ATTACHMENT E - PRICE SCHEDULE v2.xlsx
XLSX spreadsheet 23 KB Posted
- Solicitation number
- 36C10X24R0048
About this file
This document is an ATTACHMENT E - PRICE SCHEDULE v2.xlsx related to a federal contract opportunity. It provides a detailed price schedule for a contact center support services contract, including labor categories, estimated quantities, and unit and total prices. The contract has a base period and four option periods. Key pricing details include: a base period total of $375,000, Option Period 1 total of $515,000, Option Period 2 total of $530,450, Option Period 3 total of $546,363.50, and Option Period 4 total of $562,754.40. The optional contract line items include PACT hourly rates for supervisors, senior agents, and agents, as well as hourly rates for PMAA, supervisors, senior agents, and agents. The total contract value inclusive of all option periods is $2,529,567.90.
The related federal contract opportunity is for "VEO Contact Center Support Services" solicitation number 36C10X24R0048, issued by the Department of Veterans Affairs Strategic Acquisition Center Frederick. It is a Request for Proposal (RFP) under FAR Part 15 Contracting by Negotiation, with a proposal due date of 6/24/2024 and questions due by 6/03/2024.
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Other files
| File | Type | Posted |
|---|---|---|
| ATTACHMENT F - Solicitation Questions and Answers_Government Respones 2.xlsx | XLSX spreadsheet | |
| S06 36C10X24R0048 0002.pdf | ||
| 36C10X24R0048_1.pdf | ||
| ATTACHMENT F - Solicitation Questions and Answers_Government Responses.xlsx | XLSX spreadsheet | |
| ATTACHMENT A - Phase 1 EXPERIENCE MATRIX.docx | DOCX document | |
| S06 36C10X24R0048 0001.pdf | ||
| ATTACHMENT F - Solicitation Questions and Answers.xlsx | XLSX spreadsheet | |
| ATTACHMENT D - PAST PERFORMANCE QUESTIONNAIRE.pdf | ||
| ATTACHMENT B - CONTRACTOR RULES OF BEHAVIOR.docx | DOCX document | |
| ATTACHMENT C - PAST PERFORMANCE REFERENCES.pdf | ||
| 36C10X24R0048_1.docx | DOCX document | |
| ATTACHMENT A - Phase 1 TECHNICAL MATRIX.docx | DOCX document | |
| ATTACHMENT E - PRICE SCHEDULE.xlsx | XLSX spreadsheet |
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Text version
VENDOR NAME
| CLIN | DESCRIPTION | QTY | UNIT | UNIT PRICE | TOTAL PRICE |
| 0001 | Contact Center (CC) Support (1 Program Manager, 1 Deputy Program Manager, 10 Supervisors, 2 PMAAs, 10 Senior Agents, 130 Agents) | 9 | MO | ||
| 0002 | Monthly Reporting | 9 | MO | ||
| 0003 | Call Center Agents (Overtime) | 3750 | HR | ||
| 0004 | Call Center Agent (Part Time) | 3750 | HR | ||
| 0005 | Supervisor Hourly Rate | 5760 | HR | ||
| 0006 | Senior Agent Hourly Rate | 5760 | HR | ||
| 0007 | Agent Hourly Rate | 74880 | HR | ||
| 0008 | Travel not to exceed (NTE) | 1 | LT | $ 225,000.00 | $ 225,000.00 |
| 0009 | ODC NTE | 1 | LT | $ 150,000.00 | $ 150,000.00 |
| 0010 | Supervisor PACT Hourly Rate (Optional) | 7200 | HR | ||
| 0011 | Senior Agent PACT Hourly Rate (Optional) | 7200 | HR | ||
| 0012 | Agent PACT Hourly Rate (Optional) | 93600 | HR | ||
| 0013 | PMAA Hourly Rate (Optional) | 2880 | HR | ||
| 0014 | Supervisor Hourly Rate (Optional) | 21600 | HR | ||
| 0015 | Senior Agent Hourly Rate (Optional) | 21600 | HR | ||
| 0016 | Agent Hourly Rate (Optional) | 313920 | HR | ||
| BASE PERIOD TOTAL | $ 375,000.00 | ||||
| BASE PERIOD TOTAL (Inclusive of Optional CLINs) | $ 375,000.00 | ||||
| OPTION PERIOD 1 | |||||
| 1001 | Contact Center (CC) Support (1 Program Manager, 1 Deputy Program Manager, 10 Supervisors, 2 PMAAs, 10 Senior Agents, 130 Agents) | 12 | MO | ||
| 1002 | Monthly Reporting | 12 | MO | ||
| 1003 | Call Center Agents (Overtime) | 5000 | HR | ||
| 1004 | Call Center Agent (Part Time) | 5000 | HR | ||
| 1005 | Supervisor Hourly Rate | 5760 | HR | ||
| 1006 | Senior Agent Hourly Rate | 5760 | HR | ||
| 1007 | Agent Hourly Rate | 74880 | HR | ||
| 1008 | Travel not to exceed (NTE) | 1 | LT | $ 309,000.00 | $ 309,000.00 |
| 1009 | ODC NTE | 1 | LT | $ 206,000.00 | $ 206,000.00 |
| 1010 | Supervisor PACT Hourly Rate (Optional) | 9600 | HR | ||
| 1011 | Senior Agent PACT Hourly Rate (Optional) | 9600 | HR | ||
| 1012 | Agent PACT Hourly Rate (Optional) | 124800 | HR | ||
| 1013 | PMAA Hourly Rate (Optional) | 3840 | HR | ||
| 1014 | Supervisor Hourly Rate (Optional) | 30720 | HR | ||
| 1015 | Senior Agent Hourly Rate (Optional) | 30720 | HR | ||
| 1016 | Agent Hourly Rate (Optional) | 443520 | HR | ||
| OPTION PERIOD 1 TOTAL | $ 515,000.00 | ||||
| OPTION PERIOD 1 TOTAL (Inclusive of Optional CLINS) | $ 515,000.00 | ||||
| OPTION PERIOD 2 | |||||
| 2001 | Contact Center (CC) Support (1 Program Manager, 1 Deputy Program Manager, 10 Supervisors, 2 PMAAs, 10 Senior Agents, 130 Agents) | 12 | MO | ||
| 2002 | Monthly Reporting | 12 | MO | ||
| 2003 | Call Center Agents (Overtime) | 5000 | HR | ||
| 2004 | Call Center Agent (Part Time) | 5000 | HR | ||
| 2005 | Supervisor Hourly Rate | 5760 | HR | ||
| 2006 | Senior Agent Hourly Rate | 5760 | HR | ||
| 2007 | Agent Hourly Rate | 74880 | HR | ||
| 2008 | Travel not to exceed (NTE) | 1 | LT | $ 318,270.00 | $ 318,270.00 |
| 2009 | ODC NTE | 1 | LT | $ 212,180.00 | $ 212,180.00 |
| 2010 | Supervisor PACT Hourly Rate (Optional) | 9600 | HR | ||
| 2011 | Senior Agent PACT Hourly Rate (Optional) | 9600 | HR | ||
| 2012 | Agent PACT Hourly Rate (Optional) | 124800 | HR | ||
| 2013 | PMAA Hourly Rate (Optional) | 3840 | HR | ||
| 2014 | Supervisor Hourly Rate (Optional) | 30720 | HR | ||
| 2015 | Senior Agent Hourly Rate (Optional) | 30720 | HR | ||
| 2016 | Agent Hourly Rate (Optional) | 443520 | HR | ||
| OPTION PERIOD 2 TOTAL | $ 530,450.00 | ||||
| OPTION PERIOD 2 TOTAL (Inclusice of Optional CLINS) | $ 530,450.00 | ||||
| OPTION PERIOD 3 | |||||
| 3001 | Contact Center (CC) Support (1 Program Manager, 1 Deputy Program Manager, 10 Supervisors, 2 PMAAs, 10 Senior Agents, 130 Agents) | 12 | Mo | ||
| 3002 | Monthly Reporting | 12 | Mo | ||
| 3003 | Call Center Agents with OT | 5000 | HR | ||
| 3004 | Call Center Agent Part Time Pool | 5000 | HR | ||
| 3005 | Supervisor Hourly Rate | 5760 | HR | ||
| 3006 | Senior Agent Hourly Rate | 5760 | HR | ||
| 3007 | Agent Hourly Rate | 74880 | HR | ||
| 3008 | Travel not to exceed (NTE) | 1 | LT | $327,818.10 | $ 327,818.10 |
| 3009 | ODC NTE | 1 | LT | $218,545.40 | $ 218,545.40 |
| 3010 | Supervisor PACT Hourly Rate (Optional) | 9600 | HR | ||
| 3011 | Senior Agent PACT Hourly Rate (Optional) | 9600 | HR | ||
| 3012 | Agent PACT Hourly Rate (Optional) | 124800 | HR | ||
| 3013 | PMAA Hourly Rate (Optional) | 3840 | HR | ||
| 3014 | Supervisor Hourly Rate (Optional) | 30720 | HR | ||
| 3015 | Senior Agent Hourly Rate (Optional) | 30720 | HR | ||
| 3016 | Agent Hourly Rate (Optional) | 443520 | HR | ||
| OPTION PERIOD 3 TOTAL | $ 546,363.50 | ||||
| OPTION PERIOD 3 TOTAL (Inclusive of Optional CLINS) | $ 546,363.50 | ||||
| OPTION PERIOD 4 | |||||
| 4001 | Contact Center (CC) Support (1 Program Manager, 1 Deputy Program Manager, 10 Supervisors, 2 PMAAs, 10 Senior Agents, 130 Agents) | 12 | Mo | ||
| 4002 | Monthly Reporting | 12 | Mo | ||
| 4003 | Call Center Agents with OT | 5000 | HR | ||
| 4004 | Call Center Agent Part Time Pool | 5000 | HR | ||
| 4005 | Supervisor Hourly Rate | 5760 | HR | ||
| 4006 | Senior Agent Hourly Rate | 5760 | HR | ||
| 4007 | Agent Hourly Rate | 74880 | HR | ||
| 4008 | Travel not to exceed (NTE) | 1 | LT | $ 337,652.64 | $ 337,652.64 |
| 4009 | ODC NTE | 1 | LT | $ 225,101.76 | $ 225,101.76 |
| 4010 | Supervisor PACT Hourly Rate (Optional) | 9600 | HR | ||
| 4011 | Senior Agent PACT Hourly Rate (Optional) | 9600 | HR | ||
| 4012 | Agent PACT Hourly Rate (Optional) | 124800 | HR | ||
| 4013 | PMAA Hourly Rate (Optional) | 3840 | HR | ||
| 4014 | Supervisor Hourly Rate (Optional) | 30720 | HR | ||
| 4015 | Senior Agent Hourly Rate (Optional) | 30720 | HR | ||
| 4016 | Agent Hourly Rate (Optional) | 443520 | HR | ||
| OPTION PERIOD 4 TOTAL | $ 562,754.40 | ||||
| OPTION PERIOD TOTAL (Inclusive of Optional CLINs) | $ 562,754.40 | ||||
| GRAND TOTAL | $ 2,529,567.90 | ||||
| GRAND TOTAL (Inclusive of Optional CLINS) | $ 2,529,567.90 |
File details come from the government source that posted it. Updated .