City of Albuquerque Request for Proposals Solicitation Number: RFP-2025-737-PRK-MP Golf Course Concessions Ladera Golf Course Open Date: January 21st, 2026

Deadline for Receipt of Proposals: February 20th, 2026: 4:00 p.m. (Mountain Time)

The City eProcurement System will not allow Proposals to be submitted after this date and time.

Non-Mandatory Pre-Proposal Conference

Date: February 2nd, 2026

Time: 1:00PM (Mountain Time) City of Albuquerque

Department of Finance and Administrative Services

Purchasing Division

V2024.07.10 JLB

TABLE OF CONTENTS

Page

Introduction

Part Instructions to Offerors

Proposal Format

Scope of Services

Evaluation of Proposals

Appendix A Historical Golf Rounds

Appendix B Historical Revenue Sharing, Annual Gross Revenue

Appendix C CABQ Golf Operations & Concession Manual 2025 Appendix D Ladera Golf Course Layout Appendix E Fee Reduction Form

INTRODUCTION

I. GENERAL

The City of Albuquerque is currently accepting Proposals from qualified individuals, qualified teams of individuals, and/or firms for operation and management services for the Ladera Municipal Golf Course located in Albuquerque, New Mexico. The intent of this Request for Proposals (RFP) is to consider Clubhouse operations that include the clubhouse buildings, banquet facility, pro-shop, snack bar/restaurant, the power cart storage area, and the immediate surrounding areas of the Clubhouse (collectively, "Clubhouse").

Ladera Golf Course

3401 Ladera Drive NW

Albuquerque, New Mexico 87120

Ladera Golf Course occupies 240 acres on the City's west side. Ladera measures 7,060 yards from the championship tees, 6,618 yards from the regulation tees (par 72), and 5,966 yards from the forward tee (par 72). The course includes a 9-hole Executive Course that stretches 2,053 yards from the regulation tees and 1,852 yards from the forward tees. The Executive Course also has an embedded disc golf course. Ladera Golf Course also includes a 25-acre driving range for golf lessons and ball rentals, a 9000 + square foot practice putting green, and a practice chipping green. The Albuquerque metropolitan area averages 280+ days of sunlight annually. This equates to just over 40 weeks of golf-playing opportunities.

Ladera includes a snack bar/restaurant, a full-service kitchen, a banquet facility (8,651 sq. ft.) with an occupant load of 300 individuals, an outdoor dining/gathering patio, and a bar/cantina located adjacent to the restaurant, patio, and banquet hall. The Ladera banquet facility has been used for parties, community functions, and special events.

II. BACKGROUND

The City of Albuquerque is situated in the high desert of north-central New Mexico, at an elevation of 5,100 feet above mean sea level. The City of Albuquerque operates four municipal golf courses: 1.) Ladera, 2.) Arroyo del Oso, 3.) Los Altos and 4.) Puerto del Sol. All four courses are currently operated on a professional, technical service contract model with turf maintenance provided by the City. The intent of this request for proposals is to operate the Ladera Golf Course on a concessions contract and not a professional, technical service contract.

A concessions contract is generally an agreement where a private operator runs a City-owned facility or service at their own risk, in exchange for the right to generate revenues, with a portion of revenues remitted to the City.

Original Construction (1980)

· Ladera was built in 1980 as a municipal 27-hole course and covers 240 acres.

· It also functions as a retention basin for flood control.

Pro Shop, Restaurant & Banquet Facilities (2001)

· A pro shop, restaurant and banquet building were added in 2001.

· These facilities are quite substantial: the banquet hall is ~8,651 ft² and seats hundreds.

Irrigation Overhaul (~2011)

· In 2011, the city began a major irrigation system renovation.

· The work cost was significant (approx. $1.5 million) and was funded via city bonds.

Fairway / Turf Restoration

· Alongside irrigation, there was turf restoration: reseeding, re-sodding fairways, greens, and cart-path work.

· By the mid-2010s, the front nine and back nine had been renovated

· The city’s capital improvements included 4.5 miles of new concrete cart paths.

Solar / Photovoltaic Installation (~2019)

· In 2019, Ladera added a photovoltaic (solar) parking canopy with over 120 parking spots. Estimated system generation: 713,108 kWh per year - enough to power maintenance, clubhouse, pro shop, etc. This reflects the city's sustainability investments.

Cantina / Lounge Remodel (2024)

· In early 2024, construction began on a 1,000 ft² remodel of the west side of the clubhouse to create a lounge (“cantina”) that connects to the outdoor patio.

Lighting / Night Driving Range (2025)

A lighted driving range (using energy-efficient LEDs) opened, allowing play during evening hours. The lights are designed to minimize light pollution. This is part of a broader $1.8 million investment in recent years (since ~2020) to improve Ladera, including water-conservation upgrades, patio improvements, and more. Over the past 20+ years, the City reports having invested over $9 million in Ladera.

Ladera Golf Course serves a dual purpose as a City golf course and as a retention basin for the Albuquerque Metropolitan Arroyo Flood Control Authority (AMAFCA). The Albuquerque Metropolitan Arroyo Flood Control Authority was established in 1963 by the New Mexico Legislature, with a specific responsibility for addressing flooding problems in the greater Albuquerque area. AMAFCA's purpose is to prevent injury or loss of life, and to eliminate or minimize property damage. AMAFCA does this by building and maintaining flood control structures, which help alleviate flooding. Use of the Golf Course premises is subject to the terms and conditions of the AMAFCA license agreement, which allows Ladera to function as a golf course and as a flood‐control retention basin, with obligations to preserve the flood‐control infrastructure, and abide by maintenance and design standards. The agreement is how the city balances recreational use with flood mitigation.

The last significant flooding of the Ladera Golf Course that impacted golf play happened in the 1990s. The Albuquerque area averages less than ten (10) inches of measurable rainfall in a year.

Beginning fiscal year 2021, concessions revenue has increased over 23% in the last five years, and golf rounds have increased 28% in the last five years. Historical information on green fees revenue (i.e. golf rounds) and other golf course revenue is provided in Appendices A and B. The Golf Course Operations Manual is provided as Appendix C. A copy of the Ladera Golf Course layout is provided as Appendix D. Revenue sharing is outlined in Appendix B.

III. MAINTENANCE OPERATIONS

Ladera Golf Course is maintained by a nine-person, City of Albuquerque maintenance crew. It is not the intent of this proposal for the qualified firm or individual to bid on turf maintenance services. Golf course turf maintenance will continue to be provided by the City's Golf Management Division. The City retains the sole authority over the number and layout of the holes at Ladera Golf Course.

IV. INTENT OF OPERATIONS

It is the intent and expectation of the City of Albuquerque to provide for its citizens and visitors a professional and desirable golfing experience with a customer service level commensurate with "best practices" of public golf facilities. The City views the golf course as a source of community pride and a testament to the City's progressive attitude and support for recreational programming. The City expects the facility to be operated at the highest golf industry standards while allowing the City to offer golf at an affordable price.

With the completion of the numerous capital improvements over the past two decades, Ladera Golf Course is Albuquerque's premier west side golf destination. The popular course and new cantina, along with the banquet facility with its 300-seat capacity, picturesque landscaping next to the irrigation ponds, lighted driving range and ease of access from Interstate 40 provide a unique opportunity for special event programming.

Offeror must possess or explain how they will obtain the resources for staffing, training and operations on behalf of the City of Albuquerque. The intent of the RFP is to award such a contract to a single management company, an individual, or a team of individuals who will provide the most cost effective and customer friendly operations and management - returning the highest possible revenue sharing to the City. Offeror will be responsible for cohesive day-to day functions of multiple operational areas including, but not limited to, Clubhouse operations, pro shop operations, golf professional services, driving range operation, snack bar/restaurant operations, banquet facility operations, and golf cart operations.

At the time of the proposal, the Offeror shall be a PGA Class ‘A’ Golf Professional with a minimum member classification of A-1, A-2, A-4, A-6, A-8, A-9, A-13 and/or A-14. Upon award of contract: The Concessionaire will be required to provide the services of one (1) Class ‘A’ Professional Golf Association (PGA) Golf Professional. During normal hours of golf course operation, the absence of a required Class “A” Golf Professional may be interchangeable with two (2) Class “B” Golf Apprentice Professionals. One PGA Golf Professional will be required to be available at all times during normal golf course operational business hours.

PART 1

INSTRUCTIONS TO OFFERORS

1.1 RFP Number and Title: RFP-2025-737-PRK-MP, “Golf Course Concessions Ladera Golf Course” 1.2 Proposal Due Date: February 20th, 2026 - NLT 4:00 PM (Local Time) The time and date Proposals are due shall be strictly observed.

1.2.1 Non-Mandatory Pre-Proposal Conference: This is not a mandatory pre-Proposal conference, but highly recommended. Those vendors who choose not to attend shall be solely responsible for obtaining any additional information, clarifications or addenda resulting from this meeting.

Date: February 2nd, 2026 Time: 1:00PM (Mountain Time)

Location: https://cabq.zoom.us/j/87494191003 Meeting ID: 874 9419 1003 1.2.2 Questions: All questions shall be submitted in written format in the City’s eProcurement system prior to the close date for questions and answers.

1.3 Purchasing Division: This Request for Proposals (“RFP”) is issued on behalf of the City of Albuquerque by its Purchasing Division, which is the sole point of contact during the entire procurement process.

1.4 Authority: Chapter 5, Article 5 of the Revised Ordinances of the City of Albuquerque, 1994, (“Public Purchases Ordinance”). The City Council, pursuant to Article 1 of the Charter of the City of Albuquerque and Article X, Section 6 of the Constitution of New Mexico, has enacted this Public Purchases Ordinance as authorized by such provisions and for the purpose of providing maximum local self-government. To that end, it is intended that this Public Purchases Ordinance shall govern all purchasing transactions of the City and shall serve to exempt the City from all provisions of the New Mexico Procurement Code, as provided in Section 13-1-98K, NMSA 1978.

1.5 Acceptance of Proposal: Acceptance of Proposal is contingent upon Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the following:

1.5.1 City Public Purchases Ordinance

1.5.2 City Purchasing Rules and Regulations: These Rules and Regulations (“Regulations”) are written to clarify and implement the provisions of the Public Purchases Ordinance. These Regulations establish policies, procedures, and guidelines relating to the procurement, management, control, and disposal of goods, services, and construction, as applicable, under the authority of the Ordinance.

1.5.3 Civil Rights Compliance: Acceptance of Proposal is contingent upon the Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the Albuquerque Human Rights Ordinance, the New Mexico Human Rights Act, Title VII of the U.S. Civil Rights Act of 1964, as amended, and all federal statutes and executive orders, New Mexico statutes and City of Albuquerque ordinances and resolutions relating to the enforcement of civil rights and affirmative action. Questions regarding civil rights or affirmative action compliance requirements should be directed to the City of Albuquerque Human Rights Office.

1.5.4 Americans with Disabilities Act Compliance: The Offeror certifies and agrees, by submittal of its Proposal, to comply and act in accordance with all applicable provisions of the Americans With Disabilities Act of 1990 and federal regulations promulgated thereunder.

1.5.5 Insurance and Bonding Compliance: Acceptance of Proposal is contingent upon Offeror's ability to comply with the insurance requirements as stated herein. Please include a certificate or statement of compliance in your Proposal and bonds as required.

1.5.6 Ethics:

1.5.6.1 Fair Dealing. The Offeror warrants that its Proposal is submitted and entered into without collusion on the part of the Offeror with any person or firm, without fraud and in good faith. Offeror also warrants that no gratuities, in the form of entertainment, gifts or otherwise, were, or will be offered or given by the Offeror, or any agent or representative of the Offeror to any officer or employee of the City with a view toward securing a recommendation of award or subsequent contract or for securing more favorable treatment with respect to making a recommendation of award.

1.5.6.2 Conflict of Interest. The Offeror warrants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of services required under the contract resulting from this RFP. The Offeror also warrants that, to the best of its knowledge, no officer, agent or employee of the City who shall participate in any decision relating to this RFP and the resulting contract, currently has, or will have in the future, a personal or pecuniary interest in the Offeror’s business.

1.5.7 Participation/Offeror Preparation: The Offeror may not use the consultation or assistance of any person, firm company who has participated in whole or in part in the writing of these specifications or the Scope of Services, for the preparation of its Proposal or in the management of its business if awarded the contract resulting from this RFP.

1.5.8 Debarment or Ineligibility Compliance: By submitting its Proposal in response to this RFP, the Offeror certifies that (i) it has not been debarred or otherwise found ineligible to receive funds by any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States; and (ii) should any notice of debarment, suspension, ineligibility or exclusion be received by the Offeror, the Offeror will notify the City immediately.

Any Proposal received from an Offeror that is, at the time of submitting its Proposal or prior to receipt of award of a contract, debarred by or otherwise ineligible to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, shall be rejected.

Upon receipt of notice of debarment of an Offeror awarded a contract as a result of this RFP (“Contractor”), or other ineligibility of the Contractor to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, the City shall have the right to cancel the contract with the Contractor resulting from this RFP for cause in accordance with the terms of said contract.

1.5.9 Goods Produced Under Decent Working Conditions: It is the policy of the City not to purchase, lease, or rent goods for use or for resale at City owned enterprises that were produced under sweatshop conditions. The Offeror certifies, by submittal of its Proposal in response to this solicitation, that the goods offered to the City were produced under decent working conditions. The City defines “under decent working conditions” as production in a factory in which child labor and forced labor are not employed; in which adequate wages and benefits are paid to workers; in which workers are not required to work more than 48 hours per week (or less if a shorter workweek applies); in which employees are free from physical, sexual or verbal harassment; and in which employees can speak freely about working conditions and can participate in and form unions. [Council Bill No. M-8, Enactment No. 9-1998]

1.5.10 Graffiti Free: When required, the Contractor will be required to furnish equipment, facilities, or other items required to complete these services, that are graffiti-free. Failure of Contractor to comply with this requirement may result in cancellation of the contract resulting from this RFP.

1.6 City Contact: The sole point of contact for this RFP is the City of Albuquerque Purchasing Division. Questions regarding this RFP should be directed to the following Purchasing representative unless otherwise specified in the solicitation. The City Contact will communicate with Offerors through its e-procurement system, Bonfire. Offerors will receive e-mail notifications from Bonfire to the e-mail that Offeror included in its Bonfire registration. Offerors are responsible for monitoring any communications sent through Bonfire and responding to any requests for information or directives within stated deadlines. Offerors who fail to abide by this instruction may be deemed nonresponsive.

· Matthew Pierce, Senior Buyer, Department of Finance and Administrative Services, Purchasing Division

· Phone: (505) 767-5710 or E-Mail: mpierce@cabq.gov

· Post Office Box 1293, Albuquerque, New Mexico 87103

1.7 Contract Management: The contract resulting from this RFP will be managed by the Parks and Recreation Department, Golf Management Division.

1.8 Clarification: Any explanation desired by an Offeror regarding the meaning or interpretation of this RFP must be requested in writing not less than ten (10) working days prior to the deadline for the receipt of Proposals to allow sufficient time for a reply to reach all Offerors before the submission of their Proposals. No extension of time will be granted based on submission of inquiries subsequent to the required date nor will such inquiries be answered. All inquiries must be directed to the Purchasing Division as stated herein and must be submitted through the City’s eProcurement system Bonfire. The City will not respond to questions that are submitted by any other means than electronically through the City’s eProcurement system. Oral explanations or instructions given before the award of the contract or at any time will not be binding. Purchasing shall prepare answers to questions in the form of Addenda to this RFP and shall post all such Addenda to the online eProcurement System.

1. 9 Submission of Proposals. The Offeror’s Proposal must be submitted electronically through the eProcurement system pursuant to the following requirements:

1.9.1 Electronic Copy. Submit your complete Proposal including all forms, attachments, exhibits, Technical Proposal, Cost Proposal, etc. using the eProcurement System at https://cabq.bonfirehub.com/portal/?tab=openOpportunities. Please allow a minimum of two (2) business days to submit your proposal. If you do not have a username and password, please register as this is the only method to submit electronically on the Bonfire portal. Please make sure to register on the system in order to receive notices and submit a response to a solicitation. For assistance, please contact support@gobonfire.com or 1-800-354-8010. Failure to submit your proposal electronically through the City’s eProcurement system shall result in your proposal being deemed nonresponsive.

1.9.2 Format. Each file uploaded to the eProcurement System shall be in single PDF format unless otherwise indicated. The City’s preferred format is Optical Character Recognition (OCR) searchable PDF format. Do not encrypt files and do not password protect the documents submitted.

1.9.3 ALL PROPOSALS MUST BE RECEIVED BY THE CITY PURCHASING DIVISION AS SPECIFIED HEREIN. IF YOU FAIL TO COMPLY WITH THE SUBMISSION REQUIREMENTS IN THIS SECTION 1.9, THE CITY SHALL DEEM YOUR PROPOSAL NONRESPONSIVE.

1.9.4 No other methods of Proposal delivery. Neither telephone, facsimile, nor telegraphic Proposals shall be accepted.

1.9.5 Modification. Proposals may be modified or withdrawn only by written notice, provided such notice is received prior to the Proposal Due Date.

1.9.6 Receipt of Proposals. The only acceptable evidence to establish the time of receipt of Proposals by City Purchasing Office is the time‑date stamp of the eProcurement System.

1.9.7 Acknowledgment of Addenda to the Request for Proposals. Receipt of Addenda to this RFP by an Offeror must be acknowledged in the City’s eProcurement system. Failure to acknowledge an Addendum may result in your response being deemed non-responsive.

1.10 Modifications to Scope of Services: In the event that sufficient funds do not become available to complete each task in the Scope of Services, the Scope of Services may be amended, based upon the cost breakdown required in the Cost Proposal.

1.11 Required Contract Terms: The Required Contract Terms can be accessed at this link https://www.cabq.gov/dfa/purchasing-division/vendor-services/terms-and-conditions, click on “Request for Proposals Required Contract Terms”. The Offeror certifies that it accepts the Required Contract Terms, or has uploaded its exceptions to the Required Contract Terms in the City’s e-Procurement system, under “Requested Information” “Exceptions to Section 1.11 Required Contract Terms.” Any exceptions shall be identified by the RFP Section, Subsection, and must state the specific exception the Offeror has, as well as any alternative language. The City’s receipt of exceptions in a response is not an acceptance of any requested changes to the Required Contract Terms. The Required Contact Terms may differ from the terms in the final contract awarded under this RFP.

1.12 Contract Term: The contract resulting from this solicitation is anticipated to have a term of 5 years with one possible 5 year extension.

1.13 Evaluation Period: The City reserves the right to analyze, examine and interpret any Proposal for a period of ninety (90) days after the hour and date specified for the receipt of Proposals. The City reserves the right to extend the evaluation period if it feels, in its sole discretion, such an extension would be in the best interest of the City.

1.14 Evaluation Assistance: The City, in evaluating Proposals, reserves the right to use any assistance deemed advisable, including City contractors and consultants.

1.15 Rejection and Waiver: The City reserves the right to reject any or all Proposals and to waive informalities and minor irregularities in Proposals received.

1.16 Award of Contract:

1.16.1 When Award Occurs: Award of contract occurs when a Purchase Order is issued or other evidence of acceptance by the City is provided to the Offeror. A Recommendation of Award does not constitute award of contract.

1.16.2 Award: If a contract is awarded, it shall be awarded to the responsive and responsible Offeror whose Proposal conforming to this RFP will be most advantageous to the City as set forth in the Evaluation Criteria.

1.17 Cancellation: This RFP may be canceled for any reasons and any and all Proposals may be rejected in whole or in part when it is in the best interests of the City.

1.18 Negotiations: Negotiations may be conducted with the Offeror(s) recommended for award of contract.

1.19 City‑Furnished Property: No material, labor, or facilities will be furnished by the City unless otherwise provided for in this RFP.

1.20 Public Records:

1.20.1 The Purchasing Division’s procurement file and any documents relating to this RFP, including the Proposals submitted by Offerors, shall be open to public inspection in accordance with applicable law after the recommendation of award of a contract has been approved by the Mayor or the Mayor’s designee.

1.20.2 An Offeror who chooses to submit material they consider a “Trade Secret” must do so in a segregated file clearly designated as containing trade secrets both in the file name and within the contents of the file itself. These segregated files are to be used by the City for reference only. An Offeror’s failure to segregate such materials constitutes a failure to reasonably, under the circumstances, maintain the materials’ secrecy and Offeror indemnifies and holds the City harmless for any and all liability resulting from the disclosure of any materials not segregated as described above.

1.20.3 If an Offeror submits with a proposal material required by law to be kept confidential, the Offeror must segregate such material in a separate file. Such a file should be clearly designated as “Legally Confidential” in both the file name and within the contents of the file. The contents of the file must include a description and citation to the legal basis for why the material must be kept confidential. Failure to segregate the material and describe the legal basis for why it is to be kept confidential may result in the information being disclosed. Designating the entire proposal confidential is not acceptable without providing the legal basis and may result in the information being disclosed. Offeror indemnifies and holds the City harmless for any and all liability resulting from such disclosure resulting from information not segregated as described above.

1.20.4 Pricing, makes and models or catalog numbers of items offered, delivery terms, and terms of payment shall not be designated as trade secrets or required to be kept confidential by law.

1.20.5 The City will endeavor to restrict the release of material segregated and designated as “Trade Secret” or “Legally Confidential to only those individuals involved in the review and analysis of the Proposals, and to any other party as required by law or court order. Under the New Mexico Inspection of Public Records Act (Sections 14‑2‑1 et seq, NMSA 1978) (“Act”) the City may redact trade secrets and other material required to be kept confidential by law, but may not redact proprietary or confidential information. Any Proprietary or Confidential Data provided as part of a Proposal is subject to public inspection under the Act. Notwithstanding any provision of this RFP, the City shall not be responsible or liable to the Offeror for any disclosure of records required by the Act or an order of a court or other tribunal with jurisdiction over the City.

1.21 Procurement Preferences: A Pay Equity Preference as provided in Section 5-5-31 R.O.A. 1994 (as amended by C/S O-17-33) and the State Preferences as provided in 13-1-21 NMSA 1978 are applicable to this solicitation. To request the application of a preference, as applicable, Offeror shall submit with its Proposal a City Pay Equity Preference Form or the New Mexico State Certification for the requested preference.

1.22 Request for Proposals Protest Process:

1.22.1 RFP Documents: If the protest concerns the specifications for the RFP or other matters pertaining to the solicitation documents, the protest must be filed with the Chief Procurement Officer no later than 5:00 p.m., ten (10) business days prior to the deadline for the receipt of Proposals.

1.22.2 Recommendation of Award: If the protest concerns the Recommendation of Award, the protest must be filed with the Chief Procurement Officer no later than 5:00 p.m. of the tenth (10th) business day after the receipt of notice of the Recommendation of Award.

1.22.3 Timely Protests: Protests must be received by the Chief Procurement Officer prior to the appropriate deadline as set out herein, or they will be rejected. The Chief Procurement Officer may waive the deadline for good cause, including a delay caused by the fault of the City. Late delivery by the U.S. Postal Service or other carrier shall not be considered good cause.

1.22.4 How to File a Protest: Any Offeror who is aggrieved in connection with a competitive solicitation or recommendation of award of a contract may protest to the City Chief Procurement Officer. The protest shall be addressed to the Chief Procurement Officer, must be submitted in written form and must be legible. Protests may be electronically delivered via email or mailed. Facsimile, telephonic, telegraphic or any other type of electronic protests will not be accepted.

1.22.5 Required Information: The protest shall contain at a minimum the following:

1.22.5.1 The name and address of the protesting party;

1.22.5.2 The number of the competitive solicitation;

1.22.5.3 A clear statement of the reason(s) for the protest detailing the provisions believed to have been violated;

1.22.5.4 Details concerning the facts, which support the protest;

1.22.5.5 Attachments of any written evidence available to substantiate the claims of the protest; and

1.22.5.6 A statement specifying the ruling requested.

1.22.6 Delivery of Protests:

1.22.6.1 By Mail: Protests may be mailed in an envelope marked “PROTEST” with the solicitation number. Protests which are mailed should be addressed as follows:

Chief Procurement Officer City of Albuquerque, Purchasing Division P.O. Box 1293

Albuquerque, NM 87103

PROTEST, RFP Number

1.22.6.2 By Electronic Mail: Protests may be emailed to:

Kathleen Oney, Chief Procurement Officer koney@cabq.gov

The message should clearly indicate “PROTEST” and the RFP number in the subject line.

1.22.7 Protest Response by Chief Procurement Officer: The Chief Procurement Officer will, after evaluation of a protest, issue a response. Only the issues outlined in the written protest will be considered by the Chief Procurement Officer.

1.22.8 Protest Hearing: If a hearing is requested, the request must be included in the protest and received within the time limit. Only the issues outlined in the protest will be considered by the Chief Procurement Officer, or may be raised at a protest hearing. The granting of a hearing shall be at the discretion of the Chief Procurement Officer following review of the request.

1.23 Insurance: (Note: If you anticipate requesting waiver of standard insurance requirements – commercial general liability and automobile liability, please discuss that with Purchasing and Risk and remove the requirements prior to issuing the RFP. Also, add any additional insurance which may be required such as professional liability insurance.

1.23.1 General Conditions: The City will require the successful Offeror, referred to as the Contractor, to procure and maintain at its expense during the term of the contract resulting from the RFP, insurance in the kinds and amounts hereinafter provided with insurance companies authorized to do business in the State of New Mexico, covering all operations of the Contractor under the contract. Upon execution of the contract and on the renewal of all coverages, the Contractor shall furnish to the City a certificate or certificates in form satisfactory to the City as well as the rider or endorsement showing that it has complied with these insurance requirements. All certificates of insurance shall provide that thirty (30) days written notice be given to the Risk Manager, Department of Finance and Administrative Services, City of Albuquerque, P.O. Box 470, Albuquerque, New Mexico, 87103, before a policy is canceled, materially changed, or not renewed. Various types of required insurance may be written in one or more policies. With respect to all coverages required other than professional liability or workers’ compensation, the City shall be named an additional insured. All coverages afforded shall be primary with respect to operations provided.

1.23.2 Approval of Insurance: Even though the Contractor may have been given notice to proceed, it shall not begin any work under the contract resulting from this RFP until the required insurance has been obtained and the proper certificates (or policies) are filed with the City. Neither approval nor failure to disapprove certificates, policies, or the insurance by the City shall relieve the Contractor of full responsibility to maintain the required insurance in full force and effect. If part of the contract is sublet, the Contractor shall include any or all subcontractors in its insurance policies, or require the subcontractor to secure insurance to protect itself against all hazards enumerated herein, which are not covered by the Contractor's insurance policies.

1.23.3 Coverage Required: The kinds and amounts of insurance required are as follows:

1.23.3.1 Commercial General Liability Insurance. A commercial general liability insurance policy with combined limits of liability for bodily injury or property damage as follows:

$2,000,000

Per Occurrence

$2,000,000

Policy Aggregate

$1,000,000

Products Liability/Completed Operations

$1,000,000

Personal and Advertising Injury

$ 5,000

Medical Payments

Said policy of insurance must include coverage for all operations performed for the City by the Contractor and contractual liability coverage shall specifically insure the hold harmless provisions of the contract resulting from this RFP.

1.23.3.2 Automobile Liability Insurance. A comprehensive automobile liability insurance policy with liability limits in amounts not less than $1,000,000 combined single limit of liability for bodily injury, including death, and property damage in any one occurrence. The policy must include coverage for the use of all owned, non‑owned, hired automobiles, vehicles and other equipment both on and off work.

1.23.3.3 Workers' Compensation Insurance. Workers' compensation insurance policy for the Contractor's employees, in accordance with the provisions of the Workers' Compensation Act of the State of New Mexico, (the "Act"). If the Contractor employs fewer than three employees and has determined that it is not subject to the Act, it will certify, in a signed statement, that it is not subject to the Act. The Contractor will notify the City and comply with the Act should it employ three or more persons during the term of the contract resulting from this RFP.

1.23.4 Increased Limits: During the life of the contract the City may require the Contractor to increase the maximum limits of any insurance required herein. In the event that the Contractor is so required to increase the limits of such insurance, an appropriate adjustment in the contract amount will be made.

1.23.5 Additional Insurance: The City may, as a condition of award of a contract, require a successful Offeror to carry additional types of insurance. The type and limit of additional insurance is dependent upon the type of services provided via the contract by the successful Offeror.

If you request a Proposal Bond, Performance Bond, Labor and Material Payments Bond, or any other bonding requirements they will be added as Optional or Additional Instructions on the online solicitation coverpage. When requiring bonds, the City’s bond forms will be attached to the RFP or to the solicitation as a separate document. Contact the Senior Buyer in charge of the procurement for further information and language. THE CITY WILL REJECT ANY BONDS THAT ARE NOT ISSUED ON THE CITY REQUIRED FORMS).

1.24 Pay Equity Documentation. All Proposals shall include a Pay Equity Reporting Form that can be accessed at https://www.cabq.gov/gender-pay-equity-initiative. Offerors who believe they are exempt because they are an out-of-state contractor (meaning that you have no facilities and no employees working in New Mexico) are not required to report data, but must still submit a Pay Equity Reporting Form with the box verifying the exempt status checked. Any Proposal that does not include a Pay Equity Reporting Form shall be deemed nonresponsive, as stated in the Public Purchases Ordinance, 5-5-31. A Pay Equity Reporting Form will be automatically issued within two (2) business days of completing your information at the link above. To ensure you have your form before the deadline for solicitation close, please access the link at least three (3) business days prior to the solicitation deadline. Please contact the “City Contact” identified above in Section 1.6 with any questions about the Pay Equity Reporting Form.

PART 2

PROPOSAL FORMAT

A “Proposal” consists of two distinct sections—a “Technical Proposal” and a “Cost Proposal”—that are submitted separately in Bonfire. Failure to submit the Technical Proposal and Cost proposal separate, shall result in the City deeming your submission non-responsive.

2.1 Technical Proposal Format, Section One 2.1.1 Offeror Identification: State name and address of your organization or office and nature of organization (individual, partnership or corporation, private or public, profit or non‑profit). Subcontractors, if any, must be identified in a similar manner. Include name, email address and telephone number of person(s) in your organization authorized to execute the contract/agreement resulting from this RFP. Submit a statement of compliance with all laws stated herein. Submit a statement of agreement to the required contract terms; state exceptions as directed in Section 1.11. Show receipt of Addenda if applicable. Provide a statement or show ability to carry the insurance specified.

2.1.2 Experience:

2.1.2.1 Current Experience. State relevant experience of the company and person(s) who will be actively engaged in the following areas of golf course operations: golf course management, pro shop operation, restaurant / snack bar operation, banquet facility operation, alcohol sales and service and marketing / advertising. Submit resumes and references for the individuals who will be performing the service. Provide proof of the financial stability of the company and person(s) who will be actively engaged in golf course operations and food service operations. Letter of Credit – Bank.

2.1.2.2 Past Experience. Describe relevant past or current management experience of a golf course, pro shop, snack bar/restaurant and banquet facility of similar size, scale, fee schedule and budget to the Ladera Golf Course. In Fiscal Year 2025, Ladera Golf Course booked 89,544 rounds of golf and generated $768,473 in food and beverage, alcohol and merchandise sales (not including range balls and lesson revenue). Submit references for work performed in the past three (3) to five (5) years. Elaborate on the relevant experience in working with other municipalities or government entities.

2.1.3 Proposed Approach to Tasks: Discuss fully your proposed approach to each of the tasks described in Part 3, Scope of Services. Pay close attention to the green fees rate schedule which is established by the City of Albuquerque. Use charts to illustrate the number of hours dedicated to each task and who will be performing each task [individual(s)/firm(s)]. Reference Appendix A, attached hereto, without stating the price structure.

2.1.4 Management Summary: Describe individual staff and subcontractor's responsibilities with lines of authority and interface with the City of Albuquerque’s Golf Management Division employees – to include the employees of the City’s golf course maintenance staff staff. Describe resources to be drawn from in order to complete tasks.

2.1.5 Management and Operating Plan: Describe each of the following:

2.1.5.1 Management Structure.

2.1.5.2 Company Mission Statement.

2.1.5.3 Resumes of key management personnel and resources.

2.1.5.4 Customer service philosophy.

2.1.5.5 Forecasts of gross receipts for the first three years of operation/Business Plan.

2.1.5.6 Personnel policies, safety and training program.

2.1.5.7 Quality control program.

2.1.5.8 In general, provide marketing plans, selling approach, advertising plans and other promotional activities/Marketing Plan.

2.1.5.9 Investment plans for golf course capital improvements.

2.2 Proposed Income / Revenue Sharing to the Golf Management Division including Percentage of gross receipts, Section Two 2.2.1 Submit your Proposed Income / Revenue Sharing separately from your Technical Proposal. Follow the sample format below.

2.2.2 Proposed Income / Revenue Sharing should, at a minimum, contain the following information:

2.2.2.1 Minimum Annual Guarantee: $135,000.00 per year

2.2.2.2 Percentage Payment (minimum requirements outlined in Part 3)

2.2.2.3 Additional Revenue Share Incentive Based on Total Rounds Played

(The minimum amounts in this Section 2.2.2. are not negotiable.)

2.2.3 Annual Gross Receipts and Percent of Gross Receipts chart (To be completed by Offeror as follows.):

Sample Below: (Please fill out and submit with your proposal)

(Based on Proposed Projections)

PERCENT OF GROSS RECEIPTS

2.2.3 Offerors should show detailed revenues/costs by task and number of hours dedicated to each category as listed in the scope of service for categories listed above.

2.2.4 Offerors should submit a detailed revenue and expenditure forecast (similar to sample above) for the first three years of operation of the Ladera Golf Course, including the number of rounds projected, major revenue expenditures and gross revenues - to include revenue paid to the City of Albuquerque.

2.3 Cost Proposal Format, Section Two

2.3.1 Total Cost: Submit your Cost Proposal separately from your Technical Proposal (upload in the City’s eProcurement system). Failure to submit your Cost Proposal separately from your Technical Proposal shall result in your proposal being deemed non-responsive.

2.3.2 The Cost Proposal should, at a minimum, contain the following information:

· The cost for the entire project broken down by the activities or steps shown on the project schedule.

· Estimated periodic billing to the City based on the cost of the deliverable items.

· Cost or pricing details should be shown by task. This might include, but is not limited to:

· Hours by category, hourly rates, and total labor broken out by professional and other labor. Rates are to include all overhead and profit.

· Purchased materials, unit costs, and quantities.

· Travel, lodging, and other direct expenses.

· Subcontract costs if applicable, and additional consulting beyond the scope of the described tasks (if requested).

2.3.3 Offerors should show detailed costs by task and number of hours dedicated to each task as listed in the specifications.

2.3.4 All Costs: All costs to be incurred and billed to the City should be described by the Offeror for each item, to allow for a clear evaluation and comparison, relative to other Proposals received. All costs should include any applicable gross receipts taxes. The Offeror should understand that the City will not pay for any amounts not included in the cost Proposal -- for example, insurance or taxes -- and that liability for items not included remains with the Offeror.

PART 3

SCOPE OF SERVICES

Ladera Golf Course Concessions 2025

3.1 Golf Course Management / Revenue Sharing

3.1.1 Course Patrol: The Concessionaire shall patrol the Golf Course a minimum of one time per hour during peak periods and every ninety (90) minutes during off peak periods. Additional patrols will be needed during peak Albuquerque ballooning season (August through October) because of the possibility of hot air balloons landing on the golf course in the AM hours. Concessionaire shall regularly patrol the main parking lot with a marked security vehicle on the same schedule.

3.1.2 Customer Service / Professional Conduct: The Concessionaire shall require employees and staff to present a professional, cordial and friendly approach to the public. Concessionaire shall require its staff and employees to follow the rules of conduct and dress as prescribed by the PGA.

3.1.3 Green Fees: Fees are established by municipal ordinance for the public’s use of the golf course - for playing the game of golf. The fees are charged on the basis of 9 or 18-hole games and the rates vary by season of the year and/or time of day. Seniors, youth and other groups may be charged discounted rates and the City may from time-to-time offer various specials and promotional rates. The Concessionaire is expected to provide one hundred percent (100%) of greens fees to the City of Albuquerque. Credit or Barter Accounts may not be extended for daily greens fees to any customer. The following greens fees are currently in effect and are applicable for this Request for Proposals. Greens fees for weekday holidays are established at the weekend rates.

3.1.4 Groups, Tournaments and Special Events: A tournament is defined as a championship series of games or athletic contests where competitors compete for a prize. For City of Albuquerque purposes, a tournament is further defined as any group greater than thirty-two (32) players that compete for a prize. Tournaments and/or tournament play must be approved by the Superintendent of the Golf Management Division. Tournaments commonly include a fee structure that includes the following fees: greens fees, cart rental fees, range fees, food and beverage fees, cork fees (i.e. a tournament administration fee), gift card fee (i.e. a prize) and a benefit fee – paid if the tournament is a fund-raising event. Tournament events and the number of participants shall be communicated in email form to the Golf Management Division Superintendent prior to the 1st of each month.

The Concessionaire shall have the right to charge a fee for tournament administration and preparation costs. The Director of the Parks and Recreation Department retains course operations authority, including the right to close the course for periods of time and to limit the amount of play, including the right to reduce or waive Greens Fees for tournaments where it serves the welfare of the community. Concessionaire will be required to use City approved Tournament software.

3.1.5 Hours of Operation: The Golf Course and clubhouse shall be open for play every day of the year except December 25, unless an emergency or natural catastrophe prevents operation of the Golf Course or clubhouse. City owned golf courses are scheduled to be open for play, daylight to dusk. Concessionaire shall provide services to the public to meet seasonal demand and shall keep the clubhouse and pro-shop open each day the Golf Course is open for play. The Golf Professional(s), in agreement with the Golf Management Division, may close a course (or portions thereof) for emergency repairs, maintenance, or weather-related events. In the event of a course closure, the pro shops and/or concession operations may remain open at the discretion of the Golf Course Supervisors along with Golf Professional(s) and/or the concession operators.

3.1.6 Lessons: The Concessionaire shall ensure that golf instruction be provided by certified PGA Class “A” golf professionals as described.

3.1.7 Management and Staff: The Concessionaire shall provide at its own expense all staff necessary to perform the Concessionaire’s obligations.

3.1.8 Minimum Annual Guarantee (MAG): Per calendar year, the Concessionaire shall pay the City a “Minimum Annual Guarantee” (MAG) of One Hundred Thirty Five Thousand and No/00 Dollars ($135,000.00). The final MAG if any, shall be paid by the end of June of each City fiscal year. Such payments shall be made through an electronic deposit process as established by the City Treasurer. MAG is not negotiable. Concessionaire will be responsible for initiating an Annual Compliance Audit performed by a reputable CPA firm and providing findings to the Fiscal Manager of the Parks and Recreation Department by December 31 of each calendar year included under this contract. Concessionaire will be responsible for any and all expenses related to the initiation and completion of the Annual Compliance Audit.

3.1.9 Percentage Payment: The City of Albuquerque Golf Courses are operated as a General Fund with the expectation that golf course revenues pay for one hundred percent (100%) of the operation costs of the courses. The Concessionaire shall pay the City of Albuquerque, at a minimum, the following percentages of Gross Receipts generated during the Term of the agreement.

· Food and beverages excluding alcohol- Fifteen percent (15%)

· Merchandise - Five percent (5%)

· Golf Cart Rentals - Fifteen percent (15%)

· Range Balls - Fifteen percent (15%)

· Golf Lesson Sales - Five percent (5%)

· Alcohol/ Liquor- Twenty Five percent (25%)

· Banquets and other Rentals - Fifteen percent (15%) Current rates for golf cart rentals and range balls are as follows:

Golf Cart Rental

Afternoon Cart

18 Hole Pull Cart

$8.00

9 Hole Pull Cart (same)

$4.50

Range Balls

Equipment Rental

3.1.10 Additional Revenue Share Incentive Based on Total Rounds Played: Upon written notice by the Concessionaire to the city, an annual increase in the total number of paid eighteen (18) hole rounds played as compared with the total number played for the prior fiscal year, will result in the City paying the Concessionaire an incentive, listed below.