19VM3026Q0022- Questions and answers.pdf

This is a Questions and Answers document from the U.S. Embassy in Hanoi, Vietnam, issued August 19, 2026, addressing inquiries regarding RFQ 19VM3026Q0022.

The document clarifies qualification and experience requirements for the contract opportunity. Key qualifications include relevant projects implemented in collaboration with the Ministry of Public Security and operational presence in Hanoi. A minimum of one relevant project is required, and experience may be satisfied through subcontractors or teaming partners rather than requiring the prime offeror to hold all qualifications directly. A branch office or local representative with a Hanoi address must be established at the time of proposal submission. For technical evaluation, proposals must meet all requirements specified in Section B; failure to do so results in non-responsiveness. In case of tied pricing among technically acceptable offers, the tiebreaker will be based on campaign creativity and overall components. Unsuccessful offerors may receive debriefings explaining why their proposals were not selected.

The document addresses survey and campaign implementation specifics, indicating that survey methodology may be proposed by the offeror subject to U.S. Embassy and Ministry of Public Security approval, with no specific quota requirements per audience segment. Data privacy and security requirements apply per applicable standards, and offerors are responsible for proper handling and protection of all collected information. Summary analysis of survey data must be shared with the U.S. Embassy and Ministry of Public Security. Campaign videos must include both Vietnamese and English languages, and all digital assets must meet U.S. government accessibility standards including closed captioning. Media outlet definitions may include a mix of paid placements, earned coverage, and online outlets. Key Opinion Leader/influencer channels must be appropriate for target audiences with a minimum of 100,000 followers. Pricing must be submitted in Vietnamese Dong with firm-fixed pricing including all taxes, delivery, and anticipated charges. The award will be governed by Purchase Order terms with no advance payments or deposits required.