Appendix D-Position Descriptions.pdf

Behavioral Health Advisor (BHA)

Clinical Social Worker (LCSW) (Supervisory)

Position Description

SIN NUMBER 621-047

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants, Licensed Clinical Social Workers, and Licensed Professional Counselors, and Child Welfare Social Workers.) These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

BASIC REQUIREMENTS

Licensure/Certification:

1. Candidate must follow applicable regulatory requirements to practice in a State or territory of the United States or the District of Columbia as a Licensed Clinical Social Worker (LCSW), unless otherwise exempt under the law. When applicable, licensure must be maintained current, and any required education, trainings, continued learning to maintain licensure must be completed within the required timeline for completion by the licensing authority. A temporary license will not be accepted.

2. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.

3. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged.

4. Have and maintain a valid driver’s license and in some cases, the use of their privately owned vehicle to complete various work activities.

5. Bilingual in English and Spanish, preferred.

Education/Training:

1. Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

2. Complete any additional coursework required by the applicable state licensing board to maintain current status at all times.

Experience:

1. Qualifying experience for this position must include a combination of the following:

expertise working with active-duty service members and their families, law enforcement;

background in operational psychology, and expertise in the areas of domestic violence, alcohol abuse, suicide prevention, trauma informed care, psychological first aid, and motivational interviewing.

2. Must have supervisory experience in a public or non-profit agency, and/or schools or government agencies that provided direct clinical care.

3. Helpful skills in this position include, but are not limited to:

a. Ability to provide time-sensitive problem analysis with an accurate, sound, and immediate decision.

b. Ability to operate under stress, apply critical thinking skills, make decisions, and translate these skills to traumatic conditions is critical to mission success.

c. Requires the proper balance between technical skills and the ability to apply the appropriate treatment or procedure at the right moment to provide effective patient care.

d. Possess expert knowledge in their areas of concentration, patient management, and general support and coordination principles.

e. Expertise in supervising other clinical and non-clinical professions.

f. Protecting children who are abandoned, neglected, abused, or have special medical needs.

g. Ensuring the welfare and well-being of children and families.

h. Knowledge and understanding of state and federal child welfare laws within work with Unaccompanied Children (UAC) and family units.

i. Ability to work in a stressful and fast paced work environment with high caseloads and limited oversight.

j. Possess working knowledge related to child and adult development, impact of trauma, parenting and family dynamics, and community systems where the child and family reside and have a proven ability to apply this knowledge to appropriately intervene in family, organizational, and social systems.

k. Understands the importance of confidentiality of all information obtained in the course of professional service, except for compelling professional reasons.

4. Minimum three years of experience as a LCSW.

5. Minimum five years of supervisory/managerial experience.

Duties and Responsibilities:

1. Provide supervisory oversight of one or more Child Welfare Social Workers and Behavioral Health Advisors (non-supervisory).

2. Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.

3. Advise, coordinate, and provide professional oversight of sector-wide behavioral health programing to promote employee wellness and to provide support to sector and or region assigned.

4. Conduct behavioral health climate assessments to identify and address operational BH issues.

5. Coordinate integration of sector wide BH programing to optimize access and utilization.

6. Coordinate with Onsite Employee Assistance Program (EAP) Clinician(s), as needed.

7. Provide professional direction, oversight, and consultation of BH support for staff and patients.

8. Support Medical Quality Management process related to BH for staff and patients.

9. Provide operational BH advice and coordination to Sector and Station level leadership regarding command level BH issues.

10. Document all work in a clear and concise manner in either the patient’s electronic medical record, standard paper documentation, or other needed reports, as prescribed by

CBP.

11. Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues.

12. Provide outreach, education, and awareness activities to CBP staff regarding BH issues.

13. If staff require EAP clinical/counseling services, the BHA refers to the Onsite EAP

Clinician.

14. Travel to stations within the respective sector to provide educational muster briefings on

BH issues.

15. Facilitate the integration of BH resources and services at the sector-level and the connection of staff to available resources and services to optimize utilization.

16. Provide confidential consultation with staff regarding urgent BH issues that arise during the workday; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.

17. Coordinate and integrate efforts with CBP Peer Support and Chaplain Programs, and other programs and stakeholders to facilitate bridging the gap.

Knowledge, Skills, and Abilities

1. Provide educational trainings to both staff and patients on relevant topics to include trauma informed care, psychological first aid, and other topics.

2. Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.

3. Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.

4. Have well-developed communication skills, both written and oral, with the ability to provide briefings to sector leadership, supervisors and/or other staff and patients.

5. Have well-developed time management skills to allow for proper management of multiple projects or tasks concurrently.

6. Produce monthly and annual reports capturing all work (qualitative and quantitative) performed in the field by Behavioral Health Advisors (non-supervisory BHA and Child Welfare Social Worker)

7. Moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, and TEAMS.

8. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

9. Expertise in motivational interviewing with minors and adults.

10. Provide patient referral(s) to CBP contract medical personnel for further assessment.

11. Coordinate priority transfer and continuity of care to Health and Human Services

(HHS)/Office of Refugee Resettlement (ORR).

12. Provide additional, basic BH support as appropriate.

13. Performs other duties and responsibilities as assigned.

Supervisory Controls:

1. Works under the administrative direction of the National Deputy Medical Director, or in the absence of, the National Medical Director.

2. Works under the supervision of the National Deputy Medical Director, or in the absence of, the National Medical Director.

3. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Physical Demands:

1. Able to walk, stand, bend, or sit for extended periods.

2. Able to reach to retrieve documents or supplies.

3. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.

4. Must be capable of standing on hard surfaces (cement floors) for long periods of time.

5. Must perform the duties in a stressful and often austere environment without physical limitation.

Clinical Social Worker (LCSW) (Non-Supervisory)

Position Description

SIN NUMBER 621-047

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants, Social Workers, and Licensed Professional Counselors). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

1. Candidate must follow applicable regulatory requirements to practice in a State or territory of the United States or the District of Columbia as a Licensed Clinical Social Worker (LCSW), unless otherwise exempt under the law. When applicable, licensure must be maintained current, and any required education, trainings, continued learning to maintain licensure must be completed within the required timeline for completion by the licensing authority. A temporary license will not be accepted.

2. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.

3. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or the record of which has not been expunged.

4. Have and maintain a valid driver’s license and in some cases, the use of their own vehicle to complete various work activities.

5. Bilingual in English and Spanish, preferred.

Education/Training:

1. Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).

2. Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

3. Complete any additional coursework required by the applicable state licensing board to always maintain current status.

Experience:

1. Qualifying experience for this position must include a combination of the following:

expertise working with active-duty service members and their families, law enforcement;

background in operational psychology, and expertise in the areas of domestic violence, alcohol abuse, suicide prevention, trauma informed care, psychological first aid, motivational interviewing,

2. Helpful skills in this position include, but are not limited to:

a. Ability to provide time-sensitive problem analysis with an accurate, sound, and immediate decision.

b. Ability to operate under stress, apply critical thinking skills, make decisions, and translate these skills to traumatic conditions is critical to mission success.

c. Effective patient care requires the proper balance between technical skills and the ability to apply the appropriate treatment or procedure at the right moment.

d. Possess expert knowledge in their area of concentration, patient management, and general support and coordination principles.

e. Protecting children who are abandoned, neglected, abused, or have special medical needs.

f. Ensuring the welfare and well-being of children and families.

g. Knowledge and understanding of state and federal child welfare laws within work with Unaccompanied Children (UAC) and family units.

h. Ability to work in stressful and fast paced work environments with high caseloads and limited oversight.

i. Shall possess working knowledge related to child and adult development, impact of trauma, parenting and family dynamics, and community systems where the child and family reside.

j. Have a proven ability to apply this knowledge to appropriately intervene in family, organizational, and social systems.

k. Understands the importance of confidentiality of all information obtained in the course of professional service, except for compelling professional reasons.

3. Minimum three years of experience as a LCSW.

Duties and Responsibilities:

1. Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP personnel.

2. Advise, coordinate, and provide professional oversight of sector-wide behavioral health programing to promote employee wellness and to provide support to sector and or region assigned.

3. Conduct behavioral health climate assessments to identify and address operational BH issues.

4. Coordinate integration of sector wide BH programing to optimize access and utilization.

5. Coordinate with Onsite Employee Assistance Program (EAP) Clinicians(s), as needed.

6. Provide professional direction, oversight, and consultation of BH support for staff and patients.

7. Support Medical Quality Management process related to BH for staff and patients.

8. Provide operational BH advice and coordination to Sector and Station level leadership regarding command level BH issues.

9. Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues.

10. Provide outreach, education, and awareness activities to CBP staff regarding BH issues.

11. If staff require EAP clinical/counseling services, the BHA refers to the Onsite EAP

Clinician.

12. Travel to stations within the respective sector to provide educational muster briefings on

BH issues.

13. Facilitate the integration of BH resources and services at the sector-level and the connection of staff to available resources and services to optimize utilization.

14. Provide confidential consultation with staff regarding urgent BH issues that arise during the workday; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.

15. Coordinate and integrate efforts with CBP Peer Support and Chaplain Programs, and other programs and stakeholders to facilitate bridging the gap.

Knowledge, Skills, and Abilities

1. Provide educational trainings to both staff and patients on relevant topics to include trauma informed care, psychological first aid, and other topics.

2. Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.

3. Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.

4. Have well-developed communication skills, both written and oral, with the ability to provide briefings to sector leadership, supervisors and/or other staff and patients.

5. Have well-developed time management skills to allow for proper management of multiple projects or tasks concurrently.

6. Document all work in a clear and concise manner in either the client’s electronic health record or standard paper pencil documentation, or other needed reports, as prescribed by

CBP.

7. Expertise in motivational interviewing with minors and adults.

8. Provide patient referral(s) to CBP contract medical personnel for further assessment.

9. Coordinate priority transfer and continuity of care to Health and Human Services

(HHS)/Office of Refugee Resettlement (ORR).

10. Provide additional, basic BH support as appropriate.

11. Performs other duties and responsibilities as assigned.

Supervisory Controls:

1. Works under the administrative direction of the National Deputy Medical Director, or in the absence of, the National Medical Director.

2. Works under the supervision of the Supervisory Behavioral Health Advisor (LCSW) or in the absence of, National Deputy Medical Director, or his or her designee.

3. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Physical Demands:

1. Able to walk, stand, bend, or sit for extended periods.

2. Able to reach to retrieve documents or supplies.

3. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.

4. Must be capable of standing on hard surfaces (cement floors) for long periods of time.

Limitation.

Licensed Professional Counselor (LPC) (Non-supervisory)

Position Description

SIN NUMBER 621-047

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants, Social Workers, and Licensed Professional Counselors). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring

1. Successfully passed the National Counselor Examination for Licensure and Certification (NCE) given by the National Board for Certified Counselors and licensed as a Licensed Practical Counselor.

2. Candidate must follow applicable regulatory requirements to practice in a State or territory of the United States or the District of Columbia as a Licensed Professional Counselor (LPC), unless otherwise exempt under the law. When applicable, licensure must be maintained current, and any required education, trainings, continued learning to maintain licensure must be completed within the required timeline for completion by the licensing authority. A temporary license will not be accepted.

3. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a

4. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or the record of which has not been expunged.

5. Have and maintain a valid driver’s license and in some cases, the use of their own vehicle to complete various work activities.

6. Bilingual in English and Spanish, preferred.

Education/Training:

1. Candidate must have successfully completed a minimum of a master’s degree in counseling or another related field along with a completed practicum/internship hours from an accredited college or university.

2. Complete any additional coursework required by your state licensing board to be licensed as an LPC.

3. Specialized training includes course work in, ethics, family dynamics, child development, poverty, and disadvantaged populations, minimally.

Experience:

1. Qualifying experience for this position must include a combination of the following:

expertise working with active-duty service members and their families, law enforcement;

background in operational psychology, and expertise in the areas of domestic violence, alcohol abuse, suicide prevention, trauma informed care, psychological first aid, and motivational interviewing.

2. Helpful skills in this position include, but are not limited to:

a. Ability to provide time-sensitive problem analysis with an accurate, sound, and immediate decision.

b. Ability to operate under stress, apply critical thinking skills, make decisions, and translate these skills to traumatic conditions is critical to mission success.

c. Requires the proper balance between technical skills and the ability to apply the appropriate treatment or procedure at the right moment to provide effective patient care.

d. Possess expert knowledge in their area of concentration, patient management, and general support and coordination principles.

e. Expertise in supervising other clinical and non-clinical professions.

f. Protecting children who are abandoned, neglected, abused, or have special medical needs.

g. Ensuring the welfare and well-being of children and families.

h. Knowledge and understanding of state and federal child welfare laws within work with Unaccompanied Children (UAC) and family units.

i. Ability to work in a stressful and fast paced work environment with high caseloads and limited oversight.

j. Shall possess working knowledge related to child and adult development, impact of trauma, parenting and family dynamics, and community systems where the child and family reside.

k. Have a proven ability to apply this knowledge to appropriately intervene in family, organizational, and social systems.

l. Understands the importance of confidentiality of all information obtained in the course of professional service, except for compelling professional reasons.

3. Minimum three years of experiences as a LPC.

Duties and Responsibilities:

1. Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.

2. Advise, coordinate, and provide professional oversight of sector-wide behavioral health programing to promote employee wellness and to provide support to sector and or region assigned.

3. Conduct behavioral health climate assessments to identify and address operational BH issues.

4. Coordinate integration of sector wide BH programing to optimize access and utilization.

5. Coordinate with Onsite Employee Assistance Program (EAP) Clinician(s), as needed.

6. Provide professional direction, oversight, and consultation of BH support for staff and patients.

7. Support Medical Quality Management process related to BH for staff and patients.

8. Provide operational BH advice and coordination to Sector and Station level leadership regarding command level BH issues.

9. Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues.

10. Provide outreach, education, and awareness activities to CBP staff regarding BH issues.

11. If staff require EAP clinical/counseling services, the BHA refers to the Onsite EAP

Clinician.

12. Travel to stations within the respective sector to provide educational muster briefings on

BH issues.

13. Facilitate the integration of BH resources and services at the sector-level and the connection of staff to available resources and services to optimize utilization.

14. Provide confidential consultation with staff regarding urgent BH issues that arise during the workday; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.

15. Coordinate and integrate efforts with CBP Peer Support and Chaplain Programs, and other programs and stakeholders to facilitate bridging the gap.

Knowledge, Skills, and Abilities:

1. Provide educational trainings to both staff and patients on relevant topics to include trauma informed care, psychological first aid, and other topics.

2. Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.

3. Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.

4. Have well-developed communication skills, both written and oral, with the ability to provide briefings to sector leadership, supervisors and/or other staff and patients.

5. Have well-developed time management skills to allow for proper management of multiple projects or tasks concurrently.

6. Document all work in a clear and concise manner in either the patient’s electronic medical record, standard paper documentation, or other needed reports, as prescribed by

CBP.

7. Expertise in motivational interviewing with minors and adults.

8. Provide patient referral(s) to CBP contract medical personnel for further assessment.

9. Coordinate priority transfer and continuity of care to Health and Human Services

(HHS)/Office of Refugee Resettlement (ORR).

10. Provide additional, basic BH support as appropriate.

11. Performs other duties and responsibilities as assigned.

Supervisory Controls:

1. Works under the administrative direction of the National Deputy Medical Director, or in the absence of, the National Medical Director.

2. Works under the supervision of Supervisory Behavioral Health Advisor (LCSW), or in the absence of, the National Deputy Medical Director.

3. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Physical Demands:

1. Able to walk, stand, bend, or sit for extended periods.

2. Able to reach to retrieve documents or supplies.

3. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.

4. Must be capable of standing on hard surfaces (cement floors) for long periods of time.

Certified Medical Assistant

SIN NUMBER 621-039

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

1. Candidates must have an active, current certification as a Medical Assistant. Certified by one of the following:

a. Certified Medical Assistant (CMA) by the Association of Medical Assistants

(AAMA)

b. Registered Medical Assistant by the America Society of Medical Technologists

(AMT)

c. Certified Clinical Medical Assistant (CCMA) by the by the National Health career Association (NHA)

d. National Certified Medical Assistant (NCMA) by the National Center for Competency Testing (NCCT) or

e. National Registered title of Certified Medical Assistant (NRCMA) by the National Health Association for Health Professionals

2. Certification must be maintained current, and any required education, trainings, continued learning to maintain certification must be completed within the required timeline for completion by the licensing authority. A temporary certification will not be accepted.

3. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.

4. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged.

5. Basic Life Support (BLS) Certification must be from one of the following approved organizations:

a. American Heart Association (AHA) BLS for health care providers

b. American Red Cross CPR/BLS for the professional rescuer

c. American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders

i. Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency

ii. Applicant/ Employee must be certified upon hire and may also be a certified instructor

iii. BLS must be renewed prior to expiration date, and always kept in an active status

6. Bilingual in English and Spanish encouraged, but not required.

Experience:

1. Must have one year of experience as a certified medical assistant in a clinical setting.

2. Qualifying experience includes detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct patient care.

Education/Training:

1. Successful completion of a program in Medical Assistant located in a State, the District of Columbia, or a U.S. Territory.

2. Program must be accredited by an entity recognized by the U.S. Department of Education.

Duties and Responsibilities:

1. Initiates and maintains compliance with DHS and CBP policies, federal regulations and any overriding accreditation standards that may apply.

2. Maintains compliance with standard operating procedures and protocols.

3. Maintains patient confidentiality and privacy of medical records.

4. Performs record keeping functions in accordance with program policies and the system of records management.

5. Ability to use the electronic medical record and must maintain an “active status” for use and complete all required trainings.

6. Utilizes the electronic medical records system for all documentation, to include, but not limited to all patient care, monitoring, medication administration/observation documentation, and input or scanning of any paper records as applicable.

7. Maintains non-involvement in the security aspect of patient care and custody.

8. Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable.

9. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis.

10. Performs quality control of laboratory reagents, collects specimens, and performs CLIA waived testing.

11. Completes all annual training as directed.

12. May be required to travel.

13. May be required to serve at various medical units within sector/region.

14. Provides care and treatment of patients throughout the life span as appropriate to discipline and medical unit setting.

15. Is expected to respond to medical emergencies.

16. Obtains medical history, performs interviews, and completes all necessary charting requirements including vital signs on patients entering the facility. Any medical concerns or questions are referred to the Advanced Practice Provider (APP), Physician, or in some instances a RN.

17. Assists with gathering patient information or data during routine medical care.

18. Assists with minor care, treatments, or procedures under the guidance of the APP, Physician, or in assistance of a RN, EMT, or Paramedic.

19. Performs care through consultation with covering physician or APP to work within the guidance of Standing Orders or Protocols set in place by a physician.

20. Participates as a member of the healthcare team to ensure that needed equipment, supplies, and logs are available, clean, functional, maintained, completed, and up to date as applicable.

21. Completes and passes all discipline specific competencies testing, initially, annually, and as required.

22. Works within certification or Scope of Practice performing direct patient care in accordance with current accepted practice and certification.

23. Provides emergency care to employees or visitors for life, death, loss of sight/limb situations Emergency Medical Services arrives.

24. Provides direct care to patients that may include:

a. Assistance with feeding and/or meal set up

b. Assistance with basic hygienic measures and/or activities of daily living

c. Assistance with ambulation or transfer for those injured of with disabilities

d. Assistance with bed linen changes, or collecting of clothing or linen

e. Vital signs and interview

25. Participates with Medical Quality Management initiatives, processes, audits, studies, or committees as required.

26. Provides emergency care to help stabilize employees or visitors for life, death, loss of sight/limb situations until Emergency Medical Services arrives.

27. Performs other duties and responsibilities as assigned.

Supervisory Controls:

1. Works under the administrative direction of the Sector Project Manager, or in their absence the Sector Program.

2. Works under the clinical supervision and/or direction of an APP or Physician.

3. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Physical Demands:

1. Able to walk, stand, bend, sit for extended periods, and be able to perform BLS/CPR if needed.

2. Able to reach to retrieve documents or supplies.

3. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.

4. Must be capable of standing on hard surfaces (cement floors) for long periods of time.

Certified Nursing Assistant

SIN NUMBER 621-040

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

1. Candidates must have an active, current certification/license as a Nursing Assistant within the location in which care, and duties will be performed.

2. Certification/licensure must be maintained current, and any required education, trainings, continued learning to maintain certification must be completed within the required timeline for completion by the licensing authority. A temporary certification or license will not be accepted.

3. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.

4. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged.

5. Basic Life Support (BLS) Certification must be from one of the following approved organizations:

a. American Heart Association (AHA) BLS for health care providers

b. American Red Cross CPR/BLS for the professional rescuer

c. American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders

i. Course components must include Adult, Pediatric, and Infant CPR, Foreign Body Airway Obstruction, and Automatic Defibrillator (AED) proficiency

ii. Applicant/ Employee must be certified upon hire and may also be a certified instructor

iii. BLS must be renewed prior to expiration date, and always kept in an active status

6. Bilingual in English and Spanish encouraged, but not required.

Experience:

1. Must have one year of experience as a certified/licensed nursing assistant in a clinical setting.

2. Qualifying experience includes detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct patient care.

Education/Training:

1. Successful completion of a program in Nursing Assistant located in a State, the District of Columbia, or a U.S. Territory.

2. Program must be accredited by an entity recognized by the U.S. Department of Education.

Duties and Responsibilities:

1. Initiates and maintains compliance with DHS and CBP policies, federal regulations and any overriding accreditation standards that may apply.

2. Maintains compliance with standard operating procedures and protocols.

3. Maintains patient confidentiality and privacy of medical records.

4. Performs record keeping functions in accordance with program policies and the system of records management.

5. Ability to use the electronic medical record and must maintain an “active status” for use and complete all required trainings.

6. Utilizes the electronic medical records system for all documentation, to include, but not limited to all patient care, monitoring, medication administration/observation documentation, and input or scanning of any paper records as applicable.

7. Maintains non-involvement in the security aspect of patient care and custody.

8. Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable.

9. Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis.

10. Performs quality control of laboratory reagents, collects specimens, and performs CLIA waived testing.

11. Completes all annual training as directed.

12. May be required to travel.

13. May be required to serve at various medical units within sector/region.

14. Provides care and treatment of patients throughout the life span as appropriate to discipline and medical unit setting.

15. Is expected to respond to medical emergencies.

16. Obtains medical history, performs interviews, and completes all necessary charting requirements including vital signs on patients entering the facility. Any medical concerns or questions are referred to the Advanced Practice Provider (APP), Physician, or a RN.

17. Assists with gathering patient information or data during routine medical care.

18. Assists with minor care, treatments, or procedures under the guidance of the APP, Physician, RN, or in assistance of an EMT or Paramedic.

19. Performs care through consultation with covering physician or APP to work within the guidance of Standing Orders or Protocols set in place by a physician.

20. Participates as a member of the healthcare team to ensure that needed equipment, supplies, and logs are available, clean, functional, maintained, completed, and up to date.

21. Completes and passes all discipline specific competencies testing, initially, annually, and as required.

22. Works within certification or Scope of Practice performing direct patient care in accordance with current accepted practice and certification.

23. Provides emergency care to employees or visitors for life, death, loss of sight/limb situations Emergency Medical Services arrives.

24. Provides direct care to patients that may include:

a. Assistance with feeding and/or meal set up

b. Assistance with basic hygienic measures and/or activities of daily living

c. Assistance with ambulation or transfer for those injured of with disabilities

d. Assistance with bed linen changes, or collecting of clothing or linen

e. Vital signs and interview

25. Participates with Medical Quality Management initiatives, processes, audits, studies, or committees as required.

26. Performs other duties and responsibilities as assigned.

Supervisory Controls:

1. Works under the administrative direction of the Sector Project Manager, or in their absence the Sector Program Manager.

2. Works under the clinical supervision and/or direction of an APP, Physician, or RN.

3. In this position, the employee will serve as a contractor to the federal government and does not have any federal authority or rights.

Physical Demands:

1. Able to walk, stand, bend, sit for extended periods, and be able to perform BLS/CPR if needed.

2. Able to reach to retrieve documents or supplies.

3. Able to carry materials and/or file boxes up to 30 pounds on an infrequent basis or assist patients into/out of a wheelchair.

4. Must be capable of standing on hard surfaces (cement floors) for long periods of time.

Child Welfare Social Worker

SIN NUMBER 621-047

INTRODUCTION

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody. This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants, Licensed Clinical Social Workers, and Licensed Professional Counselors, and Child Welfare Social Workers.) These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

1. Candidate must follow applicable regulatory requirements to practice in a State or territory of the United States or the District of Columbia as a Licensed Master’s Social Worker (LMSW), unless otherwise exempt under the law. When applicable, licensure must be maintained current, and any required education, trainings, continued learning to maintain licensure must be completed within the required timeline for completion by the licensing authority. A temporary license will not be accepted.

2. Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.

3. Candidate must not have been convicted of, pled guilty to, pled nolo contender to, or received probation before judgement for any crime other than a minor traffic violation, the record of which has not been expunged.

4. Have and maintain a valid driver’s license and in some cases, the use of their privately owned vehicle to complete various work activities.

5. Bilingual in English and Spanish, preferred.

Education/Training:

1. Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

2. Complete any additional coursework required by the applicable state licensing board to always maintain current status.

3. Specialized training includes course work in ethics, family dynamics, child development, poverty, and disadvantaged populations, at minimum.

Experience:

1. Qualifying experience for this position must include a combination of the following:

expertise with children and families in the areas of child protective services, domestic violence, foster care, child welfare, and expertise in the areas of domestic violence, alcohol abuse, suicide prevention, trauma informed care, psychological first aid, and motivational interviewing.

2. Helpful skills in this position include, but are not limited to:

a. Ability to provide time-sensitive problem analysis with an accurate, sound, and immediate decision.

b. Ability to operate under stress, apply critical thinking skills, make decisions, and translate these skills to traumatic conditions is critical to mission success.

c. Requires the proper balance between technical skills and the ability to apply the appropriate treatment or procedure at the right moment to provide effective patient care.

d. Possess expert knowledge in their areas of concentration, patient management, and general support and coordination principles.

e. Understands the importance of unaccompanied children (UAC) being placed in the safest and healthiest environment available.

f. Ability to identify and protect children who are abandoned, neglected, abused, or have special medical needs.

g. Focus on ensuring the welfare and well-being of children and families in custody.

h. Familiar knowledge and understanding of state and federal child welfare laws within work with UAC’s and family units.

i. Ability to effectively work in stressful and fast paced work environments with high caseloads and limited oversight.

j. Possess working knowledge on child and adult development, impact of trauma, parenting and family dynamics on proper development, and community systems and have a proven ability to apply this knowledge to appropriately intervene in family, organizational, and social systems.

k. Is up to date on current practice models and new laws and regulations that can affect child welfare practice.

l. Understands the importance of confidentiality of all information obtained in the course of professional services, except for compelling professional reasons.

3. Minimum three years of experience as a LMSW in child welfare and other related services.

Duties and Responsibilities:

1. Properly evaluate unaccompanied, accompanied, and separated children for human and sex trafficking and other humanitarian concerns.

2. Interview children using appropriate interviewing techniques such as motivational interviewing.

3. Identify and assess for any form of abuse and or neglect, of unaccompanied, accompanied, and separated children, sustained during the journey.

4. Support Medical Quality Management process related to BH for staff and patients.

5. Provide educational trainings to both staff and patients on relevant topics to include trauma informed care, psychological first aid, and other topics.

6. Protect children…