Exhibit 7 Definitions.pdf

EXHIBIT 7: Definitions

General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and National Institute of Building Sciences (NIBS).

Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS)], and has determined that the documents conform to contract requirements.

Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

Area Types Area type refers to specific categories of spaces within the facility that require different approaches to cleaning and maintenance. These distinctions outline unique cleaning requirements, frequencies, and standards due to their respective functions, level of traffic, or other requirements.

Blackwater Blackwater is contaminated wastewater from restroom toilets or restrooms that contain feces and urine.

Buffing A method of gloss maintenance using a soft pad and a low speed (175 RPM) rotary floor machine.

Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

Burnishing A method of high-speed gloss maintenance that uses various buffing/burnishing pads in conjunction with a high-speed (1500+ RPM) buffing machine. Also referred to as high-speed buffing.

Clean The surface is visibly free from dust, dirt, fingerprints, grease, grime, rust, spots, stains or smudges. The surface must be free from all foreign substances. In restrooms, particularly, “clean” means all surfaces must be free of organic material, feces, urine and other soil.

Cleanable Square Feet This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, and raised floor computer rooms.

Contracting Officer (CO) A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting Officer's Representative (COR) An individual authorized in writing by the contracting officer to perform specific technical or administrative contract functions.

The COR must receive a written designation of their authority to act on behalf of the contracting officer

Contractor Reference to ‘Contractor’ throughout the PWS even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, snow and ice removal, landscaping, and maintaining a building or area.

Daily Once a day.

Disinfect To free from infection especially by destroying harmful microorganisms. Generally, refers to applying an agent or chemical to cleanse a surface of any existing bacteria, viruses, and other microbes.

Emergencies An unforeseen circumstance or a sudden, unexpected occurrence that poses an immediate, real, and extreme threat to health, safety, property or essential services that require immediate action to prevent or mitigate loss, damage, or disruption.

Emergencies include but are not limited to: fires, accidents and rescue operations; the Contractor’s personnel strikes; other service contractors on strike; civil disturbances; natural and man-made disasters, and utility service outages.

Emergency Service Call Emergency callback requests are service requests where the work consists of correcting failures that constitute an immediate danger to personnel or property or any work considered by the CO or designee to be of an emergent nature.

Exposure Control Plan (ECP) The Exposure Control Plan is a set of processes and procedures to be followed by Contractor staff to avoid being exposed to blood-borne pathogens, raw sewage, biomedical waste and other infectious agents in the course of performing contract work.

Preparation of this document is the responsibility of the Contractor.

Federal Holidays Federal holidays are nationally recognized days where federal offices are closed to the public in accordance with Federal law.

Federal holidays can be found on OPM.gov.

Federally Equipped Food Service This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

Greywater Greywater is wastewater from sinks, showers, or washing machines that may or may not contain bacteria.

Grounds Grounds refers to all Government maintained exterior areas including: lawns, plants, planting beds, landscaped areas and their associated features, soil conditions, decorative installations, walkways, sidewalks, driveways, patios, paved areas, parking lots, and any other outdoor spaces under the control of the Government.

High Traffic A high traffic designation for an area or floor indicates a significant amount of footfall or activity typically used by a large number of people such as a main entrance, lobby, corridor, or restroom. These areas typically require more frequent cleaning.

Low Traffic A low traffic designation for an area or floor indicates minimal footfall or activity, which can include infrequently used spaces like unoccupied offices or remote corridors for interior spaces or unimproved grounds for exterior spaces. These areas typically require less frequent cleaning.

Modification A modification is a change to the terms and conditions of a contract.

Operating Hours Operating hours are defined as the timeframe the facility is typically open as defined by the Designated Official. Operating hours are identified on the Building Information sheet.

Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

Periodic Cleaning Services performed on a regular basis within an annual time frame (e.g. monthly, quarterly, semi-annually) Can also be referred to as designated times per year (i.e. 2,3,4 times per year).

Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Work Statement (PWS).

Quality Control Plan (QCP) The Quality Control Plan outlines how the Contractor will ensure that all work complies with the contract requirements, specifications, and standards.

Restorative Cleaning Intense services that may be performed multiple times per year, but more likely performed annually or less (e.g. stripping and refinishing)

Routine Cleaning Tasks performed at least once daily or multiple times a month (e.g. daily, weekly, two times per month, three times a month, )

Sanitize The process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

Service Calls Service calls are considered standard service requirements, such as nonrecurring requests for spills, and replenishing restroom supplies.

Spot Cleaning Cleaning typically associated with addressing small areas or spills that occur during operating hours. Spot cleaning services (such as mopping or vacuuming) address noticeable soiled areas (instead of areas in the entirety) to reduce labor hours.

Standard Services A standard service is defined as all the services that are included in the monthly price or are defined in the contract document.

Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

Strip and Refinish The restorative process of removal of all pre-existing coats of seal and/or finish (getting down to the bare floor), detailing all corners, edges and cove base followed by multiple applications of seal and/or finish to protect the floor and enhance appearance.

Stripping Chemicals Aggressive chemicals designed to remove old floor finish. Stripping chemicals are generally high alkaline (sometimes bordering on caustic) and can be damaging to some floor coverings.

Storage Closet A smaller, secured, more specialized space for material and equipment which generally does not include regular cleaning.

Storage Area A broader category that may include larger rooms dedicated to storing various items which generally includes regular cleaning.

Wet Mopping The process for removal of soil adhered to a hard flooring surface and includes; spot, damp, wet and aggressive mopping techniques.

Fair Market Price (FMP) The term is used for the price established by the Commission for providing a service defined by the Government's Performance Work Statement at a specific location. As set forth in the Javits-Wagner-O’Day (JWOD) Act, the Committee has sole authority and responsibility for determining the Fair Market Price to be paid by the Government for products and services on the Procurement List. To determine such prices, the Committee has developed procedures which can be found at www.AbilityOne.gov, that are intended to result in prices that are recommended as “fair and reasonable” in relation to the marketplace.