2-QUO27-10 Fire Panel Communication Upgrade Monitoring and Maitenance FINAL.pdf

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Attached to
Fire Panel Communication Upgrade (POTS to Cellular) and Maintenance Services
Solicitation number
QUO27-10
Issued by
Los Alamos County, New Mexico

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Summary

This is a Request for Quotes (RFQ) issued by the Incorporated County of Los Alamos, New Mexico, through its Procurement Division for fire panel communication upgrade, monitoring, and maintenance services. The County seeks qualified contractors to replace existing copper landline (POTS) connections serving fire alarm and security system panels at 31 County facilities and to upgrade POTS lines for elevators at 7 County facilities. The project entails a complete communication modernization implementing dual-path connectivity with primary cellular connections and secondary connections using the County's internal network infrastructure. Additionally, the County requires ongoing security system and fire alarm system monitoring, maintenance, and repair services for all County facilities. Questions must be submitted by November 11, 2026 at 2:00 p.m. Mountain Time, with responses issued by November 12, 2026 at 5:00 p.m. Mountain Time. Quotes are due November 18, 2026 at 2:00 p.m. Mountain Time. The estimated contract award date is January 5, 2027, with an effective date of January 6, 2027. The County contemplates a multi-term contract with a term of up to seven (7) years. The County reserves the right to make partial awards for either the communication upgrade and monitoring component, the maintenance component, or all services based on cost, quality, and timing considerations. All submissions must be made electronically through the County's Procurement Portal at https://losalamosnm.bonfirehub.com.

Offerors must provide cost quotations for each potential year of a possible seven-year contract term using the County's Cost Quote document. The County reserves the right to consider cost escalators, either as specific dollar amounts or through escalation mechanisms such as annual percentages or indices, but prohibits cost-plus-a-percentage-of-cost contracting under County Ordinance. Bid security in the form of a bond or cash is required in an amount equal to at least five percent of the Construction services price if the estimated price exceeds $25,000. Performance and Labor-Materials Bonds equal to 100 percent of the Construction amount must be executed after notice of award. Contractors submitting proposals exceeding New Mexico's prevailing wage threshold must be registered with the New Mexico Department of Workforce Solutions and must possess valid New Mexico Contractor's licenses with appropriate classifications. The solicitation indicates the County may consider utilizing existing cooperative purchasing agreements, including federal contracts (GSA/FSS) or state and local agency contracts, if all requested services are covered. Quotes are public records under the New Mexico Inspection of Public Records Act, and the County declines to sign non-disclosure or confidentiality agreements. Evaluation will be based on three criteria: Qualifications and Experience (10 points), Suitability and ability to meet County needs including software functionality and standards (20 points), and Cost (20 points), for a total of 50 points.

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REQUEST FOR QUOTES

Incorporated County of Los Alamos Procurement Division

101 Camino Entrada, Building 3 Los Alamos, NM 87544

QUO27-10 Fire and Security Panel and Elevator Communications Upgrade and Monitoring

Template Version: 20250321

NOTIFICATION REGARDING SUBMISSION PROCESS AND REGISTRATION INSTRUCTIONS

The Incorporated County of Los Alamos (“County”) has recently implemented a new on-line eProcurement portal. This new platform, Euna Procurement powered by Bonfire, provides the County’s electronic Bid and Proposal process (“County’s Procurement Portal”). It is where the County will post solicitation opportunities, including Invitation for Bids (IFB), Request for Proposals (RFP), Request for Qualifications (RFQ) and Request for Information/Interest (RFI). The County’s Procurement Portal will streamline the County’s Bid process for Bid or Proposal submission, acceptance, evaluation, and award. For vendors, the County’s Procurement Portal will enhance communication, allow for fast and accurate Bids and Proposals, and provide automatic notification about projects.

Registered vendors will view and submit Bids and Proposals electronically. The past practice of submitting electronic Bids and Proposals by email or submitting paper Bids and Proposals is being phased out. If you are seeing this notification in a solicitation document, submissions will be accepted ONLY electronically through the County’s Procurement Portal for this solicitation. It is every Offeror’s responsibility to read, understand, and submit Bids and Proposals in accordance with the instructions provided in and specific to each solicitation document.

Requested Action: Please register as a vendor on the County’s Procurement Portal by visiting https://losalamosnm.bonfirehub.com and click on “Register”. Registration is free and only takes a few minutes. Please be sure to select the applicable NIGP: The Institute for Public Procurement (“NIGP”) Commodity Codes for your business when you are prompted so that you can receive notification of recommended opportunities when they are sent out by the County to the NIGP Commodity Codes you have selected.

Already Have a Bonfire Vendor Account? If you already have a Bonfire vendor account and are already registered for another agency’s portal, you will still need to visit the County’s Procurement Portal at https://losalamosnm.bonfirehub.com and click on “Log In” to provide County-requested information, view open opportunities, receive opportunity notifications, and submit Bids and Proposals through the County’s Procurement Portal. You will be able to manage the multiple agencies with whom you do business through the button labelled “My Supplier Hub” in your Bonfire account.

For Bonfire Support, visit the Vendor Help Center at https://vendorsupport.gobonfire.com where you can view support articles and videos and search FAQ’s on all aspects of Bonfire. For personal assistance, you can email Support.Bonfire@eunasolutions.com . Support is available Monday to Friday from 6:00 a.m. to 6:00 p.m. Mountain Time.

https://losalamosnm.bonfirehub.com/ mailto:Support.Bonfire@eunasolutions.com https://vendorsupport.gobonfire.com/ https://losalamosnm.bonfirehub.com/

QUO27-10 Fire and Security Panel and Elevator Communications Upgrade and Monitoring

Template Version: 20250625

NEEDS STATEMENT

The Incorporated County of Los Alamos (“County”) Public Works Department is seeking proposals from qualified contractors to provide the design, materials, labor and installation necessary to replace existing copper landline communication connections (Plain Old Telephone Service) currently serving fire alarm and security system panels at thirty-one (31) County Facilities, as well as upgrade of POTS lines for County elevators at seven (7) County Facilities. The intent of this project is to modernize system communications by implementing a dual-path communication method consisting of a primary cellular connection and a secondary connection utilizing the County’s internal network infrastructure. Additionally, County is seeking security system and fire alarm system monitoring, maintenance and repair services for all County facilities.

County reserves the right to make a partial award for either the communication upgrade and monitoring, or maintenance, or for all services based on the cost, quality, and timing (suitability) of Responses received.

SOLICITATION INFORMATION

Solicitation No. QUO27-10

Solicitation Title Fire Panel Communication Upgrade, Monitoring and Maintenance

Requesting Dept. Public Works Department

SOLICITATION SCHEDULE

Posted November 6, 2026

Question Submission Deadline

November 11, 2026, 2:00 p.m. Mountain Time

Responses to Questions Issued by County

November 12, 2026, 5:00 p.m. Mountain Time County reserves the right to issue responses at any time prior to this date.

Quote Due Date November 18, 2026, 2:00 p.m. Mountain Time

CONTACT INFORMATION

Procurement Contact Name Derrill Rodgers

Title Deputy Chief Purchasing Officer

E-Mail derrill.rodgers@losalamosnm.gov

Phone No. 505-663-3507

ESTIMATED PROCESS SCHEDULE AFTER THE QUOTE DUE DATE

The estimated dates of the solicitation process after Quote due date are tentatively planned as follows, are provided here for informational purposes only, and at County’s discretion, may be subject to change without prior notification.

Quote Review November 18, 2026 – November 30, 2026

Contract Drafting, Legal Review, and Negotiations

December 1, 2026 – December 23, 2026

Estimated Contract Award January 5, 2027 with an Effective Date of January , 6 2027

1. ELECTRONIC SUBMISSIONS

A full copy of the solicitation and all associated documents can be found on the County’s Procurement Portal at https://losalamosnm.bonfirehub.com/. Only Quotes submitted through the County’s Procurement Portal will be considered. To register to view and download solicitation documents and https://losalamosnm.bonfirehub.com/ mailto:derrill.rodgers@losalamosnm.gov

Template Version: 20250625 submit a Quote through the County’s Procurement Portal, follow the instructions on page 1 of this solicitation.

2. ADDITIONAL DOCUMENTS AND INFORMATION INCLUDED AS A PART OF THIS REQUEST FOR

QUOTES

Additional documents are referenced in this Request for Quotes, which may include, but are not limited to, exhibits, attachments, links to documents online, and documents that are provided through the County’s Procurement Portal. Any such documents are considered to be a part hereof and constitute, along with this solicitation document and any addenda or modifications stated via the County’s Procurement Portal, the complete solicitation package. Documents required to be submitted as a component of Offeror’s Quote will be noted as such in each individual solicitation posted on the County’s Procurement Portal, and Offerors will be unable to submit their Quotes through the County’s Procurement Portal until all required documents and information have been uploaded or provided by Offerors.

Please also reference “Requested Information and Scope of Work or Services” below.

3. QUESTIONS

Any questions must be received in writing at least two (2) business days prior to the submission due date, unless otherwise stated herein, in an addendum, or on the County’s Procurement Portal.

Questions must be submitted through the County’s Procurement Portal. Please follow the instructions on page one (1) of this document to register for the County’s Procurement Portal to submit written questions. Offerors who submit questions via e-mail or by phone shall be redirected to submit written questions through the County’s Procurement Portal.

4. DEMONSTRATION INFORMATION

County may, at County’s sole option, request demonstrations from some or all Offerors. The primary purpose of demonstrations is to evaluate how the software can meet the required software functionality and technical specifications as described in the Quote.

The meeting date, time, location, questions, and software demonstration instructions will be coordinated with and e-mailed before the demonstration.

5. GENERAL INFORMATION

5.1.Award for these Services will result in the execution of a contract between the selected Offeror and the County. A sample Services Agreement with the County’s standard terms and conditions is provided on the County’ Procurement Portal for the consideration of interested parties to review prior to submitting a Quote.

5.2.The County reserves the right to issue a formal solicitation if the Quotes received or total estimated not-to-exceed compensation, throughout a contract term, is estimated to exceed the County’s small purchase threshold, which is SIXTY THOUSAND AND 00/100 DOLLARS ($60,000.00). County reserves the right to procure services consistent with County ordinances and policies.

5.3.County reserves the right, at its sole discretion, to accept or reject any Quote; to waive any and all irregularities in any or all statements or Quotes; to request additional information from any or all respondents; and to award to the Offeror whose Quote is most beneficial to County. Nothing in this document shall be interpreted as binding County to enter into a contract with any Offeror.

5.4.Quotes are Public Records. Pursuant to the New Mexico Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, all materials submitted under this Request for Quotes shall be presumed and considered public records. Except to the extent any information may be protected by state or

Template Version: 20250625 federal law, Quotes shall be considered public documents and available for review and copying by the public. County declines to sign any non-disclosure agreements or confidentiality agreements submitted by potential Offerors.

5.5.The County contemplates a multi-term contract as a result of this Request for Quotes. The term of the contract may be for a period of up to seven (7) years. This is the written determination of the Chief Purchasing Officer that such a contract will serve the best interests of the County by promoting economies in County procurement.

5.6.The County contemplates a multiple source award. A multiple source award is an award of a contract for one or more similar goods or services to more than one Offeror. This is the written determination of the Chief Purchasing Officer that: such a contract will serve the best interests of the County by promoting economies in County procurement.

5.7.Offerors are asked to propose pricing for each potential year of a potential contract, up to seven (7) years. County may consider, but is under no obligation to accept, a shorter-term contract. County may consider, but is under no obligation to accept proposed cost escalators (e.g., a proposed specific dollar amount) or a cost escalator mechanism (e.g., an annual percentage escalator or use of a Consumer Price Index or Producer Price Index) for future years of an agreement. Pursuant to County Ordinance, the use of a cost-plus-a-percentage-of-cost contract is prohibited.

6. COST QUOTE

6.1. Using the Cost Quote document provided on the County’s Procurement Portal, follow the instructions to provide costs for all years of a possible contract term.

7. REQUESTED INFORMATION AND SCOPE OF WORK OR SERVICES

7.1. Qualifications and Experience. Describe Offeror’s prior experience performing similar work, particularly providing examples from the last 3-5 years.

7.2. County Responsibilities. Include a list of any County responsibilities necessary for Offeror to perform the requested services.

7.3. Deviations or Exceptions to Sample Services Agreement.

7.3.1. Using the Deviations or Exceptions to Sample Services Agreement Form provided on the County’s Procurement Portal, provide any deviations or exceptions or note no deviations or exceptions to the County’s Sample Services Agreement provided in the County’s Procurement Portal.

7.3.2. Provide a copy of any of Offeror’s own terms and conditions County may be requested to consider.

7.3.3. The County may consider, but is under no obligation to accept, any of Offeror’s contractual terms or provisions included in Offeror’s Quote.

7.4. Software License and/or Subscription. If applicable, describe all related licensing or subscription information County will be asked to consider prior to utilizing the Services. This should also include any End User Licenses County users of the Software will be asked to agree to through a click-wrap agreement.

7.5. Warranty, Service Level Agreement, and Support and Maintenance. If applicable, describe Offeror’s warranty for Software performance and provide Offeror’s Service Level Agreement.

Describe support and maintenance services provided.

7.6. County Technology Standards. Using the County Technology Standards Requirements for On- Premise, Hybrid, or Cloud/Hosted Solution Solicitations, provided in the County’s Online

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Procurement Portal, describe Offeror’s ability to conform to the applicable County requirements for hybrid or cloud-hosted solutions. If a software solution is proposed for monitoring services, the software must comply with County Technology Standards, where applicable.

7.7. Software Questionnaire. Using the Software Questionnaire Form in the County’s Procurement Portal, describe how Offeror will provide the requested Software Services and meet the expectations described therein.

7.8. Federal Bureau of Investigation Criminal Justice Information Services Security Addendum (“CJIS Addendum”). During the term of an agreement, the selected Offeror will maintain a security program consistent with federal, state, and local law, pursuant to the CJIS Addendum, included as Exhibit C. Contractor will provide to County, as a part of the agreement and upon County request, the CJIS Addendum, signed by Contractor’s employees assigned to perform Services for the County.

7.9. Laws, Rules, Regulations, and Industry Standards. It is expected that Offerors have knowledge of and comply with all applicable industry standards, laws and regulations. Describe Offeror’s understanding and ability to comply with applicable industry standards, laws, and regulations.

Confirm that Offeror is properly authorized to conduct business in the State of New Mexico and briefly describe those authorizations Offeror possesses (e.g., a New Mexico business License issued by the New Mexico Secretary of State.)

7.10. Campaign Contribution Disclosure Form. A Campaign Contribution Disclosure Form is provided through the County’s Procurement Portal. Offerors are requested to complete and submit with the Quote. If the Form is not submitted with the Quote, upon award, Contractor must submit this form prior to County’s obligation to pay for the services.

7.11. Verification of Authorized Offeror. A Verification of Authorized Offeror Form is provided through the County’s Procurement Portal. Offerors are requested to complete and submit with the Quote.

This Form provides County with the name and information of the authorized Officer who can obligate the selected firm in providing the services to the County.

7.12. PROPOSAL/BID SECURITY: “Bid Security”: Bid security shall be required for all competitive sealed bidding for construction contracts when the price is estimated by the using agency to exceed the Twenty-Five Thousand Dollars ($25,000.00). Bid security shall be a bond provided by a surety company authorized to do business in the state, or the equivalent in cash, or otherwise supplied in a form satisfactory to the county. Bid security shall be in an amount equal to at least five percent of the amount of Construction services in the proposal/bid including all options.

7.13. Valid Licenses, Permits, Trainings, Certifications, and Registrations. Please note that a Contractor that submits a Proposal in excess of New Mexico State’s prevailing wage threshold for a County project shall be registered with the New Mexico Department of Workforce Solutions.

7.13.1. Describe and provide copies of all applicable pertinent licenses, permits, registrations and/or certificates required and that Offeror possesses to carry out the Services required in the State of New Mexico, which includes, but is not limited to the following:

7.13.1.1. Proof of Registration with the New Mexico Department of Workforce Solutions.

7.13.1.2. COPY of State of New Mexico Contractor’s License(s) with proper classifications.

7.13.1.3. List the licenses and certifications of the Offeror’s personnel to be assigned as part of Offeror’s proposal.

7.13.1.4. Subcontractors List. Submission of a subcontractors list identifying any subcontractors to be utilized for construction.

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7.14. Additional Information, Forms, and Documents. Submit any additional pertinent information, forms, or documents related to provision of the services requested.

7.15. Cooperative Purchasing Agreement. County may consider utilizing a cooperative purchasing agreement to satisfy its need for competition to comply with County Procurement Code requirements, County will only consider making an award based on pricing offered under any cooperative purchasing contract your firm holds, if all services requested by the County are covered under the contract. This may include a current federal contract, state or local agency contract, or public purchasing cooperative (e.g., GSA or FSS, New Mexico Statewide Price Agreement). If that is the case provide the contract number and the agency. County will still require use of its Services Agreement; sample provided in the solicitation documents.

7.16. Scope of Work or Services. Confirm and describe your ability to provide the Services described below:

7.16.1. Generally - Fire Alam and Security System Communication and Elevator Communication Upgrade. Proposals for the Fire Alam and Security System Communication Upgrade and Elevator Communication Upgrade shall be for a turn-key solution including all design, labor, equipment, materials, and technical services necessary to complete the project. The section below provides a description of the project phases and anticipated deliverables. A list of County Fire and Security Panels is included as Exhibit A, a list of County Elevators is included as Exhibit B.

7.16.2. Planning and Design

7.16.2.1. The planning and design phase of the project shall accomplish the following:

7.16.2.2. Evaluate the compatibility of the existing fire alarm and security system panel, and elevator communication equipment with cellular-based and over-network communications.

7.16.2.3. Provide a turn-key County owned solution.

7.16.2.4. Coordination with Los Alamos County Information Management (IM) Department for all network-related requirements, security standards, and network configuration.

County Technology Standards Questionnaire is included with this solicitation in the eProcurement Portal, responds are required to complete the document with responses reflecting the proposed solution.

7.16.2.5. Coordination with the Los Alamos County Facilities Department to ensure compatibility with existing building systems and minimize operational disruption.

7.16.2.6. Development of a communication upgrade design and implementation plan

7.16.2.6.1. Primary communication path: Cellular-based communication module compatible with existing alarm and security panels.

7.16.2.6.2. Secondary communication path: Connection through the County’s internal network infrastructure.

7.16.2.6.3. Phase out plan to complete the communications upgrade across all thirty-one (31) facilities for fire and security panels and seven (7) facilities for elevators.

7.16.3. Construction

7.16.3.1. The contractor shall provide a turnkey solution including all labor, equipment, materials, and technical services necessary to complete the work. Responsibilities include:

7.16.3.2. Obtain any and all permits.

7.16.3.3. Provide all required cellular communicators, network interface modules, power supplies, mounting hardware, cabling, and ancillary equipment

7.16.3.4. Installation and integration of cellular communication devices, WiFi devices, or cabiling as applicable into existing fire alarm and security panels

7.16.3.5. Configuration of network communication pathways through the County’s internal network infrastructure in coordination with the County IM Department

7.16.3.6. Removal or decommissioning of existing landline connections where appropriate

7.16.3.7. Testing and verification of dual communication pathways to ensure proper alarm signal transmission and redundancy

7.16.3.8. Coordination with the existing monitoring service provider to confirm proper signal reception through both communication paths

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7.16.3.9. Compliance with all applicable codes and standards

7.16.4. Deliverables

7.16.4.1. System design and communication architecture

7.16.4.2. Equipment specifications and compatibility documentation

7.16.4.3. Installation schedule: Provide a detailed project timeline

7.16.4.4. Testing and commissioning reports

7.16.4.5. As-build drawings and documentation

7.16.4.6. Contractor shall provide a one-(1) year warranty, covering workmanship and materials after Contractor’s successful completion of the Project and County’s acceptance of the Project. Manufacturer warranty information for installed equipment shall be provided by Contractor.

7.16.4.7. Operational and maintenance guidance for County staff

7.16.4.8. Fully operational fire and security panels communication service

7.16.5. Performance and Labor and Material Bonds Requirements Performance Bond and Labor-Materials Bond shall be executed after receipt of Notice of Award to the successful Offeror in an amount equal to one hundred percent (100%) of the amount of Construction for the contract payable by the terms of the contract. Bonds must be prepared and executed on the Performance Bond and Labor-Materials Bond forms attached hereto or on such other forms as may be approved in writing by the County.

Surety shall be by a company licensed to do business in the State of New Mexico and acceptable to the County.

7.16.6. Generally – Fire Alarm Monitoring and Maintenance Services.

7.16.6.1. Contractor shall provide security and fire alarm system monitoring services, repair, installation, and replacement of alarm system components (“Services”) for the County’s thirty-one (31) County owned and operated facilities, which house Firelight and Simplex Grinelle fire system panels, including but not limited to those described in System Panel Inventory, provided as Exhibit A, which may be amended from time to time, at County’s sole discretion, to add or remove system panels. Services shall include, but not be limited to those detailed below and shall be provided using, at a minimum, the approaches, and methodologies proposed in Contractor’s Response; and shall be charged by Contractor, throughout the term of an Agreement, at the rates proposed in Contractor’s Response and agreed to by County.

7.16.6.2. Contractor shall provide trained, qualified, and experienced personnel, plus all necessary labor, tools, equipment, materials, and supplies to safely perform Services in accordance with all applicable laws, industry best practices, and standards.

7.16.6.3. Prior to performing any Services, Contractor shall coordinate with the County’s Project Manager to gain access to the facilities where Contractor is to perform Services. Contractor shall be professional, courteous, and respectful to County employees and citizens at all times and shall notify County’s Project Manager or designee immediately if a County employee or citizen complaint arises during the performance of any work under an Agreement.

7.16.7. Security and Fire Alarm Monitoring.

7.16.7.1. Contractor’s monitoring system shall accommodate three dedicated phone lines for fire monitoring; one primary and one secondary line and a third dedicated line for security monitoring and notification.

7.16.7.1.1. Primary line shall reflect the updates County selects through the upgrade portion of the project. b

7.16.7.1.2. Secondary line shall reflect the updates County selects through the upgrade portion of the project.

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7.16.7.1.3. Third line shall reflect the updates County selects through the upgrade portion of the project..

7.16.7.1.4. The system shall allow for either a fixed data line, cell phone communications, WiFi communications or some other acceptable means as determined by the County through the upgrade process.

7.16.7.2. Contractor will program each phone line with the correct phone number for fire monitoring.

7.16.7.3. Contractor will program each security panel with the appropriate notification phone number for fire monitoring.

7.16.7.4. In the event of a fire alarm, system shall notify the Contractor. The Contractor shall then notify our County Consolidated Dispatch Center and County Project Manager or designee.

7.16.7.5. In the event of a system error, Contractor shall notify the County Project Manager or designee who will then determine if County Consolidated Dispatch must be notified.

7.16.7.6. In the event of a security alarm, Contractor shall contact County Project Manager or designee immediately. The Project Manager, or designee, will direct the Contractor to either contact County Consolidated Dispatch Center or not.

7.16.7.7. Contractor’s system shall allow the County Project manager to set the monitoring systems on test mode using a cell phone.

7.16.8. Routine System Panel, Repair, Installation, and Replacement Services (“Routine Services”).

7.16.8.1. Contractor shall, throughout the term of an Agreement, perform in-place inspection and repair or replacement of all major and minor components, and parts, necessary to ensure the ongoing safe and efficient operation of the fire monitoring panels which are illustrated in Exhibit A.

7.16.8.2. Selected contractor shall coordinate with County’s Facilities Manager, prior to scheduling any maintenance, or repairs that need to be performed.

7.16.8.3. For repairs needed, Contractor shall provide a report to the County Project Manager, within 48 hours, any needed repairs discovered during maintenance or service calls. Reports shall be provided in writing, via email, to the County Project Manager and shall include, at a minimum, the following information:

7.16.8.3.1. repair needed,

7.16.8.3.2. facility impacted,

7.16.8.3.3. estimated amount of time to provide the repair,

7.16.8.3.4. cost of the repair, which shall be charged at agreed-upon rates as proposed in the Response, and

7.16.8.3.5. parts and supplies required and their estimated cost, which shall be paid at invoice cost from the vendor/supplier with applicable proposed hourly rates for administrative/invoice processing costs.

7.16.8.3.6. Contractor shall, upon County approval, and in a

timeframe agreed upon by both parties, perform maintenance or repairs to items reported to County

7.16.9. Service Calls and Repairs. Selected contractor shall provide specialized on-call services and trouble-shooting during the duration of the contract as follows:

7.16.9.1. Non-critical service calls are to be responded to by a qualified technician. Any repairs are to be completed within two (2) weeks from receipt of service call, and pending the delivery of parts.

7.16.9.2. Critical service calls are to be responded to by a qualified technician within four (4) hours of receipt of service call and must be completed

Template Version: 20250625 by the next working day, pending delivery of parts. Parts shall be available on site within seventy-two (72) hours.

7.16.9.3. Selected contractor shall provide written certification that repairs are complete, to include

7.16.9.4. Suspected cause(s) of the malfunction(s), and actions taken to prevent recurrence.

7.16.9.5. A list of parts used to make the repair.

7.16.9.6. Hours required making the repair.

7.16.9.7. Cost of parts to be determined at the time repairs are identified.

Nothing herein requires that County purchase the parts provided by selected contractor and the County may, at its own election, choose to provide selected contractor with County purchased parts necessary, or equivalent, to perform the repairs. Materials, parts, and County approved equipment, shall be itemized on Contractor’s invoice, billed at actual cost with a copy of the invoice from vendor, with a proposed administrative invoice processing fee.

7.16.9.8. If any work is to be sub-contracted, selected contractor shall provide subcontractor names and certifications.

7.16.10. On-Call Emergency and Non-Emergency Repair or Replacement Services (“On-Call Services”). Contractor shall provide on-call repair, or replacement services, as requested by County, which may occur during normal business hours, after normal business hours, on weekends, or on holidays. Cost for On-Call Services shall use rates as proposed in Contractor’s Response and agreed to by County.

7.16.11. Parts, Materials, and Supplies. Contractor shall maintain an internal Parts department with reasonable stock levels, or direct access to a full-scale, high-volume, locally-located parts distribution center for appropriate parts relative to this Scope of Services. County may consider alternatives proposed to meet this need.

7.16.12. Documentation of Licensed Staff. All work shall be performed properly by licensed staff. Upon execution of the Agreement, Contractor shall provide a list of all staff and copies of their licenses and shall provide updated lists within ten (10) calendar days if there is a change to staff.

7.16.13. Project Initiation, Management, and Implementation.

Contractor shall, within ten (10) business days from the Effective Date of an Agreement, or within a timeframe proposed in Offerors Response and agreed to by the County, schedule a Project Initiation Meeting with the County’s Project Manager and designated County staff (“Project Team”) at a date, time, and format to be agreed upon by both Parties. Offerors are asked to propose in their Response their process for scheduling and conducting a virtual Project Initiation Meeting, the length of the meeting, the materials Offeror would provide, any deliverables to be prepared in advance, and any additional topics to be addressed during the Project Initiation Meeting. As part of the Project Initiation Meeting, the Parties shall, at a minimum, unless otherwise proposed by Offeror in their Response and agreed to by County:

7.16.13.1. Establish a mutually agreed upon Project Schedule to accomplish key tasks with durations for each task conforming substantially to the Offeror’s Proposed Project Plan and Schedule. The Project Plan and Schedule shall include, at a minimum, due dates for deliverables, Project phases, and milestones.

7.16.13.2. Review the scope of work and identify any Project issues to be addressed in the course of the Project.

7.16.13.3. Establish communication protocols, meeting frequency, and meeting format, with meetings occurring online in a virtual format.

7.16.13.4. Identify document format and data transfer methods between Contractor and Project Team related to the performance of the Agreement.

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7.16.13.5. Contractor shall provide detailed and complete written documentation of this meeting and a Project Plan and Schedule to the County within ten (10) business days of the meeting. The Project Plan and Schedule shall be subject to the County Project Manager review and approval and Project Implementation shall commence only after the County approval of the Project Plan and Schedule, which may be adjusted throughout Project implementation upon mutual written agreement of both parties.

7.16.14. Training and Consulting. Describe any training and consulting services offered and include any related pricing in the Cost Quote for all years of an agreement.

7.16.15. Additional, Optional, and Future Functionality and Services. For award of an agreement, County requires a not-to-exceed (“NTE”) amount for total compensation for the entire term of an agreement. Please describe and provide pricing for any other additional, optional, and future functionality and services County may consider, which may include, but is not limited to, tools, modules, apps, add-ons, functionality, or professional services not specifically named or requested herein.

8. EVALUATION

Quotes will be evaluated based on the following:

Criteria Weighted Points

1 Qualifications and Experience 10

2 Suitability and Offeror’s ability to meet County’s needs, including software functionality and standards. 20

3 Cost 20

Total 50

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Exhibit A Security Panel Inventory

Fire and Security Phone Lines 1-855-643-2122

# of Sites Building Type Primary Secondary Address Cell

1 Animal Shelter Fire 662-1911 662-8802 226 East Rd. , Los Alamos, NM 87544 X

2 Aquatic Center Fire 661-9650 661-9649 2760 Canyon Rd. , Los Alamos, NM 87544

Aquatic Center Security 661-4023 2760 Canyon Rd. , Los Alamos, NM 87544

Betty Ehart Senior Center (BESC) DayOut Security 661-7677

1101 Bathtub Row, Los Alamos, NM 87544

BESC Security 661-0081 1101 Bathtub Row, Los Alamos, NM 87544

BESC Fire 661-4208 661-5903 1101 Bathtub Row, Los Alamos, NM 87544

4 Community Fire 662-0497 662-0499 475 20th Street, Los Alamos, NM 87544

5 ECO Station Fire 661-4006 661-5906 3701 East Jemez Rd. , Los Alamos, NM 87544

6 Fire Station 3 Fire 672-4019 672-4194 129 State Rd. 4, White Rock, NM 87547

7 Fire Station 4 Fire 662-8842 662-1927 4401 Diamond Dr. , Los Alamos, NM 87544

8 Fire Station 6 Fire 661-9066 661-2362 457 East Rd. , Los Alamos, NM 87544

9 Fuller Lodge Security 662-3628 2132 Central Ave. , Los Alamos, NM 87544

Fuller Lodge Fire 661-4106 661-4110 2132 Central Ave. , Los Alamos, NM 87544

Golf Course (“GC”) Clubhouse Fire 662-0027 662-0633

4244 Diamond Dr. , Los Alamos, NM 87544

11 GC Maint. Shop Fire 662-1407 662-1462 71 San Ildefonso, Los Alamos, NM 87544

12 Historical Museum Fire 662-0693 662-0686 1050 Bathtub Row, Los Alamos, NM 87544

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13 Ice Rink Fire 662-1482 662-1678 4475 West Rd. , Los Alamos, NM 87544

14 Justice Center Fire 661-9651 661-9655 2500 Central Ave. , Los Alamos, NM 87544

15 Little Theater Fire 662-8850 662-8967 1670 Nectar Street, Los Alamos, NM 87544

16 Los Alamos Bayo Plant Fire 662-1583 662-1584 In the Canyon

17 Mesa Public Library Fire 661-4009 661-4002 2400 Central Ave. , Los Alamos, NM 87544

Mesa Public Library Security 662-8266 2400 Central Ave. , Los Alamos, NM 87544

18 Municipal Bldg. Security 661-4073 1000 Central Ave. , Los Alamos, NM 87544

Municipal Bldg. Fire 661-4065 661-4068 1000 Central Ave. , Los Alamos, NM 87544

Municipal Bldg. Clerks Security Cell Phone 1000 Central Ave. , Los Alamos, NM 87544 X

19 Nature Center Security 661-9667 2600 Canyon Rd., Los Alamos, NM 87544

Nature Center Fire 661-9650 661-9649 2600 Canyon Rd., Los Alamos, NM 87544

Pajarito Cliffs Site (“PCS”)-1 Fire 661-9607 661-9630

101 Camino Entrada Bldg.

1, Los Alamos, NM 87544

21 PCS-2 Fire 661-9757 662-8853 101 Camino Entrada Bldg.

2, Los Alamos, NM 87544

22 PCS-3 Fire 662-1650 662-1490 101 Camino Entrada Bldg.

3, Los Alamos, NM 87544

23 PCS-4 Fire 661-9646 662-7167 101 Camino Entrada Bldg.

4, Los Alamos, NM 87544

24 PCS-5 Fire 662-7169 662-7175 101 Camino Entrada Bldg.

5, Los Alamos, NM 87544

PCS-5 Security 101 Camino Entrada Bldg.

5, Los Alamos, NM 87544

25 PCS-6 Fire 662-1931 662-1953 101 Camino Entrada Bldg.

6, Los Alamos, NM 87544

26 Women’s Dormitory Fire & Security TBD TBD

1725 17th Street, Los Alamos, NM 87544

# of Building Type Primary Secondary Address Cell

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Sites

White Rock Waste

Water Treatment Plant

28 White Rock Complex Fire 672-2221 672-2229 133 Longview Dr., White Rock, NM 87547

29 White Rock Library Fire 672-2006 672-4162 10 Sherwood Dr. , White Rock, NM 87547

White Rock Visitor Center Fire 672-2058 672-2061

115 State Rd. 4, White Rock, NM 87547

White Rock Youth Activity Center Fire Cell Phone Ethernet

10 Sherwood Dr. , White Rock, NM 87547 X

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Exhibit B List of County Elevators

Location # of Floors Manufacturer Capacity Betty Ehart Senior Center 1101 Bathtub Row, Los Alamos, NM

2 Otis 2,500

Mesa Public Library 2400 Central Avenue, Los Alamos, NM

3 Otis 3,500

Mesa Public Library – Dumb Waiter 2400 Central Avenue, Los Alamos, NM

3 Matot Ambassador 500

Municipal Building Elev 1 1000 Central Avenue, Los Alamos, NM

3 Thyssen-Krupp 3,500

Municipal Building Elev 2 1000 Central Avenue, Los Alamos, NM

3 Thyssen-Krupp 3,500

Pajarito Cliffs – Building 1 101 Camino Entrada, Los Alamos, NM

2 Thyssen-Krupp 3,000

Pajarito Cliffs – Building 4 101 Camino Entrada, Los Alamos, NM

2 Thyssen-Krupp 3,000

Justice Center Elev 1 2500 Trinity Drive, Los Alamos, NM

2 Thyssen-Krupp 2,100

Justice Center Elev 2 2500 Trinity Drive, Los Alamos, NM

2 Thyssen-Krupp 3,000

Justice Center Elev 3 2500 Trinity Drive, Los Alamos, NM

2 Thyssen-Krupp 3,000

Fuller Lodge 2132 Central Avenue, Los Alamos, NM

3 Inclinator 800 (approx.)

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Exhibit C CJIS Security Addendum

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File details come from the government source that posted it. Updated .