44DOC-S3623 Bid_Q_A_responses.xlsx

XLSX spreadsheet 11 KB Posted

Attached to
Lobbying and Public Relations Services
Solicitation number
BRDCOM-S3612
Issued by
Churchill County, Nevada

About this file

This is a Bid Questions and Answers document for the Nevada Department of Corrections (NDOC) procurement of an Offender Management System (OMS) software solution. The RFI focuses on Intake to Release operations with an estimated 2,800 system users. The NDOC confirmed that cloud-hosted OMS solutions are acceptable for this procurement. Response deadline extensions were granted to accommodate limited staff availability and resource constraints during the holiday period. The scope of work is limited to case management activities for incarcerated offenders and does not include parole supervision, released offender monitoring, trust management, or inmate deposit solutions, as these functions are either handled separately by other NDOC divisions or managed through existing vendors.

The incumbent vendor is Syscon, a division of Harris Computer, currently providing the requested services. Trust and Commissary functions are excluded from this procurement, as the NDOC's dedicated Trust & Commissary division operates the Keefe/ATG system independently. The procurement targets a replacement or upgrade to the existing OMS infrastructure to support the state's correctional intake and release operations.

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Bid Q&A for Export Report

Bid Q&A
QUESTION_NBRCREATED_BYQUESTION_SUBJECTQUESTION_TEXTANSWER_TEXT
1SOURCEMANAGEMENTQuestionIs there a current vendor providing the requested services? If so are you able to provide me with a contract number, the vendor, or a link to the relevant documents? If no vendor, is it currently being done in-house or something completely new?Syscon, a division of Harris Computer: https://www.harriscomputer.com/business-units/syscon-justice-systems
2SADE.WILLIAMS@TETRUSCORPsystem usersHow many estimated users will use the system2800
3SADE.WILLIAMS@TETRUSCORPCloud HostingIs the DOC fine with a Cloud hosted OMS solutionYes.
4SADE.WILLIAMS@TETRUSCORPExtentsionWill the county extend an extension due to the quick turn of answers and the holiday?We are the State of Nevada, Dept of Corrections, not the county, but yes, we can extend.
5JDOUCETTEExtensionWould NDOC consider extending the RFI response deadline due to limited staff availability and resource constraints during the holiday period?Yes.
6JDOUCETTEScopeOur understanding is that the RFI currently focuses on software for Intake to Release operations. Can the NDOC confirm whether parole supervision (including case management, monitoring, and related supervision tools) is within the anticipated scope, or if that will be addressed separately in future procurement efforts?NDOC does case management while the offenders are incarcerated, but does not supervise released offenders.
7JDOUCETTEScopeIs NDOC considering or open to evaluating trust management and inmate deposit solutions (such as integrated inmate trust accounting and online/mobile deposit systems) in this RFI or as part of this or future procurement efforts beyond the current Intake to Release focus?Trust and Commissary are not included at this time. The NDOC has a division for Trust & Commissary but they are using the Keefe/ATG system.

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