6-Attachment B - Respondent Proposal Intro Solution Approach RFP 545933.pdf

City of Detroit Office of Contracting and Procurement (OCP)

Request for Proposal – #545933 Homelessness Drop-In Shelters

Revised 12/2/25.

Attachment B – Proposal Introduction and Solution / Approach

A. Proposal Introduction:

In your introduction, please include, at a minimum, the following information and/or documentation:

❑ A statement to the effect that your proposal is in response to this RFP;

❑ Confirmation that the proposal will remain firm for a period of one hundred twenty (120) days from its due date and thereafter until the prospective respondent withdraws it, or a contract is executed, or the procurement is terminated by the City of Detroit, whichever occurs first.

❑ A brief description of your firm/company;

❑ A commitment to perform the requested work in accordance with the requirements outlined in this RFP;

Drop-In Center Facility

Overview

Context: The Drop-In Center shall provide temporary shelter that is open 24/7, 365 days a year and provides a safe and decent space for residents experiencing homelessness until a longer shelter placement or other programming is secured.

Drop-In Center Name:

Location:

Number of beds or cots (not including cribs):

Population:

€ Adult couples

€ Single Males Only

€ Single Females Only

€ Families (including households with or without minor children)

Word Limit: 300 words

1. Facility: Describe the Drop-in Center facility, including what amenities will be provided.

Describe rooms, sleeping, and hygiene facilities available to residents. In your response, include:

a. Number of bathrooms and designation (All Genders, Male, Female, etc.)

b. commercial kitchen (yes/no)

c. # of showers

d. # of washer/dryers

e. # of ’hot-box’ / anti-vermin machines or devices

f. # offices / administrative spaces

g. other rooms and space types

h. ventilation and HVAC system

i. fire suppression system

2. Location: Describe how the facility is physically situated to accommodate the needs of this population, (proximity to bus lines, service partners, grocery, and internal and external leisure areas on-site).

3. On-going Maintenance: How will the agency maintain the facility and respond to urgent facility needs? Describe the staff positions, on-call procedure, and routine maintenance that will be provided to the lease holder.

4. Pest Control: Describe pest control provisions that will be provided.

5. Point of Contact: Identify which staff will be the primary contact for the Drop-In Center.

How will your agency accommodate the provider and resolve any conflicts that arise?

6. Compliance: How will your organization ensure that the Drop-In Center facility will pass all

BSEED and DHD inspections and licensing, and be properly zoned prior to the contract start date?

7. Staffing: List staffing positions including title, summary of position, and number of FTE per position. Please reference the RFP Services to Be Performed for staffing needs.

8. Security: Security must be 24/7, implement trauma-informed approaches and follow the emergency shelter rules.

Describe your security protocol as it pertains to these requirements. Detail whether internal staffing or a contracted entity will provide security. If contracted, provide the entity or how the entity will be selected.

9. Intake and CAM: Staff must be on-hand and hired to assess for and case manage individual needs at time of arrival.

• Detail how many intake staff will be trained to assess and case manage individual needs at time of arrival.

• How will you ensure that all households that are referred to the Drop-In Center are allowed entry 24/7?

• Will these staff perform Intake and Case Management specifically, or will they be assigned to provide other services as well?

10. Mental/Behavioral Health Case Management: Certified mental and behavioral health practitioners will assess and route qualified individuals to voluntary treatment within 24 hours of arrival.

• Describe your mental/behavioral health case management protocol as it pertains to these requirements.

• Detail whether internal staffing or a contracted entity will provide mental/behavioral health case management. If internal, what licensure or certification will be recruited for or assigned to this role? If contracted, provide the entity.

11. Meals: Detail your meal provision protocol to ensure a minimum of 3 nutritious meals a day are provided. If obtained through a vendor(s) or partner(s), specify the vendor(s) or partner(s).

12. Overflow: Describe how your program will manage periods of time when the drop-in center approaches or exceeds capacity. How will you accommodate overflow? Describe both the physical space as well as the policies and procedures staff will follow.

13. Safety: Describe your approach to maintaining a safe environment for guests and staff.

Include how your organization will respond to guest behavior that may disrupt the environment or create safety concerns. How will your program prioritize de-escalation, mediation, and restorative approaches before implementing bans or involuntary exits?

14. Outflow: What strategies will your program use to help ensure the drop-in center functions as a temporary stabilization location rather than a long-term stay?

15. Diversion: Describe how your agency trains staff on all shifts on diversion practices.

Describe the process staff use to divert households to a safe place if they arrive when your shelter is at capacity.

B. Proposal Solution / Approach:

Respondents shall provide their solution and approach to meeting the requirements outlined in

Section 2. Statement of Work of this RFP.