7-Appendix F - Interfaces Integrations.xlsx
XLSX spreadsheet 38 KB Posted
- Attached to
- Next Generation 9-1-1 Evolution
- Solicitation number
- GSS26716-E911_SVC
- Issued by
- Delaware
About this file
This is an Interfaces and Integrations appendix document for Delaware's Next Generation 9-1-1 Evolution RFP, which seeks vendors to provide NENA NG9-1-1 compliant ESI Net, NGCS, and hosted call handling solutions for State Public Safety Answering Points (PSAPs) and emergency response agencies. The appendix details the technical integration requirements and interface specifications necessary for the comprehensive public safety software solutions being procured. The document establishes the compatibility standards and data exchange protocols that vendor solutions must support to integrate with existing emergency services infrastructure and third-party systems used by Delaware's public safety agencies.
The appendix specifies the technical parameters and system interfaces required for bidders to demonstrate compliance with state requirements. This includes defining the connectivity protocols, data formats, and integration points that solutions must accommodate to ensure seamless operation across the state's emergency services ecosystem. The document serves as a technical specification tool enabling vendors to understand the interoperability requirements and existing system landscape they must address in their proposals, while providing Delaware's evaluation team with objective criteria for assessing vendor technical capabilities and solution compatibility.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 14-Appendix M ESInet-NGCS Service Level Agreement.pdf | ||
| 1-26716-E911 SVC.pdf | ||
| 4-READ ME FIRST Appendix C Online Bid Submission Portal Instructions.pdf | ||
| 8-Appendix G - CAD Mobile Data Functional Specifications.xlsx | XLSX spreadsheet | |
| 13-Appendix L CHaaS-Recorder Service Level Agreement.pdf | ||
| 11-Appendix J - Questionnaire.xlsx | XLSX spreadsheet | |
| 10-Appendix I - Fire Records Specification Inspections.xlsx | XLSX spreadsheet | |
| 2-Appendix B - Pricing CHaas-REC and ESInet-NGCS.xlsx | XLSX spreadsheet | |
| 12-Appendix K - Professional Services Agreement Draft.pdf | ||
| 6-Appendix E - Technical Combined.xlsx | XLSX spreadsheet | |
| 9-Appendix H - Law Enforcement Records Management Specifications.xlsx | XLSX spreadsheet | |
| 5-Appendix D Required Vendor Forms.xlsx | XLSX spreadsheet | |
| 3-Appendix B1 - Pricing CAD, Mobile, LERMS and Fire RMS.xlsx | XLSX spreadsheet |
Show all 13
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Integration Requirements
| ID | Interfaces & Integrations | Description of data exchanged: | |||
| CAD event data includes caller name, phone number, location, incident type, date/time, etc. | New vs Existing Interface | Existing Interface Type (if known) | Direction of data flow: Bi-directional (both ways), Uni-Directional (outbound from CAD, Uni-Directional (Inbound to CAD) | Requested Frequency: real-time, daily, every XX minutes, etc. | Vendor Response: |
| Select Value | Vendor Response Comments |
(required if Cannot Deliver
| or More Info Necessary is selected) | Evaluation Rating | Evaluation Score Description | Evaluation Score Value | Score Rationale Comments | |||||||||
| 1 | Intrado 911 Call Handling System | ANI/ALI Call Data, location data | Existing | Serial to Ethernet (may switch to IP based, if possible) | Inbound to CAD | Real Time | Select | Unsatisfactory Response | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 2 | Priority Dispatch Protocols | ||||||||||||
| EMD, EFD, & EPD | CAD to ProQA protocols data, police, fire, and EMS. | Existing | Integration | Both ways | Real Time | Select | Marginal Response | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | |||
| 3 | DelJIS/NCIC | Driver's license/registration data and NCIC information (wants, warrant, stolen veh data). *** Parsing for all 50 states is required | Existing | DSP DELJIS Direct Connect (XML over TCP/IP) | Both ways | Real time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 4 | Real Time Crime Center | CAD event data outbound, ability to access RTCC information and connections available (i.e., video cameras) | Existing | TBD | Both ways | Real-time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 5 | Axon Body Worn Camera System | CAD event tagging of recordings. Also, requesting integration with Axon respond to ingest office/BWC location and ability to access BWC video stream in CAD | Existing | TBD | Both ways | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 6 | PulsePoint | Cardiac Arrest and Automated External Defibrillator (AED) location information | Existing | Direct SQL Query to Pulsepoint Server | Outbound from CAD | Real time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 7 | Motorola Radio Console and CADI Feed | ||||||||||||
| Push To Talk data, status changes via radio, emergency button activation. | |||||||||||||
| Location service through CADI, if possible | Existing | TBD | Both ways | Real time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||||
| 8 | LERMS - CFS Feed | All law enforcement CAD event data to RMS | Existing | XML over TCP/IP | Outbound from CAD | Real time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 9 | CHIEF Technologies (Chief 360) | All fire events send to CAD immediately upon entry of location and nature of incident. Updated data sent (e.g., units dispatched) immediately upon entry. Also, AVL data inbound and outbound. | Existing | Immediate XML push to Chief360 API | Both ways | Real time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 10 | Emergency Networking Fire Records - FRMS (Tyler) and other FRMS solutions | CAD event data to fire records feed | Existing | XML over TCP/IP | Outbound from CAD | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 11 | ImageTrend Elite ePCR | CAD event data to Electronic Patient Care Reporting | Existing | Likely, API Webservice | Outbound from CAD | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 12 | Rave Aware | Emergency Call Data, location data | Existing | Likely, API Webservice | Both ways | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 13 | FirstWatch | CAD to FirstWatch situational awareness platform | Existing | SQL Query / Direct DB Connection | Outbound from CAD | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 14 | Third-party Towing Solutions | CAD events to third party tow service | Existing | TBD | Outbound from CAD | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 15 | CADtoCAD | CAD to CAD interface from Tyler to CentralSquare | Existing | TBD | Both ways | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 16 | RapidSOS | Advanced Mobile Location (e.g., caller number, subscriber info, X/Y coordinates), as well as info from companies such as Uber (e.g., driver name, vehicle, X/Y coordinates) with ability to initiate query from CAD for updated location | Existing | Integrated with CAD | Both ways | Real-time, during 9-1-1 call | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 17 | Verint (Audio Logger) | CAD event tagging of 911 call audio and radio audio recording/playback, as well as screen recording of dispatcher actions during call | Existing | TBD | Outbound from CAD | Ad-hoc | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| 18 | ASAP to PSAP | Incoming residential and commercial alarms, outgoing responses (ALQ/ALR) | |||||||||||
| Auto creates pending call, import address | New | TBD (New MCP Message Broker, not though DELJIS connection) | Both ways | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||||
| 19 | Third-party Fleet Tracking/AVL | Incoming AVL data from non-emergency vehicles (e.g., public works) | Existing | TBD | One way | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> | ||
| RMS Interfaces Below | |||||||||||||
| 20 | LEISS | DSP LEISS RMS System - Completed reports from LEISS ingested into LERMS solution | Existing | XML over TCP/IP | One way | Daily | Select | ||||||
| 21 | ZENCITY | Public facing survey tool | Existing | TBD | Inbound to RMS | Real Time | Select | Select from Dropdown | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | 1 | <This can be used to note general observations, pros/cons, risks, etc. In addition, if there is a difference beween the "Requirement Compliance Value" and the "Evaluation Score Value", please use this space to explain the rationale for the difference.> |
Requirement-Eval
| Evaluation | Description | ScoreValue | RequirementCompliance |
| Select from Dropdown | Select from Dropdown | Select | |
| Unsatisfactory Response | Unsatisfactory Response - Does not answer all components of the question and/or not clearly articulated; either unclear or does not appear to understand or directly respond to our business needs | Standard | |
| Marginal Response | Marginal Response - Response basically answers the question and suggests that vendor can deliver upon requested business need--may need more clarification or minor guidance ; response raises questions or indicates some inconsistencies. | With Custom Programming | |
| Satisfactory Response | Satisfactory Response - Response is complete, answered all components; answers are clear & suggest that the firm can meet the City's business needs/desired outcomes | Cannot Deliver | |
| Superior Response | Superior Response/Exceeds Requirements - Response is complete/thoroughly answered all components of the question; leaves no doubt that the firm can meet all business needs/desired outcomes | More Information Necessary |
File details come from the government source that posted it. Updated .