44DOC-S3878-reference-questionnaire~1.docx
DOCX document 41 KB Posted
- Attached to
- Digital Television Services
- Solicitation number
- 44DOC-S3878
- Issued by
- Clark County, Nevada
About this file
This is a reference questionnaire issued by the Nevada State Purchasing Division on behalf of the Nevada Department of Corrections for Solicitation Number 44DOC-S3878, pertaining to Digital Television Services. The questionnaire is designed to gather client references from current and former clients of proposing vendors regarding projects of similar size and scope. Vendors and subcontractors are required to submit completed reference questionnaires by June 17, 2026, with responses directed to Joel Wixon, Purchasing Officer II, at j.wixon@admin.nv.gov. The State of Nevada requests comprehensive answers to all evaluation items, with instructions to respond "U/K" (Unknown) or "N/A" (Not Applicable) where appropriate.
The reference questionnaire evaluates vendor performance across multiple dimensions using a 1-10 rating scale, with ratings defined as: 0 for poor or inadequate performance; 1-3 for below average; 4-6 for average; 7-9 for above average; and 10 for exceptional performance. Evaluation criteria include vendor knowledge and expertise, flexibility regarding scope and timeline changes, satisfaction with delivered materials and products, staff interaction dynamics, schedule adherence and timeliness of deliverables, customer service responsiveness, billing accuracy, problem resolution capability, ability to meet business requirements, and likelihood of recommendation. Additionally, the questionnaire requests non-rated responses regarding the capacity in which the client has worked with the vendor, aspects of services the client is most satisfied with, and whether the client would recommend the vendor for future engagement. Completed questionnaires are designated as confidential business information and are not public record. The State may contact references for further clarification beyond the submitted questionnaire responses.
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Other files
| File | Type | Posted |
|---|---|---|
| 44DOC-S3878 Cost Schedule.docx | DOCX document | |
| 44DOC-S3878-Vendor-Information-Response.pdf | ||
| 44DOC-S3878 Terms-and-conditions-for-services.pdf | ||
| 44DOC-S3878-site-visit-registration.pdf | ||
| 44DOC-S3878 Insurance Requirements.pdf | ||
| 44DOC-S3878 Scope of Work TV.docx | DOCX document | |
| 44DOC-S3878 Standard-form-contract.docx | DOCX document | |
| Quote Instructions.pdf | ||
| 44DOC-S3878 RFP~2.docx | DOCX document | |
| 44DOC-S3878 Certification-regarding-lobbying.pdf | ||
| 44DOC-S3878 Mandatory Site visit schedule.docx | DOCX document |
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Text version
Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com
Reference questionnaire
Due Date June 17, 2026
Solicitation number 44DOC-S3878
Single point of contact Joel Wixon. Purchasing Officer II
Single point of contact email j.wixon@admin.nv.gov
Proposing vendor or subcontractor
Client providing the reference
Client contact name and title
Client telephone and email
Period of performance
1. Client reference instructions
1.1. As part of a formal solicitation the State of Nevada has requested vendors provide references from current and/or former clients for projects of similar size and scope. This reference questionnaire is to provide a client reference for the proposing vendor or subcontractor above. Once you have completed the reference questionnaire, please submit to the single point of contact via email, with the solicitation number in the subject line, no later than the due date above.
1.2. The State requests all questions be answered. If an answer is not known, please answer as ‘U/K’. If the question is not applicable, please answer as ‘N/A’. If additional space is needed to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the appropriate RFP number.
1.3. Do not return the completed reference questionnaire to the proposing vendor. To allow for candid responses, completed reference questionnaires are designated as confidential business information by the Administrator pursuant to NRS 333.020(5(b) and not public information pursuant to NRS 333.333. In addition to the reference questionnaire, the State may contact references for further clarification.
Where a rating is requested, please provide a rating between 1-10. For all items, please provide any comments you feel would be helpful to the State in evaluation below each item. Poor or inadequate performance: 0; Below average performance: 1-3; Average performance: 4-6; Above average performance: 7-9; Exceptional performance: 10.
Evaluation items
In what capacity have you worked with this vendor in the past? (no rating)
Vendor’s knowledge and expertise, rating:
Vendor’s flexibility relative to changes in scope and timelines, rating:
Your satisfaction with delivered materials, rating:
Dynamics and interaction between the vendor and your staff, rating:
Your satisfaction with products developed by the vendor, rating:
Was the schedule met and deliverables timely? Rating:
Overall customer service and timeliness in response and issue resolution, rating:
Accuracy and timeliness of billing, rating:
Vendor’s ability to quickly and thoroughly resolve a service-related problem, rating:
Vendor’s flexibility in meeting business requirements, rating:
Response time and customer service of local office, if applicable, rating:
Likelihood of recommending this vendor to others in the future, rating:
Which aspects of this vendor’s services are you most satisfied with? (no rating)
Would you recommend this vendor to your organization again? (no rating)
Revised 2024-10 Page 2 of 2
Page 1 of 1 Reference questionnaire image1.png
File details come from the government source that posted it. Updated .