25RE017_Attachment 2_Volume I_Factor 1_Technical Approach.xlsx

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Student Transportation Services (STS) Daily Commute (DC) For Hanscom AFB, Massachusetts
Solicitation number
HE125425RE017
Issued by

About this file

This file is an Excel spreadsheet detailing the Technical Approach (Factor 1) for a Student Transportation Services (STS) contract at Hanscom Air Force Base in Massachusetts. The document outlines detailed staffing requirements across four subfactors: Staffing Approach, Recruitment and Retention, Management Approach, and Vehicle Approach. Key staffing details include proposing 1 Contract Manager, 1 Alternate Contract Manager, 3 Drivers for daily commute, 1 Safety Aide for daily commute, and 3 Safety Aides for Special Education (SPED) transportation.

The solicitation (HE125425RE017) is a 100% Small Business set-aside with a NAICS code of 485410 and a small business size standard of $30.0M. Critical dates include a non-disclosure agreement submission deadline, a questions submission deadline of 12:00 p.m. EDT on 05 May 2025, and a proposal submission deadline of 12:00 p.m. EDT on 26 May 2025. The contract is issued by the Department of Defense Education Activity and covers daily commute and special needs student transportation services, with requirements for vehicle specifications, route planning, temperature control, and compliance with federal and state transportation regulations.

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Factor 1 - Instructions

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

Instructions
The Offeror is to review the instructions and questions for each tab under this Attachment 2 - Factor 1 - Technical Approach and respond accordingly.

The Offeror is to provide responses to all 4 tabs for each Subfactor:

Subfactor 1 – Staffing Approach, Subfactor 2 – Recruitment and Retention Approach, Subfactor 3 – Management Approach, and Subfactor 4 – Vehicle Approach.

Each question and response ties to the Factor 1: Technical Approach and its Subfactors evaluation criteria in the 52.212-1 Addendum and 52.212-2 Addendum of this solicitation.

The fields in which the Offeror's responses are required are highlighted in yellow. The fields in which the Offeror's responses are optional are highlighted in purple. The Offeror is instructed to keep within the word limitations articulated on each tab for each Subfactor. If the Offeror exceeds the word limitation, an error will occur and will not allow the Offeror to continue typing.

Any cells, marked in yellow, in Attachment 2 that are not completed by the Offeror will be automatically marked as a deficiency and may disqualify the Offeror from further being considered for award.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

Subfactor 1 - Staffing Approach

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

Instructions
The Offeror is to review the statements and questions in column "B" and provide a response in the corresponding row in Column "D" that is marked in yellow.

Should the Offeror propose an approach that exceeds the Government's requirements, the Offeror is to use the space provided in yellow in Column "E" of the corresponding row.

The Offeror is NOT to exceed a total of 200 words when providing additional information in Column "E."

NOTE: Any cells, marked in yellow, in Attachment 2 that are not completed by the Offeror will automatically be given a deficiency. The Offeror is not required to provide a response to all cells marked in purple as the Offeror will not receive a deficiency for not having above and beyond offerings to the Government.

HANSCOM
STUDENT TRANSPORTATIONS SERVICES (STS)
Subfactor 1 - Staffing Approach
PWS ReferenceHanscomGovernment Minimum RequirementOfferor's ProposalOfferor Response - Additional Information

(limited to a maximum of 200 words each)

How many CONTRACT MANAGERS is the Offeror proposing?1
Minimum requirements for Contract Managers (CM):
2.1.1.1Be available and ready to perform services 30 calender days before services begin
3.5.3Speak proficiently in: English
3.5.3Read proficiently in: English
3.5.3Write proficiently in: English
3.5.20Be able to attend face-to-face meetings as required
3.5.20Be available at any time. Be able to respond to any emergency requirements within the mileage/time restrictions outlined in the PWS upon COR request and be able to arrive at designated locations within the PWS time/mileage requirements upon COR request
How many proposed CM(S) will meet the above minimum requirements?
How many additional CMs, if any, do you propose will be available and ready to perform services AFTER 01 September 2025 ?
Above and beyond CM Qualifications/Certifications (not already listed in minimum requirements above)NOTE: An Offeror will not receive a deficiency rating for not having the additional credentials listed in this section at the time of proposals.
Do(es) your CM(S) currently have/hold any qualifications/certifications that are not a requirement to have until after award?
# of CMs that hold Installation Access to the Hanscom installation at time of proposal submission
# of CMs with current Student Transportation Services PWS Training

(no more than 1 year old)

# of CMs with current and favorable Criminal History Background Checks (no more than 1 year old)
Other trainings or credentials above the minimum requirements for the CMs, please explain in Column "E."
How many ALTERNATE CONTRACT MANAGERS is the Offeror proposing?1
Minimum requirements for Alternate (Alt) CMs:
2.1.1.1Be available and ready to perform services by 01 September 2025
3.5.3Speak proficiently in: English
3.5.3Read proficiently in: English
3.5.3Write proficiently in: English
3.5.20Be able to attend face-to-face meetings as required (or CM)
3.5.20Be available at any time. Be able to respond to any emergency requirements within the mileage/time restrictions outlined in the PWS upon COR request and be able to arrive at designated locations within the PWS time/mileage requirements upon COR request
How many proposed ALT CM(S) meet the above minimum requirements?
How many additional ALT CMs, if any, do you propose will be available and ready to perform services AFTER 01 September 2025?
Above and beyond Alt CMs Qualifications/Certifications (not already listed in minimum requirements above)NOTE: An Offeror will not receive a deficiency rating for not having the additional credentials listed in this section at the time of proposals.
Do(es) your ALT CM(S) currently have/hold any qualifications/certifications that are not a requirement to have until after award?
# of Alt CMs that hold Installation Access to the Hancom installation at time of proposal submission
# of Alt CMs with current Student Transportation Services PWS Training

(no more than 1 year old) # of Alt CMs with current and favorable Criminal History Background Checks (no more than 1 year old) Other trainings or credentials above the minimum requirements for the ALT CMs, please explain in Column "E."

How many DRIVERS is the Offeror proposing for DAILY COMMUTE?3
How many DRIVERS is the Offeror proposing for SPED?
Minimum requirements for DRIVERS:
2.1.1.1Available and ready to perform services by 01 September 2025
3.5.18Driver’s License(s) with the appropriate class for the vehicle driven and, if necessary, a current passenger transportation license
3.5.2Speak proficiently in: English
3.5.2Read proficiently in: English
3.5.2Write proficiently in: English
How many of the proposed DRIVERS will meet the above minimum requirements?
How many additional DRIVERS, if any, do you propose will be available and ready to perform services AFTER 01 September 2025 ?
Minimum number of Activity Bus Trips (trips are typically after school hours)
Will the proposed DRIVERS also be used to complete ACTIVITY BUS TRIPS?
If proposed DRIVERS will not be used for ACTIVITY BUS TRIPS, how many additional DRIVERS will you provide for ACTIVITY BUS TRIPS?
Minimum number of Curricular Outside Local Area Trips (trips are typically during school hours)2
Will the proposed DRIVERS also be used to complete CURRICULAR OUTSIDE LOCAL AREA TRIPS?
If proposed DRIVERS will not be used for CURRICULAR OUTSIDE LOCAL AREA TRIPS, how many additional DRIVERS will you provide for CURRICULAR OUTSIDE LOCAL AREA TRIPS?
Minimum number of Co-Curricular Transportation Trips (trips are typically after 1700 daily)
Will the proposed DRIVERS also be used to complete CO-CURRICULAR TRANSPORTATION TRIPS?
If proposed DRIVERS will not be used for CURRICULAR TRANSPORTATION TRIPS, how many additional DRIVERS will you provide for CURRICULAR TRANSPORTATION TRIPS?
Minimum number of Activity Bus Transportation Runs (runs are typically after 1700 daily)
Will the proposed DRIVERS also be used to complete ACTIVITY BUS TRANSPORTATION RUNS?
If proposed DRIVERS will not be used for ACTIVITY BUS TRANSPORTATION RUNS, how many additional DRIVERS will you provide for ACTIVITY BUS TRANSPORTATION RUNS?
Above and beyond Driver Qualifications/Certifications (not already listed in minimum requirements above)NOTE: An Offeror will not receive a deficiency rating for not having the additional credentials listed in this section at the time of proposals.
Do your DRIVERS currently have/hold any qualifications/certifications that are not a requirement to have until after award?
# of DRIVERS that hold Installation Access to the Hanscom installation at time of proposal submission
# of Drivers with current Student Transportation Services PWS Training

(no more than 1 year old) # of Drivers with current CPR Certificates (no more than 3 years old) # of Drivers with current FIRST AID Certificates (no more than 3 years old) # of Drivers with current and favorable Criminal History Background Checks (no more than 1 year old) Other additional trainings or credentials above minimum requirements for the DRIVERS, please explain in Column "E."

How many SAFETY ATTENDANTS is the Offeror proposing?
Minimum requirements for SAFETY ATTENDANTS:
2.1.1.1Available and ready to perform services by 31 August 2025
3.5.1Minimum age of 19 years old
3.5.1Written and verbal communication skills in English
How many proposed SAFETY ATTENDANTS will meet the above minimum requirements?
How many additional SAFETY ATTENDANTS do you propose will be available and ready to perform services AFTER 31 August 2025?
Above and beyond Safety Attendant Qualifications/Certifications (not already listed in minimum requirements above)NOTE: An Offeror will not receive a deficiency rating for not having the additional credentials listed in this section at the time of proposals.
Do your SAFETY ATTENDANTS currently have/hold any qualifications/certifications that are not a requirement to have until after award?
# of SAFETY ATTENDANTS that hold Installation Access to the Ft. Liberty installation at time of proposal submission
# of Safety Attendants with current Student Transportation Services PWS Training

(no more than 1 year old)

# of Safety Attendants with current CPR Certificates (no more than 3 years old)
# of Safety Attendants with current FIRST AID Certificates (no more than 3 years old)
# of Safety Attendants with current and favorable Criminal History Background Checks

(no more than 1 year old) Other trainings or credentials, above the minimum requirements for the SAFETY ATTENDANTS, please explain in Column "E."

How many SAFETY AIDES is the Offeror proposing for DAILY COMMUTE?1
How many SAFETY AIDES is the Offeror proposing for SPED?3
Minimum requirements for SAFETY AIDES:
2.1.1.1Available and ready to perform services by 01 September 2025
3.5.1Minimum age of 19 years old
3.5.1Written and verbal communication skills in English
How many proposed SAFETY AIDES will meet the above minimum requirements?
How many additional SAFETY AIDES, if any, do you propose will be available and ready to perform services AFTER 31 August 2025 ?
Above and beyond Safety Aide Qualifications/Certifications (not already listed in minimum requirements above)NOTE: An Offeror will not receive a deficiency rating for not having the additional credentials listed in this section at the time of proposals.
Do(es) your SAFETY AIDE(S) currently have/hold any qualifications/certifications that are not a requirement to have until after award?
# of SAFETY AIDES that hold Installation Access to the Hanscom installation at time of proposal submission
# of Safety Aides with current Student Transportation Services PWS Training

(no more than 1 year old)

# of Safety Aides with current CPR Certificates (no more than 3 years old)
# of Safety Aides with current FIRST AID Certificates (no more than 3 years old)
# of Safety Aides with current and favorable Criminal History Background Checks

(no more than 1 year old)

Other trainings or credentials, above the minimum requirements, for the SAFETY AIDES, please explain in Column "E."
CONTROLLED UNCLASSIFIED INFORMATION (CUI)

Subfactor 2 - Recruit_Retention

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

Instructions
The Offeror is to review the questions in column "A", and provide a response in the corresponding row in Column "B" that is marked in yellow.

The Offeror is NOT to exceed a total of 200 words when providing additional information in Column "B."

NOTE: Any cells, marked in yellow, in Attachment 2 that are not completed by the Offeror will automatically be given a deficiency.

HANSCOM
STUDENT TRANSPORTATIONS SERVICES (STS)
Subfactor 2 - Recruitment and Retention Approach
STS Recruitment ApproachOfferor Response (limited to a maximum of 200 words each)
1. Which recruitment methods will you use to announce vacancies for the required personnel (Drivers, Contract Manager, Alternate Contract Manager)?
2. On average, how many days/months does it take to fill vacant positions for Drivers, Contract Managers, and Alternate Contract Managers? Please explain if any of the positions are more difficult to fill than others.
3. In addition to meeting the minimum PWS requirements for Drivers, Contract Managers, and Alternate Contract Managers, what other qualities and qualifications will you look for in potential candidates?
4. What is your plan to fill positions in the event of personnel illness, injuries, and unforeseen leaves of absence? Please be sure to account for the following requisites: satisfactory background checks, installation access process, PWS training requirements, etc.
5. What is your plan to quickly replace vacant positions for personnel who have left the company to ensure continued services?
RetentionOfferor Response (limited to a maximum of 200 words each)
1. What is the average length of service for Drivers, Contract Managers, and Alternate Contract Managers, especially related to student transportation services?
2. What incentives (e.g. competitive salaries, training, promotional opportunities, paid time off, bonuses, meal plans, etc.) do you provide to retain current and attract new personnel?
CONTROLLED UNCLASSIFIED INFORMATION (CUI)

Subfactor 3 - Mgmt Approach

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

Instructions
The Offeror is to review the questions in column "A", and provide a response in the corresponding row in Column "B" that is marked in yellow.

The Offeror is NOT to exceed a total of 250 words when providing additional information in Column "B."

NOTE: Any cells, marked in yellow, in Attachment 2 that are not completed by the Offeror will automatically be given a deficiency.

HANSCOM
STUDENT TRANSPORTATIONS SERVICES (STS)
Subfactor 3 - Management Approach
STS Management ApproachOfferor Response (limited to a maximum of 250 words each)
1. Does your company use any technologies or software to help with route planning purposes (e.g. how will you track route and bus stop time information in accordance with PWS 3.3.11?)
1a. If using technologies/software, please provide product name, a brief description and details on

the capabilities of the technology/software 1b. If your company is currently using technologies/software, will the government have access to that information?

2. How will the Offeror ensure that drivers are safely completing the routes on time each day?
3. What measures are in place to handle delays or disruptions (e.g. road conditions, constructions, etc.)?
CONTROLLED UNCLASSIFIED INFORMATION (CUI)

Subfactor 4 - Vehicle Approach

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION - SEE FAR 2.101 AND 3.104

Instructions
The Offeror is to review the questions in column "B", and provide a response in the corresponding row in Column "C" that is marked in yellow.

The Offeror is NOT to exceed a total of 200 words when providing additional information for each question in Column "C."

NOTE: Any cells, marked in yellow, in Attachment 2 that are not completed by the Offeror will automatically be given a deficiency. The Offeror is not required to provide a response to all cells marked in purple as the Offeror will not receive a deficiency for not having above and beyond offerings to the Government.

HANSCOM
STUDENT TRANSPORTATIONS SERVICES (STS)
Subfactor 4 - Vehicle Approach
PWS SectionSTS Vehicle RequirementsOfferor Response (limited to a maximum of 200 words each)
3.3Will the PROPOSED vehicles meet the below minimum requirements?:
3.3.2Can the proposed vehicles navigate all military installation housing areas?
3.3.2Will all vehicles be available for inspection by the COR/DTS no later than 7 days of contract award or 7 days after start of the period of performance of the option year, as applicable?
3.3.2Will all vehicles being used on this contract be available for inspection and approval by the COR prior to transporting students (NLT 72 business hours prior to transporting students)?
3.3.3Will the Offeror ensure that all vehicles transporting students will comply with school bus requirements and be in compliance with Federal, State, and DoDEA requirements?
3.3.5Will the vehicles be cleaned and free of debris and trash prior to providing services?
3.3.8How does the Offeror intend to ensure temperatures in the vehicles will be maintained at a temperature of 68-77 degrees Fahrenheit (20-25 degrees Celsius) for the entire passenger compartment, regardless of weather conditions, from time of pick-up of the first passenger to the discharge of the last passenger utilizing heating, ventilation, or air conditioning?
3.3.8How does the Offeror intend to ensure temperatures in the vehicles are compliant while engines are turned off (e.g.: vehicles waiting in loading zone)?
3.3.9Will replacement buses be provided, as needed, to ensure mission requirements are attainable? (Any replacement bus must be inspected by the COR prior to being put into mission status.)
3.3.6Will emergency replacement buses be provided when maintenance or accidents occur? (must be onsite within 45 minutes of notification to the COR)
3.3.4Does contractor’s fleet of school buses comply with Federal, Massachusetts state laws and, DoDEA requirements for student transportation? Is the age of school buses under ten (10) years and is the mileage under 150,000 miles on the chassis?
Daily Commute VehiclesThe Government may consider additional vehicle specifications that are being offered by the Offeror that exceed the minimum requirements outlined in the PWS as strengths. The Offeror will not receive a deficiency rating for not having additional features listed in the cells marked in purple below.
Is the Offeror proposing any additional features on the proposed vehicles that the Government will have access to? (e.g. GPS, seatbelts for non-SPED vehicles, etc). List in the following rows and provide for each: Column B: Product Name , Column C: Specifications/Details and any other pertinent information.
Product Name:Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

SPED VehiclesThe Government may consider additional vehicle specifications that are being offered by the Offeror that exceed the minimum requirements outlined in the PWS as strengths. The Offeror will not receive a deficiency rating for not having additional features listed in the cells marked in purple below.
Is the Offeror proposing any additional features on the proposed vehicles that the Government will have access to? (e.g. GPS, seatbelts for non-SPED vehicles, etc). List in the following rows and provide for each: Column B: Product Name , Column C: Specifications/Details and any other pertinent information.
Product Name:Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

Product Name: Specifications/Details:

Daily Commute Vehicle Requirements
DAILY COMMUTE MINIMUM REQUIREMENTS:
3.2.2Seating capacity for all passenger ranges is exclusive of the restricted seating as identified in the PWS.
3.2.2Restricted seats can only be used with manufacturer-approved seat belts.
DAILY COMMUTE PROPOSED APPROACH:

****Offerors must also take into account the estimated ridership information for each route in Attachment 7(a) Route List. **** All vehicles need to be take into account prohibited and restricted seats in accordance with PWS 3.2 and the estimated ridership information for each route in Attachment 7(a) Route List.

How many Daily Commute vehicles, in each vehicle size, are you dedicating for this specific effort?
Vans (less than 8 passenger)
Minibuses (10-21 passengers)
Midibus (20-35 passengers)
Full-size Bus (45-60 passengers)
Other Vehicle Size (please indicate vehicle size in the rows below and number of vehicles that the Offeror intends to use in the corresponding row of Column "C" for each bus size being used.)

SPED Minimum Vehicle Requirements

SPED MINIMUM REQUIREMENTS:
2.3.2.4.2Install and/or secure the Contractor provided Child Safety Restraint System (CSRS) and wheelchairs in accordance with the manufacturer’s stipulated procedures on vehicles transporting Pre-K and/or students requiring special transportation. (Note: CSRS includes car/booster seats and harnesses).
2.3.2.4.2Seat belts on all Special Needs buses.
3.2.3Seating capacity for all passenger ranges is exclusive of the restricted seating as identified in the PWS.
Government Estimated SPED Student Passenger Vehicle SizeGovernment Estimated # of SPED Student Passenger Vehicles
3013
SPED PROPOSED APPROACH:

6 Passenger - 2 All vehicles need to be take into account prohibited and restricted seats in accordance with PWS 3.2 and the estimated ridership information for each route in Attachment X1(a) Route List.

How many SPED vehicles, in each vehicle size, are you dedicating for this specific effort?
Van (6 Passenger Vehicle)
Other Vehicle Size (please indicate vehicle size in the rows below and number of vehicles that the Offeror intends to use in the corresponding row of Column "C" for each bus size being used.)
CONTROLLED UNCLASSIFIED INFORMATION (CUI)

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