2.04.21 Attachment (18) - DPM PWS V3.pdf
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- Attached to
- Bridge DPM Contract Schedule I & II
- Solicitation number
- N0060426Q4024
About this file
This is a Performance Work Statement (PWS) for packing, containerization, and local drayage services for Direct Procurement Method (DPM) personal property shipments managed by NAVSUP Fleet Logistics Center Pearl Harbor's Joint Personal Property Shipping Office in Hawaii.
The contractor must furnish all personnel, equipment, facilities, supplies, and materials to prepare Department of Defense personal property for shipment, storage, and drayage. Services are organized into three schedules: Schedule I (Outbound Household Goods and Unaccompanied Baggage), Schedule II (Inbound services), and Schedule III (Intra-City local moves). Key service requirements include pre-move surveys for shipments exceeding 3,200 pounds, weighing using state-certified scales with detailed weight tickets, preparation and packing per commercial standards with specific requirements for fragile items and appliances, tagging and inventorying with exception symbols, containerization with minimum stowage factors (5.7-5.9 pounds per cubic foot), security sealing with accountable seals, marking of exterior containers per military standards including Military Shipping Labels with barcodes, and delivery with unloading and unpacking services including one-time placement of furniture. The contractor must complete pickups and deliveries within specified timeframes: typically within three workdays for inbound arrivals, with pre-packing required for shipments exceeding 6,000 pounds. Documentation deliverables include completed weight tickets, household goods descriptive inventories in five copies for outbound and three copies for local moves, packing lists, exception sheets for non-temporary storage releases, Government Bill of Lading documents, and weekly reports on shipments on-hand. Contractor must maintain cargo insurance of $75,000 per shipment, obtain and maintain government-owned containers, provide adequate facilities meeting Defense Transportation Regulations standards, and implement a Quality Control Plan. Performance standards require no more than three percent of shipments incorrectly packed monthly, no more than five percent late pickups/deliveries monthly, 98 percent error-free invoicing, and 100 percent compliance with documentation deliverables. Quality assurance deductions range from 5 to 25 percent of order value for service failures, with maximum deductions not exceeding 25 percent per order. The contractor must maintain key personnel including an Operations Manager, Quality Control Manager, and Customer Service Representative, each requiring minimum five years of relevant experience including three years with Department of Defense operations. The contract applies to both domestic and international DPM shipments but excludes Through Government Bill of Lading shipments.
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PERFORMANCE WORK STATEMENT FOR PACKING, CONTAINERIZATION AND
LOCAL DRAYAGE OF DIRECT PROCUREMENT METHOD (DPM) PERSONAL
PROPERTY SHIPMENTS
BACKGROUND
NAVSUP Fleet Logistics Center Pearl Harbor Joint Personal Property Shipping Office has a mission responsibility to provide centralized personal property traffic management and quality control services for all the military services in Hawaii. This mission responsibility resulted from the consolidation of personal property shipping activities in Hawaii as directed by the Commander in Chief, Pacific in 1969. By Joint Memorandum of Understanding (JMOU) of 1 February 1971, the Joint Personal Property Shipping Office (JPPSO)-Hawaii was established.
The Joint Personal Property Shipping Office-Hawaii provides inbound, outbound (which includes non-temporary storage) and quality assurance operations to military and civilian members of all services, and the United States Coast Guard (USCG).
TABLE OF CONTENTS
Part I – Description of Services
A. Scope of Work
1. Pre-Move Survey
2. Weighing
3. Time Requirements
4. Preparation, Packing, Loading and Containerization
5. Tagging, Inventory, and Packing List
6. Appliance Servicing and Unservicing
7. Containers and Vehicles
8. Markings Exterior Shipping Containers
9. Outbound Documentation and Movement
10. Storage
11. Facilities
12. Cargo Insurance
13. DPM Delivery, Unloading, and Unpacking
14. Claims
15. Performance Objective Summary
Table 1 – Task/Type of Move Matrix
Part II – Government Furnished Items
Part III – General Requirements
1. Application
2. Personnel
3. Key Personnel
4. Materials
5. Documentation and Reports
6. UB Shipments using AMC
7. Base Access
8. Non-Personal Services
Part IV – Quality Control and Assurance
Table 2 – Service Delivery Summary Table 3 – Quality Assurance Deductions
Part V – Contract Administration
PERFORMANCE OBJECTIVES
The below performance requirements are broken into five (5) parts, within each of these areas the Defense Transportation Regulations (DTR), Personal Property 4500.9-R-Part IV is referred, to include its associated appendixes and attachments. The referenced appendixes and attachments will be included as attachments to the contract, or may be obtained from https://www.ustranscom.mil/dtr/dtrp4.cfm.
PART I - DESCRIPTION OF SERVICES
A. SCOPE OF WORK
The contractor will furnish all personnel, equipment, facilities, supplies, services, and materials, except as specified herein as government-furnished, for the preparation of the personal property (including servicing of appliances) of Department of Defense (DoD) personnel for shipment, drayage and/or storage and related services through the Direct Procurement Method (DPM). Work to be performed will be those services in the Schedules awarded to the contractor as outlined in the individual item numbers (Attachment 1). Tasks by type of move are reflected in Table 1, Task/Type of Move Matrix found in Performance Objective Summary below. Task/Type of Move Matrix, identifies which tasks normally apply to each type of move and associated schedule. Services are not required to be performed aboard ships. Under Schedule I – Outbound, all property is to be delivered to military terminal and Schedule II – Inbound, all property is to be picked-up from military terminal. Specific requirements for each task are described below. If specific instructions or requirements are not provided, commercial standards of services and best business practices are acceptable. Assessorial services not explicitly identified in the contract may be ordered as needed from the current and prevailing International Tender (e.g. IT-25).
1. Pre-move Survey. The contractor shall perform a resident pre-move survey at residence or by phone for shipments estimated at 3,200 lbs or more, as delineated on the DD1299, Application for Shipment and/or Storage of Personal Property. If surveys are required, the Contractor shall be provided a minimum of five (5) working days advance notice of the pickup date requirement. Surveys shall be completed to determine the amount of work, and what packing materials will be needed at the time of pickup. If a resident survey is required, the survey will be conducted at a time and date mutually agreed upon between the contractor and the customer. Any pack/pickup date changes shall be coordinated with the Ordering Officer (OO). OOs may waive this requirement if pre-move survey is not requested by the customer.
2. Weighing.
a. The gross, tare, and net weight of all shipments will be determined through the use of scales properly certified by a state inspector of weights and measures in accordance with (IAW) the regulations of the state or district having legal jurisdiction over the scales. Personnel designated to operate the scales will be licensed or otherwise qualified as weigh masters if required by the state, commonwealth, or district. When a metric scale is utilized, the contractor will use 1 kilogram per 2.2 pounds for conversion.
b. The contractor will submit weight tickets, reflecting gross, tare, and net weight, in duplicate, properly certified IAW federal, state, and commonwealth or district regulations to the Contracting Officer Representative (COR) with documentation.
c. The contractor will make every effort to use the public scales to determine weight of shipments.
When authorized by the ordering officer at least one (1) day prior to the pre-pack or pickup date, the weight of the shipment will be determined by utilizing constructive weights as specified below.
(1) When authorization to use constructive weights is granted, shipment weights will be determined by the contractor utilizing 7 pounds per cubic foot, utilizing Attachment (2), Weight Estimator. All constructive weights are subject to review. See paragraph A.2.d for constructive weight of Professional Books, Papers, and Equipment (PBP&E) also known as PRO or PRO-Gear.
(2) When use of constructive weight on a regular workday is not authorized, the shipment will be considered a violation of the contract and the appropriate deduction IAW the Table 3, Quality Assurance Deductions, will be applied to the order total.
(3) Public scales will be used for weighing local intra-city and intra-area shipments. The weight of such shipment shall be obtained in the manner prescribed by the Interstate Commerce Commission (ICC) except for intrastate moves. When the state or district regulation is in conflict with the ICC provisions, the state or district regulations shall apply for intrastate moves only.
(4) Platform scales will be used for weighing containerized household goods and baggage shipments.
d. When PBP&E are included as part of the shipment, the weight of each item individually described on the inventory will be entered on the same line of the inventory next to the description. The total weight of such articles will be annotated separately on the inventory and packing list. The PBP&E weight may be obtained using bathroom or platform type scales. If it is not possible or practical for the contractor to weigh the items at the time of packing and pickup, and there is no cube indicated on the inventory, a constructive weight of seven (7) pounds per cubic foot, utilizing the Weight Estimator by the contractor, will be used for PBP&E. When a constructive weight is used for PBP&E, the symbol (C) shall be inserted on the invoice by the contractor after the weight, to indicate a constructive weight was used.
e. The weight tickets will contain the name and address of the weighing station, the date, name of contractor, van or trailer number, name of customer, order number assigned by the OO, and signature of the weigh master.
f. For inbound personal property, the contractor will bill on the origin net weights obtained from the Personal Property Government Bill of Lading/Bill of Lading (PPGBL/BL) or other movement document and need not submit a weight certificate, unless a reweigh is ordered. When a reweigh is ordered, the contractor will bill on the reweigh weight.
g. If the PPGBL/BL, movement document, or container does not reflect the net weight for inbound shipments or if the PPGBL/BL is unavailable at the destination, the contractor will bill on the origin gross weights obtained from the PPGBL/BL, or other available sources, such as containers or supporting documentation. The contractor is required to use all means available (containers, supporting documentation) to obtain a net weight prior to submitting the bill. If the bill is submitted on the origin gross weight, the contractor is paid for the gross weight based on the net weight bid price.
h. The contractor will perform reweigh services when ordered. The reweigh will normally be requested at the time the delivery order is placed and will be performed IAW instructions set forth in Paragraph A.2.a. When so advised by the OO, a designated representative of the OO or the customer will be permitted to accompany, in a separate conveyance, the contractor to witness the reweigh. This would be at no extra charge and the contractor would not provide the separate conveyance.
i. When a reweigh is ordered, the contractor will furnish the OO weight tickets in duplicate within seven (7) workdays of completion of the service.
j. When the weighing of a shipment at origin is witnessed by the Personal Property Shipping Office (PPSO), the back of all copies of the weight ticket will be annotated with the statement “weight observed” and verified by the signature of the PPSO. The number 7 copy of the PPGBL/BL (property received copy) will be similarly annotated prior to mailing to the destination PPSO. When computer-generated PPGBL/BLs are used, the copy disseminated to the destination PPSO shall be annotated as stated above.
k. Billing Procedures. For Continental United States (CONUS) activities, to include Hawaii and
Alaska, shipments are payable on the basis of 100-pound minimum weight for unaccompanied baggage (UB) and a 500-pound minimum weight for household goods (HHG), net or gross weight, as indicated in the bid item. For overseas activities, excluding Hawaii and Alaska, shipments are payable on the actual net weight shipped.
l. Actual pieces, weight, and cube of UB shipments will be provided to the Transportation Office
(TO)/PPSO prior to the issuance of the PPGBL/BL.
3. Time Requirements.
a. The OO will normally give the contractor notice to commence services ordered herein at least one full workday prior to the date specified on the DD1299. Oral orders will be confirmed in writing within two workdays following order acceptance by the contractor. The contractor shall be available to receive orders between the hours 0800 and 1700. Upon request, the contractor will provide information as to whether the service will be performed between the hours of 0800 to 1200 hours or between the hours of 1200 to 1700 hours, based upon the best information available. When the use of elevators is required, the contractor is responsible for notifying the customer of movement times to enable the customer to complete all arrangements for their use.
b. The Government will notify the Contractor twenty-four (24) hours in advance of the estimated weight of all normal shipments. On other-than-normal shipments, the Government will furnish additional information, e.g., dimension of oversized pieces, as necessary to determine the amount of equipment and/or manpower needed to perform the required services.
c. In unusual situations, it may be necessary for the OO to direct performance of services at specified times or days. When additional services are ordered and overtime charges are applicable, the contractor shall refer to tenders on file with the United States Transportation Command (USTC) in effect at the time of order.
d. The contractor will not begin pickup or delivery services at a customer’s residence before 0800 hours or after 1700 hours without prior approval of the OO and the customer. The contractor will not begin any service that will not allow completion by 2100 hours without approval by the ordering officer and the customer by 1630 hours of the scheduled date. If the contractor cannot complete services by 1700 hours, contractor shall obtain prior approval from the OO and the customer in order to continue and be subject to a Timely Pick-up/Delivery deduction IAW Table 3, Quality Assurance Deductions. In case of an approved suspension of operations, the contractor will assure his/her return the next workday at 0800 hours to complete the services.
e. Shipments in excess of 6,000 pounds require pre-packing to be completed prior to the specified pickup day. On these pre-pack days, the contractor shall provide a minimum packing of six labor hours between 0800 hours and 1700 hours. The customer or the quality assurance evaluator must approve less than the minimum labor hours. Local Drayage shipments in excess of 5,000 pounds will be effectively packed, picked up, delivered, and/or unpacked. Packing of such shipment is done the day before the specified pickup day unless the shipment is estimated by the Government to be in excess of 10,000 pounds, in which case two (2) days shall be set aside for packing. On these prepack days, the contractor shall provide a minimum packing of six labor hours between 0800 hours and 1700 hours. The customer or the quality assurance evaluator must approve less than the minimum labor hours. Shipments with an estimated weight of 5,999 pounds or less will require a same day pack and pickup.
f. If containerization is ordered at the contractor’s facility, the Household Goods (HHG) or
Unaccompanied Baggage (UB) will be picked up on the date and within the hours specified.
Unless a longer period is authorized by the OO, the maximum containerization time allowed at the contractor’s facility will be three (3) workdays following the specified pickup date for HHG and two (2) workdays following the specified pickup date for UB.
g. The contractor will accept from commercial carriers and pickup from commercial, air, water, and military terminals inbound shipments of HHG or UB. The contractor will notify the OO upon shipment arrival. Notification shall not exceed 1200 hours of the following workday. Delivery will be affected within three (3) workdays following the date of the contractor’s arrival notification unless otherwise specified. For shipments in storage, the contractor will affect delivery to the residence within three (3) workdays following notification for delivery by the OO (e.g., OO calls on Monday; personal property will be delivered on or before Thursday). The contractor will not deviate from the specified delivery date unless approved by the OO.
h. If non-compliance with delivery schedules results in detention and/or demurrage charges, such charges shall be assessed to the contractor.
4. Preparation, Packing, Loading, and Containerization.
a. Personal property will be prepared, packed, loaded, and containerized for all types of shipments destined for the Contiguous United States (CONUS) or Outside CONUS (OCONUS) or local drayage.
(1) Dish packs are corrugated fiberboard cartons with a capacity of not less than 5 cubic feet and shall be used for packing glassware, chinaware, bric-a-brac, table lamp bases, and other fragile items. When packaging of fragile items has been completed and space is left in a dish pack, such space may be used for packing other lightweight items. The sidewalls and ends of the cartons shall be of a minimum average bursting strength of 350 pounds per square inch.
Not more than 120 pounds of material shall be therein. Fill the carton to capacity that will, with the flaps closed, create a tightly packed unit. All dish pack cartons shall be marked on two sides with the word "UP" with an arrow pointing to the top.
(2) Filler material. Good quality paper pads, cellulosed (bubble pack) cushioning material, fiberboard, corrugated fiberboard, unicellular polypropylene foam, unprinted newsprint, or craft paper shall be used as filler.
(3) Paper pads. New or clean, if previously used, good quality used-wood excelsior pads, unicellular polypropylene foam, shredded paper pads, or other equally suitable material will be used when required.
(4) Wrapping. Wrapping paper shall be new or clean and appropriate for the purposes intended.
(5) Paper. (Waxed or treated) All waxed paper used shall be manila wax or equivalent. Treated paper may be used if it is "Butcher" type paper.
(6) Unicellular polypropylene foam. All unicellular polypropylene foam wrapping material shall be new or clean and conform to Fed Spec PPP-C-1797A.
(7) Books. Books shall be packed in cartons. All books of similar size shall be packed vertically together in rows. Pads of solid or corrugated fiberboard shall be inserted between rows and packed tightly, wedged with pads or paper if necessary to fill out the carton and prevent chafing. Books normally shall be packed not more than two rows high in a carton.
(8) Chinaware, Glassware, Crockery, Lamps, Clocks, Jardinières, Statuary, Vases, and Bric-A-
Brac. Use of a clean packing material or other modern method (cell wrap, cell pack, or cells and dividers) of packing is required for the packing of glassware, chinaware, bric-a-brac, table lamp bases, and other similar fragile items. Wrapping and materials used shall be in accordance with the best commercial practices for the items being packed. Items shall be wrapped separately, except groups of flat items may be wrapped in bundles if properly divided and cushioned. The heaviest items shall be placed in the bottom of the containers.
Fiber drums, dish packs and other containers shall be packed as compactly as possible.
Padding shall be pressed gently but firmly around each item and as many pieces shall be put in a container as safely possible. Any surface or edge of an article that is fragile must be protected with cushioning. Stemware shall be packed in containers bottom side up, and bundles of plates and dishes shall be placed in containers on edge.
(9) Electrical or Electronic Equipment. Audio/Video equipment, Microwaves, Fans, Heaters, Portable Stoves, Sunlamps, and similar minor appliances. When necessary to protect electrical equipment for safe transportation or storage, such equipment shall be completely wrapped in kraft-type paper or unicellular polypropylene foam and packed in a carton with enough padding to provide insulation necessary to prevent contact between articles and eliminate movement of any one article in the container. When packing is not necessary, the items shall be properly wrapped or padded for protection.
(10) Kitchenware. All kitchenware shall be wrapped, packed and padded to prevent rubbing and movement when packed into interior cartons. The heavier items shall be kept to the bottom of the container.
(11) Linens, Clothing, Draperies, and Like Items. When not safe for movement in drawers, chests, dressers, trunks, etc., these and similar items shall be packed into new cartons and sealed at the residence. If safe for movement in drawers, chests, and like, the items remaining will be padded to prevent chafing or movement.
(12) Upright Wardrobes. New upright wardrobes shall be used for local drayage shipments. At the option of the customer, either upright or flat wardrobe cartons will be used in containerized international codes of service (Codes 4, 5, 6, and T). If the customer expresses no preference, the carrier may select the type of wardrobe used. Empty hangers shall be removed, wrapped, and packed in a separate carton. No items shall be placed in bottom of wardrobes.
(13) Laydown Wardrobes. Laydown wardrobes used for packing unaccompanied baggage and household goods shipments shall be new and of sufficient size to allow clothing to be packed flat. Stuffing, rolling, and excessive falling of items shall not be permitted. Hangers shall be removed from clothing and wrapped and packed in a separate carton.
(14) Fragile Articles. Mirrors, pictures, and paintings (glass-faced or other than glass-faced paintings, glass or stone tabletops, and other fragile articles requiring crating or similar protection. These articles shall be wrapped and packed in a crate or a fiberboard carton.
When more than one article is packed in any one crate or carton, a divider shall be provided.
No more than four articles shall be packed in any one crate or fiberboard carton. Stone tabletops shall be packed separately. Small pictures, paintings, mirrors, and other articles of this type shall be packed in cartons and shall be sealed at residence.
(15) Lampshades, Ornaments, and Toys, Etc. These and other small items easily crushed shall be wrapped and placed into cartons and insulated from the carton walls and from other items.
Lampshades shall be wrapped individually in tissue paper first and then with new paper or new unicellular polypropylene foam and placed into cartons to prevent shifting or damage (one per carton).
(16) Mattresses and Box Springs. Mattresses and box springs shall be placed in new mattress cartons at the residence and sealed with tape at all joints and seams. All cartons used shall have a minimum average bursting strength of 200 pounds per square inch. Foam rubber and cotton mattresses shall be stored horizontally and not under pressure from other items.
(17) Rugs. All rugs, rug pads and carpets shall be properly rolled (not folded) and protected at residence whenever necessary to provide safe transportation. All rugs, rug pads and carpets will be shipped without folding or crushing any portion of the rug, carpet or pad. This does not apply to small throw rugs without backing.
(18) Silverware. Each item of silverware, silver ornamentation, or brass that is not coated to prevent tarnishing shall be individually wrapped in several thicknesses of non-tarnished tissue paper or unicellular polypropylene foam. Wrapping of flatware items is not necessary in local drayage moves. Flatware items shall be stacked or nestled. When storage chests are available, flat silver shall be nested or cushioned in the chests. Hollowware is soft and easily bent and shall be packed in a dish pack, preferably in top half of the carton. Each vessel and cover shall be wrapped separately with the wrapped cover inverted and placed on the vessel so the two will be packaged as a unit.
(19) Unaccompanied Baggage Items. Unaccompanied baggage items shall be individually packaged in cartons consistent with the protection specified for items of household goods in the preceding paragraphs. Clothing will not be placed loose but will be properly packed in cartons before being placed into an outer shipping container. Fiberboard boxes may be used for items requiring interior packaging.
(20) Expensive and Valuable Items. When an owner declares certain items as expensive and valuable, the OO shall order the services under Schedule I, Item 0008. Packing and inventorying shall be performed only in the presence of the owner. The OO, if required, will order drayage. Cartons for packing these items shall meet the specifications of paragraph A.7.
(21) The contractor, when drayage is not required, shall weigh the containerized articles on portable platform scales or bathroom scales, or upon the written authority of the OO, the contractor shall apply a constructive weight of 11 pounds per gross cubic foot of the container.
(22) Upholstered Furniture. Upholstered furniture, to include wicker and wood frame cushions and overstuffed (O/S) furniture items shall be wrapped and padded. No boxes, cartons, or other items shall be placed upon this type of furniture. When shipped with other household goods, O/S will be padded, blocked, and braced to preclude damage from any pressure against the upholstery including pressure from its own weight as well as from conditions external to the container.
(23) The contractor shall exercise care in handling, loading, and padding all items loaded into a closed moving van for local drayage shipments or for movement of outbound household goods or baggage to contractor's warehouse for containerization. All cartons will be stacked, loaded, handled, and drayed in their normal top up position unless as indicated on carton.
When tailgating is authorized by the OO, the load shall not extend beyond the surface of the tailgate or beyond the surface of the vehicle. The tailgated items shall be protected from inclement weather by a suitable covering.
(24) Bicycles. Bicycles, when shipped as a separate item and not included within a container, shall be packed in cartons meeting the requirements of Commercial Standard A-A-2876 as a minimum. Cartons shall be constructed and fabricated in a configuration that will permit containerization of the bicycle without removal of the front or rear wheels. For shipments other than local drayage, the handlebars shall be loosened, lowered, turned at right angle to their usual position, swung downward, and retightened. Wheels or mechanisms on multi-speed bicycles shall not be removed or disassembled from the frame. Pedals shall be removed and secured on edge forward of the seat post or above back fender. Before placement into the carton, protective wrapping and padding shall be applied where necessary to prevent damage. After placement within the carton, adequate interior packaging shall be placed in void areas to prevent shifting or movement during transit. The bicycle shall be placed upright in a fiberboard container. The carton shall be sealed with a suitable tape and strapped girth wise at one-third the distance from each end. The word "UP" with an arrow pointing to the top of the carton shall be stenciled in black letters a minimum of 2 inches high on each side.
b. The contractor will perform all preparation and packing in a manner requiring the least cubic measurement, producing packages that withstand normal movement without damage to the container or contents and at a minimum of weight. All shipments will be protected from the elements (rain, snow, or sun) and theft at all times. The customer’s name and general contents will be marked on exterior of all cartons.
(1) Items of unusual nature may require disassembly service by a third party. The contractor will not arrange for third party servicing without the authorization of the OO.
(a) For items that are priced at the time of contract award a separate fair and reasonable (F&R) determination is not required.
(b) For unique items which were not priced at the time of contract award, the Contractor shall submit a quote along with supporting information (e.g. two additional commercial quotes) to support the OO or Contracting Officer (KO) in determining the associated cost to be fair and reasonable to the Government. As outlined in the OO procedures, OOs are authorized to make an F&R determination below the micro-purchase threshold, currently $2,500.00 and provide the Contractor approval to provide services. If above the micro-purchase threshold, the OO must obtain authorization from the KO prior to authorizing the Contractor. The associated charges for third party services shall be billed by the contractor as a separate line item on the invoice and supported with two copies of the third party company’s invoice. Examples of such items are shranks, wall units, grandfather clocks, and grand pianos.
(2) The contractor will not be required to disassemble swing sets, outdoor recreation equipment, television and radio antennas, and similar articles. The customer will disassemble these items. Items disassembled by the customer will be shown in the remarks section of the inventory as Disassembled by the Owner (DBO).
(3) Customer-Packed Items. The contractor will inspect and repack items already packed by the customer, with the exception of Schedule I, Item 0006, Outbound Service-Unaccompanied Baggage Packed by Customer and Item 0007, Outbound Service-Unaccompanied Baggage Packed By Customer-Consolidated Shipments/Government Facility. The carrier assumes liability for whatever they pack. The carrier has the right to inspect all items and will use the appropriate carton(s) to pack all items (e.g., clothes in wardrobe boxes) thereby affording items the proper protection. PPSOs will ensure that items are shipped in sealed cartons for stacking in trucks/crates and to avoid pilferage. Therefore, one of two things must occur:
(a) Contractor packs all the contents in cartons and then stacks empty plastic totes or tubs separately for onward movement, or
(b) The customer provides an already-packed tote/tub and the carrier then inspects it and decides to do one of the following:
i Empty the tote/tub and place its contents in a carton, or ii Ship the tote/tub as is with contents (it will be the carrier’s responsibility to place the tote/tub in a proper carton or container for safe movement; tape may not be placed directly on the tote/tub.
(c) The above decision is at the carrier’s discretion. Service Members/DoD Civilian
Employees cannot insist that the contents must remain in the tote/tub, since the carrier assumes liability for the tote/tub and the contents.
(4) Trunks and Footlockers. Trunks and footlockers may contain a properly packed quantity of
HHG that is reasonable for the construction and condition of the container.
c. If the OO authorizes tailgating, the load will not extend beyond the surface of the tailgate or beyond the surface of the vehicle. The tailgated items will be protected from inclement weather by a suitable covering.
d. Containerization. Containerization of outbound HHG and UB will be done at the customer’s residence, unless otherwise authorized by the OO. The contractor will perform all exterior containerization services as prescribed in Paragraph A.7 for the type of articles, destination, and method of shipment designated by the OO.
(1) Containerization shall be carefully planned for the best utilization of the container and proper distribution of weight to obtain maximum stowage factors. The following are desired minimum stowage factors for shipping containers. Failure to meet the standards will be cause for rejection of the services performed.
(a) For containers of 166 cubic feet and less, 5.7 net pounds per gross cubic foot of the container; for containers in excess of 166 cubic feet, 5.9 net pounds per gross cubic foot of the container.
(b) SDDC Pamphet 55-12 containers - 5.9 net pounds per gross cubic foot of the container.
(2) Firearms. When firearms are included in containerized shipments, they will be placed in the number one container in such a manner to permit easy withdrawal for inspection. Make, model, caliber or gauge, and serial number of the firearm will be listed on the inventory form (See Paragraph A.5.c.).
(3) Boats. Boats may include, but are not limited to, the following: canoes, skiffs, light rowboats, kayaks, and sailboats (“boat” does not include paddle board and surfboard). The contractor will be required to accept a boat and/or boat trailer less than 14 feet in length or over 14 feet in length (Service Member only) but less than 500 pounds in weight from a customer. Employees are limited to domestic shipment of boats and their associated trailer that can be transported in a moving van (e.g. canoe, kayak, rowboat, outboard/inboard motorboat [14 ft or less]). Components and boat accessories that will not fit into an American Society for Testing and Materials, ASTM-D4169-14, Standard Practice for Performance Testing of Shipping Containers and Systems or Military Surface
Deployment and Distribution Command (SDDC) Pamphlet 55-12, Transportation and Travel Commercial Containers for Department of Defense Household Goods Shipments, container will be containerized IAW ASTM-D6251/D6251M-011, Standard Specification for Wood-Cleated Panelboard Shipping Boxes. The customer will be responsible for any special crating or materials needed to move the boat by DPM.
e. Security Seals. All exterior HHG/UB containers and boxes, including overflow and oversize boxes and rug tubes/cartons, will be sealed with accountable seals at the customer’s residence, unless otherwise authorized by the OO. Sealing will be completed prior to any movement and the seal (control) numbers entered on the inventory, cross-referencing the container number. Two seals, as a minimum, for UB, will be used per box and seals will secure the access overlap top and ends. If only two seals out of a set of four are used, the seals not used will be destroyed at the time of sealing or given to the customer. Four seals, as a minimum, on HHG, will be used per box and seals will secure the access overlap door and side panels.
f. Removal of Debris. Packing and loading at the origin will include, as a minimum, removing from the customer’s residence all empty contractor-provided containers, packing materials, and other debris accumulated incident to packing and loading unless specifically waived by the customer in writing.
5. Tagging, Inventorying, and Packing List. The contractor, in coordination with the customer, will prepare an accurate, legible, HHG/UB descriptive inventory similar to Figure A-G1-1, Household Goods Descriptive Inventory found in Appendix G, Attachment A-G1, (Solicitation Attachment 3).
The contractor will count and examine all goods tendered for shipments, receipt for them, and make written exception for any goods not in apparent good order. All tagging will be accomplished prior to the removal of goods from the residence.
a. Inventory Identification. Each carton will be marked to indicate the general contents and customer’s last name. Each carton will be tagged and inventoried as a separate inventory line item. Identify the cartons by type and cube with an indication of general contents, such as, linens, pots and pans, mirror carton, 3.5 cubic feet.
b. Inventory Symbols. The “Exception Symbols” and “Location Symbols,” as shown in Figure A-
G1-1 (Solicitation Attachment 3), will be used to describe locations and exceptions. Locations and exceptions will be true and accurate. The omission of exception symbols will indicate good condition except for normal wear. Describe in as much detail as possible items of furniture; for example television sets will be identified as being either “color” (C) or “black and white” (B&W) and console or portable. The contractor shall annotate on the inventory item(s) such as TVs, stereo components, computer hardware, VCRs, video cameras, by make, model, and serial number when these are visible on the outside of the item.
c. Each privately owned firearm will be annotated on the inventory by make, model, caliber or gauge, and serial number.
d. For PBP&E, ensure that the term “PRO-GEAR (PRO)” is used to identify such articles on the inventory (NOTE: M-PRO for member pro-gear and S-Pro for spousal pro-gear), together with the cube and weight of the individual carton; a line entry item for each container, such as, carton PRO 3 cubic ft., 53 lbs. These items identified by the customer will be separated from other items of the shipment, weighed separately, and placed in separate boxes or cartons to provide safe transportation. The symbol PRO will be used. The total weight of the packed professional items will be recorded on the last page of the inventory and on the packing list for outbound HHG and UB shipments.
e. Items disassembled by the contractor will be shown in the remarks section of the inventory as contractor disassembled (CD). Items disassembled by the customer will be shown in the remarks section of the inventory as DBO. When an article is packed in an original container furnished by the customer, the inventory will indicate the type of article and will be shown as “CP”, contractor packed.
f. Motorcycles, mopeds, and motor scooters will be inventoried as one line item, listing their serial number, make, year, model, and odometer reading. For international shipments, ensure one copy of the title and/or registration is attached to all copies of the Government Bill of Lading (PPGBL/BL)/Commercial Bill of Lading- Transportation Control and Movement Document
(TCMD).
NOTE: Motorcycles and mopeds that do not conform to vehicle emissions standards and motor vehicle safety standards of the destination country cannot be shipped as part of a HHG shipment.
g. When the OO permits the contractor to partially containerize a shipment at the warehouse, each item removed from the residence will be annotated on the inventory as containerized warehouse
(CW).
h. Inventory Form. The inventory form will bear the signature of the customer, and date signed, together with the signature of the contractor’s representative and date signed certifying to its accuracy and completeness.
i. The contractor will prepare the inventory in five (5) copies for outbound HHG and UB shipments and in three (3) copies for local drayage moves. The original and all copies will be legible and will bear the name and complete mailing address of the contractor. A copy of the inventory will be furnished to the OO, the contractor will retain one copy, and one copy will be given to the customer. For HHG and UB, the contractor will place in a waterproof envelope secured to the No. 1 container: one (1) copy of the inventory; one (1) copy of the DD Form 1299, Application for the Shipment and/or Storage of Personal Property and if an overseas shipment, one (1) copy of the customer’s orders and custom’s document. Additionally, for HHG, the contractor will place an envelope containing the following documents in an easily accessible location inside the No. 1 container: one (1) copy of the packing list and Exception Sheet for shipments released from non-temporary storage (NTS). For unaccompanied baggage shipments, the contractor will place one (1) copy of the customer’s orders inside the carton prior to sealing.
The customer will be required to furnish all necessary copies of their orders.
j. Annotate the receiving document or inventory to show any overage, shortage, and damage found, including visible damage to external shipping containers and condition of security seals EACH time custody of the property changes from a storage contractor (warehouseman) to the contractor or from one contractor or carrier to another. When available, use the same inventory prepared at origin to verify delivery and condition of the articles at destination. The Contractor shall refer to Appendix A-G, Attachment A-G6 (Solicitation Attachment 7), Direct Procurement Method (DPM) Claims and Liability Procedures.
k. Packing Lists. The packing list identified in Attachment A-G1, Figure A-G1-2, Packing List of
Household Goods, (Solicitation Attachment 3) or a similar format, shall be provided and used by the Contractor. The COR will advise the contractor as to the required packing list prior to the start date of the contract. The contractor will prepare a packing list at the time the goods are packed, noting the number of each piece, the weight, and the cubic measurement.
l. Removal from Non-Temporary Storage (NTS). When the personal property is to be removed from NTS, the contractor will obtain from the storage contractor two legible copies of the NTS inventory and in conjunction with the storage contractor, check each item of the storage lot IAW such inventory. If at the time each item is checked there is a difference in condition of the item from that listed on the NTS inventory, the contractor will prepare an Exception Sheet and such differing conditions will be noted thereon. When the contractor elects to make a new inventory, differences as to condition of individual items, as compared with the NTS inventory, will be shown on Exception Sheet as described above. In the event the opinions of the contractor’s representative and storage contractor’s representative differ as to shortages and overages or condition of an item(s), both opinions will be listed on the Exception Sheet and separately identified as to the source. Both parties will sign and date the Exception Sheet, each retaining a legible copy for their respective files. Such an Exception Sheet will remain an internal industry document. In the event a claim is filed, the contractor will provide legible copies of the Exception Sheet to the claims officer.
(1) Preparation of Inventories. Inventories prepared on shipments released from NTS will indicate the same article identification and item number, as on the NTS inventory or a crossreference will be made on the new inventory indicating the item number and identification from the NTS inventory. The use of legible photo reproductions of the storage contractor’s inventory in lieu of preparing a new inventory is permissible.
(2) Identify personal property by affixing a tag or tape to each article (not applicable to individual items in packing containers). Each shipment will be separately identified by lot number. Each article will be assigned a number that will correspond with the item number shown on the inventory form. The type of identification used and the method of affixing it to the article will be such as not to damage any article so identified.
(3) Identify items disassembled or serviced by contractor or by third party at origin and record such items in the remarks section of the inventory.
6. Appliances Servicing and Unservicing. The Contractor will protect appliances against damage while in transit. The Contractor will secure moving parts that, if allowed to move in transit, could damage the appliance.
7. Containers and Vehicles
a. Government-Owned Containers (GOCs). GOCs are containers constructed IAW Commercial
Standard ASTM-D4169. GOCs also include those containers listed in SDDC Pamphlet 55-12, those meeting ASTM-D6251, and wooden overflow and oversize containers purchased by the government or received by the contractor awarded the Schedule II, Inbound Services contract.
GOCs will be used to the extent as they are available for Schedule I, Items 0001 through 0005, before using contractor-furnished containers.
(1) All GOCs and contractor-furnished containers will be free of defects (holes, loose or broken framing, missing skids, caulking repairs, or separated plywood). Unacceptable containers are those that have been extended to accommodate oversize or overflow items, any panel bowed or bulging beyond their normal conformity, those with deteriorated plywood (either rotted or delaminated), those caulked on outside seams or joints, and those patched without the use of caulking compound. Patches on the outside surfaces are not acceptable because they increase the overall dimension and are subject to being scraped off during handling. The floor will be solid, and all skids installed and in sound condition.
(2) All GOCs and contractor-furnished containers must conform to USDA requirements for
Wood Packaging Materials (WPM). WPM is defined as wood pallets, skids, load boards, pallet collars, wooden boxes, reels, dunnage, crates, frames, and cleats. Packaging materials exempt from the requirements are materials that have undergone a manufacturing process such as corrugated fiberboard, plywood, particleboard, veneer and oriented strand board. All WPM must be constructed from Heat Treated (HT) lumber (HT to 56 degrees centigrade for 30 minutes) and certified by an accredited agency recognized by the American Lumber Standards Committee (ALSC), Incorporated or an equivalent organization recognized by the host nation’s government for WPM procured outside the United States (US) IAW WPM policy and WPM enforcement regulations (http://www.alsc.org) (*)Non-DOD Website.
Wood fumigated with methyl bromide is not authorized for use in the shipment of HHGs as damage may occur to the HHGs. All materials must include certification markings IAW ALSC standards and be placed in an unobstructed area that will be readily visible to inspectors. Pallet markings will be applied to the stringer or block on diagonally opposite sides and ends of the pallet and be contrasting and clearly visible. All dunnage used in configuring and/or securing the load will also comply with International Standards for Phytosanitary Measures Publication No. 15, International Standards for Phytosanitary Measures (ISPM): Guidelines for Regulating Wood Packaging Material (WPM) in International Trade and be marked with an ALSC approved dunnage stamp. Failure to comply with the requirements of this restriction may result in refusal, destruction, or treatment of materials at the point of entry. Additional information on WPM requirements can be found at http://www.aphis.usda.gov (*).
(3) The contractor shall be held liable for all loss or damage to government-owned containers sustained during the performance of this contract provided that such loss or damage is occasioned by negligence or willful conduct of the contractor or his employees. In the event of any such loss or damage, replacement cost shall be reimbursed to the Government by the contractor.
b. Containers for articles such as large pieces of marble or glass tabletops that require more protection than the standard packing techniques will be constructed IAW ASTM D6039/D6039M-11, Standard Specification for Crates, Wood, Open and Covered. These containers will be used for interior packing purposes.
c. Skids. Any container that will be handled with a forklift will be constructed with two or more skids. All wooden containers entering the Defense Transportation System (DTS) with a gross weight of 100 pounds or more or with length and width dimensions of 48 inches by 24 inches or more will be equipped with two skids of not less than a minimum of 3 inches high and 3 ½ inches wide. Skid sizes will be IAW ASTM-D6251.
d. Banding. Containers of plywood construction will be banded IAW Commercial Standard ASTM
D3953-13, Standard Specification for Strapping, Flat Steel and Seals, or of equal quality with nonmetal banding.
e. Coopering of government-owned containers will be performed when authorized by the OO.
Patches will not increase the overall container dimensions. All repairs will be done prior to delivery to residence.
f. Vehicles. The contractor will ensure that all vehicles used in the movement of personal property will be of a safe and sound condition, in accordance with state and local laws and regulation, and not permit damage to personal property. In addition, contractors must comply with the Federal Acquisition Regulation (FAR) 52.204-24 provision and FAR clause 52.204-25 at:
https://www.acquisition.gov/content/52204-reserved.
(1) Contractor shall furnish, upon request, proof of ownership or lease agreement for vehicles to be used for contract performance.
(2) In accordance with State of Hawaii, Public Utilities Commission (PUC), Schedule III – Intra-City contractor must maintain a PUC license for the island of Oahu, issued by the State of Hawaii. Associated certification must be provided to the Contracting Officer by Schedule III offerors prior to contract award.
(3) Vehicles weighing more than seven (7) tons may not use Kaneohe Bay Drive between
Mikiola Drive and the junction with Kalaheo Avenue unless they are doing business in this neighborhood. Vehicles are not allowed to use Kaneohe Bay Drive to get to the Marine Corps Base Hawaii. Permits are required when doing business in this neighborhood and may be acquired from the State of Hawaii, Department of Transportation (DOT) Services, Street Usage Section.
8. Markings Exterior Shipping Containers. The contractor will mark all government-owned containers by stenciling with letters at least one inch high. Freehand marking will not be used. Felt tip markers will not be used. All old shipment markings will be obliterated prior to delivery to residence. Each container will be stenciled with all required elements prior to departure from the warehouse.
a. Permanent markings on containers will be legible and conform to Commercial Standard ASTM-
D4169 and SDDC Pamphlet 55-12. The following permanent markings will be stenciled in black letters 1 ½ inches high, Attachment A-G1, Figures A-G1-3, Location of Permanent Markings on ASTM-D4169 Wood HHG Box (Solicitation Attachment 3), and A-G1-4, Location of Permanent Markings on MIL-STD-1489 HHG Box (Solicitation Attachment 3):
On “one side” and “one end”:
“USE NO HOOKS”
“STORE UNDER COVER”
“U.S. PROPERTY”
“SDDC APPROVED”
In the appropriate places:
“CENTER OF BALANCE”
“LIFT HERE”
“FORKLIFT HERE”
b. On Commercial Standard ASTM-D4169 and SDDC Pamphlet 55-12 containers, the following additional permanent markings will be stenciled on one side and one end toward the top of the container in black letters 2 inches high. The contractor will stencil the word “UP” with an arrow pointing to the top of the container. Then under “UP” on an orange background not to exceed 8 x 10 inches in black letters approximately 2 inches high, the contractor will stencil “DPM.” The word “EXPEDITE” will be symmetrically spaced below in 1 ½ inch high black letters. (See Attachment A-G1 (Solicitation Attachment 3), Figures A-G1-3 and A-G1-4.)
c. Shipments identified as “BLUEBARK” will be stenciled in 1-inch letters with the code word
BLUEBARK above the PPGBL/BL number.
d. As a minimum, the customer’s last name will be legibly handwritten or stenciled on all containers prior to departure from the origin residence, warehouse, or other pickup point.
e. Permanent markings on HHG, Attachment A-G1-1 (Solicitation Attachment 3), Figure A-G1-5, Container Marking for Household Goods, and UB, Figure A-G1-7, Markings of Unaccompanied Baggage, containers will be legible and conform to Commercial Standard ASTM-D4169 and SDDC Pamphlet 55-12. DPM HHG and UB containers will have a completed Military Shipping Label (MSL) affixed on one side and one end panel for all shipments entering the DTS, except for passenger bags and similar packages, which will have an MSL affixed to one surface. The MSL, Attachment A-G1, Figure A-G1-6, Military Shipping Label for Personal Property, requires human-readable information as well as linear and 2-dimensional bar codes.
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