36C25025Q0979.docx

36C25025Q0979

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

539-26-1-556-0002 36C25025Q0979 09-25-2025 Josh Kovar 937-268-6511 x 7141 10-10-2025 13:30

EDT

36C250 Department of Veterans Affairs Network Contracting Office (NCO) 10 3140 Governor’s Place Blvd. Suite 210 Kettering

OH

45409-1337 X 541519 $34 Million N/A X 36C539 Department of Veterans Affairs VHA VISN 10 Pharmacy Operations Multiple Locations in IN, OH, and MI.

Please see SOW for details

36C250 Department of Veterans Affairs Network Contracting Office (NCO) 10 3140 Governors Place Blvd. Suite 210 Kettering

OH

45409-1337

Financial Services Center Invoices To Be Submitted Electronically https://www.ob10.com/us/en/veterans-affairs// Invoice Setup Info Phone

877 353 9791 512 460 5429 See CONTINUATION Page This is a solicitation for a Paperless Medicine Guide for VHA VISN 10 locations as identified in the SOW.

Vendor shall provide all items indicated in Quote Preparation Instructions (Section E.6) This requirement shall be evaluated in accordance with FAR 13 procedures, Comparative Evaluations.

Questions are due by 1:30 PM EST on 10/3/2025 via email to Joshua.Kovar@VA.gov. Phone queries will not be entertained.

Vendor responses are due no later than 1:30 PM EST on 9/15/2025 via email to Joshua.Kovar@VA.gov.

See CONTINUATION Page X X x Josh Kovar Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C250 Josh Kovar

Network Contracting Office (NCO) 10 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

https://www.tungsten-network.com/customer-campaigns/veteransaffairs/ ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PERFORMANCE WORK STATEMENT

Veterans Integrated Service Network Serving Indiana, Michigan, and Ohio (VISN 10) Performance Work Statement Paperless Medication Guides Updated: 8/19/2025

INTRODUCTION:

VISN 10 has identified the need to have a quick-response (QR) code printed on their prescription labels that provide quick and convenient access to electronic medication guides to increase efficiency.

BACKGROUND:

Outpatient Pharmacies throughout VISN 10 dispense an impressive volume of approximately 185,750 prescriptions each month through window and local mail services. This number does not account for the prescriptions filled through the centralized Consolidated Mail Outpatient Pharmacy (CMOP).

The Food and Drug Administration (FDA) Code of Federal Regulations (21 CFR 208) requires that a medication guide be included with every prescription that is dispensed for a medication with package insert and instructions for use. The medication guides are crucial for educating patients about important aspects of their prescription including dosing instructions, potential side effects, and adverse reactions. Typically, each medication guide spans between 2 to 4 pages. On average, that’s greater than 550,000 sheets of paper that go out of the pharmacies in VISN 10 each year. These medication guides automatically print with the prescription label through pharmacy automation and staff must manually collate and affix to the prescription bag.

Medication guides play a critical role in ensuring patients are well-informed and can safely and effectively use their medications. As of 2023, the FDA approved electronic medication guides instead of the traditional paper formats unless otherwise requested by a patient. This innovative transition is a significant technological advancement that opens a door for resource conservation and cost savings opportunity. These electronic/digital guides can be accessed effortlessly by patients using a quick-response (QR) code printed on their prescription labels. By simply scanning this QR code with the camera on their smartphones, a website with the pushed medication NDC and ID is opened on the patient's smartphone that contains the most up-to-date information, including potential demonstration videos and other interactive content. No Protected Health Information (PHI) or VA sensitive data is integrated in the QR code.

REGULATORY COMPLIANCE:

· FDA Regulations on Medication Guides

· 21 CFR 208: This regulation requires that a medication guide be provided with certain prescribed drugs and biological products when the FDA determines that:

· Patient labeling could help prevent serious adverse effects.

· The product has serious risks that could affect a patient's decision to use or continue to use the product.

· Patient adherence to directions for the use of a product is crucial to its effectiveness.

· Federal Electronic Health Record (EHR) Regulations

· Health Information Technology for Economic and Clinical Health (HITECH) Act: This act promotes the adoption and meaningful use of health information technology.

· 21st Century Cures Act: This act includes provisions to improve the interoperability of health information technology and to facilitate patient access to electronic health information.

LOCATION OF SERVICES:

SCOPE OF SERVICES/DESCRIPTIONS:

***NOTE: The Government reserves the right to add or remove any additional Medical Centers, CBOC’s or other facilities to the contract as they become available. Furthermore, the Government reserves the right to add, increase, or decrease types of quantities of service to allow for fluctuations of client demand that are otherwise unknown at time of solicitation. The total contract value may increase up to 20% of the base award.

1. The vendor’s system must be commercially available with minimal setup and/or development necessary for implementation.

2. The vendor’s system must integrate with ScriptPro outpatient pharmacy automation system so that ScriptPro can add the Quick-Response (QR) code to the prescription label using the dispensed product NDC that will take the Veteran and/or their caregiver directly to the detailed medication information. No PHI or VA sensitive information will be included in the QR code.

3. Medication information is derived from and aligned with the Food and Drug Administrative (FDA)-approved package inserts.

4. When medication requires unique administration, such as inhalers, the medication information includes an easy-to-follow video.

5. Medication information and video language are reviewed by pharmacists and written at a 4th-5th grade level to ensure that they are easily understood and Section 508 compliant for accessibility.

6. Medication information and videos are reviewed annually, at a minimum, to ensure Veterans are receiving the most up-to-date information on their medication.

7. The system has an easy way for the VA facility to opt out Veterans that prefer paper medication guides and do not wish to receive them electronically.

8. The site allows for custom branding such as the VA logo.

9. Paperless medication guide must be compatible with the new Federal Electronic Health Record (EHR), Oracle Health.

10. Vendor content/website must be viewable and accessible for VA patients 24/7/365.

11. Solution is not allowed to be installed or interfaced within VA EMR (Electronic Medical Record).

12. Solution to be deployed to Outpatient Pharmacy Automation.

13. QR Code that is generated by the Station/outpatient pharmacy automation shall integrate with existing labels with minimal impact to information. This QR code is not a stand-alone label.

14. Vendor supplied URL must not take patients to a generalized landing page; they should take directly to the actual NDC record.

15. Solution shall not be Mobile App Dependent and function with all smart device built-in camera code functionality.

16. Vendor shall provide table cards, posters and other educational materials to support the initiative.

17. Vendor shall keep each URL active for 1-year minimum after the prescription is filled regardless of contract status.

18. The sites listed below are currently utilizing a solution called Lumistry and will continue to do so until their subscription expires. After the expiration of their current subscription, they will be brought into this contract. The price-cost schedule properly articulates all the VISN stations’ start and end dates:

a. Cincinnati

b. Cleveland

c. Indianapolis

d. Northern Indiana

e. Columbus

REPORTING REQUIREMENTS:

The vendor will provide quarterly reports to gauge user visits, redundant visits, and other relevant metrics. These reports should include, but are not limited to:

· Total number of user visits to the electronic medication guides.

· Total number of page views by user to the electronic medication guides.

· Number of unique users accessing the guides.

· Frequency of redundant visits by the same users.

· Average time spent on the electronic medication guide pages.

· User interaction metrics, such as clicks on demonstration videos or other interactive content.

· Any technical issues encountered by users and their resolution status.

These reports will be submitted to the designated VISN 10 point of contact listed above and will be used to assess the effectiveness and user engagement of the paperless medication guide system.

PERIOD OF PERFORMANCE:

Please note that some sites will not start upon contract award, please see Scope #18.

· Base Year: 11/1/2025 – 10/31/2026

· Option 1: 11/1/2026 – 10/31/2027

· Option 2: 11/1/2027 – 10/31/2028

· Option 3: 11/1/2028 – 10/31/2029

· Option 4: 11/1/2029 – 10/31/2030

INVOICING:

All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Payment shall be made monthly in arrears upon receipt of a properly prepared detailed invoice and validated by the Site POC. Invoices must be sent electronically through VA Tungsten Network Portal. https://www.tungsten-network.com/customer-campaigns/veteransaffairs/

A PROPERLY PREPARED INVOICE SHALL CONTAIN:

· Invoice Number and Date services were provided

· Contract Number

· Contractor’s Name and Address

· Accurate Purchase Order Number

· CLIN & Date of service/period of supply

· Description of Supply or Service provided Broken Down by service, or site

· Total Amount Due

QUALITY CONTROL AND QUALITY ASSURANCE FOR CONTRACT SERVICE:

The contractor shall be responsible for effective implementation of their Quality Control Program, and shall be responsive to the requirements of the Government’s Quality Assurance Plan conducted by the COR or VISN POC.

Quality Control. The contractor shall have a Quality Control program to assure that the requirements of the contract are provided as specified. One copy of the Contractor’s basic Quality Control Program shall be submitted for approval by the COR or VISN POC. Subsequent changes to the approved Quality Control Program must also be reviewed and approved by the COR or VISN POC with final approval by the Contracting officer. The program shall include but not be limited to the following.

An inspection system covering the performance indicators given in the Quality Assurance/Performance Requirements table below.

A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

A file of all quality control inspections inspection results, and any corrective action required shall be maintained by the Contractor throughout the duration of this contract. This file shall be the property of the Government and shall be available to the COR or VISN POC during normal working hours. The file shall be turned over to the Government within 14 days of completion of termination of the contract.

QASP: A (Quality Assurance Surveillance Plan (QASP) has been developed for in-house operations or to implement a service contract. It is designed to aid the Government in providing effective and systematic surveillance of all aspects of paperless medicine guides. This plan provides for monitoring all contract requirements through a combination of methods. These are:

· Check in at all locations using hospital tracking system were applicable.

· Furnishing reports including pick up data.

· Random observation

· Client/Customer Complaints

· Surveillance Activity Checklist

The contractor is required to conduct a check-in process upon arrival at all designated locations. This procedure shall be executed using the hospital tracking system, where applicable. QR Codes, accessible at entry points and front desks or can be provided by point of contact (POC). This must be utilized by the contractor to gain access to the app. The App will capture and record details such as time, date, and location upon check-in. Additionally, the contractor is obligated to input details regarding the services provided into the available slots within the app.

The contractor shall be responsible for furnishing comprehensive details regarding performance and any identified deficiencies. This information will be delivered via email to identified Government officials in the role of COR or VISN POC, and or identified leadership, Alternate COR or the contracting officer if COR, VISN POC is not available.

The QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

The objective of this surveillance plan is to evaluate how the Government or contractor is performing in key areas.

We are primarily interested in the final product or service being provided and not the details of the accomplishment.

QUALITY ASSURANCE / PERFORMANCE REQUIREMENTS STANDARDS

PRS #1

Site Reliability and Uptime

PRS #2

Accuracy of NDC Information

PRS #3

NDC Frequency and Timeliness

PRS #4

Reporting and Invoicing Timeliness

PRS #5

DOL Wage Determination Compliance

PERFORMANCE MONITORING:

The government will periodically evaluate the contractor's performance by appointing representative(s) from serviced facilities to monitor performance to ensure services are received.

The government representative will evaluate the contractor's performance through intermittent observation and on-site inspections of the contractor's quality control program and receipt of complaints from facility personnel.

Routine collections and container movements will be observed by a government representative at random intervals no less than once per month.

The government representative will perform on-site inspections of the contractor's facility(s) if applicable, no less than once annually. The government may increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. The government will also receive and investigate complaints from various customers located on the installation.

The contractor shall be responsible for initially validating customer complaints. However, the government representative shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

ACCEPTABLE PERFORMANCE

The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action.

UNACCEPTABLE PERFORMANCE

When unacceptable performance occurs, the COR or VISN POC shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR or VISN POC shall document the discussion and place it in the COR file.

a. When the COR or VISN POC determines formal written communication is required, the COR or VISN POC shall prepare a Contract Discrepancy Report (CDR) and present it to the contractor's program manager.

b. The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR or VISN POC. The Government shall review the contractor's corrective action plan to determine acceptability.

c. Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

The Contractor shall appoint a point of contact that will have the responsibility to respond to customer needs in accordance with this contract. He/she will ensure emergent needs are appropriately addressed within 24 hours and non-emergent needs addressed within the normal delivery period specified by the contract. Facility POC’s are listed above.

SPECIAL CONTRACT REQUIREMENTS:

PER REVIEW OF VA HANDBOOK 6500.6, CONTRACT SECURITY, APPENDIX A- INFORMATION SECURITY AND PRIVACY CHECKLIST:

· “The C&A requirements do not apply, and a Security Accreditation Package is not required.”

· Acquisition of this service does not involve storage, generating, transmitting, or exchanging of VA sensitive information to the vendor

B.3 PRICE/COST SCHEDULE

Items Marked as NSP do not require pricing as they are placeholders for each period of performance.

Items contained below are for informational purposes. All quoters shall provide pricing in the attached Excel document Price-Cost_Schedule – 25Q0979.xls. Pricing shall not be provided anywhere else in the quote submission. The pricing file shall be returned as an Excel (xls) document.

ITEM INFORMATION

Paperless Medication Guides VHA VISN 10 Sites Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AA

Ann Arbor VA Medical Center

(2) Servers/Sites Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AB

Battle Creek VA Medical Center

Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AC

Chillicothe VA Medical Center

(1) Server/Sites Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AD

Dayton VA Medical Center

Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AE

Detroit VA Medical Center

Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AF

Cincinnati VA Medical Center

Contract Period: Base POP Begin: 06-20-2026 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AG

Cleveland VA Medical Center

(5) Servers/Sites Contract Period: Base POP Begin: 07-15-2026 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AH

Indianapolis VA Medical Center

Contract Period: Base POP Begin: 03-14-2026 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AJ

Northern Indiana VA Medical Centers

Contract Period: Base POP Begin: 02-01-2026 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AK

Columbus OH VA Medical Center

Contract Period: Base POP Begin: 06-27-2026 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

0001AM

Saginaw, MI VA Medical Center

(1) Server/site

Contract Period: Base POP Begin: 11-01-2025 POP End: 10-31-2026

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

Paperless Medication Guides VHA VISN 10 Sites Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AA

Ann Arbor VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AB

Battle Creek VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AC

Chillicothe VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AD

Dayton VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AE

Detroit VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AF

Cincinnati VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AG

Cleveland VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AH

Indianapolis VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AJ

Northern Indiana VA Medical Centers

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AK

Columbus OH VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

1001AM

Saginaw, MI VA Medical Center

Contract Period: Option 1 POP Begin: 11-01-2026 POP End: 10-31-2027

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

Paperless Medication Guides VHA VISN 10 Sites Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AA

Ann Arbor VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AB

Battle Creek VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AC

Chillicothe VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AD

Dayton VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AE

Detroit VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AF

Cincinnati VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AG

Cleveland VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AH

Indianapolis VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AJ

Northern Indiana VA Medical Centers

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AK

Columbus OH VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

2001AM

Saginaw, MI VA Medical Center

Contract Period: Option 2 POP Begin: 11-01-2027 POP End: 10-31-2028

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

Paperless Medication Guides VHA VISN 10 Sites Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AA

Ann Arbor VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AB

Battle Creek VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AC

Chillicothe VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AD

Dayton VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AE

Detroit VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AF

Cincinnati VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AG

Cleveland VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AH

Indianapolis VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AJ

Northern Indiana VA Medical Centers

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AK

Columbus OH VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

3001AM

Saginaw, MI VA Medical Center

Contract Period: Option 3 POP Begin: 11-01-2028 POP End: 10-31-2029

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

Paperless Medication Guides VHA VISN 10 Sites Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AA

Ann Arbor VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AB

Battle Creek VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AC

Chillicothe VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AD

Dayton VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AE

Detroit VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AF

Cincinnati VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AG

Cleveland VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AH

Indianapolis VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AJ

Northern Indiana VA Medical Centers

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AK

Columbus OH VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

4001AM

Saginaw, MI VA Medical Center

Contract Period: Option 4 POP Begin: 11-01-2029 POP End: 10-31-2030

PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

Page 1 of Page 1 of

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days prior to contract expiration..

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days prior to contract expiration.; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause) C.4 VAAR 852.239-76 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY (FEB 2023)

(a) All information and communication technology (ICT) (formerly referred to as electronic and information technology (EIT)) supplies, information, documentation and services support developed, acquired, maintained or delivered under this contract or order must comply with the ‘‘Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards’’ (see 36 CFR part 1194). Information about Section 508 is available at http://www.section508.va.gov/.

(b) The Section 508 accessibility standards applicable to this contract or order are identified in the specification, statement of work, or performance work statement. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(c) The Section 508 accessibility standards applicable to this contract are: https://www.section508.gov/

(d) In the event of a modification(s) to this contract or order, which adds new EIT supplies or services or revises the type of, or specifications for, supplies or services, the Contracting Officer may require that the Contractor submit a completed VA Section 508 Checklist and any other additional information necessary to assist the Government in determining that the ICT supplies or services conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(e) If this is an Indefinite-Delivery type contract, a Blanket Purchase Agreement or a Basic Ordering Agreement, the task/delivery order requests that include ICT supplies or services will define the specifications and accessibility standards for the order. In those cases, the Contractor may be required to provide a completed VA Section 508 Checklist and any other additional information necessary to assist the Government in determining that the ICT supplies or services conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the provided documentation, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(End of Clause)

C.5 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract. Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.

(End of Clause) (End of Addendum to 52.212-4)

C.6 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025) (DEVIATION FEB 2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115–91).

(3) 52.204–25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115–232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232–40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[] (1) 52.203–6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

[] (2) 52.203–13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

[] (3) 52.203–15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[x] (4) 52.203–17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

[X] (5) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (6) [Reserved] [] (7) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (8) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L.