2.2.1 Attachment 6 - Past Peformance Questionnaire.pdf

Contractor Past 1 of 5 Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

Offeror’s Name:

Client/Customer Company Name:

Questionnaire Respondent Name & Title:

Respondent’s Phone Number: E-mail

Address Project/Task Order/Contract/ Name:

Contracting Officer’s (CO) Name:

CO’s Phone Number:

E-Mail Address:

Contract/TO Period of Performance:

EVALUATION

Below are listed specific questions relating to the Contractor’s performance in the areas of quality, timeliness, cost control, business relations and customer satisfaction. Please rate the Contractor for each question on a Risk scale from Low to High. Indicate your rating by shading/highlighting your selected rating for each question. A “Comment” section is provided below each question. Please type response in the “Comment” section to support the rating given. Please email the completed questionnaire to the IRS Procurement contact listed below:

Low (L)– Based on the offeror's past performance and systemic improvement record, little doubt exists that the offeror will successfully perform the required effort.

Moderate (M) – Based on the offeror's past performance and systemic improvement record, some doubt exists that the offeror will successfully perform the required effort.

High (H)– Based on the offeror's past performance and systemic improvement record, substantial doubt exists that the offeror will successfully perform the required effort.

1. How well did the Contractor identify and mitigate issues timely and accurately to make informed, proactive and corrective decisions?

LOW MODERATE HIGH

IRS Procurement Contact: Jade.gaston@usss.dhs.gov and Taylor.haire@usss.dhs.gov

Return Questionnaire no later than: 17 January 2026 at 1:00 PM EDT mailto:Jade.gaston@usss.dhs.gov mailto:Taylor.haire@usss.dhs.gov

TNHAIRE

Cross-Out

Contractor Past 2 of 5

Comments:

2. How well did the contractor prepare technical documents and reports within budget, schedule, and in accordance with project requirements?

LOW MODERATE HIGH

3. How well did the contractor perform with minimal Government oversight?

4. How well did the Contract manage multiple projects within your contract/task order?

5. How well did the Contract utilize innovative technologies in the performance of this work effort?

Contractor Past 3 of 5

6. How well did the Contractor manage cost and schedule when changes in legislative or system requirements occurred?

7. How well did the Contractor provide clear visibility into cost, schedule, performance, and risks?

8. How well did the contractor successfully deal with stakeholders and effectively mitigate stakeholder concerns and conflicts?

Contractor Past 4 of 5

9. How would you rate the Contractor’s ability to provide sufficient personnel resources for this effort?

10. How well did the Contractor provide the right labor mix and skill level of people to meet your requirement?

11. Did the Contractor have clear and concise lines of communication with all parties?

Contractor Past 5 of 5

12. How well did the contractor effectively manage its subcontractors?