240121_RFP_Vehicle_Batteries_questionaire.pdf
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- Solicitation number
- 240121
- Issued by
- Pima County, Tucson City, Arizona
About this file
This document is an Offeror Questionnaire for Various Lead Acid Batteries issued by the City of Tucson, specifically targeting Fleet Services and Tucson Fire Maintenance departments. The questionnaire seeks detailed information from potential battery suppliers about their product specifications, inventory, delivery capabilities, and support services. Key requirements include batteries constructed with industry standard dimensions, flat top maintenance-free design with sealed caps, full frame positive and negative grid construction, and reinforced battery posts. Fleet Services will only consider maintenance-free batteries, while Tucson Fire Maintenance will accept both maintenance-free and non-maintenance-free batteries with water-adding capability.
The questionnaire comprehensively explores vendor capabilities, requesting information on current inventory value, manufacturer representations, product brands, delivery and storefront options, order tracking systems, technical support, product training, warranty details, and compliance with industry standards such as Battery Council International (BCI) and Society of Automotive Engineers International (SAE) standards. Vendors must also provide details on their quality assurance processes, product replacement policies, after-sales support, and ISO certification standards for manufacturing and recycling. The document appears designed to thoroughly evaluate potential battery suppliers' ability to meet the City of Tucson's specific operational needs across different municipal departments.
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OFFEROR QUESTIONNAIRE:
VARIOUS LEAD ACID BATTERIES
Item/Minimum Requirement Comply?
Yes OR No
Describe Battery
Construction
Describe Battery Performance
Specification
Exception/ Alternative
Batteries are to be constructed using industry standard dimensions. Batteries are to be flat top maintenance free with sealed caps.
Battery construction should include full frame positive and negative grid construction.
Construction should include reinforcement for both the positive and negative posts.
FLEET SERVICES:
Only maintenance-free Batteries will be considered. (Non-maintenance free batteries will not be considered by Fleet Services.)
TUCSON FIRE MAINTENANCE:
Non-maintenance free batteries, or maintenance-free batteries with the capability of adding water, will be considered by Tucson Fire.
4. What is the current value of your inventory? ____________
5. What percentage of the current value of your inventory would include products to support this contract?__________
6. Is your firm an authorized representative for any manufactures? Yes____ No_____
If yes, list the manufacturers.
7. What brands do you currently carry in your inventory?
8. Delivery and Storefront Capabilities:
a. Does your firm offer delivery and storefront pick up capabilities? Yes_____ No_____
b. List your firm’s locations of your local facilities.
c. What are the normal hours of operation?
d. Are after-hours delivery and or pick-up available? Yes_____ No_____
e. What is your standard delivery time based upon calendar days after receipt of order? (Please state in terms of calendar days after receipt of order).________ If there could be variations in the delivery time by item, please state what those variations may be.
9. Describe in detail your order tracking system and quality assurance process.
10. Describe in detail how your firm tracks out of stock orders and how/when you notify your customers.
11. Does your firm offer technical assistance or product education? Yes_____ No_____
If yes, who would City of Tucson staff contact? Please provide the contact information.
12. Describe in detail your firm’s policy on product replacement and returns.
13. How long does it take to process a product replacement or return?
14. In the event of errors in products received or to check on the status of an order, how or who would the City contact?
15. Does your firm charge restocking fees? Yes____ No_____
If yes, when would restocking fees apply?
16. Describe in detail your after sales support.
17. Training:
1. Does your firm offer product training? Yes____ No_____
If yes, please describe
2. Does your firm offer certified product training? Yes____ No____ If yes, please describe
18. Does your firm meet the Service Requirements as listed in the Scope of Services? Yes____ No____
a. Describe your delivery service procedures.
b. How will the City of Tucson product orders prioritized within your ordering system?
c. Will you make the delivery of items for Tucson Police Department and Tucson Fire Department, a high priority? Yes____ No______
19. Contract-Annual Usage Report
a. Can your firm provide a contract annual usage report? Yes No
b. If so and your firm has more than one contract with the City of Tucson, can your system break out the annual usage by contract? Yes No
c. Provide a sample usage report with the following details:
1. Date Range-12 months
2. Date of order
3. Item Quantity
4. Product Description
5. Unit Price
6. Extended and Total Price
20. Warranty
a. Describe in detail your firm’s warranty
b. Provide your firm’s warranty documentation.
21. Are the batteries offered by your firm manufactured to meet the requirements of ISO certification standards for manufacturing and recycling? _________Yes ________No
If yes, which standards?
22. Do the batteries offered by your firm follow current Battery Council International (BCI), and Society of Automotive Engineers International (SAE) standards for the design and construction of vehicle batteries?
_______Yes _____No
23. Describe the process that the battery manufacturer uses to minimize off-gassing and leakage around the battery posts.
24. Describe other value added services your firm offers.
25. Provide additional information which distinguishes your company from your competitors.
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