5249923_THSS_Proposer_Conference_Slides.pdf

PROPOSERS’

CONFERENCE

TEMPORARY HEALTHCARE STAFFING SERVICES (THSS)

REQUEST FOR PROPOSAL (RFP) 5249923

OCTOBER 15, 2024 | 10:00 AM PACIFIC TIME

Section 1 – Introductions

Section 2– Proposer Conference Details

Section 3 – Navigating Cal eProcure

Section 4 – RFP Overview

Section 5 – Questions & Answers (Q&A)

Section 6 – Closing Remarks

DGS-PD | Temporary Healthcare Staffing Services RFP 52499232

CONFERENCE

AGENDA

Procurement Official

Kayla Sly

E-mail: Masters@dgs.ca.gov

Telephone: (279) 799-4202

Department of General Services, Procurement Division

707 3rd Street, 2nd Floor

West Sacramento, CA 95605 DGS-PD | Temporary Healthcare Staffing Services RFP 52499233

INTRODUCTIONS

SECTION 1

Microphones must be muted, and cameras must be off.

Miss something or have technical issues?

The slides to the presentation will be posted on Cal eProcure.

Please take notes and submit question(s) via the Microsoft Form link provided:

https://forms.office.com/g/3T hFLRskKV

Official answers will be provided in the form of an addendum to the RFP posting (on Cal eProcure) on a later date.

DGS-PD | Temporary Healthcare Staffing Services RFP 52499234

PROPOSER CONFERENCE DETAILS

SECTION 2

https://forms.office.com/g/3ThFLRskKV

Oral answers/responses will not be binding to the State.

This conference is not comprehensive, it is only meant to provide an overview of the RFP and to summarize important details.

Proposers are responsible for reading the RFP in its entirety.

DGS-PD | Temporary Healthcare Staffing Services RFP 52499235

PROPOSER CONFERENCE DETAILS

NAVIGATING

Cal ePROCURE

USE THE FOLLOWING SLIDES TO HELP NAVIGATE TO

THE RFP AND ASSOCIATED ATTACHMENTS.

California State Government Marketplace

DGS-PD | Temporary Healthcare Staffing Services RFP 52499236

SECTION 3

https://caleprocure.ca.gov/pages/index.aspx

Click START SEARCH button.

Then search by:

Event Name:

Temporary Healthcare Staffing Services

Event ID:

5249923

Navigating Cal eProcure – Step 1

OR

DGS-PD | Temporary Healthcare Staffing Services RFP 52499237

Click the SEARCH button.

Review the results:

Click the respective row containing the Temporary Healthcare Staffing

(THSS) RFP.

Navigating Cal eProcure – Step 2

DGS-PD | Temporary Healthcare Staffing Services RFP 52499238

Review the Event Details page.

Click the VIEW EVENT PACKAGE button to view and download the RFP documents.

Navigating Cal eProcure – Step 3

DGS-PD | Temporary Healthcare Staffing Services RFP 52499239

“View Vendor Ads” Button?

The portal is used to market services to prime contractors or subcontractors.

YouTube link: Accessing Solicitations and Placing Ads (Cal eProcure) https://www.youtube.com/watch?v=m8NrKwl2z9g

THSS RFP

OVERVIEW

MSA STRUCTURE & SERVICES OVERVIEW

DGS-PD | Temporary Healthcare Staffing Services RFP 524992310

SECTION 4

A Master Service Agreement (MSA) is a contract that is competitively bid by DGS.

MSAs are available to any agency that expends public funds.

MSAs establish a prequalified list of contractors and simplify the procurement process for User Agencies.

WHAT IS A

MASTER

SERVICE

AGREEMENT?

Master Agreements (ca.gov)

This is a solicitation for a potential Master Service Agreement.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992311 https://www.dgs.ca.gov/PD/About/Page-Content/PD-Branch-Intro-Accordion-List/Acquisitions/Master-Agreements

MSAs are considered Leverage Procurement Agreements (LPAs). Leveraged Procurement Agreements

MSAs are zero-dollar agreements, meaning the expenditure is at the User Agency level. An award does not guarantee orders.

When User Agencies leverage an MSA, the resulting contracts are referred to as User Agreements.

Local Agencies must review the MSA user instructions to determine whether this MSA is consistent with its procurement policies and regulations.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992312

MSA

MSA Contractor

User Agreement

User Agreement

MSA Contractor

User Agreement

User Agreement

MSA Contractor

User Agreement

User Agreement

MSA Contractor

User Agreement

User Agreement

MSA VS. USER AGREEMENT?

https://www.dgs.ca.gov/PD/About/Page-Content/PD-Branch-Intro-Accordion-List/Acquisitions/Leveraged-Procurement-Agreements?search=leverage%20procurement%20agreement

Potential Users:

- State Agencies

- Local Government Agencies

Mandatory / Optional:

- Mandatory for State Agencies

- Optional for Local Agencies

Term:

- 5 years total (Standard 3-year MSA term with 2, 1-year extension options)

Rates:

Firm fixed for the initial term. Rate adjustments shall not be effective until an amendment is executed.

THSS MSA KEY

ELEMENTS

DGS-PD | Temporary Healthcare Staffing Services RFP 524992313

This MSA is for Temporary Healthcare Staffing Services (THSS).

THSS will provide Temporary Healthcare Provider Personnel (THPP).

Required services: In-person | Optional: Telehealth

10 regions

DGS-PD | Temporary Healthcare Staffing Services RFP 524992314

SERVICES OVERVIEW

DGS-PD | Temporary Healthcare Staffing Services RFP 524992315

SERVICES OVERVIEW

POTENTIAL ROLES & RESPONSIBILITIES

Provide qualified and experienced THPP (for in-person and telehealth services)

Provide business support and technical assistance

Provide data analysis and monitoring

Provide various reports

DGS-PD | Temporary Healthcare Staffing Services RFP 524992316

45 THPP Classifications

HEALTHCARE

GROUPS &

CLASSIFICATIONS

FOR THE FULL LIST, REFER TO RFP SECTION 1.3 –

PROPOSED SERVICES

25 Healthcare Groups & Service Types

Proposers must propose on at least one region and one Healthcare Group.

Proposers must propose on all THPP Classifications within a Healthcare Group.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992317

45 THPP Classifications

HEALTHCARE

GROUPS &

CLASSIFICATIONS

FOR THE FULL LIST, REFER TO RFP SECTION 1.3 –

PROPOSED SERVICES

25 Healthcare Groups & Service Types

Proposers must propose services for at least one Healthcare Group for in-person services to be able to propose on telehealth services.

Proposers may propose on multiple regions and multiple Healthcare Groups.

SERVICE

AREA MAP

REFER TO RFP SECTION 1.3 – PROPOSED SERVICES

Exhibit A.2 – Service Area Map

DGS-PD | Temporary Healthcare Staffing Services RFP 524992318

Exhibit A.2 – Service Area Map

DGS-PD | Temporary Healthcare Staffing Services RFP 524992319

Region Number California Counties

Butte, Colusa, El Dorado, Glenn, Lassen, Modoc, Nevada, Placer, Plumas, Sacramento, Shasta, Sierra, Siskiyou, Sutter, Tehama, Yolo, Yuba

2 Del Norte, Humboldt, Lake, Mendocino, Napa, Sonoma, Trinity

3 Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara, Solano

4 Alpine, Amador, Calaveras, Madera, Mariposa, Merced, Mono, San Joaquin, Stanislaus, Tuolumne

5 Monterey, San Benito, San Luis Obispo, Santa Barbara, Santa Cruz, Ventura

6 Fresno, Inyo, Kern, Kings, Tulare

7 Riverside, San Bernardino

8 Los Angeles

9 Orange

10 Imperial, San Diego

IMPORTANT RFP

DOCUMENTS

Description RFP Section

Proposing Regions and Healthcare Groups (Attachment 5) 3.1.1 Agreement Cover Letter 3.1.2 Contractor Certification Clauses 3.1.3 California Civil Rights Laws Certification 3.1.4 California Iran Contracting Act 3.1.5 California Darfur Contracting Act* 3.1.6 Federal Debarment Certification 3.1.7 Small Business Preference 3.2.1 Non-Small Business Subcontractor Preference 3.2.3 Disabled Veteran Business Enterprise 3.2.4 Commercially Useful Function 3.2.5 Narrative Response (Attachment 3) 3.6.1 Customer References (Attachment 4) 3.6.2 Cost Workbook (Attachment 2) 4.2.1

REFER TO RFP SECTION 5.4 – PROPOSAL

ATTACHMENTS FOR MORE INFORMATION.

Proposers must include these documents when submitting a proposal:

DGS-PD | Temporary Healthcare Staffing Services RFP 524992320

DGS-PD cannot and will not determine if an entity should submit a Proposal in response to this RFP.

Proposers must still review the entire RFP to ensure their Proposal is complete.

REVIEW OF CRITICAL DOCUMENTS

1. Agreement Cover Letter

2. Proposing Regions and Healthcare Groups (Attachment 5)

3. Narrative Response (Attachment 3)

4. Customer References (Attachment 4)

5. Cost Workbook (Attachment 2)

DGS-PD | Temporary Healthcare Staffing Services RFP 5249923

DISCLAIMER: Attachments in this presentation may be subject to change via an addendum to the RFP.

2. Attachment 5 – Proposing Regions and Healthcare Groups

3. Attachment 3 – Narrative Response

4. Attachment 4 – Customer References

5. Attachment 2 – Cost Workbook

MAIN RFP

ATTACHMENTS

REFER TO RFP SECTION 5 – PROPOSAL

FORMAT FOR ADDITIONAL INFORMATION.

ALL IDENTIFIED RFP

ATTACHMENTS MUST BE

SUBMITTED SEPARATELY

IN EXCEL FORMAT.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992322

AGREEMENT COVER LETTER

Complete and submit the Agreement Cover Letter with the proposal, as specified in RFP Section 3.1.2.

Link:

Agreement Cover Letter

Failure to submit the signed Agreement Cover Letter with the submitted proposal will result in the proposal being considered non-responsive.

ADMINISTRATIVE REQUIREMENT PDF SUBMISSION

DGS-PD | Temporary Healthcare Staffing Services RFP 524992323 https://www.dgs.ca.gov/-/media/1DCB49CFFD9642C4ADD9FCEDAB5C1D95.ashx

ATTACHMENT 5 – PROPOSING REGIONS AND HEALTHCARE GROUPS

Complete and submit Attachment 5 – Proposing Regions and Healthcare Groups, as specified in RFP Section 3.1.1.

Review and follow the instructions within Attachment 5 – Proposing Regions and Healthcare Groups.

ADMINISTRATIVE REQUIREMENT EXCEL SUBMISSION ONLY

DGS-PD | Temporary Healthcare Staffing Services RFP 524992324

Please note that this is a partial screenshot.

ATTACHMENT PREVIEW:

DGS-PD | Temporary Healthcare Staffing Services RFP 524992325

ATTACHMENT PREVIEW CLIP:

DGS-PD | Temporary Healthcare Staffing Services RFP 524992326

ATTACHMENT 3 – NARRATIVE RESPONSE

Complete and submit Attachment 3 – Narrative Response, as specified in RFP Section 3.6.1.

Review and follow the instructions within Attachment 3 – Narrative Response.

ADMINISTRATIVE REQUIREMENT EXCEL SUBMISSION ONLY

DGS-PD | Temporary Healthcare Staffing Services RFP 524992327

ATTACHMENT PREVIEW: Instructions Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992328

ATTACHMENT PREVIEW: Administrative Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992329

ATTACHMENT 4 – CUSTOMER REFERENCES

Complete and submit Attachment 4 – Customer References, as specified in RFP Sections 3.6.2, 3.6.3, and 3.6.4.

Review and follow the instructions within Attachment 4 – Customer References.

TECHINICAL REQUIREMENT EXCEL SUBMISSION ONLY

DGS-PD | Temporary Healthcare Staffing Services RFP 524992330

Proposers must submit a minimum of two customer references for EACH proposed Healthcare Group.

If proposing on a Healthcare Group, a customer reference must be provided for each THPP Classification within the Healthcare Group.

A single customer may provide a reference for multiple THPP Classifications and multiple Healthcare Groups.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992331

Any proposed THPP Classification(s) with a corresponding reference must be listed in Attachment 4.

Only references that are listed in Attachment 4 will be accepted.

Proposers also must include a copy (in MS Word format) of each Customer Reference Form Submission Confirmation file with their proposal.

DGS-PD will only review and accept customer references that are listed in Attachment 4 AND submitted with the proposal.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992332

Step 1: Review the instructions and complete Attachment 4 – Customer References.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992333

ATTACHMENT PREVIEW: Customer References Tab

Step 1: Review the instructions and complete Attachment 4 – Customer References.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992334

ATTACHMENT PREVIEW: (Optional but HIGHLY recommended) Email Template Tab

Step 2: Use the guide in RFP Section 3.6.3 to use the email template to email the Microsoft Customer Reference Form to each customer providing a reference.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992335

ATTACHMENT 4 – CUSTOMER REFERENCES | EMAIL REQUIREMENTS

EMAIL PREVIEW: The email must contain the following: The email is addressed to the customer.

MSA Solicitations email address is cc’d on the email.

The email subject line references the Solicitation Event

ID 5249923.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992336 mailto:MSASolicitations@dgs.ca.gov

ATTACHMENT 4 – CUSTOMER REFERENCES | EMAIL REQUIREMENTS

EMAIL PREVIEW: The email must contain the following:

The hyperlink to Customer Reference Form:

https://forms.office.com/g/Ph Ymjd219z

A list of the THPP Classifications that the customer is providing a reference for.

The proposing entity’s name and email.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992337 https://forms.office.com/g/PhYmjd219z https://forms.office.com/g/PhYmjd219z

ATTACHMENT 4 – CUSTOMER REFERENCES | CUSTOMER

REFERENCE FORM SUBMISSION CONFIRMATION EMAIL

DGS-PD | Temporary Healthcare Staffing Services RFP 524992338

Customer Reference Form (CRF) – Submission

Confirmation Email

This email will be sent to Proposers when a CRF is submitted on their behalf.

ATTACHMENT 4 – CUSTOMER REFERENCES | CUSTOMER

REFERENCE FORM SUBMISSION CONFIRMATION FILE

DGS-PD | Temporary Healthcare Staffing Services RFP 524992339

Customer Reference Form (CRF) – Submission Confirmation file

Proposers must provide a copy of the CRF – Submission Confirmation file, for every reference to be validated.

TECHINICAL REQUIREMENT MS WORD SUBMISSION

Submission Confirmation files should be submitted in MS Word format. Individual files should be provided.

Step 3: Review RFP Sections 3.6.2 through 3.6.4 to ensure the submitted references meet the minimum requirements and validation requirements.

Section 3.6.2 – Customer References

Section 3.6.3 – Customer Reference Email Template

Section 3.6.4 – Customer Reference Validation

Partial screenshot of RFP Section 3.6.4 DGS-PD | Temporary Healthcare Staffing Services RFP 524992340

ATTACHMENT 2 – COST WORKBOOK

Complete and submit Attachment 2 – Cost Workbook, as specified in RFP Section 4.

Review and follow the instructions within Attachment 2 – Cost Workbook.

COST REQUIREMENT EXCEL SUBMISSION ONLY

DGS-PD | Temporary Healthcare Staffing Services RFP 524992341

DGS-PD | Temporary Healthcare Staffing Services RFP 524992342

ATTACHMENT PREVIEW: Cost (In-Person) – All Regions Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992343

ATTACHMENT PREVIEW: Cost (Telehealth) – All Regions Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992344

ATTACHMENT PREVIEW: Proposer Summary Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992345

ATTACHMENT PREVIEW: (Proposer Summary) Legend Tab

DGS-PD | Temporary Healthcare Staffing Services RFP 524992346

ATTACHMENT PREVIEW CLIP:

DGS-PD | Temporary Healthcare Staffing Services RFP 524992347

ATTACHMENT 2 – COST WORKBOOK DETAILS

For the initial three-year term and for each of the optional extension years, Proposers must enter their Hourly THPP Rate and Hourly Overhead Rate for each proposing THPP Classification within a Healthcare Group in the proposing region.

Proposers are not required to propose on all regions or all Healthcare Groups, but Proposers must propose on at least one region and all listed THPP Classifications within a Healthcare Group within a region.

Proposing in-person services is required, however, proposing telehealth services is optional. Proposers must propose services for at least one Healthcare Group for in-person services to be able to propose on telehealth services.

From RFP Section 4.1.1COST REQUIREMENT EXCEL SUBMISSION ONLY

DGS-PD | Temporary Healthcare Staffing Services RFP 524992348

ONLY electronic submissions will be accepted.

Submit proposals to: MSASolicitations@dgs.ca.gov

Subject line should contain: RFP 5249923

Email size must be less than 25 megabytes (MB)

DGS-PD | Temporary Healthcare Staffing Services RFP 524992349

Proposal Submission due date is: 11/1/2024

PROPOSAL

SUBMISSION

HIGHLIGHTS

Refer to RFP Section 5 – Proposal Format for additional information.

mailto:MSASolicitations@dgs.ca.gov

AUTOMATED REPLY PREVIEW

MSA SOLICITATIONS EMAIL

DGS-PD | Temporary Healthcare Staffing Services RFP 524992350

All proposals will be regarded as public records under the California Public Records Act, refer to RFP Section 2.3.1 – Public Record for additional information.

This RFP is subject to the DGS-OLS Protest Process, refer to RFP Section 2.7.1 – Award Protests for additional information.

DGS-PD intends to award multiple MSAs to responsive and responsible Proposers.

Awarded MSAs will be posted on the Cal eProcure website:

https://caleprocure.ca.gov/pages/index.aspx

User Agencies will use the Request for Offer (RFO) process to seek services from the awarded MSAs.

DGS-PD | Temporary Healthcare Staffing Services RFP 524992351

Proposal Submission due date is: 11/1/2024

PROPOSAL

SUBMISSION

HIGHLIGHTS

CONTINUED

https://caleprocure.ca.gov/pages/index.aspx

Please submit your question(s) for the Q&A via the Question Submission Form.

Link to the form (refer to RFP Section 2.2.3): https://forms.office.com/g/3ThFLRskKV

Name and organization/entity name are required.

Users may ask up to 15 questions per submission; unlimited submissions.

Questions are due by Tuesday, October 22, 2024, 5:00 PM PT

DGS-PD | Temporary Healthcare Staffing Services RFP 524992352

Q&A INFORMATION

SECTION 5

DGS-PD | Temporary Healthcare Staffing Services RFP 524992353

QUESTION

SUBMISSION

FORM - FIELD

EXAMPLES

If question fields are incomplete, DGS-PD does not guarantee that an answer will be provided.

Main question is entered here.

Required associated question 1.

Required associated question 2.

Required associated question 3.

If a question is asked, the THREE associated questions must also be completed.

Carefully read the RFP and all corresponding attachments.

Questions? Question Submission Form: https://forms.office.com/g/3ThFLRskKV

Access RFP Information & Link to Download:

https://caleprocure.ca.gov/event/77601/5249923

Do not wait until the last day! Proposals must be received by Friday, November 1, 2024, at 2:00 PM PT

DGS-PD | Temporary Healthcare Staffing Services RFP 524992354

CLOSING REMARKS

SECTION 6

https://caleprocure.ca.gov/event/77601/5249923

THANK YOU FOR

ATTENDING!

PROPOSERS’

CONFERENCE

TEMPORARY HEALTHCARE STAFFING SERVICES (THSS)

REQUEST FOR PROPOSAL (RFP) 5249923

OCTOBER 15, 2024| 10:00 AM PACIFIC TIME

DGS-PD | Temporary Healthcare Staffing Services RFP 524992355

Accessibility Report

Filename:

5249923_THSS Proposer Conference Slides.pdf

Report created by:

Organization:

[Enter personal and organization information through the Preferences > Identity dialog.]

Summary

The checker found problems which may prevent the document from being fully accessible.

Needs manual check: 2

Passed manually: 0

Failed manually: 0

Skipped: 1

Passed: 26

Failed: 3

Detailed Report

Document

Rule Name Status Description

Accessibility permission flag Passed Accessibility permission flag must be set

Image-only PDF Passed Document is not image-only PDF

Tagged PDF Passed Document is tagged PDF

Logical Reading Order Needs manual check Document structure provides a logical reading order

Primary language Passed Text language is specified

Title Failed Document title is showing in title bar

Bookmarks Passed Bookmarks are present in large documents

Color contrast Needs manual check Document has appropriate color contrast

Page Content

Rule Name Status Description

Tagged content Passed All page content is tagged

Tagged annotations Passed All annotations are tagged

Tab order Passed Tab order is consistent with structure order

Character encoding Passed Reliable character encoding is provided

Tagged multimedia Passed All multimedia objects are tagged

Screen flicker Passed Page will not cause screen flicker

Scripts Passed No inaccessible scripts

Timed responses Passed Page does not require timed responses

Navigation links Passed Navigation links are not repetitive

Forms

Rule Name Status Description

Tagged form fields Passed All form fields are tagged

Field descriptions Passed All form fields have description

Alternate Text

Rule Name Status Description

Figures alternate text Failed Figures require alternate text

Nested alternate text Failed Alternate text that will never be read

Associated with content Passed Alternate text must be associated with some content

Hides annotation Passed Alternate text should not hide annotation

Other elements alternate text Passed Other elements that require alternate text

Tables

Rule Name Status Description

Rows Passed TR must be a child of Table, THead, TBody, or TFoot

TH and TD Passed TH and TD must be children of TR

Headers Passed Tables should have headers

Regularity Passed Tables must contain the same number of columns in each row and rows in each column

Summary Skipped Tables must have a summary

Lists

Rule Name Status Description

List items Passed LI must be a child of L

Lbl and LBody Passed Lbl and LBody must be children of LI

Headings

Rule Name Status Description

Appropriate nesting Passed Appropriate nesting

Back to Top