SOW_Chief of Mission Residence_WC refurbishment_ May 2026_REVISED.pdf

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UNITED STATES EMBASSY

Av. Das Forcas Armadas 133C, Lisbon, Portugal

Facility Management

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- SCOPE OF WORK -

CMR Master Bath Refurbishment

The American Embassy in Lisbon is seeking for a contractor to refurbish/rehabilitate the master bathroom in the Chief of Mission’s Residence (CMR).

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1) GENERAL BACKGROUND

The master bathroom located within the Ambassador’s residence has reached an advanced stage of age-related deterioration and no longer meets the functional, practical, and aesthetic standards expected of a modern residential facility. The existing finishes, sanitary fixtures, cabinetry, and built-in furniture are outdated and show signs of prolonged use, reducing both the overall comfort and usability of the space.

In addition to the aged appearance of the bathroom, the current layout and arrangement of sanitary fixtures and storage elements are not user-friendly and do not provide an efficient use of the available space. Existing cabinets and furniture offer limited practicality and insufficient storage solutions, while circulation within the bathroom is constrained by the present configuration.

Particular attention has also been drawn to the shower enclosure, which is undersized and does not provide the level of comfort, accessibility, and functionality expected for daily use.

Considering the importance of the Ambassador’s residence and the need to maintain adequate living standards, the rehabilitation and refurbishment of the bathroom has been deemed necessary in order to improve functionality, comfort, practicality, and overall appearance, while aligning the space with contemporary residential standards and user expectations.

2) TECHNICAL REQUIREMENTS

The rehabilitation and refurbishment work for the master bathroom shall include the complete modernization of the sanitary installations, electrical infrastructure, cabinetry, lighting system, finishes, and functional layout in order to provide a comfortable, practical, and contemporary bathroom environment consistent with high-end residential standards.

As part of the design phase, the Contractor shall develop and submit a minimum of three (3) alternative bathroom layout proposals, each based on the design principles described below.

Layout Proposal No. 1 – Balanced Bath and Shower Concept

This proposal shall generally follow the original design intent and shall provide a balanced distribution of space and visual importance between the bathtub and shower areas.

The layout shall incorporate:

• A new bathtub suitable for daily residential use, positioned as a significant feature within the bathroom.

• A generously sized enclosed shower cabin designed to provide a comfortable and spacious showering experience.

• A double-sink vanity cabinet with adequate countertop space and storage capacity.

• Practical circulation space between all bathroom elements.

• A dedicated enclosed toilet compartment providing visual privacy

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Layout Proposal No. 2 – Vanity and Storage Priority Concept This proposal shall prioritize the creation of an enlarged vanity and storage area.

The layout shall be incorporated:

• A double-sink vanity significantly larger than that proposed under Layout Proposal No.

• Additional integrated cabinetry and storage solutions for personal items, toiletries, linens, and bathroom accessories.

• A bathtub which may be reduced in size and visual prominence in order to accommodate the expanded vanity and storage areas.

• A comfortable enclosed shower cabin.

• A dedicated enclosed toilet compartment providing visual privacy from the remainder of the bathroom.

Layout Proposal No. 3 – Alternative Vanity and Storage Priority Concept This proposal shall be based on the same design objectives as Layout Proposal No. 2 but shall present a substantially different arrangement of the bathroom fixtures and furniture.

The purpose of this option is to provide the Client with a genuine alternative configuration while maintaining emphasis on:

• Large vanity areas.

• Enhanced storage capacity.

• Efficient circulation.

• Functional ergonomics.

• Premium aesthetics.

• A dedicated enclosed toilet compartment providing visual privacy from the remainder of the bathroom.

Toilet Privacy Enclosure

For all layout proposals:

• The toilet shall be located within a dedicated enclosure, compartment, or partitioned area designed to provide visual privacy.

• The enclosure design shall be fully integrated into the architectural concept and maintain the aesthetic quality expected of a luxury residential bathroom.

• Where the toilet enclosure is positioned in front of, adjacent to, or otherwise impacts an existing window opening, the enclosure shall be constructed wholly or partially from opaline (frosted) glass or equivalent translucent material to maximize the transmission of natural daylight while preserving privacy.

• The use of clear glass for toilet enclosures shall not be accepted unless specifically approved by the Embassy representative (COR).

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Common Requirements Applicable to All Layout Proposals

The following requirements shall apply regardless of the selected layout option:

Shower Installation

• Installation of a new enclosed shower cabin of adequate dimensions to provide improved user comfort and ease of movement when compared with the existing installation.

• The shower system shall be equipped with at least one fixed overhead rain shower head, preferably with two.

• The shower enclosure shall be constructed using tempered safety glass compliant with applicable international safety standards for glazed installations in wet areas.

Toilet System

• Installation of a modern toilet unit incorporating an integrated personal washing/cleansing feature (bidet function or equivalent smart washing system).

• Reference product: TOTO Washlet integrated smart toilet or approved equivalent. ( https://www.totousa.com/washlet-g5a-lite-integrated-smart-toilet-1-2-gpf-1-0-gpf?color=cotton )

Vanity and Storage

• Installation of a double-sink vanity cabinet.

• Large mirrored surface above the vanity.

• Recessed or integrated storage cabinets behind the mirror assembly wherever feasible.

• Additional storage solutions incorporated into the design according to the selected layout concept.

Heating and Comfort

• Installation of an electric towel dryer/radiator suitable for bathroom applications.

Lighting

• Complete upgrade of the bathroom lighting system.

• Special attention shall be given to vanity, sink, mirror, bathtub, and shower areas.

• Lighting fixtures shall provide uniform illumination while minimizing shadows.

• Lighting design shall comply with recognized engineering practices and applicable standards.

Electrical Installation

• Replacement of all existing switches, sockets, and visible electrical accessories.

https://www.totousa.com/washlet-g5a-lite-integrated-smart-toilet-1-2-gpf-1-0-gpf?color=cotton https://www.totousa.com/washlet-g5a-lite-integrated-smart-toilet-1-2-gpf-1-0-gpf?color=cotton

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• All accessories shall be suitable for wet-area installation and possess the appropriate ingress protection rating.

Finishes and Materials

• The overall design objective shall be to achieve a level of quality, comfort, and appearance comparable to that of a luxury five-star hotel bathroom.

• Premium-quality materials shall be utilized throughout.

• Marble, natural stone, engineered stone, or equivalent premium finishes shall be proposed for walls, floors, vanity surfaces, and shower areas.

• Floor finishes shall incorporate suitable anti-slip characteristics.

• All sanitary fixtures, cabinetry, lighting fixtures, electrical accessories, and finishes shall be of durable construction and premium residential quality.

Ergonomics and Accessibility

• The final arrangement of fixtures and furniture shall prioritize:

Ergonomics.

Ease of use.

Efficient circulation.

Accessibility.

Practical maintenance access.

3) DELIVERABLES

The contractor shall submit a complete proposal package containing all technical, administrative, and execution-related documentation required for proper evaluation of the project. The submission shall include, but not necessarily be limited to, the following deliverables:

3.1 Technical Design Proposal

The contractor shall prepare and submit a detailed bathroom refurbishment concept including:

Layout Proposals

• A minimum of three (3) distinct bathroom layout proposals shall be elaborated and provided, corresponding to:

Proposal No. 1 – Balanced Bath and Shower Concept.

Proposal No. 2 – Vanity and Storage Priority Concept.

Proposal No. 3 – Alternative Vanity and Storage Priority Concept.

Each proposal shall clearly identify:

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Bathtub dimensions and location.

Shower dimensions and location.

Toilet enclosure arrangement.

Vanity dimensions.

Storage capacity and storage solutions.

Circulation areas.

Window treatment considerations.

Access for maintenance.

Three-Dimensional Visualizations For each layout proposal, the contractor shall provide a minimum of two (2) high-quality 3D renderings illustrating:

• Overall bathroom concept.

• Material finishes.

• Lighting concept.

• Cabinetry and storage solutions.

• Shower arrangement.

• Bathtub arrangement.

• Toilet enclosure design.

• Mirror and vanity area.

• General aesthetic appearance.

Drawings Detailed floor plans with dimensions indicating:

• Bathtub.

• Shower cabin.

• Toilet enclosure.

• Vanity units.

• Lighting fixtures.

• Electrical outlets and switches.

• Storage cabinets and accessories.

Reflected ceiling plans showing:

• Lighting layout.

• Ceiling features.

• Ventilation elements where applicable.

Comparative Evaluation The contractor shall submit a brief comparative assessment of the three proposed layouts describing:

• Functional advantages.

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• Storage capacity.

• User comfort.

• Aesthetic considerations.

• Construction complexity.

• Recommended option.

3.2 Work Methodology and Execution Plan

The contractor shall provide a detailed description of the intended execution methodology, including:

• Demolition and debris removal procedures;

• Protection measures for adjacent areas;

• Dust and noise control measures;

• Waterproofing methodology;

• Installation procedures for sanitary and electrical systems;

• Quality control procedures;

• Final testing and commissioning activities.

3.3 Project Schedule

The contractor shall submit a detailed project execution schedule in the form of a Gantt Chart indicating:

• Mobilization activities;

• Demolition works;

• Civil works;

• Plumbing and drainage works;

• Electrical works;

• Waterproofing;

• Tiling and stone installation;

• Ceiling and painting works;

• Fixture installation;

• Testing and commissioning;

• Cleaning and final handover.

The schedule shall clearly identify the estimated duration of each activity and the total project completion period.

3.4 Logistics and Access Plan

Considering the sensitive nature of the Ambassador’s residence, the contractor shall provide a detailed logistics and access plan aimed at minimizing disturbance to the residence occupants and reducing circulation of workers through interior residential areas. Except in cases where absolutely necessary, personnel and material shall have access through the

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The proposal shall include:

• Description of material delivery procedures;

• Debris removal methodology;

• Worker access control procedures;

• Protection measures for existing finishes and furniture;

• Daily housekeeping procedures.

Preference shall be given to solutions that minimize internal circulation through the residence and master bedroom.

Where technically feasible, the contractor shall propose the use of external scaffolding or equivalent temporary access systems through the bathroom window or exterior façade in order to:

• Reduce movement of personnel and materials inside the residence;

• Minimize dust and disturbance within occupied areas;

• Improve overall safety and work efficiency.

The contractor shall include:

• Scaffolding/access methodology;

• Safety measures;

• Structural stability considerations;

• Protection measures for façade elements and surrounding areas.

3.5 Health and Safety Documentation

The contractor shall provide:

• Site-specific Health and Safety Plan;

• Risk assessment for demolition and construction activities;

• Electrical safety procedures;

• Working-at-height procedures where scaffolding is proposed;

• Personal Protective Equipment (PPE) requirements;

• Emergency procedures.

3.6 Warranty and Handover Documentation

Upon completion of works, the contractor shall provide:

• Warranty documentation for installed equipment and materials;

• As-built drawings where applicable;

• Operation and maintenance manuals;

• Manufacturer documentation and certificates;

• Final cleaning and readiness for occupancy confirmation.

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4) SAFETY REQUIREMENTS

- The contractor must provide a safety plan prior to starting the project. The project plan will be submitted to the U.S. Embassy POSHO for approval.

- The contractor must develop the Activity Hazard analyses (AHA) as necessary to address hazards during the pre-award phase.

- The contractor must keep safety control measures.

- The contractor must provide all pertinent employees’ training certifications related to their activities.

- The contractor will receive an electronic copy of the EM 385 1-1 that contains all safety requirements that must be followed during a project performance. The contactor must apply only the items related to the required activities. The Activity Hazard Analyses form will be provided by the A-POSHO to the contractor during the site visit.

- The contractor must follow the Department of State acquisition Regulation (DOSAR) , clause 652-236-70 as described below:

In addition to the safety/accident prevention requirements of FAR 52.236-13, Accident Prevention Alternate I, the contractor shall comply with the following additional safety measures.

(a) High risk activities. If the project contains any of the following high-risk activities, the contractor shall follow the section in the latest edition, as of the date of the solicitation, of the U.S. Army Corps of Engineers Safety and Health manual, EM 385- 1-1, that corresponds to the high-risk activity. Before work may proceed, the contractor must obtain approval from the COR of the written safety plan required by FAR 52.236-13, Accident Prevention Alternate I (see paragraph (f) of this clause), containing specific hazard mitigation and control techniques.

(1) Scaffolding.

(2) Work at heights above 1.8 meters.

(3) Trenching or other excavation greater than one (1) meter in depth.

(4) Earth-moving equipment and other large vehicles.

(5) Cranes and rigging.

(6) Welding or cutting and other hot work.

(7) Partial or total demolition of a structure.

(8) Temporary wiring, use of portable electric tools, or other recognized electrical hazards. Temporary wiring and portable electric tools require the use of a ground fault circuit interrupter (GFCI) in the affected circuits; other electrical hazards may also require the use of a GFCI.

(9) Work in confined spaces (limited exits, potential for oxygen less than 19.5 percent or combustible atmosphere, potential for solid or liquid engulfment, or

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(10) Hazardous materials - a material with a physical or health hazard including but not limited to, flammable, explosive, corrosive, toxic, reactive or unstable, or any operations, which creates any kind of contamination inside an occupied building such as dust from demolition activities, paints, solvents, etc.; or

(11) Hazardous noise levels as required in EM 385-1 Section 5B or local standards if more restrictive.

(b) Safety and health requirements. The contractor and all subcontractors shall comply with the latest edition of the U.S. Army Corps of Engineers Safety and Health manual EM 385-1-1, or OSHA 29 CFR part 1910 or 1926 if no EM 385-1-1 requirements are applicable, and the accepted contractor's written safety program.

(c) Mishap reporting. The contractor is required to report immediately all mishaps to the COR and the contracting officer. A “mishap” is any event causing injury, disease or illness, death, material loss or property damage, or incident causing environmental contamination. The mishap reporting requirement shall include fires, explosions, hazardous materials contamination, and other similar incidents that may threaten people, property, and equipment.

(d) Records. The contractor shall maintain an accurate record on all mishaps incident to work performed under this contract resulting in death, traumatic injury, occupational disease, or damage to or theft of property, materials, supplies, or equipment. The contractor shall report this data in the manner prescribed by the contracting officer.

(e) Subcontracts. The contractor shall insert this clause, including this paragraph (e), with appropriate changes in the designation of the parties, in subcontracts.

(f) Written program. The plan required by paragraph (f)

(1) of the clause entitled “Accident Prevention Alternate I” shall be known as the Site Safety and Health Plan (SSHP) and shall address any activities listed in paragraph (a) of this clause, or as otherwise required by the contracting officer/COR.

(1) The SSHP shall be submitted at least 10 working days prior to commencing any activity at the site.

(2) The plan must address developing activity hazard analyses (AHAs) for specific tasks. The AHAs shall define the activities being performed and identify the work sequences, the specific anticipated hazards, site conditions, equipment, materials, and the control measures to be implemented to eliminate or reduce each

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(3) The names of the Competent/Qualified Person(s) required for a particular activity (for example, excavations, scaffolding, fall protection, other activities as specified by EM 385-1-1) shall be identified and included in the AHA. Proof of their competency/qualification shall be submitted to the contracting officer or COR for acceptance prior to the start of that work activity. The AHA shall be reviewed and modified as necessary to address changing site conditions, operations, or change of competent/qualified person(s).

5) HOURS OF PERFORMANCE

The Contractor is allowed to perform any of the work-related tasks during normal business hours which are defined from 07:30 to 17:00 Monday through Friday, excluding local and American holidays. Should nay task require a different schedule, it must be previously communicated and authorized by FAC, and RSO.

6) STANDARDS OF CONDUCT

1. General:

The Contractor shall designate a representative who shall supervise the execution and be the Contractor's liaison with the American Embassy.

2. The United States Government has adopted a zero-tolerance rule for Trafficking In Person

(TIP), therefore FAR 52.222-50 Combating Trafficking in Persons is required in every DOS contract. The contractor is required to brief employees on the requirements of the clause. A contractor found to be engaging in forms of trafficking, procuring commercial sex acts, or using forced labor can be terminated for default by the CO and debarred from receiving government contracts.

3. Before the scaffolding is used, direct connection shall be evaluated by APOSHO who will confirm based on evaluation, that the supporting surface can support the loads imposed.

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4. The Contractor is requested to perform a general cleaning of the site and immediate removal of equipment and materials used during the performing of the job before leaving the premises.

7) INSPECTION AND ACCEPTANCE BY THE COR

The FM, FC, COR or COR's designee may reserve the right to inspect and test all the work under this contract at any time. If any of the work does not conform to the contract requirements and/or specifications, the Embassy may require the Contractor to perform the services again at no additional cost to the Embassy.

8) INSURANCE REQUIREMENTS

Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract.

The Contractor's assumption of absolute liability is independent of any insurance policies. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary.

9) PERMITS

The Contractor shall maintain in full force and effect all permits, licenses, and appointments required for the prosecution of work under this contract at no additional cost to the Government. The Contractor shall obtain these permits, licenses, and appointments in compliance with host country laws.

10) GUARANTEE

The contractor shall guarantee the contractor workmanship of the work executed for a minimum of one-year, period from the date of the formal acceptance of the work completion. Manufacturer´s warranty conditions shall apply for the equipment and spare parts, unless otherwise stipulated.

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During the workmanship guarantee period, the Contractor shall correct and/or repair, at no cost to the Government, any damages and/or deficiencies that may be attributed to the materials and workmanship provided. The Contractor shall provide all labor, materials, equipment, at their own expense, to perform the repair and/or correction. The repair and/or correction must be completed within 10 days from Notice of Damage(s).

11) QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP).

1. Plan. This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

2. Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

3. Standard. The performance standard is that the Government receives no more than one

(1) customer complaint. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

4. Procedures.

5. If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

6. The COR will complete appropriate documentation to record the complaint.

7. If the COR determines the complaint is invalid, the COR will advise the complainant. The

COR will retain the annotated copy of the written complaint for his/her files.

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8. If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect if additional time is available. The COR shall determine how much time is reasonable.

9. The COR shall, as a minimum, orally notify the contractor of any valid complaints.

10. If the contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the contractor shall notify the COR. The COR will review the matter to determine the validity of the complaint.

11. The COR will consider complaints as resolved unless notified otherwise by the complainant.

12. Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

Contracting Officer’s Representative (COR) of this contract is Kostmas Gus, Facilities Manager/POSHO

Scope of Work Accepted by:

Date: Date:

(Typed/Printed Name and Title of Contractor) (Typed/Printed Name and Title of Signer)

Contracting Officer’s Representative US Embassy Lisbon