230000000003 ACRTC Food Services Schedule A v2 Final.docx

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Michigan.gov/MiProcurement

SCHEDULE A – STATEMENT OF WORK CONTRACT ACTIVITIES

Request for Proposal No. 230000000003 Alpena Combat Readiness Center Food Services This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP, as well as the Contractor who is awarded the contract. The term “Bidder” is used to identify where specific responses to the RFP are required.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference within your response.

IMPORTANT NOTE TO CONTRACTORS/BIDDERS: There are specific requirements for which acceptance must be simply acknowledged through a checkbox(es), and others that require further explanation. Click the appropriate checkbox and complete the entries as appropriate.

BACKGROUND

The Alpena Combat Readiness Training Center (ACRTC) consists of two dining facilities, The Thunder Bay dining facility, and a small dining facility. These facilities provide full meal services and carry out services, meeting the nutritional needs of Department of Defense (DOD) personnel who frequent these facilities during training.

The primary customers at these dining facilities are Essential Station Messing (ESM) recipients. ESMs are military personnel who are allotted rations at government dining facilities at the expense of the government. Secondary customers are military personnel who wish to and are granted permission to dine in the facility at their expense. Organizations such as the Junior Officers Training Corp (JROTC) and Youth camps occasionally dine in the dining facility upon permission from the installation commander. This contract would be for five years with two optional one-year renewals.

SCOPE

The Contractor must be able to provide food preparation services to all DOD Personnel and visitors who utilize ACRTC dining facilities. The food services must include the labor and serving of three meals a day, seven days a week, including any special diets/needs, confinement/infirmary meals, carry out meals, emergency meals, special event meals, snacks, sack meals and staff/guest meals; as well as any other meals authorized by the Program Manager or their designee. The Contractor must also maintain proper sanitation for the food service operations at all facilities, including the cleaning and operation of all food service equipment in compliance with the FDA Food Code keeping food serving areas in a clean orderly, and sanitary condition always. Additional DMVA facilities in region may be added at a future date.

1. Requirements

1.1. Responsibilities to the Contractor

The Federal government shall provide the facilities, fixtures, equipment, materials, and services listed here.

Note: Equipment Loss or Damage. The Contractor shall submit requests for replacement of government-furnished equipment to the Program Manager for processing. Such requests must specify the reason for the replacement request. A list of government-furnished equipment shall be provided upon contract award.

Materials. The government will replace materials that are lost due to fair wear and tear up to 10% of the inventory. The Contractor will replace, with like items, any loss over 10% of the inventory. Any additional stock that is needed above the initial inventory will be at the Government’s expense.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

1.2. Contractor Deliverables

A. The Contractor must, except as specified in this Statement of Work (SOW) as government furnished property or services, provide all personnel, supervision, and any items and services necessary to perform full on-site food services at Alpena CRTC.

B. The Contractor will be required to provide sufficient staff to oversee the full onsite food service operations which include, but are not limited to, the following: Contract management, maintain menu’s and menu board, cooking, food preparation serving and replenishing food for breakfast, lunch and dinner meals, cleaning facilities, equipment, and utensils, preparing vegetables and fruits for the salad bar, cleaning tables in dining areas, performing cashier services, handling foods, supplies, and equipment, maintaining quality control, ensuring proper handling and care of daily preventive maintenance and minor repair of food service equipment, and in the event of contingency, perform all required tasks to include continued food services. The estimated work is listed in Exhibit B, Hours of Operation and Exhibit C Workload Estimates.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

C. Customer Eligibility. The Contractor must ensure only authorized individuals are served. The Contractor will receive an estimated monthly list of ESM Recipients and secondary customers and a daily list of actual ESMs the day of. The Contractors cashier will refer to the military shift leader or dining facility manager to verify customer eligibility.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

D. Menu Boards. The Contractor must post and maintain all menu boards. Posted must be menu and prices at the entrance to the dining facility for all meals during the day before the start of each meal. The Contractor must post menu and price changes within 30 minutes of meal.

E. Subsistence and Material Handling. The Contractor will assist with the receipt of prime vendor delivered items. The Contractor must visually inspecting one hundred percent of items received for deterioration or damage and physically check temperatures at time of receipt on all refrigerated and frozen foods for compliance with the most recent version of the FDA Food Code https://www.fda.gov/Food/GuidanceRegulation/RetailFoodProtection/FoodCode/ The Contractors receiving personnel must reject all items that appear damaged or not delivered at the proper temperature as specified in the most recent version of the FDA Food Code. The Contractor will be required to organize and store all inventory of stock in storeroom upon receipt using the First in First out (FIFO) inventory method.

F. Food Preparation. The Contractor must provide sufficient staff to consistently prepare food all menu items to ensure optimum freshness, flavor, color, texture, and nutritional value are always met. (See Exhibit G, 14 Day Menu)

G. Service of Food. The Contractor must comply with AFMAN 34-240 (see Exhibit F), and the most current version of the FDA Food Code, using the standard recipes on the Air Force Food Service Automated Recipe Service software program. The Contractor will use the Air Force Worldwide Menu and will serve food in standard portions, per AFMAN34-240 unless the patron requests smaller portions. The Contractor must move full serving containers to serving lines and remove containers and perform standard cross panning procedures and maintain proper temperature on all serving lines. The Contractor must also set up and close serving lines per the Food Service Production Log and have serving line set up 15 minutes prior to each meal and remain open 15 minutes after each meal. The Contractor must prepare short-order items such as hamburgers; hot dogs, and French fries in advance only to the extent necessary to meet the required customer flow through the serving line, ensure patrons can be served at the rate of 5 guests per minute. The Contractor will be required to provide a copy of their internal HACCP plan and how their company assures internal Servsafe sanitation requirements such as Servsafe certifications and/or equivalent.

H. Carryout Service. The Contractor will be required to make up boxes or containers, assemble, and pack the meal components for pickup by others upon request. The Contractor will use government-furnished carryout boxes and containers for distribution to customers.

I. Table Cleaning Service. The Contractor must clear, clean, and sanitize (with proper sanitizing solution) all dining room tables, chairs, or benches at a rate sufficient to ensure availability to customers. Replenish dining table items (napkins, salt, pepper, condiments, etc.) so they are readily available to all patrons without waiting. Sweep and/or properly clean up spills with-in 15 minutes of being notified of incident.

J. Meals Served Away from the Dining Facilities. The Contractor must provide meals away from the dining facilities, at locations, and at times on a regular basis. Meals may be required during base alerts, operational exercises, or during natural or simulated emergencies as requested. The Contractor will be provided the proper insulated meal boxes to assure food temperature and safety of food.

K. Flight Kitchen. The Contractor must provide flight meals, snack meals, and bulk foods to authorized guests, in accordance with AFMAN 34-240, Air Force, Flight Feeding Standards and the local menu. Bulk foods, coffee, prepackaged frozen meals, and packaged operational rations shall not count as meals served by the Contractor for contract payment purposes. The government furnishes all subsistence, including operational rations. The Contractor must furnish priced menus for flight meals and snack meals from Dining Facility Manager if customer support requires priced menus. Provide meals ordered at least 2 hours in advance of the time requested. No notice meals shall be available within 30 minutes of notification; bulk food within 1 hour of notification.

L. Food Service Accounting. The Contractor will use the Government Food Service Accounting procedures according to AFMAN 34-240. (See Exhibit F).

M. Cashier Services. The Contractor will perform cashier duties for each meal to maintain a flow rate of guests to correspond with serving line flow rates specified in this contract. Provide sufficient personnel to ensure that patrons can be served at the rate of 5 guests per minute main serving line and 3 guests per minute on short order serving line or breakfast line. The Contractor will be required to provide sufficient staff to meet these requirements at all specified times.

N. Sanitation Requirements. The Contractor must comply with all Federal and Air Force mandated sanitation requirements. AFI 48-116 Food Safety Program all chapters. (See Exhibit D)

O. Housekeeping Services. The Contractor will be required to clean those areas that immediately affect customer service to include appearance of the dining facility and kitchen. These services include:

· Floor Cleaning. The Contractor will be required to clean floors so that no visible dirt or dust remains on floors, floor mats or runners, in corners, behind doors, or under furniture and equipment. The Contractor will not place chairs on tables at any time. Spot clean floors to remove food spills and debris as needed.

· Lavatories. The Contractor must spot check lavatories in the dining facilities only during mealtimes to ensure tidiness and supplies are available. Prior to each meal the Contractor will be required to properly clean and sanitize toilets, urinals, wash bins, slop sinks, and partitions with a germicidal detergent solution provided by the government; Descale toilets and urinals as required. Proper cleaning removes all deposits, stains, and foreign matter, including those under fixture edges, lips, and on all exposed surfaces.

· Other Cleaning. The Contractor will be required to clean and sanitize dishes, pots, pans, kitchen, clipper, and dining areas after each meal in accordance with the most current version of the FDA Food Code.

· Other Housekeeping Tasks. The Contractor will be required to communicate to Program Manager a request to complete an Alpena CRTC Work order for replace all burned out light bulbs and fluorescent tubes within 24 hours. This request can be an email or note left with Program Manager.

· Waste Management. The Contractor will be required to assist the government in complying with the Alpena CRTC base recycling program. This may require segregating reusable/recyclable waste materials by type. Remove the recyclable material from the dining facility and deposit in designated bins. Overflowing material must be taken to building 35. The government shall retain ownership of all reusable waste materials. Non-reusable waste materials (trash and garbage) will be removed from the facility by the Contractor using a government-approved method. All HAZMAT materials brought on the base shall be approved by HAZMAT Pharmacy.

P. Grounds Maintenance: The Contractor must clean and maintain the grounds around each facility indicated in Technical Exhibit A. Contractor personnel must:

· Sweep and clean in and around dumpster area, entrances, exits, and sidewalks as required within 15 feet of the facility, always maintaining a neat and clean facility appearance. Cleaning includes removing all paper, trash, food items, and cigarette butts from the area.

· The Contractor must ensure the first 25 feet of all entrances, exits, and sidewalks leading to and from the facility must be free of snow and ice prior to and throughout each meal period.

Q. Contractor Personnel Meals. The Contractor personnel must not consume food from the dining facility unless it is for quality control purposes (taste testing) only and assure sanitation and HACCP requirements are met at all times https://www.fda.gov/Food/GuidanceRegulation/HACCP/ucm2006801.htm. The Contractor is expected to have access to the current HACCP standards via email or hardcopy.

R. Contractor Furnished Items and Services. Except for those items or services specifically stated as government-furnished or government reimbursed (Exhibit A), the Contractor must furnish everything required to perform this contract, to include:

· Special Functions. The Contractor shall decorate the Thunder Bay Dining Facility with government provided decorative materials for holidays and special occasions. Decorative materials will also include government provided flower arrangements. This will include the decoration of the entranceway to the Thunder Bay Dining Facility, the dining area and serving line area to include setting up the serving line of the Thunder Bay Dining Facility.

· Preventive and Required Maintenance. The Contractor will be required to properly clean and assure working order of all food service equipment in accordance with manufacturer’s instructions; the Alpena CRTC will provide this information. The Contractor must submit a work order for all equipment maintenance that needs to be performed to the Program Manger if equipment needs repair. The notice to Program Manager for equipment repair can be via email or note left with Program Manager. The Program Manager is responsible for the repair of equipment, only general maintenance is expected.

· Housekeeping Supplies, Materials, and Equipment. Except for items specifically stated as government-furnished or government reimbursed, the Contractor furnishes everything required to perform this contract.

· Uniform Requirement. The uniform will consist of matching or color coordinated hats, shirt, slack, and steel toe shoes and remain clean and serviceable. The Program Manager will approve the types and colors of uniforms as well as the standards of dress for supervisors and cashiers before the contract start date. The Contractor will provide all protective equipment to include, hair nets, beard nets. If protective equipment is needed the Contractor will submit a request for protective equipment to the Program Manager within 30 days after contract start date to ensure compliance with AFI 48116.

S. Meals provided during alerts, exercises, and emergencies. For locations or times other than listed in (Exhibit B), the Contractor must prepare and place meals in hot food carts, insulated container, or other suitable containers by the times requested. At the requesting agency’s option, furnish ground support meals rather than hot meals. The Contractor shall provide these meals with necessary silverware and condiments to a government representative assigned to pick up the meals. That representative shall have a list of the eligible customers with identification numbers or cash forms each as appropriate. The government representative shall be required to sign for meals received and all equipment. He or she shall certify that the printed entries represent meals issued during the specific alert, exercise, or emergency in progress. The government representative shall be responsible for returning all equipment and service ware furnished. If he or she does not, the Contractor shall contact the Food Service Manager who shall either get the property or reduce the Contractor’s inventory accordingly.

T. Carryout services. The Contractor must provide carry out services per the AFMAN34-240 (Exhibit F).

U. Additional Information:

· The State reserves the right to refuse admission to any of its facilities or programs to any member of contractor’s staff who fails to maintain proper credentialing, fails to meet applicable state, federal or industry standards of care and practice or who may compromise the security of the facility, its members and staff.

· The Contractor must acknowledge in writing that neither this contract nor any subsequent contract creates a co-employer-employee relationship between the Contractor and the State or between the Contractor’s employees and the State. The Contractor must inform each of its employees in writing that the State is not the employer of the Contractor or the Contractor’s employees and that the State is not a co-employer of the Contractor’s employees. The Contractor agrees to have each of its employees assigned to the DMVA proposed location acknowledge the same in writing and agrees to maintain current documentation concerning the employment relationship referenced in this paragraph in each of the Contractors employee files.

· Accounting Procedures. The Contractor must follow Air Force subsistence and accounting procedures according to AFMAN 34-240 and must document all food received, issued, and transferred between facilities.

1.3. Training

The Contractor must provide the following training:

A. The Contractor is responsible for providing all necessary training for all employees assigned to this contract and maintain on-site employee records that included documentation of training to include certificates of completion. The Contractor will be required to provide documentation of employee training to the Program Manager upon request. This training can be in certificate form or sign-in roster and tracker on a spread sheet per employee. In addition, all Contractor employees assigned to this contract shall receive the government provided training listed below and any additional training requirements not on this list shall be documented and maintained by the Contractor. This training shall be provided by government and employees shall be paid to attend.

B. The government will provide annually; Food Handlers, Blood Borne Pathogens, HAZCOM, Equal Opportunity, Safety Fire Safety and Security Training, all training courses will be instructed by a qualified person assigned to the specific area.

C. The Contractor must instruct annually; Ladder Safety, Broken Glass Disposable, Can Lid Disposable, Walkway Safety, and Stairway Training. This training will be government provided video.

D. The Contractor must ensure that contract supervisors receive food handlers training from an individual designated by Base Medical Services (BMS). This training class is approximately one hour in length. All non-supervisory employees will be trained in food handling techniques by contract supervisors that have attended the food handlers training course. Refresher training is repeated annually or as often as necessary for personnel to be aware of their responsibilities in safe food handling.

E. The Contractor must utilize the Inventory Management Software and shall receive government provided training prior to using system.

F. The Contractor management will be required to provide the following training for all staff assigned to this contract: Cooks, food preparation, ordering, and procedures.

List all exception(s):

Bidder must explain its training capabilities and any training that is included in its proposal:

2. Service Requirements

2.1. Timeframes

All Contract Activities must be delivered within 30 business days from receipt of order. The receipt of order date is pursuant to the Notices section of the Standard Contract Terms.

3. Acceptance

3.1. Acceptance, Inspection, and Testing

The Contractor must establish a Quality Control Program (QCP), through an independent function. This quality program shall encompass all aspects of the contract. The Contractor must implement the quality program in accordance with the Quality Program Plan (QPP). The QPP must include the following:

E. The Contractor must maintain adequate records of all audits and inspections. The QA records will include the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate. The Contractor must maintain these records and provide when requested by Program Manager.

G. Quality Status Reports (QSR) must be generated monthly. Details of audits and inspections accomplished, significant deficiencies noted, trend analysis of contract performance and status of all issues yet to be resolved shall be provided. QSRs must be distributed to the Contractor's program management and Program Manager. At a minimum, the QSRs must include metrics which verify whether the performance standards in the Service Delivery Summary have been met.

H. The QA function must ensure that timely and effective corrective action is obtained for all deficiencies identified by the government. All deficiency responses must include identification of the cause of the deficiency to preclude recurrence and an analysis of the quality program's effectiveness in the deficiency.

I. The QA function must develop and maintain a training program designed to ensure all Contractor personnel are clearly aware of the contractual requirements and are current with any changes throughout the life of the contract.

J. The QA function must conduct special inspections at the Program Manager's or site commander's written request. Results of the inspection or audit will be provided, in writing, within 3 days to the Program Manager.

List all exception(s):

4. Staffing

4.1. Contractor Representatives

The Contractor must appoint a site manager, specifically assigned to State of Michigan accounts, that will respond to State inquiries regarding the contract activities, answering questions related to ordering and delivery, etc. (the “Contractor Representative”).

The site manager or alternate must be available as necessary to meet at Alpena CRTC with government personnel designated by the Program Manager to discuss problem areas. After normal duty hours, the manager or designated alternate must be available for 2 hours after the normal duty hours. At a minimum, the site manager must be Serve Safe qualified or approved equivalent, have a minimum of 5-years’ experience in the food service industry, and a minimum of 2-years food service management experience. Additionally, site manager and alternates must be able to read, write, speak, and understand English. The positions shall at no time be vacant and the Contractor will be required to always provide sufficient staff.

List all exception(s):

Bidder must identify its Contractor Representative:

The Contractor must also adequately staff these positions at ACRTC:

Cook 1 - Performs tasks in preparing a variety of cooking and food preparation tasks for units in training. Responsibilities include organizing and cooking of items such as soups, sauces, main entrees, salad items, starches, vegetables, and beverages as directed by the food production log. A Cook 1 prepares food to be served at other locations at ACRTC. Other duties include serving food, cleaning, safety and sanitation procedures, time and dating of food items. A Cook 1 must properly log and record temperatures, and other general kitchen duties as needed.

Cook 2 -Independently performs tasks in preparing a variety of cooking and food preparation tasks for units in training. Directs leads and trains the Cook 1 and food service workers on all tasks in meal and kitchen production and sanitation. Cook 2 responsibilities include organizing and cooking of such items as soups, sauces, main entree, starches, vegetables, and pastry, beverage, and salad items as directed by the food production log. Prepares food to be served at other locations as out lined in Tech Exhibit A. Checks cooler to ensure all food, vegetables and leftovers are being effectively utilized and reduces waste while maintaining the Air Force 3% profit and loss tolerance. Other duties include serving food, cleaning, safety and sanitation procedures, time and dating of food items, recording temperatures, and other general kitchen duties as needed. Will use a government vehicle to transport, prepared food, beverages, supplies, and equipment and serve item at other location as directed. A Cook 2 also provides food service supervision and general supervision over kitchen activities.

Cashier -The Cashier receives cash from customers or employees in payment for goods or services and records amounts received. The cashier records amounts received and prepared reports of transactions. Cashiers makes change, reads and records totals shown on AF Form 79 (see Exhibit E) and verifies against cash on hand. Cashiers re-compute or computes itemized lists showing amount due, using adding machine or cash register. The cashier verifies credentials of each patron to verify authorized usage. The cashier will be required to reject patrons not meeting proper dress and attire. May be required to know daily menu of items for which money is received. The cashier will follow all Air Force instruction on using control forms and cash handling procedures.

Food Service Worker - Performs a variety of food preparation tasks for units in training. The Food Service worker assists with cleaning and maintaining the dining facility, including but not limited to washing dishes, mopping floors, preparation and serving of foods and beverages, preparing simple salads, beverages and slicing cakes and pies. Removes trash from dining facility and disposes in dumpsters or proper recycling containers. Food Service workers ensures the work areas are clean including: the serving line, the salad bar, equipment used, and food prep tables. The Food Service worker follows safety and sanitations procedures. Other responsibilities include washing dishes, pots & pans, tables, booths, juice dispensers, milk machines, and kitchen equipment; cleaning floors, walls, windows, doors, entranceways, lavatories, and vacuuming carpets; remove and re-stock subsistence when issued to kitchen by using the first-in first-out process. Outside Areas: Keep entranceways clean, all sidewalks swept and shoveled as needed. other duties: Contractor staff shall use a government vehicle to transport, prepared food, beverages, supplies, and equipment and serve item at other location as directed. Helps load and unload equipment and supplies from military and civilian vehicles using hand truck or manual methods. The food service worker performs other tasks within the dining facility as necessary.

Storeroom Clerk – Works in storeroom and manages food and supplies. The Storeroom clerk orders food and supplies for the units in training from ACRTC identified prime vendor using a computer, unloads food from trucks and inventories dining facilities storerooms. Inventories are done by physical count and booking inventories. Additional responsibilities include works in the kitchen and dining area assisting with the cleaning when necessary.

NOTE: No one person per the above listed positions may exceed 832 hours work per calendar year.

List all exception(s):

Bidder must identify its Contractor Representative:

4.2. Customer Service Toll-Free Number

The Contractor must specify its toll-free number for the State to contact the Contractor Representative. The Contractor Representative must be available for calls during the hours of 8:00 am to 5:00 pm EST.

List all exception(s):

Bidder must identify its Customer Service Toll-Free Number:

4.3. Work Hours

The Contractor must provide Contract Activities during the following hours of operation:

A. Normal. The Contractor must maintain operating hours of all dining facilities as listed in Exhibit B. During the required serving hours for the dining facilities, any authorized patron may select foods from the preschedule menu. The Contractor may not remove foods from the serving area until 15 minutes after the end of the posted meal hours. This allows for all patrons to be served an additional time for second servings.

B. Holidays. When the Thunder Bay Dining Facility is open on federal holidays. The Contractor must plan for increased attendance expected at Thanksgiving and additional service hours if necessary. The Program manager will provide holiday schedules during Thanksgiving, the Christmas season, and other special occasions to the Contractor at least 5 calendar days before the date of the event.

C. Emergency or Special Event Services. This service is provided as mission essential to any personnel performing any special and emergency situations (for example, accident and rescue operations, civil disturbances, weather warnings, base alerts) may necessitate a dining facility to operate on an extended basis of up to 24 hours per day. The Contractor must provide these services when required by the Program Manager, at the contract line-item price for extended service hours. A representative of the Program Manager will verbally advise the Contractor of the effort required and the Program Manager will follow up with a modification of the contract. The Contractor will be notified of emergency services as soon as the Program Manager becomes aware of the requirement.

D. Visits by VIPs and Inspection Teams: VIPs, Management Assistance Teams, Commander’s Annual Facility Inspection Teams, and other operational commitments will require additional Contractor support in such areas as sanitation and general appearance. (VIP inspection team’s visits are estimated 2 times per year).

E. Civic Groups: Civic groups are authorized to use the dining facility upon permission from the installation commander. Freedom Academy and Michigan Youth programs will have a group size ranges from 150-250 persons and Jr ROTC will have a group size ranges from 700-750 persons with visits occurring May through August. Scout Pack/Troop Support: Occasionally, the Alpena CRTC will host local or passing through scout troops, usually groups of 40 persons or less.

F. Contingency Services. Operations which may increase workload, to include Performance of Services during Crisis Declared by the National Command Authority or Overseas Combatant Commander:

G. Provide service during military exercises, emergencies, natural disasters, and other contingency operations. The numbers of operations vary but can be reasonably predicted from history. The Contractor must respond to military exercises or actual emergencies or natural disasters during an average year by extending serving hours as directed by the Program Manager at the hourly rate shown in the bid schedule for extended service hours.

List all exception(s):

4.4. Key Personnel

The Contractor must appoint a site manager an individual who will be directly responsible for the day-to-day operations of the contract. Key Personnel must be specifically assigned to the State account, be knowledgeable on the contractual requirements, and respond to State inquires within 24 hours.

The Site Manager is an individual who will be directly responsible for the day-to-day operations of the Contract The State has the right to recommend and approve in writing the initial assignment, as well as any proposed reassignment or replacement, of any Key Personnel. Before assigning an individual to any Key Personnel position, Contractor will notify the State of the proposed assignment, introduce the individual to the State’s Project Manager, and provide the State with a resume and any other information about the individual reasonably requested by the State. The State reserves the right to interview the individual before granting written approval. In the event the State finds a proposed individual unacceptable, the State will provide a written explanation including reasonable detail outlining the reasons for the rejection. The State may require a 30-calendar day training period for replacement personnel.

Contractor will not remove any Key Personnel from their assigned roles on this Contract without the prior written consent of the State. The Contractor’s removal of Key Personnel without the prior written consent of the State is an unauthorized removal (“Unauthorized Removal”). An Unauthorized Removal does not include replacing Key Personnel for reasons beyond the reasonable control of Contractor, including illness, disability, leave of absence, personal emergency circumstances, resignation, or for cause termination of the Key Personnel’s employment. Any Unauthorized Removal may be considered by the State to be a material breach of this Contract, in respect of which the State may elect to terminate this Contract for cause under the Termination for Cause section of the Standard Contract Terms. It is further acknowledged that an Unauthorized Removal will interfere with the timely and proper completion of this Contract, to the loss and damage of the State, and that it would be impracticable and extremely difficult to fix the actual damage sustained by the State as a result of any Unauthorized Removal. Therefore, Contractor and the State agree that in the case of any Unauthorized Removal in respect of which the State does not elect to exercise its rights under Termination for Cause, Contractor will issue to the State the corresponding credits set forth below (each, an “Unauthorized Removal Credit”):

i. For the Unauthorized Removal of any Key Personnel designated in the applicable Statement of Work, the credit amount will be $5,000.00 per individual if Contractor identifies a replacement approved by the State and assigns the replacement to shadow the Key Personnel who is leaving for a period of at least 30-calendar days before the Key Personnel’s removal.

ii. If Contractor fails to assign a replacement to shadow the removed Key Personnel for at least 30-calendar days, in addition to the $5000.00 credit specified above, Contractor will credit the State $833.33per calendar day for each day of the 30-calendar day shadow period that the replacement Key Personnel does not shadow the removed Key Personnel, up to $5000.00 maximum per individual. The total Unauthorized Removal Credits that may be assessed per Unauthorized Removal and failure to provide 30-calendar days of shadowing will not exceed $15,000.00per individual.

Contractor acknowledges and agrees that each of the Unauthorized Removal Credits assessed above: (i) is a reasonable estimate of and compensation for the anticipated or actual harm to the State that may arise from the Unauthorized Removal, which would be impossible or very difficult to accurately estimate; and (ii) may, at the State’s option, be credited or set off against any fees or other charges payable to Contractor under this Contract.

The Contractor must identify the Key Personnel, indicate where they will be physically located, describe the functions they will perform, and provide current chronological résumés.

List all exception(s):

A. The Contractor must identify all Key Personnel that will be assigned to this contract in the table below which includes the following:

1. Name and title of staff that will be designated as Key Personnel.

2. Key Personnel years of experience in the current classification.

3. Identify which of the required key personnel positions they are fulfilling.

4. Key Personnel’s roles and responsibilities, as they relate to this RFP, if the Contractor is successful in being awarded the Contract. Descriptions of roles should be functional and not just by title.

5. Identify if each Key Personnel is a direct, subcontract, or contract employee.

6. Identify if each Key Personnel staff member is employed full-time (FT), part-time (PT) or temporary (T), including consultants used for the purpose of providing information for the proposal.

7. List each Key Personnel staff member’s length of employment or affiliation with the Contractor’s organization.

8. Identify each Key Personnel’s percentage of work time devoted to this Contract.

9. Identify where each Key Personnel staff member will be physically located (city and state) during the Contract performance.

1.

Name 2.

Years of Experience in Current Classification 3.

Role(s) / Responsibilities 4.

Direct / Subcontract/ Contract 5.

% of Work Time 6.

Physical Location

B. The Contractor must provide detailed, chronological resumes of all proposed Key Personnel, including a description of their work experience relevant to their purposed role as it relates to the RFP.

Qualifications will be measured by education and experience with particular reference to experience on projects similar to that described in the RFP.

Bidder must provide the resumes and information as required above – either in this response box or identified here as an attachment to this RFP labelled as [add details].

4.5. Organizational Chart

The Contractor must provide an overall organizational chart that details staff members, by name and title, and subcontractors.

Bidder must provide detailed information as required above – either in this response box or identified here as an attachment to this RFP labelled as [add details].

4.6. Disclosure of Subcontractors – Subcontracting is not permitted on this contract

4.7. Security

The Contractor will be subject the following security procedures:

A. All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the government installation, must abide by all security regulations of the ACRTC installation.

B. The Contractor must submit an entry authorization list for all contract employees. A copy of the form will be provided by the Program Manager.

C. The Contractor shall be responsible to obtain any certification required to allow contract employees access to base computers. Employees performing tasks identified by this performance work statement will require access to base computers and local area network access.

D. The Contractor shall be responsible for safeguarding all government property provided for Contractor use. At the end of each work shift, all government facilities, equipment, and materials shall be secured.

E. Funds Protection. To protect cash held by the Contractor, the Contractor must comply with the base Resource Protection Program.

F. Transportation. The Contractor will use a government vehicle to transport, prepared food, beverages, supplies, and equipment and serve item at other location as directed. Use of government vehicle requires a valid driver's license The Contractor will be required to verify all staff assigned to this contract always possess a valid State of Michigan driver’s license.

The Contractor must explain any additional security measures in place to ensure the security of State facilities.

The bidder’s staff may be required to make deliveries to or enter State facilities. The bidder must: (a) explain how it intends to ensure the security of State facilities, (b) whether it uses uniforms and ID badges, etc., (c) identify the company that will perform background checks, and (d) the scope of the background checks. The State may require the Contractor’s personnel to wear State issued identification badges.

List all exception(s):

Bidder must explain any additional security measures in place to ensure the security of the State and its facilities:

4.8. Safety

A. SAFETY STANDARDS: The Contractor must comply with the “Occupational Safety and Health Administration (OSHA)” standards as contained in OSHA 29 CFR 1910 and 29 CFR 1926 (provide website reference where bidder can locate these), as well as all federal, state, and local regulations governing safety standards during performance of all work under the terms of this contract. As a part of their Quality Control package, the Contractor shall submit a safety plan to the Program Manager for approval no later than 10 calendar days after award of this contract. This safety plan must demonstrate conformance with all health and safety standards in effect and be tailored to properly reflect the duties that will be performed under this contract.

· If the Program Manager becomes aware of noncompliance with safety standards, which may cause injury to Air Force personnel, property, or equipment, he/she must inform the Contractor. The Contractor will take immediate steps to correct /abate the situation.

· While operating motor vehicles on a government installation, strict adherence to vehicle safety shall be enforced. Common offenses include, but are not limited to parking vehicles improperly, failure to wear seatbelts, excessive speed, failure to yield to pedestrians, and violating smoking regulations. Violations are subject to fines and/or suspension from driving on base.

· Cellular Phone USE: Vehicle operators on the Alpena CRTC and operators of government owned vehicles shall not use cell phones unless the vehicle is safely parked or unless they are using a hands-free device. This is a Department of Defense Policy and is in accordance with 32 CFR 634.

List all exception(s):

5. Project Management

5.1. Project Plan

The Contractor will carry out this project under the direction and control of the Program Manager. Within 30 calendar days of the Effective Date, the Contractor must submit a final project plan to the Program Manager for approval. The plan must include: (a) the Contractor's organizational chart with names and title of personnel assigned to the project, which must align with the staffing stated in accepted proposals; and (b) the project breakdown showing sub-projects, tasks, timeline, and resources required.

List all exception(s):

Bidder must submit its project plan as described above:

5.2. Meetings

The State may request other meetings, as it deems appropriate.

List all exception(s):

5.3. Reporting

The Contractor must submit to the Program Manager the following written reports:

A. The Contractor will be provided an inventory report once the contract is awarded and other reports such as temperature control will be required to be designed by Contractor for Program manager review.

B. See Section 3. Acceptance/Quality for additional reports…