PAST PERFORMANCE QUESTIONAIRE.docx

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Z1AA--347-Boise RO Facility Maintenance Services
Solicitation number
36C10D24Q0188
Issued by

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This document is a Past Performance Questionnaire for a federal contract opportunity. The questionnaire requests an evaluation of a contractor's performance on a previous contract, including their overall quality of goods/services, delivery schedule, management/business relations, and regulatory compliance. The respondent is asked to rate the contractor's performance on a scale of 1 to 5 and provide comments. Additionally, the respondent is asked whether any cure notices, terminations, or CPARS entries have been made regarding the contractor. The respondent is also asked if they would award the contractor another contract based on their overall performance. The related federal contract opportunity is for Facility Maintenance Services at the VA Boise facility, with a solicitation number of 36C10D24Q0188.

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PAST PERFORMANCE QUESTIONAIRE

VBA BOISE FACILITY MAINTENANCE

Mail responses directly to tamara.feist-hatfield@va.gov NLT COB June 24, 2024.

Contractor’s Name:

Contract Number:

Total Contract Value:

Contract Title:

Contract Total Period of Performance Was Contractor Prime or Sub for this contract?

Name of Person Completing the Evaluation:

Title:Agency/Company:
Telephone:E-mail:

Please rate the contractor in each of the following areas. Note: there is room for comments that will be helpful to our evaluation.

· Not Applicable: N/A

· 1: Performance clearly below the contract performance standard or requirement

· 2: Performance occasionally does not meet minimum contract performance standard or requirement

· 3: Performance that meets the minimum contract performance standard or requirement

· 4: Performance that meets and occasionally exceeds the contract performance standard or requirement

· 5: Performance that almost always exceeds the contract performance standard or requirement

1. Overall Quality of Goods/Services Provided
N/A
1
2
3
4
5

What was the quality of the Contractors performance in executing the scope of the contract? Were key personnel qualified, professional, & reliable? Was the Contractor flexible in responding to emerging issues and implementing required solutions? Please provide comments below:

2. Satisfaction of Contractor Delivery Schedule/Timeliness
N/A
1
2
3
4
5

Was Contractors delivery performance on time with the contract schedule? Were they consistent in meeting the schedule & milestones? Was Contractor responsive to technical direction? Was Contractor timely to Government/customer inquiries? Please provide comments below:

3. Satisfaction of Management/Business Relations
N/A
1
2
3
4
5

Was Contractor businesslike in all correspondence? Was Contractor responsive to contract requirements?

Did Contractor have proactive approach? Did the Contractor solve/handle problems in a quick & professional manner? Was Contractor prompt in notifying the Agency/customer of any problems.

Was the Contractor timely in submitting invoices? Did the Contractor submit accurate invoices in accordance with the price schedule of the contract?

Please provide comments below:

4. Regulatory
N/A
1
2
3
4
5

Did the Contractor utilize the approved products supplies? Were MSDS materials provided and maintained as directed by the requirement? Were safety protocols followed? Please provide comments below:

5. Please provide a description of the services/products provided by the Contractor for this contract.

6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem to this contractor in the past 3 years?

Yes No If Yes, please explain.

7. Have you terminated this contractor for cause/default within the past 3 years, or are there any pending termination actions? Yes No If Yes, please explain.

8. Have you filed past performance information in the CPARS database that the contracting officer may search? Yes No Please explain.

9. Based on the contractor’s overall performance, would you award them another contract?

Yes No If No, please explain.

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