1c. Published Attachement IFB HIV Syphilis IFB 68500022N.docx

This is an attachment to an Invitation for Bid (IFB) document for the Illinois Department of Public Health (IDPH) Division of Laboratory Services (DOL) outlining consolidated vendor timelines and deliverables for HIV and Syphilis testing services. The document specifies performance requirements across multiple operational categories. Vendors must fulfill orders for test kits, controls, calibrators, and consumables within 7 calendar days of order receipt and provide delivery confirmation with tracking information within 24 hours of order placement. All kits within a shipment must originate from the same lot number, and all reagents must maintain a minimum shelf-life of 90 days from the date of receipt. STARLIMS system integration must be completed within 30 calendar days of instrument installation to facilitate data management between the laboratory instrument and the state's laboratory information system.

Vendors are required to provide on-site service or repair capabilities within 2 business days of IDPH-DOL request and maintain technical support availability from 7:00 am to 7:00 pm CST Monday through Friday for instrumentation and reagent-related issues. Preventive maintenance and all required repairs must be completed within 2 business days of notification, with repair or replacement parts delivered within 1 business day of order placement. All shipments must utilize temperature-controlled shipping to maintain proper storage conditions during transit, ensuring product integrity upon arrival.