6 - Att E Cobid 3.6.25.docx
DOCX document 47 KB Posted
- Attached to
- Contact Center as a Service (CCaaS) Solutions
- Solicitation number
- S-10700-00012867
- Issued by
- Marion County, Oregon
About this file
This is an Attachment E Certified Disadvantaged Business Outreach Plan form for RFP #S-10700-00012867, issued by the State of Oregon's Department of Administrative Services, State Procurement Services, on behalf of Enterprise Information Services, Shared Services, and other Authorized Agencies. The RFP solicits Contact Center as a Service (CCaaS) solutions, with proposals due by April 7, 2025. The procurement was posted on March 6, 2025, providing approximately one month for vendors to prepare and submit comprehensive responses. The RFP requires detailed technical and functional responses demonstrating robust functionality across technical capabilities, including advanced routing, reporting, workforce management, and integration capabilities with existing state infrastructure. Specific evaluation criteria are outlined in the Functionality attachment, and vendors must provide detailed security documentation to ensure compliance with stringent data protection and system integrity requirements. Key submission documents include a Proposal Form, Price Proposal, and compliance with security standards.
The Outreach Plan attachment requires proposers to certify their Oregon Certified Disadvantaged Business (CDB) status under ORS 200.055 through the Oregon Certification Office for Business Inclusion and Diversity (COBID), including certification types such as Disadvantaged Business Enterprise (DBE), Minority-Owned Business (MBE), Woman-Owned Business (WBE), Service-Disabled Veteran-Owned (SDV), and Emerging Small Business (ESB). Proposers must document past contractual relationships with Certified Firms from the last two years and identify potential subcontracting opportunities with approximate dollar values if awarded the contract. The form requires proposers to describe steps for soliciting Certified Firms for subcontracting opportunities and requests willingness to report subcontractor identities and values to COBID upon contract award. This outreach plan information is not scored in the evaluation process but serves to ensure Certified Firms receive equal opportunity to compete for and participate in subcontract performance on state-funded contracts.
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Other files
| File | Type | Posted |
|---|---|---|
| NITA CCaaS RFP S-10700-00012867.docx | DOCX document | |
| Final Amendment2 Round 2 S_10700_00012867 7.29.25.doc | DOC document | |
| 8 - Security Standards Spreadsheet 3.6.25.xlsx | XLSX spreadsheet | |
| 2 - Att A Scope of Service Contact Center 3.4.25.docx | DOCX document | |
| Amendment1 S_10700_00012867 3.25.25.doc | DOC document | |
| Rd1 Notice of Comp Range CCaaS RFP S-10700-00012867.docx | DOCX document | |
| 3 - ATT B Sample Master Contract 3.6.25.docx | DOCX document | |
| 4 - Att C Proposal Form Contact Center RFP 3.6.25.docx | DOCX document | |
| 7 -Att F Functionality 3.6.25.xlsx | XLSX spreadsheet | |
| 5 - Att D Price Proposal Contact Center RFP 3.6.25.xlsx | XLSX spreadsheet | |
| finalQAresponse CCaaS RFP S_10700_00012867 3.25.25.xlsx | XLSX spreadsheet | |
| Notice of Intent Permissive Cooperative Copiers 2.19.25.docx.pdf | ||
| 1 - RFP S-10700-00012867 Contact Center 3.6.25~1.docx | DOCX document |
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Text version
RFP [###-####-##] – [RFP title]
ATTACHMENT H – OMWESB OUTREACH PLAN
RFP #S-10700-00012867 - CONTACT CENTER AS A SERVICE SOLUTIONS Att E ATTACHMENT E –Certified DisadvantageD Business OUTREACH PLAN Proposer Name:
Date:
Contact Name:
Telephone:
Email:
“Certified Firm” means a small business certified under ORS 200.055 by the Oregon Certification Office for Business Inclusion and Diversity (COBID) as minority-owned businesses, woman-owned businesses, businesses that are veteran owned, and emerging small businesses.
Certified Firms must have an equal opportunity to participate in the performance of contracts financed with state funds. By submitting its offer, Proposer certifies that it has taken, and if there are further opportunities, will take reasonable steps to ensure that Certified Firms are provided an equal opportunity to compete for and participate in the performance of any subcontracts resulting from this procurement.
The information submitted in response to this clause will not be considered in any scored evaluation.
1. Is Proposer an Oregon certified firm? Yes |_|No |_| If yes, indicate all certification type(s): DBE |_| MBE |_|WBE |_| SDV |_|ESB |_|and supply Oregon State Certification Number: __________________________
2. Include a list of Certified Firms that Proposer has had a contractual relationship with within the last two years.
3. Include a list of firms that Proposer has had a contractual relationship with within the last two years that are not Certified Firms but may be minority-owned, woman-owned, service-disabled veteran-owned or emerging small businesses.
4. Does Proposer foresee any subcontracting opportunities for this procurement? Yes |_| No |_| If no, do not complete the rest of this form and submit this first page with your Offer.
If yes, please complete the following pages and submit all pages with your Offer.
Certified Disadvantaged Business Outreach Plan
5. Describe the steps Proposer will take to solicit Certified Firms for subcontracting opportunities if awarded a contract from this procurement.
6. Describe the subcontracting opportunities and the approximate dollar value of each that may be available, if awarded a Contract.
7. Would Proposer be willing to report the identity of each subcontractor and the value of each subcontract to COBID if awarded a Contract from this procurement?
| Version 1.0 - November 19, 2014 | Page 1 of 2 |
| DAS Procurement Services, Version 1.0 – August 16, 2021 | Page 2 of 2 |
File details come from the government source that posted it. Updated .