Attachment_13_-_Performance_Evaluation_Summary.pdf
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- Attached to
- Domestic Professional/Technical, Administrative and Medical Support Services Federal contract opportunity
- Solicitation number
- 2014-N-16601
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Attachment 13 - Performance Evaluation Summary
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Original Attachment #13, Solicitation 2014-N-16601
Performance Evaluation Summary
In general, the deliverables completed by the Contractor will be evaluated in terms of how well the requirements of the contract are satisfied. The Contracting Officer Representative (COR) will utilize Validated User Customer Complaints to ensure there is a match between actual and expected performances. If there are discrepancies, a Contract Discrepancy Report (below) will be used to communicate these performance concerns to the Contractor, and follow through to ensure performance gaps are closed.
Task/
Deliverable
Performance
Standard/
Indicator
Acceptable Quality Levels Surveillance
Method
Incentives
Each
Individual
Service as outlined within PWS.
Timeliness and/or
Quality
All services will be provided for as outlined within the applicable PWS and in accordance with the contact/task order terms and conditions. Services will be conducted and completed within program established timelines established.
No unresolved Contract Discrepancy
Reports for any individual service during any individual calendar month.
Validated
User
Customer
Complaints
Vendor’s failure to resolve CDR within
PGO established timeframe will result in reporting of failure to perfom service succesfully in the Contractor’s
Performance and
Reporting System
(CPARS).
File details come from the government source that posted it. Updated .