40DHHS-S3851 Vendor Questions and State Response_5.19.26.xlsx

This is a Vendor Questions and State Response document for contract solicitation 40DHHS-S3851, issued by the State of Nevada, Department of Human Services, Division of Social Services, for mail courier services supporting the State Collection and Disbursement Unit in Las Vegas, Nevada. The State is seeking qualified vendors to provide daily mail pickup and delivery services Monday through Friday, excluding State and Federal holidays. Services are limited to addresses referenced in the Scope of Work located in Las Vegas, Nevada, with an estimated daily volume of 100 to 2,000 envelopes. Mail must be delivered before 9:00 a.m. on the delivery date, and services will operate on a fixed schedule rather than on-demand. All mail will be delivered and handed off exclusively to designated State Collection and Disbursement Unit receiving employees at the specified location, with no requirement for vendors to scale services based on volume fluctuations.

The solicitation is evaluated on a best value basis rather than lowest price alone. A single point of contact from the State Collection and Disbursement Unit will coordinate all pickups and deliveries, eliminating the need for vendors to work with multiple departments or locations. Vendors must comply with chain of custody procedures, confidentiality protocols, and handling requirements for sensitive documents as applicable to state mail operations. The vendor questions and responses, submitted by LH Service Solutions LLC on April 23, 2026, and one general inquiry from Tracy Hampton on April 12, 2026, were published to the public, indicating an open and transparent procurement process for this mail courier contract.