Solicitation 5TS57070224 Att 3 IUID Web Design Usability Guide.pdf

ATTACHMENT 3

U.S. General Services Administration

IUID Data Labels ITSS Solicitation # 5TS57070224

Contract GS05T08BMD0010

Evaluation of Web Interface Design Elements

The Government will evaluate the vendor’s currently available IUID Data Label Web-based management and report interface to determine the degree of compliance with the following design elements and functional capability. This will be done by viewing the interface at a web site URL supplied by the vendor or by reviewing screen shots furnished with the proposal.

Where design elements or functional capability can not be discerned through observation, the vendor shall furnish documentation to support the inclusion of those design elements or functional capabilities.

1. Provide Useful Content.

1.1 Web interface will not include a lot of extraneous material.

2. Optimizing the User Experience

2.1 Standardize Task Sequences

2.2 Warn of ‘Time Outs’

2.3 Display Information in a Directly Usable Format

2.4 Format information for both Reading and Printing

2.5 Provide Feedback When Users Must Wait

2.6 Develop Pages that Will Print Properly

2.7 Use Users’ Terminology in Help Documentation

2.8 Provide Assistance to Users

3. Hardware and Software

3.1 Design for Common Browsers

3.2 Account for Browser Differences

3.3 Design for Popular Operating Systems

3.4 Design for User’s Typical Connection Speed

3.5 Design for Commonly Used Screen Resolutions

4. Navigation

4.1 Use Descriptive Tab Labels

4.2 Use Site Maps

5. Scrolling and Paging

5.1 Eliminate Horizontal Scrolling

6. Headings, Titles, and Labels

6.1 Provide Descriptive Page Titles, Section, Row and Column Headings

6.2 Highlight Critical Data

ATTACHMENT 3

U.S. General Services Administration

IUID Data Labels ITSS Solicitation # 5TS57070224

Contract GS05T08BMD0010

7. Links

7.1 Match Link Names with Their Destination Pages

7.2 Use ‘Pointing-and-Clicking’

7.3 Ensure that all links work.

8. Screen-Based Controls

8.1 Distinguish Required and Optional Data Entry Fields

8.2 Label Pushbuttons Clearly

8.3 Label Data Entry Fields Consistently

8.4 Allow Users to See Their Entered Data

8.5 Label Units of Measurement

8.6 Ensure that Double-Clicking Will Not Cause Problems

9. Writing Web Content

9.1 Define Acronyms and Abbreviations

9.2 Use Active Voice

10. Content Organization

10.1 Ensure that Necessary Information is Displayed

10.2 Minimize the Number of Clicks or Pages

11. Security

11.1 Password control enabled on access to Request pages, Monitoring Order pages, Report pages.