Combined Synopsis/Solicitation Notice

*= Required Field Combined Synopsis/Solicitation Notice

SUBJECT* Campus & BLDG GIS for Space Visualization, Management/Wayfinding

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 85723

SOLICITATION NUMBER* 36C26226Q1007_v2

RESPONSE DATE/TIME/ZONE 08-31-2026 17:00 PACIFIC TIME, LOS ANGELES, USA

ARCHIVE 30 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE SDVOSBC

PRODUCT SERVICE CODE* DA10

NAICS CODE* 541360

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

NCO 22 - Network Contracting

3601 S. 6th Avenue Tucson AZ 85723

POINT OF CONTACT*

Contracting Officer Daniel Kneizeh daniel.kneizeh@va.gov

PLACE OF PERFORMANCE

ADDRESS Department of Veterans Affairs Long Beach VA Healthcare System-LBVAHCS

5901 E. 7th Street Long Beach CA

POSTAL CODE 90822

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format Revolutionary FAR Overhaul (RFO) in Federal Acquisition Regulation (FAR) subpart 12.202, “Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued.

This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-06, effective 8/26/2025.

This solicitation is set-aside for 100% total Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

The associated North American Industrial Classification System (NAICS) code for this procurement is 541360, with a small business size standard of $19M.

The FSC/PSC is DA10.

The award will be made to the quote most advantageous to the Government and best meets the requirement described in the statement of work.

The Long Beach Veterans Affairs Healthcare System (LBVAHCS) is seeking to purchase Campus and Building GIS for Space Visualization, Management, and Wayfinding Services.

All interested companies shall provide quotations for the following:

PRICE/COST SCHEDULE – SERVICES

*Denotes separately exercisable Tasks from Attachment A that may or may not be utilized during Option Years 1 through 4.*

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1.00 YR _____________

Building 126 (approximately 338,058 gross square feet): 100% floor plan coverage in ArcGIS Indoors format in accordance with the Statement of Work.

Contract Period: Base

1.00 YR _____________

Wayfinding routes tested and validated for accuracy in accordance with the Statement of Work.

Contract Period: Base https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-12#FAR_12_202 https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-12#FAR_12_202 https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-12#FAR_12_202

KIOSK application operational on the VA Network with less than 2% error rate in accordance with the Statement of Work.

Contract Period: Base

All data validated against source materials in accordance with the Statement of Work.

Contract Period: Base

GRAND TOTAL _____________

ITEM

NUMBER

DESCRIPTION OF OPTION PERIOD ONE

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 1.00 YR _____________

Buildings 1, 2, 5, 5A, 5B, 5C, 6, 7, 8, 126OP, 136, 138, 149, 150, 160, 161, 164, 165, 166, 167T, 46, 50, 600, 800, CC, and FH (approximately 1,050,034 aggregate gross square feet): 100% floor plan coverage in ArcGIS Indoors format in accordance with the Statement of Work.

Contract Period: Option Period One

Wayfinding routes tested and validated for accuracy in accordance

Contract Period: Option Period One

KIOSK application operational on the VA Network with less than 2% error rate in accordance with the Statement of Work.

Contract Period: Option Period One

All data validated against source materials in accordance with the Statement of Work.

Contract Period: Option Period One

1005* 1.00 YR _____________

Optional Task 1.1 - ArcGIS Indoors Mobile (Non-IPS) and Workspace Reservations / Shared Space Management in accordance with Attachment A.

Contract Period: Option Period One

1006* 1.00 YR _____________

Optional Task 1.2 - ArcGIS IPS Implementation for Indoors Mobile and Other Approved IPS-Aware Apps in accordance with Attachment A.

1007* 1.00 YR _____________

Optional Task 1.3 - ArcGIS Indoors Space Planner: Assignments, Planning Scenarios, and Portfolio Decision Support in accordance with Attachment A.

Contract Period: Option Period One

1008* 1.00 YR _____________

Optional Task 2.1 - Enterprise Data Governance Expansion and Stewardship Automation in accordance with Attachment A.

Contract Period: Option Period One

1009* 1.00 YR _____________

Optional Task 2.2 - Automated CAD/BIM-to-Indoors Update Workflow in accordance with Attachment A.

Contract Period: Option Period One

1010* 1.00 YR _____________

Optional Task 2.3 - Utility, MEP, Furniture, and Asset Mapping in ArcGIS Indoors in accordance with Attachment A.

Contract Period: Option Period One

1011* 1.00 YR _____________

Optional Task 3.1 - ArcGIS Indoors Integration with Facility Management Systems in accordance with Attachment A.

Contract Period: Option Period One

1012* 1.00 YR _____________

Optional Task 3.2 - Configure Launch Actions in Indoors Viewer to Include Work Order Integration with Field Maps & Survey123 in accordance with Attachment A.

Contract Period: Option Period One

1013* 1.00 YR _____________

Optional Task 3.3 - Consulting Support of Field Workflows in ArcGIS Field Maps in accordance with Attachment A.

Contract Period: Option Period One

1014* 1.00 YR _____________

Optional Task 3.4 - Real-Time Indoor Data Integration & Monitoring in accordance with Attachment A.

Contract Period: Option Period One

1015* 1.00 YR _____________

Optional Task 4.1 - ArcGIS Dashboards - FCA, Lifecycle, Utilization, and SCIP Planning in accordance with Attachment A.

Contract Period: Option Period One

1016* 1.00 YR _____________

Optional Task 4.2 - ArcGIS Dashboards - Patient Flow, Capacity, and Room Utilization in accordance with Attachment A.

1017* 1.00 YR _____________

Optional Task 4.3 - ArcGIS Dashboards - Safety, Security, Infection Prevention, Evacuation, and Life Safety in accordance with Attachment A.

Contract Period: Option Period One

1018* 1.00 YR _____________

Optional Task 4.4 - ArcGIS Experience Builder in accordance with Attachment A.

Contract Period: Option Period One

1019* 1.00 YR _____________

Optional Task 5.1 - ArcGIS GeoBIM in accordance with Attachment A.

Contract Period: Option Period One

1020* 1.00 YR _____________

Optional Task 5.2 - ArcGIS Business Analyst - Catchment, Drive- Time, Expansion, CBOC, and Telehealth Territory Analysis in accordance with Attachment A.

Contract Period: Option Period One

1021* 1.00 YR _____________

Optional Task 5.3 - Reality Capture and Processing - Exact Product Specified in Each Order in accordance with Attachment A.

Contract Period: Option Period One

GRAND TOTAL _____________

ITEM

NUMBER

DESCRIPTION OF OPTION PERIOD TWO

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 1.00 YR _____________

Quarterly database audit and validation in accordance with the Statement of Work.

Contract Period: Option Period Two

2002 1.00 YR _____________

System performance monitoring and optimization in accordance with the Statement of Work.

Contract Period: Option Period Two

2003 1.00 YR _____________

Data update procedures and documentation in accordance with the Statement of Work.

Contract Period: Option Period Two

2004 1.00 YR _____________

Help desk support (Level 1 and 2) in accordance with the Statement of Work.

Contract Period: Option Period Two

2005*

Optional Task 1.1 - ArcGIS Indoors Mobile (Non-IPS) and Workspace Reservations / Shared Space Management in accordance with Attachment A.

Contract Period: Option Period Two

2006*

Optional Task 1.2 - ArcGIS IPS Implementation for Indoors Mobile and Other Approved IPS-Aware Apps in accordance with Attachment A.

Contract Period: Option Period Two

2007*

Optional Task 1.3 - ArcGIS Indoors Space Planner: Assignments, Planning Scenarios, and Portfolio Decision Support in accordance with Attachment A.

Contract Period: Option Period Two

2008*

Optional Task 2.1 - Enterprise Data Governance Expansion and Stewardship Automation in accordance with Attachment A.

Contract Period: Option Period Two

2009*

Optional Task 2.2 - Automated CAD/BIM-to-Indoors Update Workflow in accordance with Attachment A.

Contract Period: Option Period Two

2010*

Optional Task 2.3 - Utility, MEP, Furniture, and Asset Mapping in ArcGIS Indoors in accordance with Attachment A.

Contract Period: Option Period Two

2011*

Optional Task 3.1 - ArcGIS Indoors Integration with Facility Management Systems in accordance with Attachment A.

Contract Period: Option Period Two

2012*

Optional Task 3.2 - Configure Launch Actions in Indoors Viewer to Include Work Order Integration with Field Maps & Survey123 in accordance with Attachment A.

Contract Period: Option Period Two

2013*

Optional Task 3.3 - Consulting Support of Field Workflows in ArcGIS Field Maps in accordance with Attachment A.

Contract Period: Option Period Two

2014*

Optional Task 3.4 - Real-Time Indoor Data Integration & Monitoring in accordance with Attachment A.

Contract Period: Option Period Two

2015*

Optional Task 4.1 - ArcGIS Dashboards - FCA, Lifecycle, Utilization, and SCIP Planning in accordance with Attachment A.

Contract Period: Option Period Two

2016*

Optional Task 4.2 - ArcGIS Dashboards - Patient Flow, Capacity, and Room Utilization in accordance with Attachment A.

Contract Period: Option Period Two

2017*

Optional Task 4.3 - ArcGIS Dashboards - Safety, Security, Infection Prevention, Evacuation, and Life Safety in accordance with Attachment A.

Contract Period: Option Period Two

2018*

Optional Task 4.4 - ArcGIS Experience Builder in accordance with Attachment A.

Contract Period: Option Period Two

2019*

Optional Task 5.1 - ArcGIS GeoBIM in accordance with Attachment A.

Contract Period: Option Period Two

2020*

Optional Task 5.2 - ArcGIS Business Analyst - Catchment, Drive- Time, Expansion, CBOC, and Telehealth Territory Analysis in accordance with Attachment A.

Contract Period: Option Period Two

2021*

Optional Task 5.3 - Reality Capture and Processing - Exact Product Specified in Each Order in accordance with Attachment A.

Contract Period: Option Period Two

GRAND TOTAL _____________

ITEM

NUMBER

DESCRIPTION OF OPTION PERIOD THREE

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3001 1.00 YR _____________

Quarterly database audit and validation in accordance with the Statement of Work.

Contract Period: Option Period Three

System performance monitoring and optimization in accordance

Contract Period: Option Period Three

Data update procedures and documentation in accordance with the Statement of Work.

Contract Period: Option Period Three

Help desk support (Level 1 and 2) in accordance with the Statement of Work.

Contract Period: Option Period Three

3005*

Workspace Reservations / Shared Space Management in accordance with Attachment A.

Contract Period: Option Period Three

3006* and Other Approved IPS-Aware Apps in accordance with Attachment A.

Contract Period: Option Period Three

3007*

Planning Scenarios, and Portfolio Decision Support in accordance with Attachment A.

Contract Period: Option Period Three

3008*

Stewardship Automation in accordance with Attachment A.

Contract Period: Option Period Three

3009*

Workflow in accordance with Attachment A.

Contract Period: Option Period Three

3010*

ArcGIS Indoors in accordance with Attachment A.

Contract Period: Option Period Three

3011*

Management Systems in accordance with Attachment A.

Contract Period: Option Period Three

3012*

Include Work Order Integration with Field Maps & Survey123 in accordance with Attachment A.

Contract Period: Option Period Three

3013*

ArcGIS Field Maps in accordance with Attachment A.

Contract Period: Option Period Three

3014*

Monitoring in accordance with Attachment A.

Contract Period: Option Period Three

3015*

Utilization, and SCIP Planning in accordance with Attachment A.

Contract Period: Option Period Three

3016* and Room Utilization in accordance with Attachment A.

Contract Period: Option Period Three

3017*

Prevention, Evacuation, and Life Safety in accordance with Attachment A.

Contract Period: Option Period Three

3018*

Attachment A.

Contract Period: Option Period Three

3019*

A.

Contract Period: Option Period Three

3020*

Time, Expansion, CBOC, and Telehealth Territory Analysis in accordance with Attachment A.

Contract Period: Option Period Three

3021*

Specified in Each Order in accordance with Attachment A.

Contract Period: Option Period Three

GRAND TOTAL _____________

ITEM

NUMBER

DESCRIPTION OF OPTION PERIOD FOUR

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4001 1.00 YR _____________

Quarterly database audit and validation in accordance with the Statement of Work.

Contract Period: Option Period Four

4002 1.00 YR _____________

System performance monitoring and optimization in accordance with the Statement of Work.

Contract Period: Option Period Four

4003 1.00 YR _____________

Data update procedures and documentation in accordance with the Statement of Work.

Contract Period: Option Period Four

Help desk support (Level 1 and 2) in accordance with the Statement of Work.

Contract Period: Option Period Four

4005*

Workspace Reservations / Shared Space Management in accordance with Attachment A.

Contract Period: Option Period Four

4006* and Other Approved IPS-Aware Apps in accordance with Attachment A.

Contract Period: Option Period Four

4007*

Planning Scenarios, and Portfolio Decision Support in accordance with Attachment A.

Contract Period: Option Period Four

4008*

Stewardship Automation in accordance with Attachment A.

Contract Period: Option Period Four

4009*

Workflow in accordance with Attachment A.

Contract Period: Option Period Four

4010*

ArcGIS Indoors in accordance with Attachment A.

Contract Period: Option Period Four

4011*

Management Systems in accordance with Attachment A.

Contract Period: Option Period Four

4012*

Include Work Order Integration with Field Maps & Survey123 in accordance with Attachment A.

Contract Period: Option Period Four

4013*

ArcGIS Field Maps in accordance with Attachment A.

Contract Period: Option Period Four

4014*

Monitoring in accordance with Attachment A.

Contract Period: Option Period Four

4015*

Utilization, and SCIP Planning in accordance with Attachment A.

Contract Period: Option Period Four

4016* and Room Utilization in accordance with Attachment A.

Contract Period: Option Period Four

4017*

Prevention, Evacuation, and Life Safety in accordance with Attachment A.

Contract Period: Option Period Four

4018*

Attachment A.

Contract Period: Option Period Four

4019*

A.

Contract Period: Option Period Four

4020*

Time, Expansion, CBOC, and Telehealth Territory Analysis in accordance with Attachment A.

Contract Period: Option Period Four

4021*

Specified in Each Order in accordance with Attachment A.

Contract Period: Option Period Four

OPTION PERIOD

FOUR GRAND

TOTAL

BASE AND

OPTIONS

GRAND

TOTAL

STATEMENT OF WORK

BACKGROUND AND OBJECTIVES

1.1 Organizational Context

The Department of Veterans Affairs (VA) Long Beach Healthcare System (VALBHS) currently operates a legacy Space Viewer and contractor-supported ArcGIS Pro/ArcGIS Online environment under a separate contract. Under this contract, VALBHS will migrate the in-scope production content and functionality to the existing National VA ArcGIS Enterprise environment hosted on the VA network under the National VA Enterprise Agreement and establish an authoritative indoor geographic information system (GIS) for buildings and interior spaces.

1.2 Project Objectives

1. Use Government-furnished ArcGIS licensing and the National VA ArcGIS Enterprise environment to establish a fully functional, customized ArcGIS Indoors solution tailored to VALBHS requirements.

2. Migrate existing Space Viewer data and required functionality from the current contractor-supported ArcGIS source environment to the ArcGIS Indoors information model, Indoors Viewer, and the National VA ArcGIS Enterprise environment, ensuring continuity of operations.

3. Implement contractor-led facility surveys, data analysis, and system buildout in alignment with Esri's Indoors information model and best practices.

4. Create accurate, floor-aware indoor maps for priority VALBHS facilities with validated data.

5. Enable floor-aware space and occupancy visualization using the core Indoors data model and Indoors Viewer. Workspace reservations, scenario-based space planning, and Indoors Space Planner are excluded unless Attachment A Optional Task 1.1 or 1.3 is separately exercised.

6. Deploy integrated Survey123 tools for data collection and maintenance workflows.

7. Configure and deploy ArcGIS Indoors Viewer in kiosk mode as a priority Base Year software deliverable, using the indoor wayfinding network created under this contract and Government-furnished kiosk hardware procured, installed, managed, and maintained under a separate contract.

8. Provide intuitive floor-aware maps and wayfinding through Indoors Viewer in browser and kiosk modes for staff, visitors, and emergency operations. Operational ArcGIS IPS/blue-dot positioning and Indoors Mobile are excluded unless the applicable Attachment A optional task is separately exercised.

9. Define a repeatable, governed process for data verification, field validation, ongoing maintenance, and stakeholder approvals.

10. Inventory and document candidate integrations with VA operations, work-order, safety, access-control, and emergency-management systems and prepare the Integration Requirements Matrix.

Except for migration from the existing Space Viewer/current ArcGIS source environment, production integrations and work-order launch actions are excluded unless Attachment A Optional Task 3.1 or

3.2 is separately exercised and approved.

11. Provide solution-level reliability, performance analysis, technical support, and optimization for the Contractor-configured Indoors data, maps, services, and applications. The National VA ArcGIS Enterprise environment owner retains responsibility for platform infrastructure, hosting, operating-system and ArcGIS Enterprise patching, platform backups, disaster recovery, antivirus, threat monitoring, and server security.

SCOPE OF WORK—BASE YEAR

The Base Year shall focus on migration to the Government-furnished National VA ArcGIS Enterprise environment and implementation of the mandatory core solution for Building 126, approximately 338,058 gross square feet as a planning estimate. It includes project management; requirements and source-data assessment; a complete new LiDAR scan and field verification; floor-plan conversion;

Indoors geodatabase and network creation; floor-aware publishing; Indoors Viewer configuration in browser and kiosk modes; Survey123 and/or Field Maps tools used for contract data collection; testing;

training; and turnover documentation. ArcGIS Indoors Mobile, operational IPS/blue-dot deployment, Indoors Space Planner and workspace reservations, enterprise data-governance expansion, production integrations and work-order launch actions, real-time feeds, dashboards, Experience Builder, GeoBIM, Business Analyst, and Site Scan for ArcGIS/ArcGIS Reality work are excluded from the Base Year.

Attachment A optional tasks may be exercised only during Option Years 1 through 4 by written Contracting Officer authorization.

2.1 Task 1: Project Management and Governance

Responsibilities: Develop a detailed project management plan with schedule, milestones, resource plan, risk register, field-mobilization plan, and migration work breakdown. Coordinate with the National VA ArcGIS Enterprise system owner to establish the migration schedule, authorized access, security and publishing prerequisites, deployment process, cutover, rollback, acceptance, source-environment archive, and decommissioning coordination. Convene kickoff and recurring governance meetings with designated stakeholders. Define decision, escalation, approval, change-control, and issue-resolution processes.

Provide biweekly status, action, decision, dependency, and risk logs.

Deliverables: Project Management Plan; Governance and Approval Structure; Stakeholder and Communication Plan; National VA ArcGIS Enterprise Migration, Cutover, Rollback, Archive, and

Decommissioning Coordination Plan; Field Mobilization Schedule; Biweekly Status Reports; Action, Decision, Dependency, and Risk Logs.

2.2 Task 2: Requirements, Design, and Data Assessment

Responsibilities: Conduct requirements workshops documenting mandatory use cases, including wayfinding, emergency response, floor-aware visualization, space and occupancy display, and data maintenance. Inventory the existing Space Viewer/current ArcGIS source environment, including in-scope items, owners, groups, sharing, identities, data stores, feature, map, image and network services, URLs, application references, dependencies, customizations, integrations, and export constraints.

Inventory candidate CMMS, security, access-control, emergency-management, and other systems for requirements planning only. Confirm Government-furnished entitlements and authorized access; the Contractor shall not acquire, resell, host, or substitute ArcGIS licensing. Design the solution architecture using ArcGIS Pro, an Indoors geodatabase, the National VA ArcGIS Enterprise portal, Indoors Viewer, Survey123 and/or Field Maps for project data collection, and Government-approved publishing points.

The National environment owner shall select the approved data store, version, development/test/production arrangement, and publishing authority. Compile and assess available CAD, BIM/Revit, PDF, legacy GIS, Life Safety, wayfinding, and occupancy sources. Establish naming, coding, attribute, metadata, migration, transformation, QA, and validation requirements aligned with the current Esri ArcGIS Indoors Information Model and Government-furnished National VA standards. Production integrations and all other Attachment A capabilities are excluded unless separately exercised.

Deliverables: Requirements and Solution Design Document with architecture diagrams; High-Level System Architecture Diagram; Integration Requirements Matrix; ArcGIS Indoors Environment Access and Configuration Report; Source and Target Item, Service, URL, Ownership, Group, Sharing, Identity, and Dependency Inventory;

LiDAR Scanning Schedule; Data Inventory and Quality Assessment; Data Standards, Naming Conventions, and Metadata Requirements; Data Migration and Transformation Plan; Migration Cutover, Rollback, Archive, and Acceptance Plan; Quality Assurance Checklist and Validation Criteria.

Migration and Cutover Requirements: The Contractor shall export, clone or republish, remap, and validate each in-scope source item and dependency using the Government-approved method. Cross-organization ownership transfer shall not be assumed. Feature, map, image, and indoor network services and application references shall receive dependency-specific handling. The Contractor shall use the Government-provided development/test/production process, document data or content freeze windows, execute the approved cutover and rollback plan, validate identities, groups, sharing, URLs and functions, obtain written acceptance, and coordinate source archive and decommissioning without deleting Government data.

Government-Furnished Licensing and Entitlement Matrix: For mandatory Base Year and Option Year 1 implementation, the Government shall confirm and furnish the ArcGIS Enterprise user types, privileges, ArcGIS Pro/Indoors authoring access, ArcGIS Indoors Maps entitlement, Network Analyst, and any 3D Analyst capability required by the approved design. Before any Attachment A task begins, the Government shall confirm and furnish the additional applicable entitlement, credit, device, account, and service dependencies, including ArcGIS Indoors Spaces, ArcGIS IPS, ArcGIS GeoBIM, ArcGIS Business Analyst/GeoEnrichment, Site Scan for ArcGIS or an identified ArcGIS Reality product, real-time processing capability, Microsoft 365/Graph, and Autodesk dependencies. Listing a capability does not represent that it is included in the National VA Enterprise Agreement or approved for use. The Contractor shall identify version, user-type, extension, privilege, credit, and compatibility prerequisites but shall not purchase, resell, host, or substitute Government-furnished entitlements.

2.3 Task 3: Space Surveying and Field Verification

Responsibilities: Define a field-verification strategy for Building 126 that confirms room configurations, numbers, labels, occupancy, usage types, access restrictions, accessible circulation, and actual conditions.

Develop the LiDAR schedule and perform a complete new indoor LiDAR scan of Building 126.

Configure Survey123 and/or Field Maps templates used by the Contractor for data collection. Train assigned survey and VALBHS validation personnel on the approved standards. Survey every accessible in-scope level and space, reconcile findings to source plans, document inaccessible or restricted areas and discrepancies, update the Indoors data, and produce a Data Verification and Field Survey Report with designated stakeholder attestations. The same mandatory acquisition and field-verification requirements apply to each of the 26 Option Year 1 facilities when that Option Year is exercised.

Deliverables: Field Data Collection Plan and Survey123 and/or Field Maps templates; LiDAR Acquisition and QA Plan; LiDAR schedule; raw and registered point-cloud deliverables; scan-control and registration report; coverage and exceptions log; field-survey data and discrepancy records; corrected Indoors data; training materials for survey personnel; and Data Verification and Field Survey Report with designated stakeholder attestations.

Indoor LiDAR Survey and Accuracy Requirements: Before field work, submit a survey and scan plan identifying control, coordinate system, equipment, registration method, building and floor coverage, access restrictions, occlusions, coverage exceptions, security controls, and schedule. Apply the USIBD Level of Accuracy Specification, version 3.1, verification methodology or a Government-approved equivalent. Checkpoints shall be independent of, and not used in, scan registration and shall be well distributed horizontally and vertically. Use at least 20 independent checkpoints per floor or one checkpoint per 10,000 gross square feet on that floor, whichever is greater. Horizontal and vertical checkpoint root mean square error shall each be 2 inches or less, and at least 95 percent of checkpoint errors shall be 4 inches or less. Document every inaccessible, restricted, or materially occluded area and obtain COR disposition. These requirements apply to Building 126 in the Base Year and each named facility in Option Year 1.

Indoor LiDAR Deliverables: Provide all permitted raw and registered point clouds in E57 and ASPRS LAS 1.4 or losslessly compressed LAZ, the transferable native project when permitted, control and independent-checkpoint files, registration and trajectory logs when applicable, coordinate-system and vertical-reference definitions, equipment and calibration metadata, scan/coverage index, exceptions log, and a QA report documenting coverage, point density, registration results, checkpoint coordinates and errors, RMSE, the 95-percent result, artifacts, exclusions, and corrective action. Deliver derived DWG/PDF floor plans and Indoors data used for acceptance. Government-furnished data and deliverables first produced under the contract are subject to the contract data-rights clauses; pre-existing proprietary formats or tools shall be identified before use.

2.4 Task 4: Indoors Data Model Implementation and Geodatabase Creation Responsibilities: Create Indoors workspace and geodatabase using Esri's Indoors data creation tools and templates, complying with Esri Indoors information model specifications. Georeference floor plan data

(CAD/BIM/PDF) to existing VALBHS campus basemap. Import or digitize floor plan features to create Indoors feature classes (Sites, Facilities, Levels, Units, Details, Occupants, Events) and related tables.

Populate occupant and organization tables with department, service, cost center, and organizational hierarchy information. Implement data validation rules and attribute rules. Configure relationship classes.

Test geodatabase integrity and Indoors information model compliance. Document geodatabase schema, data dictionaries, and maintenance procedures.

Solution Data Responsibility: The Contractor shall create, validate, document, and maintain the Indoors feature data, schema, maps, services, application configurations, export packages, and change records within its authorized contract scope. The Contractor shall perform solution-level integrity checks and document recovery dependencies. The National VA ArcGIS Enterprise environment owner is responsible for platform and infrastructure administration, ArcGIS Enterprise and data-store backups, backup retention and restoration, disaster recovery, server and operating-system maintenance, antivirus and threat monitoring, platform audit logs, and enterprise access controls. The Contractor shall coordinate with and support the environment owner but shall not perform platform-administrator functions unless separately authorized in writing and granted the required access.

Deliverables: Indoors geodatabase with validated Sites, Facilities, Levels, Units, Details, Occupants, Events, and related tables; geodatabase documentation including schema, data dictionaries, relationships, attribute and validation rules; georeference documentation; integrity and validation test results; solution data-maintenance and recovery-dependency documentation; current export package; dependency inventory; and change log.

2.5 Task 5: Life Safety Drawing and A/E CAD File Integration for Authorized Implementation Buildings

Responsibilities: During the Base Year, compile, assess, align, and update only those existing Life Safety drawings and A/E CAD files necessary to create and validate the accepted Building 126 Indoors data.

During Option Year 1, perform the same implementation work only for the 26 facilities named in Section

3.1. Use the Indoors Details layer for appropriate architectural linework. Model exits, extinguishers, shutoffs, emergency equipment, security zones, egress routes, and other approved operational or Life Safety objects in separate floor-aware point, line, or polygon layers keyed to LEVEL_ID unless the current Esri Indoors model or National VA standard directs otherwise. Validate content with designated Government stakeholders. ArcGIS Indoors content is decision support and does not replace approved Life Safety drawings, emergency plans, codes, or procedures. After initial acceptance of a building, additional drawing revisions, renovation-driven updates, recurring CAD maintenance, or automated ingest are not included unless a written Contracting Officer order or contract modification identifies the building, source quantity, required outputs, and a not-to-exceed quantity or labor-hour ceiling.

Deliverables for each authorized implementation building: source-file inventory and assessment;

aligned and georeferenced CAD/Life Safety source data necessary for Indoors conversion; approved architectural details and separate floor-aware Life Safety/operational layers and attributes; validation report; and implementation change log. Recurring or post-acceptance CAD/Life Safety updates shall be delivered only under separately authorized, bounded work.

2.6 Task 6: Indoor Network, Wayfinding, and App Configuration Responsibilities: Create an Indoors network dataset for the authorized implementation building(s), accounting for walls, doors, secure corridors, accessible routes, restricted zones, public and staff-only circulation, stairs, elevators, and approved inter-building connections. Test and validate visitor, staff, accessible, maintenance, and emergency-routing scenarios. Configure the National VA ArcGIS Enterprise portal using Government-furnished Indoors entitlements and authorized least-privilege access. Publish approved floor-aware web maps and the indoor routing service. Configure ArcGIS Indoors Viewer in browser and kiosk modes, including floor filtering, search, routing, a Government-approved ‘You Are Here’ home location, kiosk auto-reset and virtual keyboard where supported, a VA-managed kiosk session, and display only of sanitized visitor wayfinding content. Kiosk hardware, device imaging, mounts, power, cabling, network installation, warranty, physical installation, and hardware maintenance are Government-furnished or provided under a separate contract and are excluded. General off-site or public-internet kiosk access is not required. Indoors Mobile, operational IPS, Space Planner/reservations, and production work-order launch actions are excluded unless separately exercised. Configure and test application-level sharing and access controls and document IPS readiness without deploying IPS.

Deliverables: Indoor Network dataset with validated connectivity and routing rules; published routing service; routing and constraint documentation; wayfinding test results; stakeholder validation; approved floor-aware maps and services published to the National VA ArcGIS Enterprise portal; configured Indoors Viewer in browser and kiosk modes; kiosk software configuration and GFE integration/acceptance test results; application access and sharing-control documentation; application configuration reference; and IPS readiness/dependency plan.

2.7 Task 7: Integration, Testing, Training, and Knowledge Transfer Responsibilities: Configure error handling, data validation, solution-level audit records, and approved access controls. Develop and execute a test plan covering data quality, map performance, routing accuracy, search, Viewer usability, Survey123 and/or Field Maps data-collection integration, security and sharing controls, browser-mode and kiosk-mode performance, and Section 508 conformance. Operational Mobile and IPS testing is excluded unless the applicable optional task is exercised. Conduct internal QA and facilitate UAT with designated stakeholders; document test evidence, defects, resolutions, exceptions, and Government acceptance.

Develop accessible user guides, quick-reference materials, video tutorials, and visual guides for Indoors administrators, general users, emergency responders, and survey/data-collection personnel within the mandatory scope. Train VALBHS administrators and key users on the data model, data maintenance, authorized publishing, Viewer administration, troubleshooting, implementation controls, and operation in the National VA ArcGIS Enterprise environment. Knowledge transfer shall cover solution architecture, data and application configuration, maintenance procedures, recovery dependencies, approved integration points, escalation paths, and support resources. Space Planner, reservations, Mobile, IPS, dashboards, and optional integrations shall be included only when the corresponding optional task is exercised.

System Support and Maintenance Transition: At Base Year conclusion, the Contractor shall transfer current data, maps, services, application configurations, scripts, dependency records, documentation, open-issue information, and support knowledge to the Government. The production solution will remain in the National VA ArcGIS Enterprise environment; no contractor-hosted production system is authorized. The Contractor is responsible for Base Year solution-level performance analysis and the specified post-implementation support period, while the Government environment owner retains platform and infrastructure responsibilities.

Deliverables: Migration and solution-design documentation; project Survey123 and/or Field Maps configurations; comprehensive Test Plan and acceptance criteria; QA, UAT, Section 508, and performance reports; defect and resolution log; role-specific user guides; accessible video/tutorial library;

training materials; final Knowledge Transfer Summary; quick-reference materials; support and escalation procedures; 60–90-day solution-level monitoring reports; National VA ArcGIS Enterprise migration acceptance documentation; current item/service/dependency inventory and export package; solution maintenance and recovery-dependency documentation; and IPS readiness/dependency plan. Operational IPS/blue-dot validation is excluded.

2.8 Task 8: Stakeholder Approval and Implementation Data Controls Responsibilities: Identify designated Government data owners, reviewers, and acceptance authorities for the authorized implementation building(s). Facilitate review of room configuration, labels, occupancy, use, access designations, sensitive content, and Life Safety elements; document comments, dispositions, exceptions, approvals, and an auditable project change history. The Government retains all approval authority. During the Base Year, this task applies to Building 126 implementation controls only. The enterprise-wide governance framework, stewardship model, recurring review cycles, and campus-wide update governance described in Attachment A Optional Task 2.1 are excluded unless separately exercised.

Deliverables: Implementation Approval Matrix; Building 126 Data Review and Acceptance Record;

Comment and Disposition Log; Exceptions and Outstanding-Issues Report; and project version/change history. Enterprise governance plans, enterprise data dictionaries, recurring governance processes, and campus-wide stewardship frameworks are Attachment A Optional Task 2.1 deliverables.

SCOPE OF WORK—OPTION YEARS

Option Year 1 shall be the mandatory core implementation period for the 26 facilities named below.

Option Years 2 through 4 shall focus on solution-level technical support, data maintenance, compatibility analysis, optimization, training, documentation, and administration support within the Government-hosted National VA ArcGIS Enterprise environment. The Contractor shall not furnish licensing, hosting, infrastructure administration, or platform maintenance. Attachment A tasks remain separately exercisable optional work during Option Years 1 through 4.

3.1 Option Year Objectives

Optional task ordering framework: Attachment A optional tasks are not included in the Base Year, Option Year 1 core building implementation, or Option Years 2 through 4 support merely because they are referenced in this SOW. Each optional task may be ordered only through written Contracting Officer action that identifies the task, authorized facilities or systems, quantities, Government-furnished items, deliverables, schedule, acceptance criteria, and price or ordering unit.

1. Option Year 1 Implementation: The Contractor shall complete the mandatory core implementation tasks described in Sections 2.1 through 2.8, as conformed for Option Year 1, for the following 26 facilities, comprising approximately 1,050,034 gross square feet in aggregate as a planning estimate:

Buildings 1, 2, 5, 5A, 5B, 5C, 6, 7, 8, 126OP, 136, 138, 149, 150, 160, 161, 164, 165, 166, 167T, 46, 50, 600, 800, CC, and FH. For each facility, perform LiDAR scanning, field verification, source-plan conversion, Indoors data-model implementation, routing-network creation, approved initial Life Safety/CAD integration, floor-aware publishing, Indoors Viewer browser/kiosk configuration as applicable, testing, training, acceptance, and turnover. Mobile, IPS, Space Planner/reservations, enterprise governance, enterprise integrations, dashboards, Experience Builder, GeoBIM, Business Analyst, and Reality/Site Scan work remain optional Attachment A tasks.

2. The resulting mandatory implementation portfolio is approximately 1.4 million gross square feet. All gross-square-foot figures are planning estimates. The Government does not provide authoritative floor counts or individual gross-square-foot values for the Option Year 1 facilities. Available Government records will be furnished after award, and the Contractor shall verify facility areas, floor counts, source-data conditions, access constraints, and the detailed rollout sequence through data assessment and field verification. The named facility list controls if an estimate differs from verified conditions.

3. For Option Years 2 through 4, provide solution-level technical support and administration for the accepted Indoors geodatabase, maps, services, and applications operating within the National VA ArcGIS Enterprise environment.

4. Monitor applicable Esri releases; assess solution compatibility; recommend updates; and test and deploy only Government-approved changes to Contractor-managed data, content, configurations, maps, services, and applications. The Government environment owner retains responsibility for ArcGIS Enterprise, operating-system, database-platform, antivirus, and security patching.

5. Monitor solution-level performance using telemetry and access made available by the Government;

analyze data, service, map, routing, and application issues; implement authorized solution-level optimizations; and escalate suspected platform or network issues to the Government environment owner.

6. Support VALBHS staff in authorized Indoors data maintenance, content updates, publishing workflows, and solution administration.

7. Provide augmented training, refresher sessions, and knowledge transfer to new VALBHS staff members.

8. Support the data integrity and operational use of the accepted Indoors solution. This requirement does not make the Contractor responsible for enterprise-platform uptime, network availability, infrastructure capacity, platform backups, or disaster recovery.

3.2 Option Years 2–4 Support Tasks and Responsibilities

3.2.1 Enterprise Licensing and Environment Coordination

Responsibilities:

• Coordinate with VALBHS and the National VA ArcGIS Enterprise system owner regarding continued availability and authorized use of Government-furnished licensing, hosting, subscriptions, user types, extensions, credits, and enterprise support dependencies.

• Maintain the current license, version, privilege, compatibility, and configuration dependency matrix for the accepted solution and separately exercised optional capabilities.

• Monitor authorized solution usage and user-access needs and report configuration or entitlement impacts to the Government; the Contractor shall not procure or resell licenses.

• Coordinate with Government environment owners and Esri support channels designated by the Government regarding availability, version compatibility, and support dependencies.

• Provide quarterly environment-coordination updates documenting licensing and version dependencies, authorized usage observations, risks, and optimization recommendations.

• Provide planning input for future Government-furnished software dependencies and optional capabilities when requested; optional implementation requires separate written authorization.

• Maintain current transition and sustainment documentation for solution dependencies, configuration prerequisites, open issues, and authorized access so the Government or a successor contractor can continue support.

Deliverables (Annual): Updated Government-Furnished Licensing and Entitlement Dependency Matrix;

software version and compatibility record; quarterly environment-coordination status reports; usage and optimization recommendations; and transition/sustainment documentation.

3.2.2 Solution-Level Technical Support and Administration Responsibilities:

• Provide technical support for the Contractor-configured Indoors data, network, maps, services, Viewer configurations, and separately exercised integrations or applications within the Government-provided environment.

• Monitor solution health and performance using Government-authorized access and available telemetry; promptly notify and coordinate with the Government environment owner when evidence indicates a platform, network, infrastructure, or security issue.

• Critical (Priority 1) incident: the production Viewer, kiosk-mode Viewer, or routing capability is unavailable to all authorized users; material corruption prevents use of accepted Indoors data; or a confirmed security event is attributable to Contractor-managed solution configuration. The Contractor shall acknowledge within four business hours and restore service or provide an accepted workaround within two business days.

• Non-critical (Priority 2 or 3) incident: functionality is degraded but the production solution remains usable, or a defect affects a limited function or user group. The Contractor shall acknowledge within one business day and resolve or provide an accepted workaround within five business days.

• SLA Measurement: Business hours are 8:00 a.m. through 4:30 p.m. Pacific Time, Monday through Friday, excluding Federal holidays. Resolution clocks exclude documented time awaiting Government access, information, approval, maintenance windows, or action by the National VA ArcGIS Enterprise environment owner, provided the Contractor promptly documents and escalates the dependency. Platform, infrastructure, licensing, network, and Government-controlled security incidents are coordination obligations and are not Contractor resolution failures unless caused by the Contractor.

• Maintain solution support logs, Contractor activity records, issue history, and change documentation available within the Contractor’s authorized scope; platform security and infrastructure logs remain Government responsibilities.

• Provide VALBHS technical staff with regular system status updates and issue reports.

• Support VALBHS's GIS administrator and key users with technical troubleshooting and configuration assistance.

• Coordinate authorized access, support procedures, escalation, and security protocols required for Government oversight of the implemented solution.

• Coordinate with Government environment owners regarding platform security, incident response, maintenance windows, and operational dependencies affecting the solution. Government-controlled outages or dependencies are subject to the SLA exclusions below.

Solution Data Maintenance and Recovery Coordination (Option Years 2–4):

• The Government environment owner shall perform ArcGIS Enterprise platform, data-store, and database backups; retain and validate backup media; perform restoration; and establish infrastructure recovery objectives.

• The Contractor shall document the Indoors solution’s content, services, schema, configuration, external dependencies, export and restoration sequence and shall participate in Government-directed recovery tests using authorized access.

• Perform scheduled integrity and validation checks on the Indoors feature data and Contractor-managed configuration and report discrepancies.

• Recommend query, index, service, map, and content optimizations and implement only changes within authorized solution-level privileges.

• Implement approved solution change control and maintain a complete change log, item/service dependency inventory, and current export package after material changes and at least quarterly.

• The Government environment owner shall administer enterprise accounts, authentication, and platform roles. The Contractor shall configure application groups, sharing, and privileges only as authorized and shall document each change.

• Generate quarterly Indoors data-integrity, export-package, dependency, and solution-optimization reports.

• Perform all authorized solution data operations in accordance with VA security, privacy, records, and change-control requirements.

Deliverables (Quarterly): Technical Support Summary; solution-performance metrics available to the Contractor; Indoors Data Integrity Report; Issue and Resolution Log; solution change log; current content export package and dependency inventory; recovery-dependency update; and enterprise-environment escalation/coordination record.

3.2.3 Solution Compatibility, Updates, and Release Coordination Responsibilities:

• Monitor applicable releases and support notices for ArcGIS Pro, ArcGIS Enterprise, ArcGIS Indoors components, and other software used by the accepted solution.

• Within 10 business days after an applicable release or support notice becomes available, assess compatibility, security and operational impact to the Contractor-configured solution and provide recommendations and identified dependencies.

• Plan approved solution-level changes with VALBHS and the Government environment owner to minimize operational disruption and comply with Government maintenance windows.

• Test proposed solution-level changes in a Government-approved nonproduction environment when one is made available; otherwise use a Government-approved test method before production deployment.

• Deploy only approved data, content, map, service, application, and configuration changes within authorized privileges. The National VA ArcGIS Enterprise environment owner shall deploy ArcGIS Enterprise, operating-system, database-platform, antivirus, and security patches.

• Document all assessed and approved solution changes with versions, dates, test evidence, dependencies, rollback information, and functional impacts.

• Provide updated accessible user guidance and training for approved solution changes that materially affect Government users.

• Coordinate with Esri support through Government-approved channels and remain current with applicable Esri Indoors practices.

Deliverables (Quarterly): Release and Compatibility Assessment; proposed solution-update plan; test results; approved solution-change release notes; updated user guidance; and version/change log.

3.2.4 System Optimization and Performance Enhancement Responsibilities:

• Conduct quarterly solution-performance reviews analyzing application and service response, routing, map rendering, and Indoors data performance…