19AQMM26R0244.pdf
PDF 662 KB Posted
- Attached to
- Locksmith Services
- Solicitation number
- 19AQMM26R0244
About this file
This is a Statement of Work and solicitation document for locksmith services issued by the Department of State (DOS), Bureau of Administration. The Department seeks a Time-and-Materials contract to provide comprehensive locksmith services for DOS facilities throughout the United States, with emphasis on the Greater Washington Metropolitan Area (defined as locations within 70 miles of the Harry S. Truman Building in Washington, DC). Services include lock installation, maintenance, and repair for doors, vaults, safes, file cabinets, security containers, and related security hardware; combination lock servicing and changes; key duplication; emergency lockout response; and support for access control and security systems. The estimated annual workload comprises approximately 1,100 routine work orders (75%) and 76 project work orders (25%), with an estimated 1,300 total labor hours annually distributed across multiple locksmith skill levels.
The contract employs a tiered labor rate structure with pricing categories for PM Labor, Expert/Master Level Locksmiths, GSA-Certified Specialists, Journeyman Locksmiths, and overtime rates, plus reimbursable materials (capped at 10% markup), travel, and G&A costs. Key personnel must include a full-time Project Manager with five years of locksmith contract management experience, a full-time Expert/Lead Locksmith with seven years of experience and ALOA certification, and additional Specialist and Journeyman Locksmiths. All personnel require security clearances (Top Secret Facility Clearance for the contractor, with at least 50% of staff maintaining Top Secret personnel clearances). Response requirements vary by work type: routine work orders must be acknowledged within 4 hours and completed within 5 workdays for the NCR; emergency response must occur within 2 hours during business hours and 4 hours after-hours. The solicitation was issued May 26, 2026, with offers due June 26, 2026. The base contract period runs 12 months with four 12-month option periods and a potential six-month extension. The contract incorporates FAR clauses 52.212-1 through 52.212-5 and includes comprehensive quality control, reporting, and transition requirements.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 19AQMM26R0244 P0001.pdf | ||
| INFORMATIONAL NOTICE-Locksmith.pdf | ||
| 19AQMM26R0244 Standard Wage Determinations.pdf | ||
| 19AQMM26R0244 QA-6-24-26.pdf | ||
| Attachment A-Pricing and Personnel Sheet_revised.xlsx | XLSX spreadsheet | |
| Attachment A-Pricing and Personnel Sheet.xlsx | XLSX spreadsheet | |
| Attachment B- Statement of Work.pdf |
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Text version
Document Number: 19AQMM26R0244 PROCESSED Page 1 of 107
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30 1. REQUISITION NUMBER PAGE 1 OF 107
5. SOLICITATION NUMBER
19AQMM26R0244
2. CONTRACT NUMBER 3. AWARD/EFFECTIVE DATE
See Block 31c
4. ORDER NUMBER 6. SOLICITATION ISSUE
DATE
05/26/2026
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME Kiara Jackson
b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL
TIME
06/26/2026
14:30 ET
CODE AOPE_
OFC OF PROCUREMENT EXECUTIVE (A/OPE)
1701 NORTH FORT MYER DR
ATTN: RM 500, US DEPT OF STATE
ARLINGTON, VA 22209
9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
(SDVOSB)
WOMEN-OWNED SMALL
BUSINESS (WOSB)
ECONOMICALLY DISADVANTAGED WOMEN-
OWNED SMALL BUSINESS (EDWOSB)
8(A)
NORTH AMERICAN INDUSTRY
CLASSIFICATION STANDARD
(NAICS):
SIZE STANDARD:
10. THE ACQUISITION IS
SEE
SCHEDULE
11. DELIVERY FOR FREE ON BOARD
(FOB) DESTINATION UNLESS BLOCK IS
MARKED
0 Days: 0.00 %
0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %
12. DISCOUNT TERMS
13a. THIS CONTRACT IS
RATED ORDER UNDER THE
DEFENSE PRIORITIES AND
ALLOCATIONS SYSTEM -
DPAS (15 CFR 700)
13b. RATING
REQUEST
FOR
QUOTE
(RFQ)
INVITATION
FOR BID
(IFB)
X REQUEST
FOR
PROPOSAL
(RFP)
14. METHOD OF SOLICITATION
OPRGMCODE15. DELIVER TO
SEE SCHEDULE
CODE16. ADMINISTERED BY
FACILITY
CODE
CODE
Contact UEI:
Telephone No.
17a. CONTRACTOR/
OFFEROR
CODE18a. PAYMENT WILL BE MADE BY
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER SEE ADDENDUM
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS
CHECKED
19. ITEM NUMBER 20. SCHEDULE OF SUPPLIES/SERVICES
(Use Reverse and/or Attach Additional Sheets as Necessary)
21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT
See Line Information
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO
ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH
OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE
TERMS AND CONDITIONS SPECIFIED.
29. AWARD OF CONTRACT: REFERENCE _____________________________
OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK
5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Peter J. Allen
31c. DATE SIGNED 05/26/2026
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 11/2021)
Prescribed by GSA - FAR (48 CFR) 53.212
CGFS // CGFS
Document Number: 19AQMM26R0244 PROCESSED Page 2 of 107
19.
ITEM NUMBER
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
PARTIAL FINAL
33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED
CORRECT FOR
COMPLETE PARTIAL FINAL
36. PAYMENT 37. CHECK NUMBER
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 11/2021) BACK
Document Number: 19AQMM26R0244 PROCESSED Page 3 of 107
Section A - Solicitation/Contract Form
Line Item Summary
Solicitation Number:
19AQMM26R0244
Contract Number: Title:
Locksmith Services
Date of Solicitation:
05/26/2026
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
1,040.0 EA $0.00 $0.00 $0.00 $0.00
Delivery Schedule:
Delivery Number Delivery Date Quantity FOB Point 1 11/28/2025 1.000000 Destination
Description: PM Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Labor
Pricing Options: Base
Document Number: 19AQMM26R0244 PROCESSED Page 4 of 107
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Overtime
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Overtime
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Overtime
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) inside NCR
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) outside NCR
Document Number: 19AQMM26R0244 PROCESSED Page 5 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Material/Supplies (Reimbursable) NTE 10%
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Equipment
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Shipping
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: G&A NTE 10%
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
1,040.0 EA $0.00 $0.00 $0.00 $0.00
Delivery Schedule:
Delivery Number Delivery Date Quantity FOB Point 1 11/28/2025 1.000000 Destination
Period of Performance: 07/01/2024 - 06/30/2025
Description: PM Labor
Pricing Options: Unexercised Option
Document Number: 19AQMM26R0244 PROCESSED Page 6 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Overtime
Document Number: 19AQMM26R0244 PROCESSED Page 7 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) inside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) outside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Material/Supplies (Reimbursable) NTE 10%
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Equipment
Document Number: 19AQMM26R0244 PROCESSED Page 8 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Shipping
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: G&A NTE 10%
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
1,040.0 EA $0.00 $0.00 $0.00 $0.00
Delivery Schedule:
Delivery Number Delivery Date Quantity FOB Point 1 11/28/2025 1.000000 Destination
Period of Performance: 07/01/2024 - 06/30/2025
Description: PM Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Labor
Document Number: 19AQMM26R0244 PROCESSED Page 9 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Overtime
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) inside NCR
Document Number: 19AQMM26R0244 PROCESSED Page 10 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) outside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Material/Supplies (Reimbursable) NTE 10%
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Equipment
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Shipping
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: G&A NTE 10%
Document Number: 19AQMM26R0244 PROCESSED Page 11 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
1,040.0 EA $0.00 $0.00 $0.00 $0.00
Delivery Schedule:
Delivery Number Delivery Date Quantity FOB Point 1 11/28/2025 1.000000 Destination
Period of Performance: 07/01/2024 - 06/30/2025
Description: PM Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Overtime
Document Number: 19AQMM26R0244 PROCESSED Page 12 of 107
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) inside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) outside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Material/Supplies (Reimbursable) NTE 10%
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Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Equipment
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Shipping
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: G&A NTE 10%
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
1,040.0 EA $0.00 $0.00 $0.00 $0.00
Delivery Schedule:
Delivery Number Delivery Date Quantity FOB Point 1 11/28/2025 1.000000 Destination
Period of Performance: 07/01/2024 - 06/30/2025
Description: PM Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Labor
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Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Labor
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
2,080.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Labor
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Specialist (GSA Certified) Overtime
Pricing Options: Base
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - Expert (Master Level) Overtime
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Locksmith - (Journeyman Level) Overtime
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Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
520.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) inside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Travel (Reimbursable Cost) outside NCR
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Material/Supplies (Reimbursable) NTE 10%
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Equipment
Pricing Options: Unexercised Option
Number Supplies or Services Qty Unit Unit Price Material
Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: Shipping
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Costs
Travel
Costs
Total (Inc. disc., tax, and fees)
PSC: S216
PSC Description: HOUSEKEEPING- FACILITIES
OPERATIONS SUPPORT
Type of Contract Pricing: Time and Materials
0.0 EA $0.00 $0.00 $0.00 $0.00
Description: G&A NTE 10%
Pricing Options: Unexercised Option
CLIN Funding: Cost:
Base Totals: $0.00 $0.00
Exercised Options Totals: $0.00 $0.00
Unexercised Options Totals: $0.00 $0.00
Base and Options Totals: $0.00 $0.00
C.1 - Statement of Work
I. INTRODUCTION
The Department of State (DOS), Bureau of Administration, Domestic Operations & Emergency Services Office, General Services Management Office (A/DOES/GSM), is responsible for the installation, maintenance, and repair of all locks and associated hardware for doors, vaults, safes, locking file cabinets, security containers, and secure spaces under the jurisdiction of the Department.
Within A/DOES/GSM, the Event Management and Hoteling Division (GSM/EMH) administers the daily workload required to support these responsibilities. Because neither GSM/EMH nor any other DOS division employs locksmith personnel, all locksmith services within the United States and U.S. Territories shall be performed by a qualified locksmith contractor.
Historically, DOS has procured locksmith services for facilities throughout the continental United States and Puerto Rico. To improve contract management and oversight, locksmith services shall be divided into:
• Work Orders for services within the Greater Washington Metropolitan Area; and
• Project Work Orders for services outside the Greater Washington Metropolitan Area and for large or complex locksmith projects.
A. Contract Type This requirement shall be awarded as a Time-and-Materials (T&M) contract.
Under this contract type, the Contractor shall be compensated for:
1. Labor At the fully burdened hourly labor rates specified in the contract for actual hours worked.
2. Materials At actual cost without markup, in accordance with Section VII.F.
3. Other Direct Costs (ODCs) Including travel, per diem, shipping, and other allowable costs at actual cost in accordance with Section VII.E.
B. Required Locksmith Services Required services include, but are not limited to, the following:
• Performing site surveys to determine appropriate security hardware applications;
• Assisting Diplomatic Security, Facilities Security Division (DS/FSD) with Requests for Further Information (RFIs) during construction projects;
• Specifying, purchasing, and installing locks and locking systems for interior and exterior doors;
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• Installing locks and locking systems on safes, lockers, file cabinets, and security containers;
• Maintaining 24/7 emergency response capability for lockouts and malfunctioning locking mechanisms;
• Repairing and servicing dial and push-button combination locks and GSA-approved locks;
• Repairing and servicing key-operated locks and locking systems;
• Duplicating conventional and Medeco keys when authorized;
• Supporting access control systems, annunciators, alarms, and remote-controlled systems;
• Reporting unauthorized or altered lock work to DS/FSD immediately;
• Maintaining installed locks and associated hardware in accordance with manufacturer recommendations;
• Performing combination changes on safes, vaults, and access doors; and
• Maintaining accountability and safeguarding of keys and restricted security items.
II. DEFINITIONS, ACRONYMS, AND
ABBREVIATIONS
A. Definitions
1. Greater Washington Metropolitan Area Defined as locations within a 70-mile driving distance from the Harry S. Truman Building, 2201 C Street NW, Washington, DC.
2. Work Order A written or electronic request issued by the Government directing the Contractor to perform specific locksmith services.
Each Work Order shall include:
• Description of required services;
• Service location;
• Required completion date; and
• Applicable instructions or security requirements.
3. Project Work Order A Project Work Order is a planned, non-routine locksmith effort generally requiring specialized labor, materials, or equipment.
Examples include:
• New lock system installations;
• Master key system implementation;
• Access control system installation/modification; and
• Large-scale repairs or renovations.
Project Work Orders shall include:
• Detailed scope of work;
• Estimated labor hours;
• Materials list; and
• Project timeline.
4. Routine Work Non-emergency locksmith services performed during normal business hours.
Examples include:
• Lock maintenance;
• Key duplication;
• Lock rekeying; and
• Standard lock installation/replacement.
Routine work shall be completed within five (5) workdays unless otherwise specified.
5. Emergency Work Unscheduled locksmith services requiring immediate response due to security concerns or operational impact.
Examples include:
• Critical lockouts;
• Broken security locks;
• Lost/stolen keys requiring immediate rekeying; and
• Compromised access control devices.
The Contractor shall respond:
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• Within two (2) hours during normal work hours; and
• Within four (4) hours after hours, weekends, or holidays.
B. Acronyms and Abbreviations Acronym Definition DOS Department of State DOES Directorate for Domestic Operations and Emergency Services CO Contracting Officer COR Contracting Officer’s Representative DS/FSD Diplomatic Security / Facilities Security Division DS/PSP Diplomatic Security / Physical Security Programs DS/SSD Diplomatic Security / Special Security Division EMH Event Management and Hoteling Division GSM General Services Management RPM Real Property Management ALOA Associated Locksmiths of America GFP Government Furnished Property QASP Quality Assurance Surveillance Plan QCP Quality Control Plan ODC Other Direct Costs RFI Request for Further Information
III. SCOPE OF WORK
The Contractor shall maintain, repair, adjust, replace, and install lock systems, hardware, and associated equipment.
Services include, but are not limited to:
• Lock sets;
• Hinges and closers;
• Keys and key-operated locks;
• Combination locks;
• Panic hardware;
• Video intercom systems;
• Electromagnetic and electromechanical locks;
• Access control systems;
• Remote releases;
• Alarm annunciators;
• Emergency lockdown systems; and
• Ancillary repair components.
All work shall comply with current Diplomatic Security physical security standards.
The Contractor shall provide all materials, tools, supplies, and equipment required to perform services unless specifically identified as Government Furnished Property (GFP).
All Contractor-furnished materials shall be invoiced at actual cost with no markup.
Services shall be performed at DOS facilities throughout the National Capital Region and other DOS facilities located within a 70-mile driving radius of the Capital Beltway (I-495).
Travel reimbursement shall apply only for work outside the Greater Washington Metropolitan Area.
A. Type and Schedule for Work Orders
1. Work Orders Standard service hours shall be:
• Monday through Friday
• 8:15 a.m. – 5:00 p.m.
After-hours work may be authorized by the COR.
Work Orders generally involve locksmith tasks requiring fewer than fifty (50) labor hours.
2. Project Work Orders Project Work Orders generally involve:
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• Installation projects;
• Large maintenance efforts;
• Major repairs; or
• Tasks requiring fifty (50) labor hours or more.
The Contractor shall provide:
• Written cost estimate;
• Labor hour estimate;
• Material estimate;
• Travel/ODC estimate; and
• Implementation plan.
COR approval is required prior to commencing work.
B. Work Order Response and Completion Requirements Greater Washington Metropolitan Area Work Type Start Requirement Completion Requirement Routine Acknowledge within 4 hours; begin within 5 workdays Complete within 5 workdays
Emergency Respond within 2 hours during work hours;
4 hours after hours
Continue until resolved
Project As negotiated As negotiated
Outside Greater Washington Metropolitan Area Work Type Start Requirement Completion Requirement Routine Begin within 3 workdays Complete within 5 workdays Emergency Respond within 4 hours Continue until resolved Project As negotiated As negotiated Note:
• Workdays exclude Federal holidays.
• Work Orders issued after 5:00 p.m. EST shall be considered issued the next workday.
• Priority locations include:
• Secretary of State Offices;
• Secretary of State Residences; and
• United Nations Headquarters.
C. Estimated Workload Work Type Estimated Monthly Average Estimated Annual Average Work Orders 90 1,100 Project Work Orders 6 76
IV. LOCKSMITH TASKS
The Contractor shall provide all labor, supervision, management, training, tools, supplies, and materials necessary to perform locksmith services.
The Contractor shall comply with all DOS regulations, guidelines, and policies.
A. Combination and Pushbutton Lock Services Services include:
• Disassembly;
• Lubrication;
• Adjustment;
• Reassembly;
• Repair; and
• Replacement.
Representative service conditions include:
• Defective drive pins;
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• Damaged dials;
• Defective relock mechanisms;
• Defective stepper motors;
• Simplex repairs;
• Electrically operated cipher locks; and
• Release strike failures.
B. Combination Changes The Contractor shall:
• Change combinations on safes, vaults, and security containers;
• Perform related maintenance;
• Instruct custodians on proper operation when requested; and
• Leave containers in “locked open” status after completion.
Combination changes are required when:
• Personnel with access depart;
• Security is suspected compromised; or
• Emergency access is required.
Annual/semi-annual changes shall be performed as directed by DOS.
C. Neutralization and Drilling The Contractor shall perform lock neutralization and drilling using methods minimizing damage to security equipment.
Drilled holes shall:
• Not exceed 1/4 inch diameter; and
• Be concealed by the dial ring whenever possible.
Replacement locks shall be specified by Diplomatic Security.
D. Safes, Containers, and Vault Doors Services include:
• Repairing locking mechanisms;
• Repairing slides and suspensions;
• Repairing vault door components;
• Replacing defective handles/latches;
• Leveling containers; and
• Repairing linkage mechanisms.
E. Installation of Locking Devices The Contractor shall furnish and install locking devices including:
• S&G combination locks;
• Kaba-Mas X-09/X-10;
• Simplex Unican locks;
• Medeco bypass cylinders;
• Electrified strikes;
• Auxiliary deadbolts; and
• Other locking devices approved by DS/FSD.
F. Installation Procedures All installations shall:
• Meet industry standards;
• Meet applicable electrical codes;
• Be approved by DS/FSD where required; and
• Be professionally installed.
No lock installation or key duplication shall occur without required DS approvals.
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G. Additional Duties The Contractor may be required to support:
• Special events;
• Emergency situations;
• Security incidents;
• Temporary access control needs; and
• Physical security system support.
Support may include:
• CCTV systems;
• Access control systems;
• Intrusion detection systems;
• Security cabling; and
• Voice/video intercom systems.
V. MANAGEMENT AND ADMINISTRATIVE
REQUIREMENTS
A. Quality Control Plan (QCP) The Contractor shall submit a Quality Control Plan (QCP) within fifteen (15) workdays after contract award.
The QCP shall address:
• Internal quality monitoring;
• Performance standards;
• Corrective action procedures;
• Reporting procedures; and
• Coordination with the Government.
The Government shall review the QCP within fifteen (15) workdays.
Rejected plans shall be corrected and resubmitted within thirty (30) calendar days.
B. Reporting Requirements
1. Weekly Reports Due each Monday (Tuesday if Monday is a holiday).
Reports shall include:
• Work order numbers;
• Dates opened/closed;
• Description of work;
• Labor hours;
• Material costs; and
• Total invoiced amount.
2. Bi-Weekly Meetings The Contractor shall participate in bi-weekly coordination meetings with the COR.
3. Monthly Billing Reports Due no later than the 10th calendar day of each month.
4. Monthly Backlog Reports Due by the 5th calendar day of each month.
5. Periodic Status Reports The COR may request additional status reporting up to two times per contract year.
6. Daily Activity Logs The Contractor shall maintain daily activity logs at the HST locksmith shop.
C. Invoicing Requirements
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Invoices shall be submitted monthly through the Invoice Processing Platform (IPP).
Invoices shall include:
1. Labor
• Labor category;
• Work order number;
• Service dates;
• Hours worked;
• Hourly rate; and
• Total labor cost.
2. Materials
• Item description;
• Quantity;
• Actual cost;
• Supporting receipts; and
• Total material cost.
3. Travel
• Transportation;
• Travel time;
• Lodging;
• Parking;
• Baggage; and
• Miscellaneous approved costs.
4. Other Direct Costs (ODCs) Including:
• Shipping;
• Equipment rentals; and
• Software licenses.
D. Key Control The Contractor shall:
• Secure and account for all keys;
• Prevent unauthorized duplication;
• Maintain key inventories; and
• Immediately report compromised key systems.
The Contractor shall bear all replacement costs associated with Contractor-caused key compromise.
VI. WARRANTY REQUIREMENTS
A. Contractor-Furnished Hardware The Contractor shall be responsible for:
• Material replacement costs within manufacturer warranty periods;
• Labor and material costs associated with poor workmanship; and
• Warranty-related repairs directed by the COR.
B. Government-Furnished Hardware The Contractor shall not be responsible for failures unrelated to Contractor workmanship.
If Contractor installation caused the failure, the Contractor shall bear all replacement and labor costs.
VII. RESPONSIBILITY MATRIX
A. Warranty Responsibilities
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Scenario Material Costs Labor Costs Contractor hardware failure within warranty Contractor Government Poor workmanship Contractor Contractor Hardware failure after warranty expiration Government Government DOS hardware failure due to Contractor installation
Contractor Contractor
DOS hardware failure not caused by Contractor
Government Government
B. Work Order Responsibilities Activity Contractor Responsibility Government Responsibility Work Order Acknowledgement Respond within required timeframe Issue work orders Prioritization Execute assigned priorities Establish priorities Emergency Response Respond within required timelines Notify Contractor Completion Verification Obtain customer signatures Verify satisfactory completion
C. Personnel and Security Responsibilities Activity Contractor Responsibility Government Responsibility Facility Clearance Maintain TS clearance Verify clearance Personnel Clearances Ensure personnel cleared Process requests Training/Certifications Maintain certifications Verify qualifications Bonding Ensure personnel bonded N/A
D. Reporting Responsibilities Deliverable Due Date Quality Control Plan 15 workdays after award Weekly Reports Weekly Monthly Billing Reports 10th calendar day Monthly Backlog Reports 5th calendar day Periodic Status Reports As requested
VIII. HEALTH, SAFETY, AND
ENVIRONMENTAL REQUIREMENTS
The Contractor shall:
• Comply with all OSHA requirements;
• Maintain a written health and safety program;
• Report accidents and hazardous conditions;
• Protect the public and building occupants; and
• Participate in DOS recycling programs where applicable.
The Contractor assumes full responsibility for injuries caused by Contractor personnel or subcontractors.
IX. COORDINATION REQUIREMENTS
The Contractor shall coordinate with:
• DS/FSD;
• COR;
• Facility personnel;
• Architects/engineers;
• Security personnel; and
• Construction contractors.
The Government shall provide:
• Required access;
• Escort support where necessary; and
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• Security approvals.
X. PERIOD OF PERFORMANCE
The period of performance for this contract shall be as follows:
Period Duration Base Period Contract award date through 12 months after award Option Period 1 12 months following Base Period Option Period 2 12 months following Option Period 1 Option Period 3 12 months following Option Period 2 Option Period 4 12 months following Option Period 3 Six-Month Extension (if exercised) 6 months following final option period
XI. KEY PERSONNEL REQUIREMENTS
The Contractor shall designate the following positions as Key Personnel under this contract.
A. Key Positions
1. Project Manager (Part-Time) Responsibilities
• Primary point of contact for contract administration;
• Oversees contract operations and personnel;
• Ensures quality control and compliance;
• Coordinates with the COR; and
• Maintains compliance with security requirements.
Minimum Qualifications
• Minimum five (5) years managing locksmith or facilities maintenance contracts;
• Experience supervising locksmith personnel;
• Knowledge of FAR and contract compliance;
• Strong communication and organizational skills; and
• Ability to obtain and maintain a Secret clearance.
2. Expert / Lead Locksmith (Full-Time) Responsibilities
• Performs complex locksmith services;
• Provides technical oversight and training;
• Serves as subject matter expert;
• Supports high-security installations and classified facilities.
Minimum Qualifications
• Minimum seven (7) years professional locksmith experience;
• ALOA Certified Professional Locksmith (CPL) or Certified Master Locksmith (CML);
• GSA locksmith training certifications;
• Manufacturer certifications for high-security lock systems;
• Extensive master key system experience;
• Valid locksmith license where required; and
• Active Top Secret clearance.
3. Specialist Locksmith (Full-Time) Responsibilities
• Performs advanced locksmith services;
• Supports master key systems and access control systems;
• Provides technical guidance to Journeyman Locksmiths; and
• Supports classified facilities.
Minimum Qualifications
• Minimum five (5) years professional locksmith experience;
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• ALOA Certified Professional Locksmith (CPL);
• GSA locksmith certifications;
• High-security lock system certifications;
• Experience with commercial-grade lock systems;
• Valid locksmith license where required; and
• Active Top Secret clearance.
4. Journeyman Locksmith (Full-Time) Responsibilities
• Performs routine locksmith services;
• Conducts installations, maintenance, and repairs;
• Performs key duplication and rekeying; and
• Supports emergency response requirements.
Minimum Qualifications
• Minimum three (3) years professional locksmith experience;
• ALOA Certified Registered Locksmith (CRL);
• GSA locksmith certifications;
• Experience with commercial-grade locks and access control systems;
• Valid locksmith license where required; and
• Active Secret clearance.
B. Security Clearance Requirements The Contractor shall:
• Maintain a Top Secret Facility Clearance (FCL);
• Ensure all Key Personnel maintain required clearances throughout performance;
• Bear all costs associated with obtaining and maintaining clearances; and
• Immediately replace personnel who lose required clearances.
All personnel shall comply with DOS security protocols and procedures.
C. Key Personnel Substitution Key Personnel shall not be removed or replaced without prior written approval from the Contracting Officer except for circumstances beyond the Contractor’s control.
Replacement Procedures
1. Contractor notification within five (5) business days;
2. Written justification for replacement;
3. Submission of replacement qualifications within ten (10) business days;
4. Government review within fifteen (15) business days; and
5. Interim coverage by qualified personnel until approval is granted.
Failure to maintain qualified Key Personnel may constitute a material breach of contract.
XII. TRANSITION REQUIREMENTS
A. Transition-In Period The Contractor shall complete all transition-in activities within thirty (30) calendar days after contract award.
Transition activities include:
1. Inventory Transfer
• Receive and document Government-furnished property (GFP);
• Reconcile discrepancies; and
• Establish inventory accountability.
2. Staffing Ramp-Up
• Recruit and onboard personnel;
• Submit staffing plan within ten (10) days; and
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• Ensure full operational capability.
3. Knowledge Transfer Coordinate with the incumbent contractor and Government personnel regarding:
• Existing lock systems;
• Master key systems;
• Access control configurations; and
• Facility procedures.
4. Site Familiarization Conduct site visits to all covered facilities.
5. Operational Readiness Establish:
• Communication procedures;
• Emergency response protocols; and
• Work order management systems.
A readiness review shall be conducted with the COR.
B. Transition-Out Requirements The Contractor shall complete all transition-out activities within thirty (30) calendar days following contract completion or termination.
Transition-out requirements include:
1. Inventory Transfer Transfer all GFP, records, tools, and materials to the Government or successor contractor.
2. Documentation Transfer Provide:
• Master key documentation;
• Lock schedules;
• Key control logs;
• Work order records;
• Maintenance histories; and
• As-built drawings.
3. Knowledge Transfer Provide up to forty (40) hours of transition support.
4. Final Reporting Submit final report summarizing:
• Work completed;
• Outstanding issues;
• Warranty information; and
• Maintenance recommendations.
5. Personnel Transition Return all Government-issued:
• Credentials;
• Access cards;
• Keys; and
• Identification.
XIII. SERVICE REQUIREMENTS AND
CONSTRAINTS
A. Coordination with DOS / DS The Contractor shall coordinate with:
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• DS/FSD;
• DS/PSP;
• DS/DFP/SSD;
• COR;
• Engineers;
• Security personnel; and
• Facility stakeholders.
Coordination shall ensure compliance with all DOS physical security requirements.
B. Training and Certifications All personnel performing locksmith work shall:
• Participate in the ALOA Proficiency Registration Program (PRP) or equivalent;
• Maintain current locksmith certifications;
• Maintain required state licenses;
• Maintain Medeco certification;
• Maintain Kaba-Mas certification;
• Maintain GSA security container certifications; and
• Maintain all certifications proposed in the Contractor’s proposal.
The COR may temporarily waive certain requirements in writing.
C. Clearance Requirements The Contractor shall maintain:
• A Top Secret Facility Clearance (FCL);
• Secret or Top Secret Personnel Clearances as required; and
• SCI access where required.
At least fifty percent (50%) of Contractor staff shall maintain Final Top Secret clearances.
The Contractor shall:
• Ensure all personnel are properly cleared;
• Coordinate any use of uncleared personnel with the COR;
• Ensure uncleared personnel are escorted at all times; and
• Ensure combinations are immediately changed following uncleared access.
D. Service Hours Core business hours are:
• Monday through Friday;
• 8:00 a.m. – 5:00 p.m. local time;
• Excluding Federal holidays.
After-hours work requires written COR authorization.
E. Travel Requirements Travel outside the Greater Washington Metropolitan Area shall be reimbursed at actual cost when approved by the COR.
Reimbursable Travel Costs
• Economy airfare or rail;
• Lodging;
• Parking;
• Tolls;
• Per diem; and
• Other approved travel costs.
Non-Reimbursable Costs
• First-class travel;
• Business-class travel;
• Seat upgrades;
• Tips; and
Document Number: 19AQMM26R0244 PROCESSED Page 28 of 107
• Travel insurance.
Standard Travel Time Billing Location Billable Travel Hours Eastern Time Zone 4 Hours Central / Mountain Time Zones 6 Hours Pacific Time Zone 8 Hours Alaska / Hawaii / U.S. Territories 10 Hours Travel time shall be billed once per trip regardless of the number of work orders completed during the trip.
F. Materials Except for materials under $100 per work order, the Contractor shall obtain COR approval before incurring material costs.
The Contractor shall:
• Maintain minimum stock levels;
• Provide supporting receipts upon request;
• Invoice materials at actual cost only; and
• Provide certifications that no markup or profit has been added.
The Government reserves the right to audit material costs.
G. Government Furnished Property (GFP)
1. DOS Locksmith Shop The Government shall provide:
• Locksmith shop space at the Harry S. Truman Building;
• Certain Government-furnished equipment; and
• Limited inventory items.
All Government-furnished items remain Government property.
2. Parking Permits The Government shall provide:
• Two (2) DOS parking permits for official contract use only.
All permit holders and occupants…
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