The file's text, extracted by GovTribe without its formatting.
135 Santilli Highway, Everett, MA 02149 | 781.338.3000 | TTY: N.E.T. Relay (800).439.2370
Performance Measures
Alternate ID #: 25CISFK1 COMMBUYS Bid #: BD-24-1026-DOE02-DOE01-100839
Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.
| Program Outcomes |
| Are the results or accomplishments that occur because of the service provided through the contract. |
| Program Outputs |
| Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided). |
| Program Efficiency |
| Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service. |
| Program Effectiveness |
| Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes. |
| Program Outcomes |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| At least 75% of matched districts receive planned tutoring sessions |
| Tutoring agreements with District, DESE staff, and Vendor |
| 100% |
| 100% |
| % |
| % |
| Program Outputs |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| At least 75% of participating students complete planned tutoring sessions and meet agreed upon invoice thresholds |
| Tutoring reports - collected monthly |
| 100% |
| 100% |
| % |
| % |
| Program Efficiency |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Tutoring progress reports and student data are provided in accordance with expectations set in Attachment A in terms of frequency and comprehensiveness |
| Tutoring reports - collected monthly |
| 100% |
| 100% |
| % |
| % |
| Tutoring services are provided in accordance with established pricing structure |
| Invoices |
| 100% |
| 100% |
| % |
| % |
Vendor provides complete, accurate, and timely invoices for services provided
| Invoices and Tutoring reports |
| 100% |
| 100% |
| % |
| % |
| Program Effectiveness |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Vendor provides timely and accurate coordination with districts to establish tutoring assignments and schedules |
| Tutoring agreements and Tutoring reports |
| 100% |
| 100% |
| % |
| % |
| Tutors are regularly monitored for effectiveness and alignment with program goals |
| District surveys and staff interviews |
| 100% |
| 100% |
| % |
| % |
| Adjustments to overall capacity, groups, schedule, and tutor assignments are made quickly and accurately to match needs of the district and align with program goals |
| District surveys and staff interviews |
| 100% |
| 100% |
| % |
| % |
image1.gif image2.jpeg