Attachment 2_PAST PERFORMANCE QUESTIONAIRRE.pdf

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Attached to
Overt Armor Kit
Solicitation number
15F06725R0000117
Issued by

About this file

This document is a Past Performance Questionnaire used by the Federal Bureau of Investigation (FBI) for a contract opportunity related to General Agent Population (GAP) Individual First Aid Kits (IFAK) and Contents. The form is designed to gather detailed performance feedback from a previous contractor's reference, with comprehensive evaluation criteria across multiple performance areas including quality of work, delivery schedule adherence, problem-solving initiative, responsiveness to technical direction, and effectiveness of key personnel.

The questionnaire provides a structured assessment method with performance grades ranging from Unsatisfactory to Exceptional, covering key evaluation categories such as compliance with specification requirements, timeliness of deliverables, ability to solve contract issues, responsiveness to changes, capability to handle urgent requirements, accuracy of documentation, billing submissions, and overall contractor reliability. The reference is asked to rate the contractor's performance in each category, provide additional comments, confirm whether performance issues were encountered, and indicate whether they would select the firm again for future contracts. The completed questionnaire is to be electronically submitted to Holly Cloud, a Contracting Specialist at the FBI, within 5 business days of receipt.

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RFP SHOP-PR-24-002726

SECTION J

ATTACHMENT 2 – PAST PERFORMANCE QUESTIONNAIRE

The prospective Offeror listed in Block 1 is submitting a proposal in response to a Department of Justice, Federal Bureau of Investigation solicitation for the acquisition of General Agent Population (GAP) Individual First Aid Kits (IFAK) and Contents. You have been identified as a performance reference for the below Offeror.

The Federal Government values your input and greatly appreciates your willingness to thoughtfully complete this performance evaluation. Please provide candid responses.

The information that you provide will be used in the award of a federal contract, therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up. Please return the completed Questionnaire within 5 business days of receipt.

If you do not have knowledge of or experience with the below company, please forward this questionnaire to an individual within the agency who does.

By law, the Government will not disclose the names of individuals providing reference information during discussions with contractors.

BLOCK 1/OFFEROR: INSERT OFFEROR’s NAME

PART I. BACKGROUND

A. Respondent Identification

Organization:

Address:

Name:

Title:

Telephone Number:

Email Address:

B. Contract Identification

Contract Award Date:

Contract Number:

Contract Type:

Contract Value (Including All Option Periods):

Contract Term (Years):

Description of Services / Scope of Work:

PART II. EVALUATION

Performance Grades:

Exceptional - Contractor’s performance significantly exceeded most or all contract requirements. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Satisfactory – Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Marginal – Performance meets most contractual requirements. The contractual performance of the element or sub-element being assessed reflects a problem for which the Contractor has not yet identified corrective action or the Contractor’s proposed actions appears to be effective or has not been fully implemented.

Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problems(s) for which the Contractor’s corrective actions appear or were ineffective.

Please grade each of the areas below and provide meaningful feedback/comments based on your knowledge of how the contractor performs in each area. Both positive and negative feedback is encouraged.

A. Quality of Work / Compliance with Specification Requirements

Unsatisfactory Marginal Satisfactory Exceptional

Additional Comments

B. Adherence to Delivery Schedule / Timeliness of Product Deliverables

C. Initiative in Solving Contract problems / Ability to solve contract performance issues without extensive guidance from Government personnel.

D. Responsiveness to Technical Direction / Contract Changes

Additional Comments:

E. Responsiveness / Capability to respond to urgent / short term requirements.

F. Accuracy of Reports / Documentation

G. Submission of current, accurate, and complete billings

H. Effectiveness / Reliability / Responsiveness of Contractor’s Key Personnel

I. Has the Contractor ever been issued a cure notice, a show cause notice, suspension of progress payments, or other letters directing the correction of a performance problem?

Yes No

If yes, please explain:

J. Based on the Contractor’s overall performance, would you select this firm again?

Yes No

If no, please explain:

K. General Comments. Please provide any additional relevant performance information.

PART III. RETURN INFORMATION

Please return the completed questionnaire electronically to: hcloud@fbi.gov

Holly Cloud

Contracting Specialist Federal Bureau of Investigation

File details come from the government source that posted it. Updated .