5249923_Proposer_Conference_Script_10.15.2024.docx

PROPOSER Conference script temporary healthcare staffing services Request for Proposal (rfp) event id 5249923 October 15, 2024

Slide 1 - Welcome

· Hello and welcome to the Proposer’s Conference for the Temporary Healthcare Staffing Services (THSS) Request for Proposal (RFP) 5249923.

· Please note that this Proposer’s Conference has been prerecorded; The presentation will be posted on Cal eProcure once the Proposer’s Conference concludes.

· Attendance to this Proposer’s Conference is not mandatory or comprehensive, this presentation is to provide a brief overview to help Proposer’s understand import aspects of this solicitation.

· Any dates mentioned in this presentation may be subject to change via an addendum to the RFP.

Slide 2 – Conference Agenda

· Today’s Agenda is divided into six sections:

· The first section will be introductions.

· The second section discusses the Proposer Conference Details.

· The third section will be a brief overview of how to navigate the Cal eProcure system to view solicitations.

· The fourth section is the RFP Overview that highlights important requirements/aspects of the RFP, including an overview of the services.

· The fifth section will be discussing how the Q&A will work for this solicitation.

· The sixth and final section will be closing remarks.

Slide 3 – Section 1 | Introductions

· My name is Kayla Sly, and I am the Procurement Official for this RFP.

· The best way to contact me about this RFP is by email at Masters@dgs.ca.gov. My other contact information is also listed on this slide.

Slide 4 – Section 2 | Proposer Conference Details (1 of 2) The two following slides discuss of the Proposer Conference details:

· Cameras and microphones have been disabled, if for some reason these functions are not disabled- please ensure that your microphone is muted, and your camera is off.

· The meeting chat will remain open during the presentation; however, we will not be responding to live questions. If you miss something or if you are having technical issues, this presentation is being recorded and will be posted on Cal eProcure for future reference.

· If you have questions, there is a question-and-answer, or Q&A period. Please takes notes and submit questions via the Microsoft Question Submission Form link provided.

· We will collect all questions, formulate responses, and post official responses on Cal eProcure. So please regularly check the THSS RFP page on Cal eProcure for updates. Official answers to questions will be provided in the form of an addendum to the RFP.

Slide 5 – Section 2 | Proposer Conference Details (2 of 2)

· All oral Q&A responses will not be binding to the State.

· Again, this conference is not comprehensive, the intent of this conference is to provide an overview of the RFP and to summarize important details.

· As this conference is not comprehensive, Proposers are responsible for reading the RFP in its entirety.

Slide 6 – Section 3 | Navigating Cal eProcure (1 of 4)

· Next is Section 3, and we will go over how you can find the RFP by Navigating through the Cal eProcure website. It could be assumed that since you are attending this conference, you may already know how to locate the RFP, however we will still go over this process to avoid confusion.

· To find the RFP, first go to caleprocure.ca.gov, which is hyperlinked on the bottom right of the slide, just below the Cal eProcure image.

· Please note that registering for a Cal eProcure account is not required to view the RFP, so the following steps can be completed without registering on Cal eProcure.

Slide 7 – Section 3 | Navigating Cal eProcure (2 of 4)

· When on the Cal eProcure home page, click on the blue “Start Search” button in the middle of the screen.

· Clicking on that Start Search button will redirect you to the Event Search page.

· To search for the solicitation, you can either search by the Event Name, which is “Temporary Healthcare Staffing Services,” or you can search by Event ID, which is 5249923.

Slide 8 – Section 3 | Navigating Cal eProcure (3 of 4)

· Clicking on the blue Search button will provide the RFP in the event search results below.

· Click on the result and it will take you to the RFP posting, as seen on slide.

Slide 9 – Section 3 | Navigating Cal eProcure (4 of 4)

· The top image on the slide is a partial screenshot of what the solicitation posting looks like on Cal eProcure.

· Once this page is accessed, to view the RFP documents, click on the “View Event Package” button.

· The bottom image is a partial screenshot of the webpage with the RFP documents; The RFP document is the first attached file, the attachments to the RFP are after it. To download and access them, click on the download button, which is to the right of each the files.

· Please review the entire RFP posting and corresponding attachments to ensure your proposal meets all the requirements.

· The top image on the slide also has a highlighted button that we would like to briefly discuss before moving on, this is the “View Vendor Ads” button.

· This button navigates to where vendors have posted an advertisement to market their services to potential prime contractors or to request services from a potential subcontractor for this solicitation.

· Click on the “View Vendor Ads” button to view the advertisements vendors have posted.

· For more information, please refer to the video on the Cal eProcure Training and Resources webpage, titled “Learn how to access bid solicitations and place ads” to learn how to post an advertisement. This video is hyperlinked at the bottom of the slide.

Slide 10 – Section 4 | THSS RFP Overview

· Now, moving on to Section 4 which is the THSS RFP Overview. We will be going over the RFP highlights and other important details, including the MSA structure and a brief overview of services.

Slide 11 – Section 4 | What is a Master Service Agreement? (1 of 2)

· This RFP is for a potential Master Service Agreement or MSA.

· Those new to the bidding/proposing community may benefit from understanding what an MSA is, so the next two slides briefly explain what MSAs are and how they work.

· MSAs are contracts that are competitively bid by the Department of General Services (DGS).

· MSAs are essentially contract vehicles that are available to any agency that expends public funds.

· MSAs establish a prequalified list of contractors and simplify the purchasing process for User Agencies.

· The DGS website hyperlink on the slide has additional information about MSAs for those interested.

Slide 12 – Section 4 | MSA Versus User Agreement? (2 of 2)

· MSAs are considered Leverage Procurement Agreements due to their structure, and there is additional information from the DGS website hyperlinked on this slide as well for those interested in educating themselves about LPAs.

· In other words, this potential MSA is an umbrella agreement that will establish a list of prequalified contractors for User Agencies, Statewide.

· User Agencies are defined as other State Agencies such as the Department of State Hospitals.

· User Agencies are also defined as Local Governmental Agencies such as individual cities and counties, K-12 schools, UCs, and CSUs.

· So, while engaged with DGS during this proposal process, if your entity is ultimately awarded an agreement, your entity will be part of a pool of contractors that other User Agencies can potentially contract with.

· When User Agencies leverage an MSA, the resulting contracts are referred to as User Agreements.

· The graphic to the left of the slide shows an example of how MSAs and User Agreements are tied together.

· So, one MSA can (and often will) have multiple contractors, and those contractors can potentially have multiple User Agreements with various agencies.

· DGS-PD cannot determine the specifics of each User Agreement, as they will be unique to each User Agency’s needs.

· So, to speak on the last few points on the slide- the resulting contracts from this RFP will be the MSAs, which are zero-dollar contracts, meaning the expenditure is at the User Agency level, and obtaining an award (as an MSA contractor) does not guarantee orders.

· This is why the visual to the left has dollar signs at the User Agreement level only.

· Local Agencies must review the MSA User Instructions to determine whether the MSA is consistent with its procurement policies and regulations. The User Agreements derived from these MSAs will detail the services that the User Agency is seeking.

Slide 13 – Section 4 | THSS MSA Key Elements

· Now we will discuss the key elements of the Temporary Healthcare Staffing Services MSA.

· For potential users: This MSA is available for both State and Local Government Agency use. As mentioned, awarded Proposers will become part of the prequalified list of MSA Contractors, then User Agencies may establish User Agreements to obtain services through this MSA.

· Mandatory / Optional: This MSA is mandatory for State Agencies, optional for Local Agencies.

· Mandatory means that all State Agencies requiring Temporary Healthcare Staffing Services must go through the MSA to order services unless they have a legitimate reason for an exemption.

· Term: The term of the MSAs resulting from this RFP will be for a three-year initial period. Upon mutual agreement of the Contractor and State, DGS-PD may extend this MSA for two additional one-year options, with a maximum cumulative term period of five years. User Agreements issued against this MSA must be fulfilled and/or completed in its entirety within 12 months following the MSA end date.

· Rates: All rates shall be firm fixed for the MSA term, including any optional year extensions. Any rate adjustments shall not be effective until an amendment is executed, as specified in Exhibit B – Budget Detail and Payment Provisions.

Slide 14 – Section 4 | THSS Services Overview (1 of 2)

· Now, on to the Services Overview. This MSA is to establish a mandatory statewide Master Service Agreement (MSA) for Temporary Healthcare Staffing Services (THSS).

· THSS will provide Temporary Healthcare Provider Personnel (THPP) to be used by State Agencies and optionally for Local Governmental Agencies.

· The main and required type of temporary staffing to be provided is in-person services, telehealth services are optional. Proposing in-person services is required, however, proposing telehealth services is optional. We will discuss that more in the next few slides.

· These services will be provided in 10 regions, which will be discussed later in the presentation.

Slide 15 – Section 4 | THSS Services Overview (2 of 2)

· This slide consists of potential roles and responsibilities that the awarded MSA contractor may be contracted for. These are:

· Providing qualified and experienced THPP (for in-person and telehealth services)

· This includes background clearance, health clearance, and administrative verifications, and

· Maintaining contact with interested and qualified THPP (for potential backfilling).

· Providing business support/technical assistance.

· Providing data analysis and monitoring.

· Providing various reports.

Slide 16 – Section 4 | Healthcare Groups & Classifications (1 of 2)

· The Temporary Healthcare Staffing Services have been organized into 25 Healthcare Groups (and service types), with a total of 44 Temporary Healthcare Provider Personnel Classifications.

· The purple area on the slide highlights the Healthcare Groups and Service Types, and the blue area highlights the THPP Classifications within the groups.

· For the full list, please refer to RFP Section 1.3 – Proposed Services.

· This slide shows Healthcare Groups 1 through 10.

· Proposers must propose on at least one region and one Healthcare Group.

· Proposers must propose on all THPP Classifications within a Healthcare Group.

Slide 17 – Section 4 | Healthcare Groups & Classifications (2 of 2)

· This slide shows Healthcare Groups 11 through 25.

· Proposers must propose services for at least one Healthcare Group for in-person services to be able to propose on telehealth services.

· Proposers may propose on multiple regions and multiple Healthcare Groups.

· All the THPP Classification requirements are listed in Exhibit A – Scope of Work and Exhibit A.1 – Provider Classifications. The requirements listed include the duties and experience required by each THPP.

· Next, we will discuss the 10 regions of the MSA where services will be available.

Slide 18 – Section 4 | service area map (1 of 2)

· This slide provides a visual representation of how the regions are divided for this MSA.

· This visual is Exhibit A.2 – Service Area Map, which is also discussed in RFP Section 1.3 – Proposed Services.

· An awarded MSA Contractor must provide services in at least one region.

Slide 19 – Section 4 | service area map (2 of 2)

· This slide shows which California Counties fall within each region.

· This information is also viewable in Exhibit A.2 – Service Area Map and in RFP Section 1.3 – Proposed Services.

· Next, we will continue with the RFP Overview and discuss some important RFP documents.

Slide 20 – Section 4 | Important RFP Documents

· The table on this slide is RFP Table 6 from RFP Section 5.4 – Proposal Attachments. This table is essentially a checklist that provides a list of what a Proposal Submission must contain.

· DGS-PD cannot and will not determine if your entity should submit a Proposal in response to this RFP; Proposers must still review the entire RFP document and corresponding attachments to determine if their entity should submit a Proposal, and if they are, to ensure their Proposal is complete.

· The documents formatted in bold lettering within the table are critically significant to Proposals, and the next section of the presentation will cover a brief review of each document.

Slide 21 – Section 4 | REview of Critical Documents

· These are the main documents and attachments of the RFP that will be discussed further in this presentation to aid potential Proposers. They include:

· The Agreement Cover Letter

· Proposing Regions and Healthcare Groups – Attachment 5

· Narrative Response – Attachment 3

· Customer References – Attachment 4

· Cost Workbook – Attachment 2

· Please note the disclaimer at the bottom of the slide that states, the attachments in this presentation may be subject to change via an addendum to the RFP.

· Again, Proposers must download all the attachments from Cal eProcure.

Slide 22 – Section 4 | Main RFP Attachments

· This slide is missing the first attachment from the previous slide, because apart from the Agreement Cover Letter, all RFP attachments, so those identified on this slide- must be submitted separately in Excel format.

· Alternative formats and/or modified workbooks will not be accepted. Electronic submissions that are incompatible with these standards and/or illegible submissions may result in Proposal rejection.

· Refer to RFP Section 5 – Proposal Format for additional information.

Slide 23 – Section 4 | Main RFP Attachments – Agreement Cover Letter

· Now we will go into more detail for each of these critical documents.

· The first of the critical documents is the Agreement Cover Letter, which is an administrative requirement for this RFP. A preview of this document is on the right of the slide.

· PDF submission is required.

· Proposers must complete and submit the Agreement Cover Letter with their Proposal, as specified in RFP Section 3.1.2.

· The Agreement Cover Letter is hyperlinked on this slide and in the RFP, in section 3.1.2.

· Failure to submit the signed Agreement Cover Letter with the submitted proposal will result in the proposal being considered non-responsive.

Slide 24 – Section 4 | Main RFP Attachments – Attachment 5, Proposing regions and Healthcare Groups (1 of 3)

· The second critical document is Attachment 5 – Proposing Regions and Healthcare Groups, which is an administrative requirement for this RFP.

· As mentioned, Excel submission is required.

· Complete and submit Attachment 5 – Proposing Regions and Healthcare Groups, as specified in RFP Section 3.1.1.

· Please be sure to review and follow the instructions within Attachment 5 – Proposing Regions and Healthcare Groups.

Slide 25 – Section 4 | Main RFP Atachments – Attachment 5, Proposing regions and Healthcare Groups (2 of 3)

· This slide shows a preview of Attachment 5, please note that this is a partial screenshot.

Slide 26 – Section 4 | Main RFP Attachments – Attachment 5, Proposing regions and Healthcare Groups (3 of 3)

· This slide shows a brief video clip of how to fill out Attachment 5. Proposer’s must enter their entity name, and then use the drop-down options in each cell to identify which services and regions they are proposing on.

Slide 27 – Section 4 | Main RFP Attachments – Attachment 3, Narrative Response (1 of 3)

· The third critical document is Attachment 3 – Narrative Response, which is an administrative requirement for this RFP.

· As mentioned, Excel submission is required.

· Complete and submit Attachment 3 – Narrative Response, as specified in RFP Section 3.6.1.

· Please be sure to review and follow the instructions within Attachment 3 – Narrative Response.

Slide 28 – Section 4 | Main RFP Attachments – Attachment 3, Narrative Response (2 of 3)

· This slide shows a preview of the Instructions Tab of Attachment 3, please note that this is a partial screenshot.

Slide 29 – Section 4 | Main RFP Attachments – Attachment 3, Narrative Response (3 of 3)

· This slide shows a preview of the Administrative Tab of Attachment 3, please note that this is also a partial screenshot.

Slide 30 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (1 of 11)

· The fourth critical document is Attachment 4 – Customer References, which is a technical requirement for this RFP.

· As mentioned, Excel submission is required.

· Complete and submit Attachment 4 – Customer References, as specified in RFP Section 3.6.2, 3.6.3, and 3.6.4.

· Please be sure to review and follow the instructions within Attachment 4 – Customer References.

Slide 31 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (2 of 11)

· Proposers must submit a minimum of two customer references for each proposed Healthcare Group.

· If proposing on a Healthcare Group, a customer reference must be provided for each THPP Classification within the Healthcare Group.

· A single customer may provide a reference for multiple THPP Classifications and multiple Healthcare Groups.

Slide 32 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (3 of 11)

· Any proposed THPP Classification(s) with a corresponding reference must be listed in Attachment 4.

· Only references listed in Attachment 4 will be accepted.

· Proposers also must include a copy (in Microsoft Word format) of each Customer Reference Form Submission Confirmation file with their proposal.

· DGS-PD will only review and accept customer references that are listed in Attachment 4 AND submitted with the proposal.

Slide 33 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (4 of 11)

· The next few slides will briefly show and explain (at a high-level) the process of how Proposer’s will submit Customer References for this RFP. This is a new process so please take notes and review RFP Sections 3.6.2, 3.6.3, and 3.6.4 for more information.

· This slide shows a preview of the Instructions Tab of Attachment 4, please note that this is a partial screenshot.

· Step 1 is to review the instructions and complete Attachment 4 – Customer References.

Slide 34 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (5 of 11)

· This slide shows a preview of the Customer References Tab of Attachment 4, please note that this is also a partial screenshot.

· This is the portion of the workbook that needs to be completed by Proposers.

Slide 35 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (6 of 11)

· This slide shows a preview of the Email Template Tab of Attachment 4, please note that this is also a partial screenshot.

· Step 2 is to use the guide in RFP Section 3.6.3 to use the email template to email the Microsoft Customer Reference Form to each customer providing a reference.

· Using the email template is optional but it is highly recommended.

Slide 36 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (7 of 11)

· This slide shows a preview of step 2, which is an email that would be generated from the Attachment 4 – Customer References spreadsheet, once the email template is pasted into it.

· The email to each customer reference must contain the following:

· Number 1 - The email is addressed to the customer.

· Number 2 - MSA Solicitations email address is cc’d on the email.

· Number 3 - The email subject line references the Solicitation Event ID 5249923.

Slide 37 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (8 of 11)

· This slide shows a continuation of additional aspects that the email to each customer reference must contain:

· Number 4 - The hyperlink to Customer Reference Form: https://forms.office.com/g/PhYmjd219z

· Number 5 - A list of the THPP Classifications that the customer is providing a reference for.

· It is recommended to copy-paste this information from the Customer Reference list in Attachment 4.

· Number 6 – Lastly, the proposing entity’s name and email address. These fields must be consistent and accurate for Proposers as a copy of the Customer Reference Form Submission Confirmation page will be emailed to the address provided.

Slide 38 - Section 4 | Main RFP Attachments – Attachment 4, Customer References | Customer Reference Form Submission Confirmation Email (9 of 11)

· This slide contains an example of an automated Customer Reference Form – Submission Confirmation email.

· This email will be sent to the Proposer’s email address that is entered on the Customer Reference Form, when a form is submitted on their behalf.

Slide 39 - Section 4 | Main RFP Attachments – Attachment 4, Customer References | Customer Reference Form Submission Confirmation file (10 of 11)

· This slide contains an example of a Customer Reference Form – Submission Confirmation file that is generated when a CRF is submitted.

· This file will be attached to the confirmation email sent to Proposers. A copy will also be sent to the customer, and the MSA solicitations email.

· Proposers must provide a copy of the CRF – Submission Confirmation file, for every reference to be validated.

· Submission confirmation files should be submitted in MS Word format. Individual files should be provided.

Slide 40 – Section 4 | Main RFP Attachments – Attachment 4, Customer References (11 of 11)

· This slide explains the last main step of the customer reference process.

· Step 3 is to review RFP Sections 3.6.2 through 3.6.4 to ensure the submitted references meet the minimum requirements and validation requirements.

· The left side of the slide shows the main RFP sections that have information to help Proposers to complete Attachment 4 – Customer References.

· Section 3.6.2 discusses the customer references requirements.

· Section 3.6.3 is the section with the step-by-step instructions for using the customer reference email template.

· And Section 3.6.4 is the section that explains the customer references validation for this RFP.

· A partial screenshot of RFP Section 3.6.4 is on the right side of the slide.

Slide 41 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (1 of 7)

· The fifth and final critical document that we will preview is Attachment 2 – Cost Workbook, which is the cost requirement for this RFP.

· As mentioned, Excel submission is required.

· Complete and submit Attachment 2 – Cost Workbook, as specified in RFP Section 4.

· Please be sure to review and follow the instructions within Attachment 2 – Cost Workbook.

Slide 42 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (2 of 7)

· This slide shows a preview of the Instructions Tab for Attachment 2, please note that this is a partial screenshot.

Slide 43 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (3 of 7)

· As mentioned, Proposers must propose services for at least one Healthcare Group for in-person services to be able to propose on telehealth services, as such, there are separate tabs for Proposer’s to enter rates, one for in-person services and one for telehealth services.

· This slide shows a preview of the Cost (In-Person) – All Regions Tab for Attachment 2, please note that this is a partial screenshot.

Slide 44 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (4 of 7)

· This slide shows a preview of the Cost (Telehealth) – All Regions Tab for Attachment 2, please note that this is a partial screenshot as well.

Slide 45 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (5 of 7)

· This slide shows a preview of the Proposer Summary Tab for Attachment 2, please note that this is a partial screenshot.

· This tab is designed to summarize the healthcare groups that have been correctly or incorrectly proposed on.

Slide 46 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (6 of 7)

· This slide is a preview of the Proposer Summary Legend Tab for Attachment 2, please note that this is a partial screenshot.

· This tab is designed to explain how the Proposer Summary can be interpreted.

Slide 47 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook (7 of 7)

· This slide shows a brief video clip of the various tabs within the Attachment 2 – Cost Workbook. Proposer’s must enter their entity name, and then use the Cost – All Regions Tabs within the workbook to enter their proposed rates.

· Hourly THPP Rates must be greater than or equal to the Minimum Hourly THPP Rate.

· If proposing on a THPP Classification, Hourly THPP Rates and Overhead Rates must be entered.

· For additional information regarding the cost workbook and how to fill it out correctly, refer to RFP Section 4.1 – Cost Requirements.

Slide 48 – Section 4 | Main RFP Attachments – Attachment 2, Cost Workbook Details

· This slide contains a few important details from RFP Section 4.1.1 regarding the Cost Workbook:

· For the initial three-year term and for each of the optional extension years,

· Proposers must enter their Hourly THPP Rate and Hourly Overhead Rate for each proposing THPP Classification within a Healthcare Group in the proposing region.

· Proposers are not required to propose on all regions or all Healthcare Groups,

· But Proposers must propose on at least one region and all listed THPP Classifications within a Healthcare Group within a region.

· Proposing in-person services is required,

· However, proposing telehealth services is optional.

· Proposers must propose services for at least one Healthcare Group for in-person services to be able to propose on telehealth services.

Slide 49 – Section 4 | Proposal Submission Highlights (1 of 2)

· Here are the Proposal submission highlights for this RFP. Please refer to RFP Section 5 – Proposal Format for additional information.

· Only electronic submissions will be accepted.

· Please note that this is not an application process, a proposal must be prepared and submitted.

· Please review the RFP in its entirety to ensure your proposal is compliant, as this presentation, again, is NOT comprehensive.

· Proposals must be submitted to the MSASolcitiations@dgs.ca.gov email address by the proposal submission due date indicated on Attachment 1 – Key Action Dates.

· All proposals must be received by Friday, November 1, 2024, at 2 PM PT.

· Please note that proposals must be received by this time. Even if you hit “send” at 2:00 PM, our inbox may not receive your submission until 2:01 PM Pacific Time. This would be an example of a proposal received too late.

· DGS recommends that Proposers do not wait until the last minute to submit their Proposal to ensure that it is received before the deadline.

· The subject line should include RFP 5249923.

· The size of the email must be less than 25 megabytes, as our system may not accept emails over 25 megabytes.

· If a Proposal is too large to fit into a single email, there are instructions within RFP Section 5.1 – Proposal Delivery that explain how to send larger-sized proposals.

Slide 50 – Section 4 | MSA Solicitations email preview

· This is a sample of the automatic email response that Proposers should receive when they submit their Proposal.

· If for some reason, a Proposer does not receive this message, please check your spam, and junk email folders.

· It is the Proposer’s responsibility to ensure they submit their proposal before the deadline and that all the required attachments are included.

· As a reminder, please do not send unnecessary documents such as promotional or informational brochures which may cause your email to exceed 25 megabytes.

· The State cannot open attachments until the proposal receipt due date and time has passed. As reminder, the Proposal receipt due date and time is Friday, November 1st at 2 PM PT.

Slide 51 – Section 4 | Proposal Submission Highlights (2 of 2)

· Here are some additional Proposal submission highlights for this RFP.

· Please be aware that all proposals will be regarded as public records under the California Public Records Act, refer to RFP Section 2.3.1 – Public Record for additional information.

· This RFP is also subject to the DGS-OLS Protest Process, refer to RFP Section 2.7.1 – Award Protests for additional information.

· DGS-PD intends to award multiple MSAs to responsive and responsible Proposers.

· Awarded MSAs will be posted on the Cal eProcure website, linked below: https://caleprocure.ca.gov/pages/index.aspx

· When leveraging this MSA, User Agencies will use the Request for Offer (RFO) process to seek services from the awarded MSAs.

Slide 52 – Section 5 | Question and Answer (Q&A) Information

· On to section 5, the Q&A Information.

· As mentioned earlier in the presentation, please submit all and any questions regarding the RFP via the Microsoft Question Submission Form.

· The link to the Question Submission Form is on the slide, and it is also located in RFP Section 2.2.3 Questions Regarding the RFP.

· The asking party must include their name and entity name to be able to submit questions as they are required fields on the form.

· The Question Submission Form allows users to ask up to 15 questions per each submission, and there are unlimited submissions allowed.

· Questions are due by Tuesday, October 22, 2024, at 5:00 PM PT.

Slide 53 – Section 5 | Question Submission Form – Field Examples

· This is a preview of the Question Submission Form.

· The image on the right side of the slide shows a visual example of the Question Submission Form fields.

· The main question is entered in the form, and for any question asked, all THREE associated questions must also be completed. The associated questions are highlighted just below the main question on this slide.

· If question fields are incomplete, DGS-PD does not guarantee that an answer will be provided.

Slide 54 – Section 6 | Closing Remarks

· Lastly, is Section 6, Closing Remarks.

· As mentioned, this conference was not comprehensive of all RFP details, requirements, and scope. Proposer’s must carefully read the entire RFP, including all corresponding attachments.

· All questions must be submitted via the Question Submission Form that was discussed in this presentation, Proposer's submitting questions via alternative methods will be directed to resubmit their questions via the Question Submission Form. Please submit questions by October 22nd.

· As mentioned, you can access the RFP posting at the following link below or by searching on Cal eProcure by Event ID 5249923 or by the services title, which is Temporary Healthcare Staffing Services. https://caleprocure.ca.gov/event/77601/5249923

· Again, please do not wait until the last day to submit a Proposal. Proposals must be received by Friday, November 1, 2024, by 2:00 PM PT. Proposals received after that date and/or time will not be accepted.

Slide 55 – End Slide

· This slide concludes the Temporary Healthcare Staffing Services RFP Proposer’s Conference.

· Thank you for attending!