3-2. Evaluation Criteria.pdf

PDF 143 KB Posted

Attached to
Public Website Maintenance and Support
Solicitation number
RFP-309-26
Issued by
Boulder County, Colorado

About this file

This is an evaluation criteria document for Boulder County, Colorado's Public Website Maintenance and Support contract opportunity. The selection committee will evaluate vendor proposals based on a comprehensive set of criteria totaling 225 possible points. The primary evaluation categories include WordPress Experience (50 points), covering multi-site WordPress, theme and plugin development, website integrations, and design; AWS Hosting Experience (50 points), encompassing reserved instance management, IAM user management, load balancing, and infrastructure management; Website Process Workflow (25 points), focusing on Agile development practices and deployment best practices; Website Performance Monitoring and Optimization (25 points); and Website Accessibility Experience (25 points), specifically addressing WCAG 2.1-2.2 standards compliance and assistive technology testing.

Additional evaluation criteria include Rate Sheet/Proposed Pricing (25 points), Resource Training and Development (10 points) for sharing best practices in AWS, WordPress, and web accessibility, Resource Management and Responsiveness (10 points) addressing vendor availability and communication effectiveness, and Value Adds (5 points) for experience with AI implementation, multimedia creation, and multi-language content development. The vendor selected will provide comprehensive website maintenance, support, hosting management, accessibility oversight, and ongoing development services for Boulder County's enterprise WordPress environment and supporting AWS infrastructure. The contract will require coordination with Boulder County IT resources and web content authors from various departments and offices to deliver secure, scalable, and accessible digital services aligned with industry standards and best practices.

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Text version

Boulder County Procurement 1325 Pearl Street

Boulder, CO 80302

Evaluation Criteria

The proposals will be reviewed by a selection committee. The committee may request additional information from vendors or request interviews with one or more vendors. Final evaluation and selection may be based on, but not limited to, any or all of the following:

Description Points WordPress Experience including multi-site WordPress, child theme development, child plugin development, custom theme development, custom plugin development, website integrations with 3rd party systems (i.e. GovDelivery), website design, information architecture

AWS Hosting Experience including reserved instance management, IAM user management, load balancing, scalable resource management, security best practices, database resource management, infrastructure resource management

Website Process Workflow including Agile software development life cycle management, source control best practices, software deployment best practices, release configuration and communication best practices

Website Performance Monitoring and Optimization including resource monitoring, scalability tuning, downtime monitoring, security detection and response protocols

Website Accessibility Experience including WCAG 2.1-2.2 standards, customization of design elements/components, style customizations, ARIA attribute customizations, compliance monitoring, manual testing experience including use of assistive technology like JAWS and

NVDA

Rate Sheet/Proposed Pricing 25 Resource Training and Development including sharing best practices for AWS configurations and services, website accessibility best practices and recommendations[CG3.1], WordPress configuration and customizations, custom application development recommendations

Resource Management and Responsiveness including availability to perform work in a timely manner, communication best practices, first time resolution response of issues, escalation of support issues

Value Adds like experience with AI implementation and best practices, multimedia creation and support, plain language and multi-language content development

Total Possible 225

Evaluation Criteria

File details come from the government source that posted it. Updated .