25-84131500-ITN DFS BOR Attachment C Technical Response.docx

ITN No.: 25-84131500-ITN Attachment C Technical Response

Instructions:

Vendors shall provide responses to the questions below using the yellow space provided. The space for answers will expand as necessary. Please be thorough but concise in your response. The entire submitted response, excluding attachments, should not exceed twenty-five (25) pages. If an attachment is requested by a question, the attachment should be provided in Adobe PDF format.

Answers will be evaluated as described in the ITN, Section 4.3, Evaluation of the Response.

Section I – Vendor Qualifications and Experience (up to 40 points)

1. Company Overview. The Respondent shall provide a brief description of its organization, including name of any parent company and/or affiliate organization(s), history of the organization (i.e., year started, growth and expansion, etc.), the number of full-time employees, the location of headquarters and operations centers, annual revenue, the service location(s) of the office(s) that would primarily serve this Contract, and other relevant operational information. (10 points)

Section I, Question 1 Response Goes Here

2. Prior Relevant Experience. The Respondent shall describe its firm’s relevant experience in providing excess property insurance or reinsurance for entities with a total insured value of $15 billion or greater and provide a listing of three (3) examples of such placements and their relative TIV. (15 points)

Section I, Question 2 Response Goes Here

3. The Respondent shall describe its relevant experience in providing the requirements in the Attachment A, Scope of Work, Sections 4.2.1 – 4.2.7, and with the placement of insurance products and negotiating renewal terms and conditions for insurance products. (15 points)

Section I, Question 3 Response Goes Here

Section II – Broker of Record (BOR) / Reinsurance Broker Services (up to 70 points)

1. The Respondent shall describe its proposed approach for providing the requirements in the Attachment A, Scope of Work, Section 4.1,Program Policy Design and Marketing, and how it will assist the Division with the placement of insurance products and negotiating renewal terms and conditions for insurance products. The Respondent shall describe in detail how any proposed subcontractors will be used to perform any of these requirements. (15 points)

Section II, Question 1 Response Goes Here

2. The Respondent shall indicate whether its company has brokered insurance or secured reinsurance from the following providers within the last three years. Respondent shall only check off the appropriate box and not alter any fields in this question. Failure to check either “Yes” or “No” will be construed as responding “No.” (15 maximum points – 1 point per Yes response)

3. The Respondent shall describe its proposed approach for providing the requirements in the Attachment A, Scope of Work, Section 4.2, Insurance Procurement. Explain how the Respondent will formulate placement recommendations to the Division and how it plans to negotiate with interested carriers on price, policy form, including terms and conditions and remaining with annual allocation limits. (20 points)

Section II, Question 3 Response Goes Here

4. The Respondent shall describe its proposed approach for providing the requirements in the Attachment A, Scope of Work, Section 4.3, Insurance Policy Administration. (10 points)

Section II, Question 4 Response Goes Here

5. The Respondent shall describe its proposed approach for providing the requirements in the Attachment A, Scope of Work, Section 4.4, Claims Processing. (5 points)

Section II, Question 5 Response Goes Here

6. The Respondent shall describe its proposed approach for providing the requirements in the Attachment A, Scope of Work, Section 4.5, Consulting Services. (5 points)

Section II, Question 6 Response Goes Here

Section III – Staffing (up to 25 points)

1. The Respondent shall describe the staffing levels and qualifications of the staff assigned to this contract and their ability to complete the services and meet the requirements specified in Attachment A, Scope of Work, Section 4.8, Staffing. This description should contain qualifications of all staff assigned to this program, including the names of individual staff members, their title, their experience with large property insurance placements, all insurance designations and licenses held and issued by the Department of Financial Services, Insurance Agent & Agency Services, particularly those with current and active surplus lines licenses, and who have registered with the Florida Surplus Lines Service Office, as required by section 626.921, F.S. (10 points)

Section III, Question 1 Response Goes Here. Please provide copy of current and active insurance licenses as a .pdf attachment.

2. The Respondent shall provide a list of its account manager(s) or other key personnel who will be assigned to this contract in the spaces provided, list which certification(s) described in Attachment A, Scope of Work, Section 4.8.2 are held by each individual listed. Check all Designations that the named individual currently holds. Respondents shall scan and upload documentation that supports its answers below as a single PDF added to the end of this Attachment before being uploaded into the Business Network and should include copies of the certifications for each individual listed herein.

Respondent shall only check off the appropriate box and not alter any fields in this question.

(10 Points maximum – 2 points per person)

3. The Respondent shall consider the Respondents cost proposal and describe how your company can commit the appropriate resources to ensuring timely policy placements while ensuring there is no lapse in coverage(s) requested. (5 points)

Section III, Question 3, Response Goes Here

Section IV – Reporting (up to 15 points)

1. The Respondent shall provide its methods, tools used, and other information it will use to meet the reporting requirements described in Attachment A, Scope of Work, Section 4.9, Reporting. (10 points)

Section IV, Question 1 Response Goes Here

2. The Respondent shall describe any other claims management reports that your company recommends. (5 points)

Section IV, Question 2 Response Goes Here

Section V – Optional Casualty Insurance and Services (NOT SCORED) This section is not subject to scoring but will be addressed during the contract finalization process.

The Respondent shall describe how other casualty insurance coverages requested by the Division can be provided by the Respondent as described in Attachment A, Scope of Work, Section 4.7, Optional Casualty Insurance and Services. The Respondent shall describe in detail how any proposed subcontractors will be used to perform any of these requirements.

Section V, Response Goes Here

Section VI – Additional Value-Added Services (NOT SCORED)

Respondents are encouraged to offer additional value-added services to the Division. The Respondent may propose any value-added services the Respondent would like to propose to the Department that would not otherwise fall under the description for the services requested in the Attachment A, Scope of Work.

Additionally, Respondents may offer optional services that will make the services more efficient, more valuable, or more manageable. A Respondent’s proposal for optional services should include the scope of services that would be addressed, the payment structure for those services and how those services would integrate into the Respondent’s Technical Response (if at all).

Optional services should be available to the Department during the Contract term with notice to the Contractor that the Department intends to opt into those services. The Department shall be under no obligation to adopt the Respondent’s proposed optional services into the Contract or to opt into the services during the life of the Contract. If the Respondent will charge for its proposed optional services, pricing for those optional services will be negotiated during the negotiation phase of the ITN.

If there is an additional cost for any of these items, the pricing should be included in Attachment D, Fee Schedule / Cost Proposal.

Section VI, Response Goes Here

ITN No.: 25-84131500-ITN