191N6025Q0003-PR15246781-Answers to Vendor Questions.docx

Solicitation No.: 191N6025Q0003-PR15246781 – Answers to Vendor’s Questions Title: Supply of Inverter type wall mounted split AC units for U.S. Government Residence (USGR)

VENDOR QUESTION:

Question 1:

What is the expected Period of Performance of service support? Please also give a brief description of the support services required.

Consulate Answer:

We need local service support till the machines are under manufacturer warranty.

Support services required for testing and repair/replacement works as per manufacturer Terms and conditions.

Question 2:

What is the expected delivery lead time and location.

Consulate Answer:

Products can be delivered within 60 days at the U.S. Consulate General, Chennai, India. The vendor can also provide a realistic time frame.

Question 3:

Should the installation kit also include copper pipes, outdoor unit stand, wires.

Yes.

Question 4:

Kindly give us your appointment and site visit permission for your proposed AC work at your premises.

The subject solicitation is exclusively for the "Supply of Inverter Type Wall Mounted Split AC Units," therefore, a site inspection is not required.

Question 5:

Is there any approve make list for your mentioned AC Equipment’s? If you have Kindly send for us.

Tier 1 brands which meet our generic specifications.

Question 6:

Can we consider only for the supply of Split AC? Or anything else please sends the details for us.

Supply of AC units only.

Question 7:

Payment Terms – As per the tender can we consider Pro-Rate basis?

No. As mentioned in the RFQ, Payment shall be made through EFT (Electronic Fund Transfer) to vendor’s current account, within Net 30 days on completion of supply and submission of invoice at the U.S. Consulate General, Chennai, India.

Question 8:

Brand Preference:

Is there a specific brand preference for the 1.5 Ton AC unit, or are we free to propose the most cost-effective and reliable option available?

No, however as we compare only Apple to Apple, looking for units that manufacture heavy gauged copper coils and sturdy, with warranty.

Question 9:

Energy Rating Preference:

Considering that both 3-Star and 5-Star models are available in the market, kindly advise if there is a requirement for a particular energy rating, or should we proceed with quoting the most economical option?

As described in the solicitation documents and as per specifications provided in ANNEXURE A, our requirement is for 5-Star models.

Question 10:

Installation Scope:

Please confirm whether the installation of the unit(s) is to be carried out by our team, or if it will be handled separately at your end.

Installation is not required. However, Vendor’s must specify authorized service providers in Chennai, India.