5_Atch 2_PPQ - Iwakuni IDIQ Contract.pdf

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HOUSEHOLD GOODS PACKING CRATING SERVICES - Marine Corps Air Station (MCAS) Iwakuni
Solicitation number
FA520926Q0005
Issued by

About this file

This document is a Past Performance Questionnaire issued by the 374th Airlift Wing, Department of the Air Force, located at Yokota Air Base in Japan. The questionnaire is part of a competitive solicitation (No. FA520926Q0 005) for Household Goods Packing and Crating Services in Iwakuni, Japan. The document requests detailed performance evaluations from previous contractors who have worked with the prospective service provider, focusing on assessing the contractor's quality of work, timeliness, contract management, and compliance with applicable rules and safety standards.

The questionnaire requires recipients to complete a comprehensive evaluation using a six-tier rating scale ranging from Exceptional (E) to Unsatisfactory (U), with specific sections covering work quality, performance schedule, contract management, and regulatory compliance. The completed questionnaire must be submitted via email to Staff Sergeant Dimitri Pfeifer at dimitri.pfeifer@us.af.mil by February 10, 2026, at 4:00 PM Japan Standard Time. The evaluation will be used to help select a contractor for household goods moving services, with a focus on past performance as a key selection criterion.

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Other files

File Type Posted
FA520926Q0005 QUESTIONS AND RESPONSES.pdf PDF
4_Atch 1_Exhibits_HHG-Iwakuni.xlsx XLSX spreadsheet
1_Policies Procedures Ltr.pdf PDF
6_Atch 3_PP Ref List.docx DOCX document
2_Notice to Offerors.pdf PDF
3_Solicitation - FA520926Q0005.pdf PDF
7_Atch 4_PWS HHG Iwakuni.pdf PDF

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Text version

DEPARTMENT OF THE AIR FORCE

374TH AIRLIFT WING

13 January 2026

MEMORANDUM FOR CONTRACTING ACTIVITY

FROM: 374 CONS/PKSB Unit 5228, Bldg 620, Yokota Air Base Fussa-shi, Tokyo, Japan

SUBJECT: Past Performance Questionnaire

CONTROLLED UNCLASSIFIED INFORMATION (関係者のみ閲覧可)

The 374 CONS/PKSB of the United States Air Force, Yokota Air Base, Japan is in the process of competitively selecting a source for Household Goods Packing and Crating Services in Iwakuni. One of the considerations in evaluation the quotations is based on the quoter’s past performance on contracts or other work efforts, which reflect the quoter’s ability to perform on the proposed effort. We depend on information received from organizations such as yours, which have had first-hand experience with the quoter, for the evaluation of the quoter’s performance on those contracts or work efforts. Our areas of interest regarding the quoter are summarized in the enclosed questionnaire. Our schedule is extremely tight and we desire your written response no later than 10 Feb 2026, 04:00 P.M Japan Standard Time. Past Performance Questionnaires (PPQs) are requested to be directly sent by email to SSgt Dimitri Pfeifer at dimitri.pfeifer@us.af.mil.

在日米軍横田基地第 374契約中隊は、岩国米軍基地における引越サービスについて競争入札を実施しております。入札評価プロ セスの一環として、入札者の要求されるサービス実施能力を確認するため、過去の実績コストを審査いたします。この審査は、貴社を含 む関連入札者と取引実績のある企業様から提供される情報に依拠しております。ご評価いただく項目は添付の質問票に記載しており ます。お忙しい中お手数をおかけしますが、2026年 2月 10日午後 4時までに回答いただけますと幸いです。

この実績調査は、貴社より直接、ディミトリ・ファイファー (dimitri.pfeifer@us.af.mil)に電子メールにてお送りください。

Dimitri Pfeifer, SSgt, USAF Contracting Officer

Attachment:

Past Performance Questionnaire mailto:dimitri.pfeifer@us.af.mil mailto:dimitri.pfeifer@us.af.mil

CONTROLLED UNCLASSIFIED INFORMATION

Solicitati on No. FA520926Q0 005

PRESENT/PAST PERFORMANCE QUESTIONNNAIRE

履⾏実績調査票

HOUSEHOLD GOODS PACKING AND CRATING SERVICES IWAKUNI

岩国米軍基地における引越サービス

We are evaluating present/past performance of offers to our solicitation for Household Goods Packing and Crating Services in Iwakuni. An offeror provided a contract with your firm as a reference. It is requested you provide assessments and comments of the contractor’s performance regarding your project in this questionnaire. In accordance with FAR 15.306(e)(4), the name of individuals providing reference information about an offeror’ s past performance shall not be disclosed.

「岩国米軍基地における引越サービス」の入札に関し、当該入札者の実績評価を目的として、御社と当該入札者との間の契約書を 提出いただきました。お手数をおかけしますが、当該契約に関する当該入札者の実績状況についての評価及びご意見について、ご回答 をお願いいたします。なお、米国国防調達規則第 15.306条(e)(4)項に基づき、本質問票への回答者の氏名は開示されませんのでご 了承ください。

1. RESPONDENT INFORMATION 回答者情報

A. Company Name 貴社名:

B. Name お名前

C. Position and Title 職種ならびに役職名:

D. Telephone Number 電話番号:

E. E-mail Address 電子メール:

F. Address ご住所:

2. CONTRACT INFORMATION(To be filled by the offeror) 契約情報(応札者が記入)

A. Contractor (Company/Agency) 契約者:

B. Contractor Address/Phone 契約者の住所・電話番号:

C. Prime contractor or subcontract 主契約者/ 再委託契約者 (元請/下請):

D. Contract Number 契約番号:

E. Title of Project 契約件名:

F. Period of Performance (ex. from mmm/yy to mmm/yy) 契約期間: (例:XX年XX月からXX年XX月まで):

G. Place of Performance 作業先所在地:

H. Total Contract Amount 契約⾦額総額:

I. Service Scope (Please check if applicable) 提供した業務範囲 (該当するものにチェックマークを記入してください。):

Moving service for household goods 家財の引越業務

International moving service 海外向けの引越し作業

Long-distance requirements 国内長距離での引越業務

Appliance servicing and subservicing 家具の組み立てや家電機器の設置

Packing and crating services 梱包作業

Containerization コンテナ詰め、コンテナ輸送作業

3. PERFORMANCE INFORMATION 実績評価

Scales: The definitions for the adjectival rating categories are provided below:

評価基準:評価における記号、およびその内容は以下の通りです:

(E)xceptional (⾮常に優れている): Performance meets contractual requirements and provides many additional benefits to the customers. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems, for which corrective actions taken by the contractor were highly effective.

契約内容を満たした上でさらに多くの利益を顧客に与えた。対象となる業務はほとんど問題もなく、あった場合でも業者の有効な是 正措置で問題なく完了した。 (V)ery (G)ood (大変満⾜): Performance meets contractual requirements and provides some additional benefits to the customers. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

契約内容を満たした上でさらに、⾼い満⾜が得られた。 対象の業務に軽微な問題が⽣じても、業者は有効な是正処置を取って完了し た。 (S)atisfactory (満⾜): Performance meets contractual requirements. The contractual performance of the element or sub-element being assessed contains some minor problems for which corrective actions taken by the contractor were satisfactory.

契約要件は満たしている。履⾏中に軽微な問題が⽣じたが、業者の是正処置は満⾜であった。 (N)eutral (どちらでもない): Did not observe performance in this area.

履⾏内容に該当なし。

(M)arginal (不満): Performance does not meet some contractual requirements. The contractual performance of the element or sub-element reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

履⾏は⼀部不完全であった。対象の業務に、業者の是正手段の不備による重大な⽋陥がある。 業者の改善策は有効でないか⼗ 分に実⾏されていないと思われる。 (U)nsatisfactory (⼤変不満): Performance does not meet most contractual requirements and there is no prospect of improvement within the specified period. The contractual performance of the element or sub-elements being assessed reflects a serious problem for which corrective actions were not accomplished. The contractor did not take any corrective actions.

契約内容を満たしておらず、期間内に改善の⾒込みなし。契約した業務は完了せず、業者は是正処置を怠った。

Questions:

When responding to the questions below, please select the rating box for the scale (E) to (U) that most accurately describes the contractor’s performance or situation, and please provide explanatory narratives, which supports ratings, in the comments block.

下記の設問につきまして、5 段階評価の設問については、それぞれ(E)から(U)の評価基準の中でもっとも当てはまる評価を 選び、その評価に至った理由もご記入ください。

1. Quality of Work(作業の品質について) Please assess the contractor’s ability to provide quality of services and efficient quality control (Circle the applicable scale).

契約者の品質の良いサービスを提供する能力、および品質管理能力について評 価してください。(右の評価基準の中から選んで〇をつけてください。)

E VG S N M U

For your assessment and comment, if any of the following are applicable to your contract, please take them into consideration.

なお、貴社との契約で以下の中に該当するものありましたら、それらを考慮して評価・コメントをお願い致します。

a. Moving for household goods 家財の引越業務

b. International moving 海外向けの引越し作業

c. Appliance servicing and unservicing 家具の組み立てや家電機器の設置

d. Appropriate staffing levels with sufficient number of qualified personnel with work ethic and customer service skills in order to provide required services.

要求されたサービスを提供するための⼗分な作業人員、かつモラルのある作業員の確保

e. Furnishing proper vehicles and crew members as ordered 発注通りの車両と引越作業員の手配

f. Furnishing proper containers, crates, cardboards, and packing materials 適切な梱包用コンテナ・クレート・資材などの使用・提供

g. Proper storage of freight without giving damages to cargo 適切な貨物の積込みをし、貨物へのダメージを与えず輸送する Comment(コメント・理由など)

2. Timely Performance/Schedule(時間やスケジュールの順守について) Please assess the contractor’s ability to meet required time frames and schedules for providing the services. (Circle the applicable scale).

契約者の時間やスケジュールの順守状況について評価してください。(右の評価基 準の中から選んで〇をつけてください。)

E VG S N M U

For your assessment and comment, if any of the following are applicable you contract, please put them into consideration.

なお、貴社との契約で以下の中に該当するものありましたら、それらを考慮して評価・コメントをお願い致します。

a. Meeting specific response times and required time frames for providing the services.

指定作業開始・終了時間通りのサービスの提供

b. Timeliness in responding to emergency service requirements.

緊急のサービスが必要になった時の迅速な対応

c. Responsiveness/timeliness for submitting monthly reports/ documents/ submittals.

3. Contract Management and Responses to Issues 契約管理および問 題発⽣時の管理・対応について) Please assess contractor’s ability to manage the contract and to respond to discrepancies or problems, and ability to correct problems and prevent or mitigate potential problems in a timely manner. (Circle the applicable scale).

契約者の契約に定められた要求を遂⾏するための管理能力や問題があった場合に 解決する能力、また潜在的な問題を事前に予防したり軽減したりする能力があると 考えられますか。(右の評価基準の中から選んで〇をつけてください。)

E VG S N M U

For your assessment and comment, if any of the following are applicable you contract, please put them into consideration.

なお、貴社との契約で以下の中に該当するものありましたら、それらを考慮して評価・コメントをお願い致します。

a. Incompliances the tasks or submittals required by the contract.

契約で求められている業務や提出物等を順守しない⾏為

b. Any accidents/incidents during packing/crating services 引越作業の際の、事故および車両故障などの発⽣

c. Resolve issues, problems, customer complaints in a timely manner 契約や業務上の問題やクレームに対する速やかな対応 Comment(コメント・理由など)

4. Compliance with the Applicable Rules, Regs, Laws, including Safety Standards (法規や安全基準の順守について) Please assess contractor’s safety standards to meet the applicable Government policies, regulations, and contract requirements (Circle the applicable scale).

契約者の契約に定められた職務を遂⾏する上で問題があった場合に迅速に解決す る能力、また潜在的な問題を事前に予防したり軽減したりする能力があると考え られますか。(右の評価基準の中から選んで〇をつけてください。)

E VG S N M U

For your assessment and comment, if any of the following are applicable you contract, please put them into consideration.

なお、貴社との契約で以下の中に該当するものありましたら、それらを考慮して評価・コメントをお願い致します。

a. Incompliances to any laws, regulations, Government policies 法律、法規、米政府の基準等を順守しない⾏為

b. Accidents/incidents due to incompliance to safety standards

Comment(コメント・理由など)

月例報告書や書類の提出の期限順守

OVERALL RATING (総合評価)

BASED ON THE ABOVE, WHAT IS YOUR OVERALL

ASSESSMENT OF THE PAST PERFORMANCE FOR THIS

CONTRACTOR? AND WHY?

上記の評価に基づいて、当該会社に対する総合的評価をお答え下さい。(右の 評価基準の中から選んで〇をつけてください。)

E VG S N M U

Comment(コメント・理由など)

Upon completion of this questionnaire, please send it by email to the addresses shown below.

ご回答後、下記電子メールアドレスへご返送の程よろしくお願いいたします。

Dimitri Pfeifer ディミトリ・ファイファー dimitri.pfeifer@us.af.mil Contracting Officer for the subject solicitation

本入札案件の契約

374 CONS/PKS

Bldg. 620, Yokota Air Base Fussa-shi, Tokyo 197-0001

〒197-0001

東京都 福⽣市 在日米空軍

横⽥基地内 建物番号 620 号

374 契約中隊 特殊契約課

Tel (Direct): 042-552-2510 電話(直通): 042-552-2510

Comment(コメント・理由など)

引越作業の際の、事故および車両故障などの発⽣

c. Illegal parking 駐車違反 mailto:dimitri.pfeifer@us.af.mil

PRESENT/PAST PERFORMANCE QUESTIONNNAIRE
HOUSEHOLD GOODS PACKING AND CRATING SERVICES IWAKUNI
1. RESPONDENT INFORMATION 回答者情報
A. Company Name 貴社名:
B. Name お名前
C. Position and Title 職種ならびに役職名:
D. Telephone Number 電話番号:
E. E-mail Address 電子メール:
F. Address ご住所:
3. PERFORMANCE INFORMATION 実績評価
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