2-4 RFP 2026-170 Fare Collection System Attachment 6 Past Performance Survey.pdf
PDF 145 KB Posted
- Attached to
- Fare Collection System State and local contract opportunity
- Solicitation number
- RFP 2026-170
- Issued by
- Gila County, Arizona
About this file
This document is a Past Performance Survey form developed by the Northern Arizona Intergovernmental Public Transportation Authority, Mountain Line, for use in evaluating vendors and key personnel competing for the Fare Collection System contract (RFP 2026-170). The survey is designed to collect reference information from previous clients who have worked with bidding firms to assess their qualifications and past performance in delivering similar projects. The form requests that firms identified as references by prospective bidders complete the survey to provide feedback on their working relationship and experience with the bidding vendor.
The survey is divided into two sections: the first section contains open-ended questions requesting narrative descriptions of the working relationship, strengths of the vendor, and any problems encountered during previous engagements; the second section requires respondents to rate the vendor on five specific criteria using a scale of 1 to 10, including satisfaction with cost of services, communication during the planning phase, quality of training materials, overall performance, and likelihood of future engagement. Respondents are instructed to provide their contact information, printed name, title, and signature, and are permitted to leave rating fields blank if they lack sufficient knowledge in particular areas. This standardized evaluation mechanism enables Mountain Line to gather comparative data on vendor performance history to inform contract award decisions for the comprehensive electronic fare collection solution.
View the file
Other files for this state and local contract opportunity
| File | Type | Posted |
|---|---|---|
| 1-1 Mountain Line Instructions To Respondents Submission and Evaluation Procedures.pdf | ||
| 8-7 RFP 2026-170 Fare Collection System Pre-Submittal Meeting.pdf | ||
| 4-5 RFP 2026-170 Fare Collection System Required Clauses and Certifications.pdf | ||
| 3-3 RFP 2026-170 Fare Collection System Evaluation and Scoring Criteria.pdf | ||
| 6-8 RFP 2026-170 Fare Collection System Public Proposal Opening.pdf | ||
| 7-6 RFP 2026-170 Fare Collection System Pricing Sheet.xlsx | XLSX spreadsheet | |
| 5-2 RFP 2026-170 Fare Collection System Scope of Work.pdf |
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Text version
ATTACHMENT 6: PAST PERFORMANCE SURVEY
Name of firm being surveyed: _____________________________________________
Name of firm completing survey: ___________________________________________
Northern Arizona Intergovernmental Public Transportation Authority, Mountain Line, collects past performance information (on firms as well as key personnel) to assist in procuring/awarding projects based on value. The firm/individual listed above has listed you as a reference for a past project they have completed. We would greatly appreciate it if you would take a few moments to complete this survey.
The first half of the survey contains open-ended questions that help us to better understand your working relationship with the individual or firm. The second section of the survey asks for you to rate the individual or firm in several areas based on your past experience.
Section 1: Working Relationship Questions
Please describe your relationship with the firm or individual (types of projects etc.):
(Please feel free to add a document or attachment if there is not enough space below.)
What did you like best about this company or individual? (Please feel free to add a document or attachment if there is not enough space below.)
Did you experience any problems with this company or individual? If so, please describe the situation. Was the problem resolved to your satisfaction? (Please feel free to add a document or attachment if there is not enough space below.)
Section 2: Rating Criteria:
Please rate each of the criteria on a scale of 1 to 10, with 10 representing that you were very satisfied (and would hire the company I individual again) and 1 representing that you were very unsatisfied (and would never hire the company I individual again). Please rate each of the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a particular area, please leave it blank.
NO. CRITERIA UNIT RATING
How satisfied were you with how this vendor met your expectations for cost of services rendered? (1-10)
How satisfied were you with the vendor's ability to effectively communicate with you during the planning? stage of the j t?
(1-10)
What is your overall rating of the training materials used by the individual I vendor? (1-10)
How satisfied were you with the vendor's ability to meet your overall expectations? (1-10)
Rate your likeliness to contract with this firm/individual again. (1-10)
Please provide your phone number and email information for any follow up questions that we might have
Date: ______
Email: _________________________________
Telephone: ______________________
Printed Name and Title of Evaluator:___________________________________
Signature: _______________________________________________________
Thank you for your time and effort in assisting the Mountain Line in this important endeavor.
ATTACHMENT 7: PROPRIETARY AND/OR CONFIDENTIAL INFORMATION
File details come from the government source that posted it. Updated .