7-IT124367 Price Sheet.xlsx

This document is a price sheet for Microsoft Unified Enterprise Support services solicited by Salt Lake County Contracts and Procurement on behalf of Information Services in Utah. The procurement opportunity involves a comprehensive IT support package that includes 24/7 problem resolution, escalation management, security assessments, account management, advisory support, technical training, and a $25,000 flex allowance for additional support services. The contract includes three onsite engineering engagements totaling 40 hours for infrastructure and workload migration and modernization.

The price sheet indicates a unified enterprise base price of $0, with add-on services for onsite visits also listed at $0, suggesting potential pricing will be negotiated separately or is part of a broader procurement process. The support services encompass Active Directory security assessments, Intune operational surveys, setup and configuration services, a designated customer success account manager, on-demand technical training resources, and advisory phone support limited to six hours per incident. The flex allowance provides additional flexibility for the county to access a full catalog of support services tailored to their specific IT infrastructure needs.