Attachment A - Salient Characteristics TVHS VA Police Service 911 Dispatch Center rev. 5 11 2021.pdf

Salient Characteristics Police Dispatch Center 36C24921Q0192

Requirement:

The Tennessee Valley Healthcare System (TVHS) is comprised of two main campuses located in Nashville and Murfreesboro, Tennessee, and nineteen (19) Outpatient Clinics throughout Southern Kentucky and Middle Tennessee, extending from Bowling Green, KY to Chattanooga, Tennessee. Emergency Communications Center Integrated Dispatch Console requirement is for three (3) all-purpose and interoperable dispatch consoles for V.A. Police for use in operations in support of the V.A. TVHS’s mission and to ensure the safety and security of the V.A. Police, hospital staff, and its Veteran population. A 3-console dispatch center will allow the TVHS Police and Dispatch Center to connect to the local county police, fire, and EMS as well as between each of the four (4) TVHS campuses.

911 Dispatch Center:

• 911 Call Taking Equipment:

o Call Taking Core Components to include 24 Port POE 10/100/1000 Rack Mount Switch o Call Taking Network Options (2 each) o Call Taking Gateway Options o Call Taking Core Options o Call Taking Workstations to include speakers, power supply, licenses, and a 911 SIP phone (3 each) o Call Taking Hardware Options o Call Taking Workstation Jackbox Options to include cables to connect the call taking station and the radio. The dispatch console to share a common headset jackbox.

o Call Taking Cabling, Wiring, Racks to include connectorized punch block, 25, 10ft RJ-21 cables, PC USB extensions and cables, patch and interconnect cables, jack for data / audio, premium interconnecting wiring and wire molding.

• Call Taking UPS & Power:

o Three (3) UPS for computers and Call Taking Equipment o UPS for Rack Equipment o UPS providing 2-4 hours of backup o 6 AWG flexible ground wire o Lugs for 6 AWG wire

• Radio Dispatch Console Equipment:

o Operator workstation PC, media Dock, speakers, & power supply (3 each) o Individual call software set. Includes individual radio call, call alert, radio check, Radio

Monitor, inhibit / uninhibit (3 each) o Tone signaling / paging capability includes manual paging operation, instant, call & stacked paging, call & stacked paging, 2-tone 100, 1000, & custom calls (Mot & GE), quick call (2+2), DTMF, Knox.

o Event Replay. Short term audio playback at the console position.

• Radio Dispatch Workstation Hardware / Software:

o Headset, 6-wire noise cancelling lower dual-prong adaptor with 10' cable with 1 noise cancelling upper headset top (4 each) o Dual prong headset jackbox with dual volume control (Needed for TRHI) (3 each) o Spare dual prong headset jackbox option, dual volume control (Needed for TRHI) o Footswitch, Single w/ 10' cable (3 each) o 10ft shielded speaker and Y training cables (3 each) o Desktop microphone, with 6' RJ45 to RJ45 cable (3 each) o Dispatch radio gateway interface with license and associated cables (5 each) o Radio dispatch system hardware & software with shielded CAT 5e cables (3 each) o Telephone gateway manager & hardware with cables and licenses o Radio dispatch mounting, cables, equipment rack & power equipment o Radio dispatch monitors & network equipment including 23” widescreen LCD monitor (3 each), 24-port managed gigabit rack mount switch (6 each), network VPN router o VPN firewall

• Control Base Stations:

o UHF 380 / 470 MHz, 45 watts conventional / 800MHz TYPE-C (Gen1/Gen2) trunking transceiver Includes, P25 conventional (4 each) o TACN 700 / 800 MHz, 30/35 watts conventional / 800MHz TYPE-C (Gen1/Gen2) trunking transceiver includes, P25 conventional, Phase 1, and Phase 2 trunking o Desktop Power Supply. 18-amp intermittent, 15-amp continuous (5 each) o Rack mount power supply. 20-amp for control stations (5 each) o Desktop power supply. 18-amp intermittent, 15-amp continuous (5 each) o Rack mount UPS for control stations (4 each) o UPS providing 2-4 hours of backup o Equipment rack for control stations o TACN control station antenna and installation at the VA campus o VA Control Station Antenna and Installation at the VA campus

• Dispatch Room:

o Custom dispatch furniture. Includes monitor arms, large center monitor brackets, personal storage, and a bridge between consoles one and two. For all three (3) positions and Iron Horse 24-Hour chairs or equivalent.

• Logging Recorders:

o 3U rack-mountable system with applicable hardware / software o Blu-ray multi-drive, two (2) network ports o (1 each) 1TB removable HDD + 1 Blu-ray drive o Integrated 7" color LCD touch screen display o Dual port 100MB/1000 PCIe (PCI Express) network card o Internal IP recorder w/ First Eight (8) G.711 channel license o 8 pack MediaWorks DX (web) concurrent license o Metadata Integration for dispatch, RoIP

• Time & Frequency Reference:

o GPS/GNSS time server / master clock, able to synchronize with all systems and logging recorder o NENA PSAP master clock standard includes 10/100Base-T port, 1 - RS-232 and 1 - RS-485

ASCII time code ports, 1 - IRIG B/E AM/TTL time code output port, and front panel keypad with dual LED/LCD display. 19" wide, 1U high chassis with rack-mounting ears, and integral power supply.

o OCXO oscillator for GPS backup o Multi-port network card - (3 each) 10/100/1000 baseT for NTP network requirements providing a total of 4 NTP for the following; NG-911 call taking, IP radio console, CAD and the administration network.

o GPS antenna o GPS antenna surge protector o 4.0" Digital display clock 6-digit (HH:MM:SS) synchronized by NetClock time server/master clock via the network. Green LED display of hour, minute and seconds. 12 and 24-hour format, plus date / time alternating format. PoE powered, or 110VAC with separate AC power injector.de

• Extended Service. Includes 24/7/365 remote support, and next business day on site support, software and hardware services main system components, console PCs, headset jackbox, media docks, routers / switches, and anti-virus software. The ability to have the software updated as required. Items included:

o 911 Call Taking Equipment:

o Radio Dispatch Console Equipment

• Warranty:

o 911 Call Taking Equipment minimum of five (5) Years from acceptance o Radio Dispatch Console Equipment minimum of five (5) Years from acceptance o Radio Dispatch Console (desk) minimum of three (3) Years from acceptance o Dispatch Room Lifetime warranty on all structural components, a minimum of five (5) years on all electrical o Logging Recorders minimum of five (5) Years from acceptance includes a software updates subscription