47QFHA24R0001_T03_10_ PRISM PWS 20231031 _Attachment 1.docx

PRISM PWS

PERFORMANCE WORK STATEMENT (PWS)

PERSONNEL AND READINESS INFRASTRUCTURE SUPPORT MANAGEMENT (PRISM)

31 OCTOBER 2023

1. GENERAL: This is a non-personal services contract to provide support of various office functions within OUSD(P&R). The Contractor shall provide support for OUSD(P&R) Component missions in the following areas: Office of the Executive Director; the Office of the Assistant Secretary of Defense for Readiness (OASD R); the Office of the Assistant Secretary of Defense for Manpower and Reserve Affairs (OASD M&RA); the Office of the Assistant Secretary of Defense for Health Affairs (OASD HA); the Office of the Director for Force Resiliency (OFR); and the Office of the Chief Talent Management Officer (CTMO) – to include all subordinate offices and directorates of these P&R Components. In addition, this contract will provide support to the DoD and other strategic mission partners as required. This encompasses services that will cultivate and implement solutions that maximize the Total Force, to include business process reengineering, professional recommendations, executive level interfaces, and software and database development, implementation, and management and professional project management, analysis, and administrative services.

2. DESCRIPTION OF SERVICES/INTRODUCTION: The objective of this contract is to provide the OUSD P&R and its Directorates with innovative and cost-effective services that incorporate industry best practices to meet the demands associated with a dynamic global threat and security environment. This contract shall provide enterprise solutions to enhance P&R capabilities that will enable soldiers and strategic partners to increase readiness and meet mission requirements through more efficient collaboration and integration.

3. BACKGROUND: The organization requesting the work is the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD(P&R)). Organizational mission: Develop policies and plans, conduct analyses, provide advice, make recommendations, and issue guidance on P&R-related plans and programs. Develop policies, plans, and programs to ensure the readiness of the Total Force as well as the efficient and effective support of peacetime operations and contingency planning and preparedness. Maintain policies, plans, and programs that enhance the quality of life for active duty service members, reservists, Guardsmen, and their families. Provide for a modernized compensation structure that supports the All-Volunteer Force, especially the strategic and operational roles of the reserve components; improves readiness by rewarding those who commit to a heightened level of mission readiness and service. Develop and implement policies, procedures, and standards for manpower requirements determination and training for the Total Force, to include assessing the future state of the multiple duty statuses associated with reserve component service. Review and evaluate plans and programs to ensure adherence to approved policies and standards. Participate in Planning, Programming, and Budgeting activities related to P&R functions. Promote coordination, cooperation, and mutual understanding within the Department, and between the Department and other Federal Agencies, State, and Local Governments and the civilian community. Serve on boards, committees, and other groups pertaining to assigned functional areas and represent the Secretary of Defense on manpower and personnel matters outside the Department.

4. OBJECTIVES: The objective of this contract is to provide the OUSD P&R and its Directorates, as well as the DoD and strategic mission partners, with innovative and cost-effective services incorporating industry best practices that meet the demands associated with a dynamic global threat and security environment. This contract shall provide enterprise-wide solutions focused on enhancing P&R’s abilities to support the readiness of soldiers, strategic partners, and mission requirements through efficient collaboration and integration.

5. SCOPE: The Contractor shall perform the following tasks in support of this contract.

Task 1 - Provide Contract Program Management

SUBTASK 1 – ACCOUNTING FOR CONTRACTOR MANPOWER REPORTING

SUBTASK 2 – COORDINATE A TO PROJECT KICK-OFF MEETING

SUBTASK 3 – PREPARE A MONTHLY STATUS REPORT (MSR)

SUBTASK 4 – CONVENE TECHNICAL STATUS MEETINGS (TSM)

SUBTASK 5 – PREPARE AND UPDATE A PROJECT MANAGEMENT PLAN (PMP)

SUBTASK 6 – PREPARE TRIP REPORTS

SUBTASK 7 – FINANCIAL FORECASTING AND TRACKING

SUBTASK 8 – PREPARE AND UPDATE TECHNICAL DIRECTION PLAN(S) (TDP)

SUBTASK 9 – TRANSITION-IN

SUBTASK 10 – TRANSITION-OUT

SUBTASK 11 – PROVIDE QUALITY MANAGEMENT

SUBTASK 12 – RISK ANALYSIS

SUBTASK 13 – OCONUS LOGISTIC SUPPORT

Task 2 - Provide Contract Program Management (Small Business Only)

SUBTASK 1 – ACCOUNTING FOR CONTRACTOR MANPOWER REPORTING

SUBTASK 2 – COORDINATE A TO PROJECT KICK-OFF MEETING

SUBTASK 3 – PREPARE A MONTHLY STATUS REPORT (MSR)

SUBTASK 4 – CONVENE TECHNICAL STATUS MEETINGS (TSM)

SUBTASK 5 – PREPARE AND UPDATE A PROJECT MANAGEMENT PLAN (PMP)

SUBTASK 6 – PREPARE TRIP REPORTS

SUBTASK 7 – FINANCIAL FORECASTING AND TRACKING

SUBTASK 8 – PREPARE AND UPDATE TECHNICAL DIRECTION PLAN(S) (TDP)

SUBTASK 9 – TRANSITION-IN

SUBTASK 10 – TRANSITION-OUT

SUBTASK 11 – PROVIDE QUALITY MANAGEMENT

SUBTASK 12 – RISK ANALYSIS

SUBTASK 13 – OCONUS LOGISTIC SUPPORT

Task 3 - Provide Program Business Operations

SUBTASK 1 – RESOURCE MANANGEMENT

SUBTASK 2 – AUDIT SUPPORT

SUBTASK 3 – CONTRACTING ADMINISTRATION SUPPORT

SUBTASK 4 – PROGRAM ANALYSIS AND OPERATIONAL SERVICES

SUBTASK 5 – PROGRAM MANAGEMENT CONSULTING

SUBTASK 6 – PROGRAM ADVISORY AND TRANSFORMATION SERVICES

SUBTASK 7 – RESEARCH, STUDIES AND ANALYSIS SUPPORT SERVICES

SUBTASK 8 – STRATEGIC TRANSFORMATION

SUBTASK 9 – TALENT MANAGEMENT CONSULTING

SUBTASK 10 – ORGANIZATION & OPERATING MODEL DESIGN CONSULTING

SUBTASK 11 – STRATEGIC COMMUNICATION

SUBTASK 12 – PROCESS IMPROVEMENT

Task 4 - Provide Program Business Operations (Small Business Only)

SUBTASK 1 – RESOURCE MANANGEMENT

SUBTASK 2 – AUDIT SUPPORT

SUBTASK 3 – CONTRACTING ADMINISTRATION SUPPORT

SUBTASK 4 – PROGRAM ANALYSIS AND OPERATIONAL SERVICES

SUBTASK 5 – PROGRAM MANAGEMENT CONSULTING

SUBTASK 6 – PROGRAM ADVISORY AND TRANSFORMATION SERVICES

SUBTASK 7 – RESEARCH, STUDIES AND ANALYSIS SUPPORT SERVICES

SUBTASK 8 – STRATEGIC TRANSFORMATION

SUBTASK 9 – TALENT MANAGEMENT CONSULTING

SUBTASK 10 – ORGANIZATION & OPERATING MODEL DESIGN CONSULTING

SUBTASK 11 – STRATEGIC COMMUNICATION

SUBTASK 12 – PROCESS IMPROVEMENT

Task 5 - Provide Operations and Security

SUBTASK 1 – NETWORK INFORMATION SECURITY AND RISK MANAGEMENT

SUBTASK 2 – PROVIDE INTELLIGENCE PROCESSING FACILITIES SERVICES

Task 6 - Provide Operations and Security (Small Business Only)

SUBTASK 1 – NETWORK INFORMATION SECURITY AND RISK MANAGEMENT

SUBTASK 2 – PROVIDE INTELLIGENCE PROCESSING FACILITIES SERVICES

Task 7 - Develop and Deliver Training

Task 8 - Develop and Deliver Training (Small Business Only)

Task 9 - Provide Engineering and Information Security

SUBTASK 1 – ENGINEERING AND SYSTEMS TESTING

SUBTASK 2 – PROVIDE AND MANAGE AN APPLICATION DEVELOPMENT, TESTING, AND EXECUTION HOSTING ENVIRONMENT

SUBTASK 3 – PROTOTYPING

SUBTASK 4 – PROVIDE MODELING AND SIMULATION (M&S)

SUBTASK 5 – TECHNOLOGY MODERNIZATION

Task 10 - Provide Engineering and Information Security (Small Business Only)

SUBTASK 1 – ENGINEERING AND SYSTEMS TESTING

SUBTASK 2 – PROVIDE AND MANAGE AN APPLICATION DEVELOPMENT, TESTING, AND EXECUTION HOSTING ENVIRONMENT

SUBTASK 3 – PROTOTYPING

SUBTASK 4 – PROVIDE MODELING AND SIMULATION (M&S)

SUBTASK 5 – TECHNOLOGY MODERNIZATION

Task 11 - Provide Health Services

SUBTASK 1 – HUMAN PERFORMANCE OPTIMIZATION

SUBTASK 2 – HEALTH SYSTEM OPTIMIZATION

SUBTASK 3 – HEALTH PROMOTION AND SOCIAL MARKETING

Task 12 - Provide Health Services (Small Business Only)

SUBTASK 1 – HUMAN PERFORMANCE OPTIMIZATION

SUBTASK 2 – HEALTH SYSTEM OPTIMIZATION

SUBTASK 3 – HEALTH PROMOTION AND SOCIAL MARKETING

Task 13 - Provide Logistics, Procurement, and Life Cycle Services

SUBTASK 1 – PROVIDE LOGISTICS SERVICES

SUBTASK 2 – PROVIDE INTEGRATED LIFE CYCLE SUSTAINMENT

SUBTASK 3 – PROVIDE ASSET MANAGEMENT

SUBTASK 4 – PROVIDE MATERIAL PROCUREMENT SERVICES

Task 14 - Provide Logistics, Procurement, and Life Cycle Services (Small Business Only)

SUBTASK 1 – PROVIDE LOGISTICS SERVICES

SUBTASK 2 – PROVIDE INTEGRATED LIFE CYCLE SUSTAINMENT

SUBTASK 3 – PROVIDE ASSET MANAGEMENT

SUBTASK 4 – PROVIDE MATERIAL PROCUREMENT SERVICES

6. PERIOD OF PERFORMANCE:

The period of performance for this contract is a 12-month base period followed by four, 12-month option periods.

Base Period:

First Option Period:

July 1, 2024 to June 30, 2025 July 1, 2025 to June 30, 2026

7. GENERAL INFORMATION

7.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-4, Inspection of Services – Fixed-Price).

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their quality control documentation. The QCP shall be provided to the administrative Contracting Officer (KO) and contract specialist via e-mail within 10 business days of the PSD. The Government will accept or return the TO QCP for revision within 10 business days. Any change to the QCP after initial acceptance requires the review and acceptance of the KO.

7.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the contract.

7.3. Federal Government Holidays:

7.4. Hours of Operation: N/A

7.5. Place of Performance: Primary place(s) of performance will be Government facilities (estimated 75%); and Contractor facilities (estimated 25%). Contractor shall complete tasks at Government and Contractor facilities in the National Capitol Region, and other locations directed by the DRRS Implementation Office on a case-by-case basis.

7.6. Type of Contract: The Government will award a Firm Fixed Price/Cost Plus Fixed Fee/Cost Reimbursable contract.

7.7. Security Requirements: The work performed by the Contractor shall include access to Unclassified and up to TOP SECRET/SCI data, information, and spaces in accordance with the DD 254 attached to the order. The Contractor shall follow mandated procedures to ensure information access is limited to individual classification level (e.g., no individual may gain access to information at a higher level than their clearance and granted access allows). The Contractor will require access to SIPRNET and JWICS. The Contractor shall be North Atlantic Treaty Organization (NATO) briefed and complete derivative classification training prior to being granted access to SIPRNET; training is provided by the facility security officer. The Contractor shall be briefed on Special Intelligence (SI) handling requirements, as well as individual briefings applicable to any compartmented information required, and complete derivative classification training prior to being granted access to JWICS. As required by National Industrial Security Program Operating Manual (NISPOM) Chapter 1, Section 3, Contractors are required to report certain events that have an impact on: 1) the status of the facility clearance (FCL); 2) the status of an employee's personnel clearance (PCL); 3) the proper safeguarding of classified information; 4) or an indication that classified information has been lost or compromised. Contractors shall ensure information pertaining to assigned Contractor personnel are reported to the Contracting Officer Representative (COR)/Subject Matter Expert (SME), and the Contracting Specialist in addition to notifying appropriate agencies such as Cognizant Security Agency (CSA), Cognizant Security Office (CSO), or Department of Defense Central Adjudication Facility (DODCAF) when that information relates to the denial, suspension, or revocation of a security clearance of any assigned personnel; any adverse information on an assigned employee's continued suitability for continued access to classified access; any instance of loss or compromise, or suspected loss or compromise, of classified information; actual, probable or possible espionage, sabotage, or subversive information; or any other circumstances of a security nature that would affect the Contractor's operations.

Anti-Terrorism/Force Protection (AT/FP) briefings are required for all personnel (Military, DOD Civilian, and Contractor) per OPNAVINST F3300.53C. Contractor employees must receive the AT/FP briefing annually. The briefing is available at https://atlevel1.dtic.mil/at/.

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7.8. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

7.9. Key Control: N/A

7.10. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Government will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

7.11. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

7.12. Key Personnel: N/A

7.13. Identification of Contractor Employees: N/A

7.14. Supervision of Contractor Employees: N/A

7.15. Contractor Travel: The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR)/Federal Travel Regulation (FTR)/or State Department Travel Regulation and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR, prior to making travel arrangements.

7.15.1. This is only an estimate. All Contractor travel under this order shall be approved in writing by the COR prior to committing funds to the trip. To obtain the required approval, the Contractor shall submit a trip request that identifies the number of travelers, their estimated travel costs and the schedule of the trip. COR approval of travel costs is contingent on funds availability in the ODC CLIN of the order.

7.15.2. Costs for travel, subsistence, and lodging shall be reimbursed to the Contractor only to the extent that it is necessary and authorized for performance of the work under this SOW. The Contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 “Travel Costs.” Costs associated with travel shall be billed as direct cost.

7.15.3. Requests for approval of costs in excess of maximum per diem rates in accordance with the procedures contained in FAR 31.205-46(a)(3) must be submitted to the Contracting Officer for final approval prior to commencement of travel.

7.15.4. The Joint Travel Regulations (JTR), while not wholly applicable to Contractors, shall provide the basis for the determination as to reasonable and allowable. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare and accommodations available during normal business hours.

7.15.5. No mileage costs will be incurred when travel is within a 50-mile radius of the primary work location.

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7.16. Other Direct Costs: This category includes travel (outlined in 1.6.14), reproduction, and shipping expenses associated with training activities and visits to Contractor facilities. Contractor acquired property under this contract is limited to the materials/licenses required by the Contractor to perform this order. Purchases of $2,500.00 or above shall be approved in writing by the COR prior to committing funds to the order. The COR’s approval of any order is contingent on funds availability in the ODC CLIN of the order.

7.17. Organizational Conflict of Interest (OCI): The contracting officer has not identified any OCIs inherent to this requirement. It is the offeror’s responsibility to notify the contracting officer, prior to submission of proposals, if a potential OCI is identified.

7.18. Anti-Terrorism (AT) Level I Training. All Contractor employees requiring access to DoD installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days of the performance start date (PSD) or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees. AT level I awareness training is available at the following website: http://jko.jten.mil.

7.19. Access and General Protection/Security Policy and Procedures. Contractor and employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD and OUSD P&R and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

7.20. Contractors Requiring a Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

7.21. Background Investigation Requirements: The Contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The Contractor is cautioned that the entire process from submittal to return may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The Contractor shall make all reasonable efforts to ensure that Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

7.22. CAC Return: The Contractor shall return all identification media (i.e., badges and vehicle passes) to the Government within 14 days of an employee’s departure or upon immediate request of the Government if identification is required for particular one-time or case-by-case access. The Contractor shall return issued CACs to the applicable security office upon departure or dismissal of each Contractor employee, and shall obtain a receipt for each card and provide it to the COR or CO.

7.23. CAC Management: The Contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all Contractor employees have them when needed to perform work under this contract. The Contractor shall provide at least 10 calendar days advance notice, unless there are extenuating circumstances approved by the COR or CO. The Contractor will be provided an Entry Authorization List (EAL) package for completion and return to the COR as soon as possible after award. This requirement must be returned at least two weeks prior to required access date. Contractor shall contact the COR for EAL updates. The Contractor shall retrieve and turn in to the COR all identification media (including vehicle passes) from its employees who depart employment for any reason. CAC cards will be issued by the Government and all cost for processing will be absorbed by the same.

7.24. Contractors Not Requiring a CAC but Require Access to a DoD Facility or Installation. N/A

7.25. AT Awareness Training for Contractor Personnel Traveling Overseas. N/A

7.26. Access to Government Information Systems. All Contractor employees with access to a Government info system shall successfully complete the DoD Information Assurance (IA) Awareness prior to gaining access to the IS and annually thereafter. DoD IA training is available at https://public.cyber.mil/training/cyber-awareness-challenge/

7.27. Operations Security (OPSEC) Standing Operating Procedure (SOP)/Plan. OPSEC is a five-step analytical process (identify critical information; analyze the threat; analyze vulnerabilities; assess risk; develop countermeasures) that is used as a means to identify, control, and protect unclassified and unclassified sensitive information associated with U.S. national security related programs and activities. All personnel working under this task will at some time handle, produce or process Critical Information or Critical Program Information (CPI), and therefore all Contractor personnel must practice OPSEC. All work is to be performed in accordance with DoD and OPSEC requirements and in accordance with the OPSEC attachment to the DD254.

7.28. OPSEC Training. All Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees shall complete annual OPSEC awareness training.

7.29. Information Assurance (IA)/Information Technology (IT) Certification. N/A

7.30. Threat Awareness Reporting Program (TARP). N/A

8. DEFINITIONS AND ACRONYMS:

8.1. Definitions:

8.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

8.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

8.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

8.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

8.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

8.1.6. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

8.1.7. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

8.1.8. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

8.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

8.1.10. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

8.1.11. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

8.2. ACRONYMS:

9. GOVERNMENT FURNISHED ITEMS AND SERVICES:

9.1. Services: N/A

9.2. Facilities: The Government will provide the Contractor with access to facilities on an as-needed basis, inclusive of items incidental to the place of performance as necessary to complete this tasking under this contract. The Government will arrange for the Contractor to have access to all necessary military installations including training sites, installation sites, and test facilities necessary to complete all aspects of the tasks.

The Contractor shall comply with all applicable facility access along with local security policies and procedures, which may be obtained from the COR or other Government contact. The Contractor and all associated sub-Contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Security Forces. The Contractor shall ensure compliance with all personal identity verification requirements as directed by the Department of Defense (DoD), the agency headquarters, and local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in Contractor security matters or processes. The installation Commander has the right to deny access and access credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation. Additional information, to include frequently asked questions (FAQs), can be found at: https://www.pfpa.mil/Topics/Visiting-the-Pentagon/ and https://www.pfpa.mil/Topics/CAC-Issuance/

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9.3. Utilities: N/A

9.4. Equipment:

9.4.1. Common Access Cards (CAC): CAC cards are issued only to Contractor employees whose duties involve one or more of the following:

· Physical access to one or more DoD facility

· Access to DoD networks or other information technology systems, requiring DoD credentials.

· CAC Return: The Contractor shall return all identification media (i.e., badges and vehicle passes) to the Government within 14 days of an employee’s departure or upon immediate request of the Government. The Contractor shall return issued CACs to the Government Representative in the DRRS program Office, upon departure or dismissal of each Contractor employee.

· CAC Management: The Contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all Contractor employees have them when needed to perform work under this contract. The Contractor shall provide at least 10 calendar days advance notice, unless there are extenuating circumstances approved by the Government Representative in the DRRS program Office.

· Background Investigation Requirements: All Contractor and sub-Contractor personnel must consent to state and/or federal background checks. All Contractors shall also complete a background check before base access is allowed. Contractor and sub-Contractor personnel who do not consent to a background check will be denied access to the installation. Information required to conduct a background check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire as referenced in section/policy #. For those personnel that will be working in a restricted access area, additional checks may apply IAW site policies. The Contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The Contractor is cautioned that the entire process from submittal to return may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The Contractor shall make all reasonable efforts to ensure that Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

· Any potential additional GFP that may be provided to the Contractor shall be handled IAW Federal Acquisition Regulation (FAR) 52.245-1.

9.5. Materials: N/A

9.6. Government Furnished Information: The Government will provide the Contractor with access to information on an as-needed basis to complete the tasking under this contract. Any GFI such as federal policies, directives, instructions, or documents provided during performance of this contract shall be provided with a Distribution Statement setting forth the disclosure limitations with which the Contractor must comply. In the event that GFI is provided without a Distribution Statement, any disclosure shall be IAW DFARS 252.204-7000, Disclosure of Information, and the IAC MAC Basic Contract. The Contractor shall treat technical data in its possession as Government sensitive information that is not to be released outside of the originating organization.

9.7. Intellectual Property and Data Rights: All intellectual property derived and resulting from this project shall be Government property, unless otherwise specified by the Government. All data collected and analyses produced from such are Government property.

10. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: N/A

11. SPECIFIC TASKS:

11.1. TASK 1 - Provide Contract Program Management:

The Contractor shall provide contract program management services under this contract. This includes the management and oversight of all activities performed by Contractor personnel, including sub-Contractors, to satisfy the requirements identified in this Performance Work Statement (PWS).

The Contractor shall institute and maintain industry best-practice standards, processes, and methodologies. Should the Contractor encounter any technical, security, financial, personnel, or general managerial problems throughout the contract’s period of performance, the Contractor shall immediately contact the COR and the OUSD P&R’s Directorate’s Technical Point of Contact (TPOC) and provide a written Problem Notification Report (PNR) to the COR.

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11.1.1. SUBTASK 1: Accounting for Contractor Manpower Reporting

11.1.1.1. The Contractor shall report ALL Contractor labor hours (including sub-Contractor labor hours) required for performance of services provided under this contract for the OUSD P&R and its Directorates via a secure data collection site: The System for Award Management (SAM).

11.1.1.2. The Contractor shall completely fill in all required data fields using the following web address: https://sam.gov/content/home. Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

11.1.1.3. The Contractors may use Extensible Markup Language (XML) data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the web.

11.1.1.4. Deliverable:

· Monthly Status Report

11.1.1.5. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

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11.1.

11.1.1.

11.1.1.6. Frequency:

· Monthly Status Report - Monthly

11.1.2. SUBTASK 2: Coordinate a TO Project Kick-Off Meeting

11.1.2.1. The Contractor shall schedule, coordinate, and host a TO Project Kick-Off Meeting at the location approved by the Government. The meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the TO. The meeting shall provide the opportunity to discuss technical, management, and security issues, and travel authorization and reporting procedures. At a minimum, the attendees shall include the Contracting Officer (CO), Contractor Key Personnel, the OUSD P&R Technical Point of Contact (TPOC), representatives from OUSD P&R, other key Government personnel, and the Contracting Officer’s Representative (COR).

11.1.2.2. At least three days prior to the TO Project Kick-Off Meeting, the Contractor shall provide a TO Project Kick-Off Meeting Agenda for review and approval by the COR and the OUSD P&R and its Directorates TPOC. The agenda shall include, at a minimum, the following topics:

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11.1.

11.1.1.

11.1.2.

11.1.2.3. Introduction of team members and personnel to include roles, responsibilities, and lines of communication, including Points of Contact (POCs), between the Contractor and the Government.

· Transition-in discussion.

· Security discussion and requirements (i.e., clearance transfers, building access, badges, Common Access Cards (CACs)).

· Project Management Plan (PMP) discussion including schedule, tasks, etc.

· Staffing Plan and status.

· Financial forecasting/tracking and invoicing requirements.

· Baseline Quality Management Plan (QMP).

· Draft Technical Direction Letter (TDL) / Technical Direction Plan (TDP) process and procedures.

· Recommended TO Portal Strategy.

· Draft format of Financial Forecast.

· Process of the following OCONUS Special Requirements: Theater Business Clearance (TBC), Letters of Authorization (LOA), Government-Furnished Life Support Validation (GFLSV), Synchronized Pre-deployment and Operational Tracker (SPOT), Technical Expert Status Accreditation (TESA), and Status of Forces Agreement (SOFA).

· Updated Mission-Essential Contractor Services Plan.

11.1.2.4. The Government will provide the Contractor with the number of Government participants for the TO Project Kick-Off Meeting, and the Contractor shall provide sufficient copies of the presentation for all present.

11.1.2.5. The Contractor shall draft and provide a TO Project Kick-Off Meeting Minutes Report documenting the TO Project Kick-Off Meeting discussion and capturing any action items. The Contractor shall prepare a Final Mission-Essential Contractor Services Plan no later than 10 workdays after the TO Project Kick-Off Meeting.

11.1.2.6. Deliverable:

· TO Project Kick-Off Meeting

· TO Project Kick-Off Meeting Agenda

· Staffing Plan

· Financial forecasting/tracking and invoicing requirements

· Mission-Essential Contractor Services Plan

· Final Mission-Essential Contractor Services Plan

· TO Project Kick-Off Meeting Minutes Report

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11.1.

11.1.1.

11.1.2.

11.1.2.1.

11.1.2.2.

11.1.2.3.

11.1.2.4.

11.1.2.5.

11.1.2.6.

11.1.2.7.

11.1.2.8.

11.1.2.9.

11.1.2.10.

11.1.2.11.

11.1.2.12.

11.1.2.13.

11.1.2.14.

11.1.2.15.

11.1.2.16. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.2.17. Frequency:

· As Required

11.1.3. SUBTASK 3: Prepare a Monthly Status Report (MSR)

11.1.3.1. The Contractor shall develop and provide an MSR. The Government anticipates that the MSR will be unclassified. The MSR shall include the following:

11.1.3.2. Activities during reporting period, by task (include ongoing activities, new activities, and activities completed, and progress to date on all above-mentioned activities). Each section shall start with a brief description of the task.

· Problems and corrective actions taken. Also include issues or concerns and proposed resolutions to address them.

· Personnel gains, losses, and status (security clearance, etc.).

· Government actions required.

· Schedule (show major tasks, milestones, and deliverables; planned and actual start and completion dates for each).

· Summary of trips taken, conferences attended, etc. (attach Trip Reports to the MSR for reporting period).

· Cost incurred by CLIN by TDL

· Accumulated invoiced cost for each CLIN by TDL up to the previous month.

· Projected cost of each CLIN by TDL for the current month.

11.1.3.3. Deliverable:

· Monthly Status Report

· Cost incurred by CLIN by TDL

· Revision to Existing Government Document 1.

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11.1.

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11.1.2.

11.1.3.

11.1.3.1.

11.1.3.2.

11.1.3.3.

11.1.3.4.

11.1.3.5.

11.1.3.6.

11.1.3.7.

11.1.3.8.

11.1.3.9.

11.1.3.10.

11.1.3.4. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.3.5. Frequency:

· Monthly Status Report - Monthly

· Cost incurred by CLIN by TDL – Monthly

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11.1.4. SUBTASK 4: Convene Technical Status Meetings (TSM)

11.1.4.1. The Contractor’s TO Program Manager (TOPM) shall convene a monthly Technical Status Meeting (TSM) with the OUSD P&R and its Directorate’s TPOC, COR, and other Government stakeholders. This monthly TSM may be held at the Government site or Contractor site. The purpose of this meeting is to ensure all stakeholders are informed of the monthly activities and MSR, provide opportunities to identify other activities and establish priorities, and coordinate resolution of identified problems or opportunities. The Contractor’s TOPM shall provide minutes of these meetings, including attendance, issues discussed, decisions made, and action items assigned, to both the COR and the OUSD P&R and its Directorate’s TPOC.

11.1.4.2. Deliverable:

· Technical Status Meeting

· Technical Status Meeting Minutes 1.

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11.1.4.

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11.1.4.3. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.4.4. Frequency

· Technical Status Meeting - Monthly

· Technical Status Meeting Minutes – As required

11.1.5. SUBTASK 5: Prepare and Update a Project Management Plan (PMP)

11.1.5.1. The Contractor shall document all support requirements in a PMP and shall provide it to the Government. The PMP shall:

· Describe the proposed management approach.

· Contain detailed Standard Operating Procedures (SOPs) for all tasks.

· Include milestones, tasks, and subtasks required in this TO.

· Provide for an overall Work Breakdown Structure (WBS) with a minimum of three levels and associated responsibilities and partnerships between Government organizations.

· Describe in detail the Contractor’s approach to risk management under this TO.

· Describe in detail the Contractor’s approach to communications, including processes, procedures, communication approach, and other rules of engagement between the Contractor and the Government.

· Include the Contractor’s QMP.

· The PMP is an evolutionary document that shall be updated annually at a minimum and as project changes occur. The Contractor shall work from the latest Government-approved version of the PMP.

11.1.5.2. Deliverable:

· Project Management Plan

11.1.5.3. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.5.4. Frequency

· Project Management Plan – Initial with 30 days of task start, as required for updates

11.1.6. SUBTASK 6: Prepare Trip Reports

11.1.6.1. The Government will identify the need for a Trip Report when a Travel Authorization Request (TAR) is submitted. The Contractor shall keep a summary of all long-distance travel including, but not limited to, the name of the employee, location of travel, duration of trip, and Point of Contact (POC) at travel location. Trip Reports shall also contain Government approval authority, total cost of the trip, a detailed description of the purpose of the trip, and any knowledge gained.

11.1.6.2. Deliverable:

· Travel Authorization Request

· Trip Reports

11.1.6.3. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.6.4. Frequency

· Travel Authorization Request – As Required

· Trip Reports – As Required

11.1.7. SUBTASK 7: Financial Forecasting and Tracking

11.1.7.1. The Government anticipates that funding will be received from multiple sources and financial data will need to be tracked at the Military Interdepartmental Purchase Request (MIPR), funding source, or TDL/project level.

11.1.7.2. The Contractor shall work with the COR and the OUSD P&R and its Directorate’s TPOC to determine, for each task or project, the level of financial tracking required. For each task or project, the Contractor shall create a Financial Forecast for each TO period of performance that details the anticipated monthly costs by CLIN.

11.1.7.3. The Contractor shall set the baseline at the start of each TO period of performance and update the forecasts monthly, at a minimum, as costs are incurred, or as requirements change.

11.1.7.4. The Contractor shall present a draft proposed format for the Financial Forecast at the TO Project Kick-Off meeting for COR and the OUSD P&R and its Directorate’s TPOC approval and shall utilize the Government-approved format.

11.1.7.5. Deliverable:

· Financial Forecast Report

11.1.7.6. Standard: The Government will have 5 business days to review the deliverable and provide comments back to the Contractor. The Contractor shall submit the final deliverable within 5 business days of receiving the Government’s comments. A negative response from the Government within the time specified above constitutes acceptance.

11.1.7.7. Frequency

· Financial Forecast Report - Monthly

11.1.8. SUBTASK 8: Prepare and Update Technical Direction Plan(s) (TDP)

11.1.8.1. The Government anticipates that this will be a task order-based contract with multiple projects operating concurrently among the OUSD P&R and its Directorates. Work within the scope and tasks of the Personnel and Readiness Infrastructure Support Management (PRISM) TO will be directed by the OUSD P&R and its Directorates a Technical Direction Letter (TDL), initiated by the Government and completed by the Contractor in the form of a Draft Technical Direction Plan (TDP). TDLs will include a statement on in-scope determination that TDPs must adhere to. The COR will examine the TDP to ensure work remains within scope of the TDL. If the COR or the Contractor suspects the TDP is outside the scope of the TDL, the COR will notify the CO. The Contractor will correct the TDP so work remains in scope. The Contractor shall provide all expertise and services as stated in the contract to deliver the integrated professional services. TDLs will be initiated at varying times within a PoP, consisting of various appropriation types (e.g., one-year, two-year, or no-year), depending on the bona fide need. These efforts may be severable or non-severable. In response to the Government’s TDL, the Contractor shall provide, at a minimum, the following information as part of a TDP:

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11.1.

11.1.1.

11.1.2.

11.1.3.

11.1.4.

11.1.5.

11.1.6.

11.1.7.

11.1.8.

11.1.8.2. Summary of the Government’s requirements that includes, at a minimum, the project specifications, structure, activities, conditions, risks, mitigations, and schedule from project inception through project closeout. All project milestones shall be detailed with clear, unambiguous target dates.

· Project staffing and resource profile.

· Travel and ODCs considerations.

· Security considerations.

· Detailed project cost estimate broken out by CLIN.

· Other information required by the TDL.

11.1.8.3. Once the Draft TDP has been approved by…