4-RFQt-06-Questionnaire and Requirements.pdf

CITY OF FORT WORTH - PURCHASING DIVISION

PROPRIETARY INFORMATION, QUALIFICATION

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

RFQt Ref. #: 25-0219 Doc. Ref#: RFQt-06 Page 1 of 9 RFQt Title: Online Calendar Platform

Legal Name of Bidder:

1.0 PROPRIETARY INFORMATION

i. All material submitted to the City becomes public property and is subject to the Texas Public Information Act upon receipt.

ii. If a Bidder does not desire information that it believes to be proprietary in the bid to be disclosed, the bidder must list each page number in the chart below and must clearly mark and identify each page by including the word “PROPRIETARY” in all caps and highlighted yellow on the bottom center of each page at the time of submittal. The City will, to the extent allowed by law, endeavor to protect such information from disclosure. The final decision as to the information that must be disclosed lies with the Texas Attorney General. Note: Pricing may not be marked proprietary and will be made publicly available in the form of a bid tab following evaluation of all bids. By submitting a response, Bidders agree that pricing is not proprietary and may be released.

iii. Failure to identify proprietary information, will result in all unmarked sections being deemed non-proprietary and available upon public request.

Pages with information believed to be Proprietary

Please indicate if only specific sections on the page are believed to be Proprietary

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

RFQt Ref. #: 25-0219 Doc. Ref#: RFQt-06 Page 2 of 9

2.0 BIDDER’S QUALIFICATION QUESTIONNAIRE

The information provided on this questionnaire and in the bid submittal will be used to determine the responsiveness of the bid. Please answer each question thoroughly. Answers may be provided on a separate sheet as long as each response is labeled according to the question.

2.1 Will the agreement be available for Cooperative Agreement use?

Yes_______ No________

2.2 Prompt Payment Discount Terms: ____ Percent _______ Days (i.e.

3% Net 15, etc.) If no discount provided, fill in 0%.

2.3 How long has your company been in business? ________________

2.4 What are your business hours and days?

2.5 Do you already have a prebuilt template in Entra ID for SSO integration?

☐ Yes ☐ No Please explain.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.6 Do you have an Application Programming Interface (API)?

☐ Yes ☐ No Please explain.

2.7 Does the platform require elevated privileges or administrative access on endpoints or servers?

☐ Yes ☐ No Please explain.

2.8 Does your online platform support SSO protocol such as

(SAML/OIDC)?

☐ Yes ☐ No Please explain.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.9 What types of data does the software store (PCI, HIPPA, PII,CJI, CHRI) or process?

2.10 Where is the data stored (on-prem, vendor cloud, hybrid)? If, in cloud where is the repository stored (what country)?

2.11 Is data encrypted at rest and in transit (AES-256, TLS 1.2+)?

Please explain.

2.12 Do you have SOC 2 Type II, ISO 27001, or NIST compliance?

Please explain.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.13 Have you undergone third-party security audits or penetration tests?

Please explain.

2.14 Do you have an incident response plan, and how are breaches reported?

☐ Yes ☐ No Please explain.

2.15 Have you experienced a security breach in the past?

If yes, please explain.

2.16 What risk management framework is in place?

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.17 Does the software require internet access, or can it function offline?

2.18 What support levels are offered (24/7, business hours, SLA)?

2.19 If you cease operations, how will data be retrieved or migrated?

2.20 Can your solution support more than 10,000 annual library programs without performance degradation?

☐ Yes ☐ No Provide examples or benchmarks, if available.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.21 Does your system allow demographic tagging of programs (e.g., age group, audience type)?

☐ Yes ☐ No List the available tagging options or how they can be configured.

2.22 Does your system offer unlimited user seats? And if not, does it support at a minimum 35 user accounts?

☐ Yes ☐ No

2.23 Does your system integrate with the Polaris ILS?

Please describe the nature and purpose of the integration.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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2.24 Is your platform plugin-compatible with OpenCities?

Please describe the level of compatibility and any setup required.

QUESTIONNAIRE, AND MANDATORY REQUIREMENTS

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3.0 DOCUMENTS REQUIRED FOR BIDS TO BE CONSIDERED

RESPONSIVE

The following documents and information are required to be submitted to be considered responsive:

1.1 Completed RFQt-02-Form CIQ

1.2 Completed RFQt-03-Authorized Signature and Contact Details

1.3 Completed RFQt-06-Questionnaire and Requirements

1.4 Signed Addendum(s) acknowledging receipt. Note: If no addendum issued, please attach a page stating "No Addendum Issued"

1.5 Bid Table

1.6 Completed W-9