15-Attachment J - Daily Meal Service Checklist.pdf

This is a Daily Meal Service Checklist form used by the City of Alexandria, Virginia's Department of Aging and Adult Services (DAAS) in conjunction with the meal service contractor, Healthy Fresh Meals, for the senior congregate meal programs. The checklist is completed daily after meal service and documents critical quality and delivery metrics including on-time delivery verification, temperature compliance for hot items (135 degrees or above) and cold items (41 degrees or below), quantity verification of all menu items delivered, and overall food quality assessment. The form requires documentation of any service failures, including the exact time the contractor was notified, the method and timeline of problem resolution, driver return times for replacement meals, and identification of substitute items delivered. Completed forms must be submitted daily via email to both DAAS and the meal service contractor and via fax to DAAS at the designated contact numbers.

The checklist serves as a performance monitoring and accountability tool that ensures meal service standards are maintained across the senior centers operating under the RFP for Operation of Senior Congregate Programs. This document is essential for tracking contractor compliance with service level agreements and provides a record of any service interruptions or quality issues that arise during daily meal operations. The form was last revised on December 29, 2025, reflecting ongoing program management requirements.