47QFHA24R0001_T10_08_Attachment 8_DEAMS PRS.docx

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PRISM MATOC
Solicitation number
47QFHA23K0020
Issued by

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This document is a Quality Assurance Surveillance Plan (QASP) for a task order under the PRISM Multiple Award Task Order Contract (MATOC) solicited by GSA Federal Acquisition Service. The QASP outlines key performance standards and acceptable quality levels for various tasks including contract management, Air Force Accounting Operations Center support, deployment and training support, DEAMS compliance development and sustainment, and DEAMS integration support. Adherence will be monitored on an ongoing basis through methods such as inspections of deliverables and reports, with deficiencies allowed per standard. The contractor must meet defined timelines for submission of documentation and reports to the government.

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47QFHA24R0001_T10_08_Attachment 10_Price Workbook_DEAMS.xlsx XLSX spreadsheet
47QFHA24R0001_T10_08_Exhibit 3_DEAMS Price Template.xlsx XLSX spreadsheet
47QFHA24R0001_T00_00_DRRS Sustainment__Price Template_Attachment 13.xlsx XLSX spreadsheet
47QFHA24R0001_T10_08_Exhibit 1_RFQ Question Format_DEAMS_CUI.docx DOCX document
47QFHA24R0001_T00_00_SF 1408 Preaward Survey_Exhibit 7.pdf PDF
47QFHA24R0001_RFQ Question Format_EXHIBIT 9_PRISM.docx DOCX document
47QFHA24R0001_T03_10_DRRS_SUSTAINMENT PWS Attachment 2.docx DOCX document
47QFHA24R0001_T10_08_Exhibit 2_DEAMS Staff Matrix.xlsx XLSX spreadsheet
47QFHA24R0001_T00_00_OXD_Price Template_Attachment 14.xlsx XLSX spreadsheet
47QFHA24R001_T03_10_ PPQ Template._Attachment 11.docx DOCX document
47QFHA24R0001_T10_08_Attachment 9_DEAMS DD Form 1423-1 CDRLs.pdf PDF
47QFHA24R0001_T03_10_ PRISM MATOC Cost-Pricing Template_Attachment 12.xlsx XLSX spreadsheet
47QFHA24R0001_T10_08_Attachment 7_DEAMS PWS.docx DOCX document
47QFHA24R0001_T03_10_PRISM Draft Solicitation 15 Dec. 2023.docx DOCX document
47QFHA24R0001_T10_08_Exhibit 3_DEAMS PPQ Template (1).docx DOCX document
47QFHA24R0001_T03_10_PRISM SEED_OXD PWS_Attachment 6.docx DOCX document
47QFHA24R0001_T03_10_ PRISM PWS 20231031 _Attachment 1.docx DOCX document
47QFHA24R0001_RFP Question Format_EXHIBIT 1_PRISM.docx DOCX document
47QFHA24R0001_T00_00_PRISM Draft Solicitation 17 Nov. 2023.docx DOCX document
47QFHA24R0001_T00_00_DRRS Sustainment__Price Template_Attachment 8.xlsx XLSX spreadsheet
47QFHA24R0001_T03_10_ PRISM PWS 20231031 _Attachment 1.docx DOCX document
47QFHA24R0001_T03_10_PRISM SEED_OXD PWS_Attachment 9.docx DOCX document
47QFHA24R001_T03_10_ PPQ Template._Attachment 5.docx DOCX document
47QFHA24R0001_T03_10_ Subcontracting Plan_Attachment 12.docx DOCX document
47QFHA24R0001_T03_10_DRRS_SUSTAINMENT PWS Attachment 7.docx DOCX document
47QFHA24R0001_T00_00_OXD_Price Template_Attachment 10.xlsx XLSX spreadsheet
47QFHA24R0001_T03_10_ PRISM MATOC Cost-Pricing Template_Attachment 6.xlsx XLSX spreadsheet
47QFHA24R0001_T00_00_SF 1408 Preaward Survey_Attachment 4.pdf PDF
47QFHA24R0001_T00_00_PRISM Draft Solicitation 17 Nov. 2023.docx DOCX document
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Describe what is being surveilled in the table below. Also describe the associated surveillance method. Be specific. Delete this sample language from the table prior to finalizing this QASP.

TASK ORDER #
TASK
PERFORMANCE

STANDARD

ACCEPTABLE

QUALITY

LEVEL (AQL)

METHOD
FREQUENCY
APPLICABLE CPAR FACTOR(S)

Technical (Quality of product or Service) /Cost control (n/a FFP)/Schedule/Management

5.1 Contract Management
Submission of Monthly Invoice
The contractor shall submit all invoices no later than (NLT) the 15th calendar day of the month following the reporting period
The Invoice is submitted no more than one day late
Electronically through the GSA portal ASSIST
Monthly
Quality, Management, Schedule
5.1 Contract Management
Submission of Monthly Status Report (PWS, Section’s 5.2 – 5.10)
The contractor shall submit a Monthly Status Report that satisfies requirements of PWS Section 5.2 – 5.10 no later than the 5th business day of the month following the reporting period
The Monthly Status Report is submitted no more than one day late
100% Inspection – The contract COR will note the date on which each Monthly Status Report is submitted and determine if it has been submitted in accordance with the established standard and AQL
Monthly
Quality, Management
5.1 Contract Management
Contract Kickoff
Kickoff and requirements review completed within 5 business days of contract award unless otherwise agreed.
Conducted within 5 business days of contract award.
In-Person unless otherwise specified by Government
One time
Management
5.1 Contract Management
Contract PM available per PWS requirements
Contract PM available per PWS requirements.

-Release of claims for contract receive within 90 calendar days of contract expiration.

No more than one absence without properly communicated delegation per quarter.
As directed by Government Lead
As required
Schedule
5.1 Contract Management
Contract Service Support
Contract services provided timely and with services provided IAW contract level PWS

As required

5.2 Air Force Accounting Operations Center (AFAOC) Support
Meeting minutes, Project/Task specific documentation, Training/Presentation Material and Supporting documentation
90% of documentation and services shall be completed (including required updates) and submitted NLT the established date for completion/receipt and IAW the requirements established within the required documents (PWS\work definition\task directive\task assignment forms, etc.) and shall be compliant with all applicable governing regulations, policies, directives, and guidance.
No more than five (5) violations per month.
As directed by Government Lead
As required

5.2.1 AFAOC CSD SME

Meeting minutes, Project/Task specific documentation, Training/Presentation Material and Supporting documentation
90% of trouble tickets assigned to the CSD Team are either resolved or elevated to Level 2 within 40 calendar days. Identified resolution actions do not result in negative impacts to any other areas.
No more than ten (10) violations per month.
All elevations are validated and/or substantiated by an authorized Government representative
As required
Technical

5.2.2

AFAOC MC-SME

Meeting minutes, Project/Task specific documentation, Training/Presentation Material and Supporting documentation
90% of documentation and services shall be completed (including required updates) and submitted NLT the established date for completion/receipt and IAW the requirements established within the required documents (PWS\work definition\task directive\task assignment forms, etc.) and shall be compliant with all applicable governing regulations, policies, directives, and guidance.
No more than five (5) violations per month.
As directed by Government Lead
As required
Technical

5.2.3 AFAOC Interface and Management Support

Meeting minutes, Project/Task specific documentation, Training/Presentation Material and Supporting documentation
a. 100% of Alerts reported within the applicable time parameters.

Consolidated inbound metric file completed and provided to government lead NLT 6th business day of each month; if delay is necessary due to circumstances beyond control, coordinate with Government lead to obtain approval of a new due date before the 6th business day of each month.

b. Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government lead.

a. No more than one (1) violation per month.

b. No more than one (1) violation per month.

As directed by Government Lead

Technical

5.2.4 AFAOC Internal Control Support

Reports, policy, briefings, and guidance IAW applicable laws, regulations, instructions, and policies
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5.2.5 AFAOC User Communications

Meeting minutes, Project/Task specific documentation, Training/Presentation Material and Supporting documentation
90% of documentation and services shall be completed (including required updates) and submitted NLT the established date for completion/receipt and IAW the requirements established within the required documents (PWS\work definition\task directive\task assignment forms, etc.) and shall be compliant with all applicable governing regulations, policies, directives, and guidance.
No more than five (5) violations per month.
As directed by Government Lead
As required
Technical

5.3 Deployment/Training Support

Plans, Reviews, Assessments, Reports, etc.
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead
No more than four (4) violations per twelve months.
As directed by Government Lead
Daily
Technical

5.3.1 Deployment Training

Training/Presentation Material and Supporting Documentation
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5.4 AFAOC Data Analytics and Field Support

Meeting Minutes, Project/Task Specific Documentation, Training/Presentation Material and Supporting Documentation
100% of documentation and services shall be completed (including required updates) and submitted NLT the established date for completion/receipt and IAW the requirements established within the required documents (i.e. PWS/work definition, task directive, task assignment forms, etc.) and shall be compliant with all applicable governing regulations, policies, directives, and guidance.
No more than five (5) violations per month.
As directed by Government Lead
As required
Technical
AFAOC DEAMS Surge Support
N/A
5.5 DEAMS FMO Business Operations
Plans, Reviews, Assessments, Reports, etc.
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.6 DEAMS FMO Strategic Communication
Briefings, Presentations, Requirements Review Board Documentation, Stakeholders Presentations, Deployment Material, etc.
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5.7 DEAMS Compliance Development and Sustainment

Reports, policy/guidance, briefings, assessments, corrective action plans, reviews of audit responses and/or related tasks IAW, or in consultation of, applicable laws, regulations, instructions and policies, to include but not limited to GAO, SSAE, GAGAS, FFMIA, NIST, A-123, FISCAM, and Air Force DoD policy.
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead.
As directed by Government Lead
As required
Technical
5.8 AFAOC DEAMS Course Developers
Project/Task Specific Documentation, Training/Presentation Material and Supporting Documentation, Deployment Material
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5..9 DEAMS Functional Support – Agile Development Support

Briefings, Presentations, Requirements Review Board Documentation, Stakeholders Presentations, Deployment Material, etc.
Documentation shall be provided within 15 business days following project/task assignment date unless otherwise specified by Government Lead.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5.9.2 DEAMS Integrated Process Teams (IPTs) and Software Development/Sustainment Support

a. Updates on plans of progress of IPT’s development status

b. Update back-log tickets (Service Now and/or JIRA) within 2 weeks of end of month.

c. Updates on plans and progress of team’s development status

a. Weekly updates on plans and progress of IPT’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are cancelled, then provide status electronically.

b. Back-log tickets (Service Now and/or JIRA) are updated within 30 calendar days of assignment with monthly status provided within 2 weeks of end of month. Monthly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are cancelled, then provide status electronically.

c. Contractor shall provide weekly updates on support provided to the Agile Team framework and work with the Government Product Owners to define User Stories and refine and prioritize Team backlogs. Additionally, the Contractor shall support cross-functional Scrum Team activities, at the discretion of the Product Owners, to include Sprint Planning, Sprint Review, and Sprint Retrospective. The contractor shall also support the Program Increment Reviews and planning sessions.

No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical

5.9.4 DEAMS Release Test Support

Updates on test and release status
Provide high-level test status and updates during meetings, e.g. weekly Monday staff meeting, PMO meetings, etc. If meeting is cancelled, then provide status electronically, if required.
As directed by Government Lead
As required
Technical
5.9.5 Interoperability, Automation and Interface Support
Weekly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically. Updates on development status provided to pertinent development story/bug item during Daily Scrum meetings, grooming sessions and included in JIRA tickets.

Monthly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically.

No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.9.6 Reports and Analysis
Weekly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically. Updates on development status provided to pertinent development story/bug item during Daily Scrum meetings, grooming sessions and included in JIRA tickets.
Monthly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.9.7 Data Management Support
Weekly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically. Updates on development status provided to pertinent development story/bug item during Daily Scrum meetings, grooming sessions and included in JIRA tickets.

Monthly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically.

No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.9.8 Technical Advisor
Weekly updates on plans and progress of team’s development status provided to government during Agile Portfolio Sync staff meetings. If meetings are canceled, then status provided electronically. Updates on development status provided to pertinent development story/bug item during Daily Scrum meetings, grooming sessions and included in JIRA tickets.

Monthly updates on plans and progress of team’s development status provided to government during Portfolio Sync staff meetings and to broader teams during PO/PM Sync meetings. If meetings are canceled, then status provided electronically.

No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.10 DEAMS Integration SME
Plans, Reviews Assessments, Reports, etc.
Documentation provided within 15 business days following assignment dates unless otherwise specified by Government Lead.
No more than four (4) violations per twelve months.
As directed by Government Lead
As required
Technical
5.11 AFAOC DEAMS Surge Support
Contract Labor in support of Air Force Accounting Operations Support
As directed by Government Lead
As required

7.3 Monthly Invoice

Contractor shall provide a monthly invoice, NLT the 15th calendar day of the month following reporting period.

No more than four (4) violations per twelve months.
As directed by COR
Monthly

AAS QASP Template, 3/22/2022 AAS QASP Template version 3/24/2022 Page of image2.png image1.png

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