6313_Att D.docx
DOCX document 40 KB Posted
- Attached to
- Environmental Health and Safety (EHS) Solution
- Solicitation number
- S-44300-00018021
- Issued by
- Marion County, Oregon
About this file
This is a Reference Check Form attachment for the Oregon State Hospital's Environmental Health and Safety (EHS) Solution RFP (S-44300-00018021). The form is designed to evaluate proposer performance through structured reference checks conducted with entities that have previously engaged with the bidder. The reference check process allows the state to assess vendor capabilities and service quality prior to contract award. References must provide their organization name, contact information, and detailed feedback regarding the proposer's performance across multiple service dimensions.
The Reference Check Form offers two evaluation options: Option 1 requires references to assign numeric scores on a 0-10 scale addressing overall service quality, service delivery, and customer service responsiveness; Option 2 requires references to answer open-ended questions about the nature of services provided, customer service quality, business relationship satisfaction, problem resolution methods, likelihood of future engagement, satisfaction levels with specific service aspects, timeline adherence, and cost comparison between proposed and final project pricing. This structured feedback mechanism enables the procurement team to objectively evaluate proposer experience and performance history as part of the overall proposal evaluation process.
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Other files
| File | Type | Posted |
|---|---|---|
| 6313_Att B.docx | DOCX document | |
| 6313_Att F.docx | DOCX document | |
| 6313_Att C.docx | DOCX document | |
| 6313_Att G.docx | DOCX document | |
| 6313_RFP_EHS solution_final draft.pdf | ||
| 6313_Att E.docx | DOCX document |
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Text version
RFP [###-####-##] – [RFP title]
ATTACHMENT F - REFERENCE CHECK FORM
RFP S-44300-00018021 EHS Solution Att D
ATTACHMENT D - REFERENCE CHECK FORM
| Proposer Name: | __________________________________________ |
| Reference Entity: | __________________________________________ |
| Reference Contact Name: | __________________________________________ |
| Contact Telephone Number: | __________________________________________ |
| Contact Email Address: | __________________________________________ |
[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:
0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.
How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s delivery of service?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:
1. For what type of services did you engage Proposer?
Describe the services listed in response to question 1.
Describe Proposer’s customer service.
Describe your satisfaction with the business relationship with Proposer.
Describe Proposer’s methods for problem resolution.
How likely would you be to use Proposer’s services again?
With which aspect(s) of Proposer’s services are you the most satisfied?
With which aspect(s) of Proposer’s services are you the least satisfied?
How well did Proposer stay within the proposed timeline?
How did the final project cost compare to the initial proposed cost?
| Version 1.0 - November 19, 2014 | Page 1 of 2 |
| DAS Procurement Services, Version 2.0 – December 9, 2016 | Page 1 of 2 |
File details come from the government source that posted it. Updated .