36C10X25Q0029 0003_1.docx

This is an amendment to a solicitation providing answers to questions submitted during the Q&A period and including several modified attachments. The original solicitation (36C10X25Q0029) is for Enterprise Mail Management (EMM) Program Support Services for the VA Office of Information Technology, requiring contractor staff to support daily activities of mail managers across the VA, including Veterans Benefits Administration and National Cemetery Administration. The contractor will assist mail room managers with USPS, UPS, and FedEx regulations, and work with government staff and FFRDC/MITRE to learn EMM processes, with MITRE transitioning duties to support staff.

The procurement is a 100% SDVOSB set-aside under NAICS 541611 with a size standard of $24.5 million. It will be awarded as a firm-fixed-price contract with a base period from February 23, 2025, through February 22, 2026, plus three 12-month options. Quotes are due January 31, 2025, at 1:00 PM ET and must be submitted via email to derek.devine@va.gov and wanda.edwards@va.gov. The contracting office is the VA Strategic Acquisition Center in Frederick, MD.