Attachment C - Past Performance Questionnaire - 13 Aug 2026.docx

ATTACHMENT C: PAST PERFORMANCE QUESTIONNAIRE

Instructions:

· The Bureau of Engraving and Printing (BEP) requests recent past performance. Recent is defined as three (3) years from the date of Request for Quotation (RFQ) issuance.

· Offeror shall send the questionnaire to at least three (3) Assessors (personnel or organization) for which services were provided. Services must be relevant to BEP’s requirement. Relevant is defined as similar in size, scope, and complexity to the BEP’s requirement identified in the Performance Work Statement.

· Offeror shall complete Section II prior to submitting the questionnaire to Assessor(s).

· The Assessor(s) shall validate/confirm Section II information and complete Sections III and V.

· The Assessor(s), NOT THE OFFEROR, shall email the completed questionnaire to the contracting office point of contact no later than the date and time indicated below.

Message to the Assessor: Your assistance is requested by the BEP to assist with establishing the performance history for the Contractor named below. Please validate/confirm Section II information, complete Sections III and V, and sign the questionnaire. Completed questionnaire shall be emailed to marico.sellers@treasury.gov no later than 12:00 PM Eastern, on Monday, 31 August 2026.

I. Solicitation Data (for the proposed effort)

II. Current or Historical Contract Information Assessor: The performance data submitted by the Offeror is |_| correct or |_| incorrect.

Name of Company Reference is for: _____________________________________________________

CONTRACTOR NAME & ADDRESS: Caroline Cleaners 8828 Jacks summit lane Fredericksburg va 22408

Project/Requirement Description

Please select from the following as it applies to this contract:

III. Assessor Information

Identify your role in the contract award or administration and the period of your involvement.

Procuring Contracting Officer (PCO)

Administrative Contracting Officer (ACO)

Contract Specialist

Technical Project Lead/Project Manager

Quality Assurance Specialist

Defense Contract Audit Agency (DCAA) Auditor

Other:

IV. Evaluation Definitions

The following definitions should be used in your assessment of Contractor performance.

V. Performance Evaluation

CUSTOMER SATISFACTION

The referenced contractor was responsive to the customer’s needs.

x

The contractor’s personnel were qualified to meet the requirements.

x

SCHEDULE PERFORMANCE

The contractor’s ability to ensure, to the extent of its responsibility, that all tasks were completed within the requested time frame.

x

Time required for vendor to respond to emergencies and service requests.

x

Timeliness in Meeting Milestones and deliverables (if applicable) x

MANAGEMENT PERFORMANCE/PROGRAM MANAGEMENT

The contractor had a clear understanding of the tasks detailed in the Statement of Work/Performance Work Statement x

The contractor’s ability to complete tasks correctly the first time.

x

The contractor’s ability to resolve problems/issues.

x

Was the contractor’s management effective in controlling cost, schedule and performance requirements?

x

QUALITY

What is your OVERALL assessment of the quality of the contractor’s performance? Were your specifications and expectations met by the contractor?

x

Quality of the finished product; please note any specific issues.

x

Conformance to Contract Requirements x

Corrected deficiencies in a timely manner x

Standards of Good Workmanship x

COST

The contractor’s ability to accurately estimate cost.

x

COST/PRICE ESTIMATES—(ability to meet proposed costs and whether actual costs/rates realized reflect negotiated costs/rates) x

INVOICING—accuracy and timeliness of submission x

Based on this Contractor’s overall performance, would you award this Contractor another contract?

Yes________ No_____x______ If no, please explain:

General Comments:

I wanted to bring up a couple of concerns related to the laundry and dry-cleaning services for police operations. There have been repeated delays with the invoices, and at this point, I am still waiting for the invoices covering February 2026 through July 2026. This has made tracking and processing payments increasingly challenging.Additionally, the pickup and drop-off schedule on Mondays has been quite erratic. The lack of consistency has affected our operations and made it difficult to plan accordingly.

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