11952 Exhibit A Statement of Services.pdf
PDF 223 KB Posted
- Solicitation number
- S-73000-00011952
- Issued by
- Baker County, Oregon
About this file
This document is a Statement of Services for a state contract between the Oregon Department of Transportation (ODOT) and a contractor to provide janitorial services for the Brothers Safety Rest Area on US Route 20 near Bend, Oregon. The contract requires the contractor to perform daily, weekly, and monthly cleaning tasks such as sweeping, mopping, disinfecting, and restocking supplies in the restrooms, exterior areas, and common areas. The contractor is also responsible for snow and ice removal from walkways and interior surfaces when accumulation exceeds 2 inches. The contract term is not specified.
The contractor must provide all equipment, tools, and cleaning supplies, except for toilet tissue, hand soap, and paper products which will be provided by ODOT. The contractor must use environmentally-friendly "green" cleaning products that meet specified standards. Payment will be made monthly, and the contract allows for deductions if the contractor fails to meet the task performance standards. The document outlines the detailed technical specifications and schedule of services required under the contract.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 11952 Exhibit E Task Perf Checklists.pdf | ||
| 11952 Bid Cover_Brothers.pdf | ||
| 11952 Sample Contract_Brothers RA.pdf | ||
| 11954_Vol.9_Questions and Answers__Final Posted.docx | DOCX document | |
| Pre-Bid Sign In Sheet.pdf | ||
| Pre-Bid Sign In Sheet No. 2.pdf | ||
| 11952 ITB Brothers RA Add 1.pdf | ||
| 11952 ITB Brothers RA REVISED.pdf | ||
| 11952 Prelim Bid Results.xlsx | XLSX spreadsheet | |
| 11952 ITB Brothers RA.pdf |
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Text version
SOW Library-GTS 2/4/16
EXHIBIT A
STATEMENT OF SERVICES
General Expectation:
Contractor commits to oversee and direct activities to obtain the greatest long-term value for the State of Oregon, and which reflects the prudent expenditure of public funds within the constraints of the Contract. In pursuing this goal Contractor, commits to:
i. Provide Services that are appropriate for the context of the Contract and the nature of its objectives;
ii. Manage and facilitate all facets of the Services that are reasonably within Contractor’s control to ensure the Services are completed on or ahead of time;
iii. Apprise ODOT throughout the Contract of any issues or decisions that may impact the project budget or schedule;
iv. Use recycled/recyclable products to the maximum extent economically feasible in the performance of this Contract; and
v. Embody sound and cost-effective sustainability principles in the Services performed under the
Contract in accordance with the Department of Administrative Services Green Chemistry Procurement Guidelines, which are found at https://www.oregon.gov/das/policies/107-009- 0080.pdf
1. DEFINITIONS
“As Needed” means a requirement for Services whenever a deficiency is observed or should have been observed by Contractor or its employees, Janitorial Supervisor or Site Coordinator or designee (i.e., spots on carpets, walls, doors, partitions, smudges on electrical switches, etc.)
“Building Security Check (Lighting, Equipment, Doors and Windows” means upon completion of the work shift, janitorial supervisor or lead person shall check that all janitorial supplies and equipment are picked up and stored in the proper location, check and lock storage room door, and turn off lights in the storage room.
“Check/Replace Lamps/Fluorescent Tubes” means replace burnt out lamps and fluorescent tubes as necessary and per instruction of Site Coordinator.
“Clean” means the removal of dust, dirt, fingerprints, grease, grime, rust, spots, non-permanent stains, smudges, streaks, graffiti, and foreign substances from all surfaces using appropriate cleaning tools, chemicals, and supplies. Cleaning shall include the drying and polishing of all exposed hardware. All hardware and fixtures shall present a clean, bright, shiny appearance. After cleaning, all surfaces will have a uniform appearance. In addition, all restroom surfaces must be free of organic material, feces, and urine, and any other soiling. Bowls must be free of stains and mineral build-up inside and out. The interior of toilets, toilet seats, and urinals shall be scoured using a bowl mop. All foreign materials will be removed from the urinal drain trap. After the interior has been scoured, the fixture shall be flushed and the water level followed down with a circular motion of the bowl mop to remove stains and chemical rings. Any cleaning tools, such as brushes, cloths, sponges etc., used to clean toilets and urinals shall be used only for that purpose and shall not be used to clean any other surfaces such as sinks and counters, etc.
“Disinfect” means using a properly mixed quaternary ammonium germicidal cleaner after surfaces have been cleaned.
“Clean Mirrors” means they shall be cleaned using an approved glass cleaner to remove soil, streaks, smudges, film, graffiti, etc. The surface will be polished dry so that no visible signs of streaks, smudges, lint, film, etc. are present, leaving a uniform, clean appearance. The frame will also be cleaned.
“Clean Restroom Ceiling Vents and Light Fixtures” means the ceiling vents and light fixtures shall be cleaned using a germicidal disinfectant and sponge or clean cloth, to remove all dirt, grease, particles, cob webs, and other foreign substances. A hose or other means shall not be used for this operation.
“Clean Picnic Tables, Seats, Etc.” means clean the following areas using with appropriate tool remove dust, lint, dry soil and cobwebs from the surface of tables and surrounding structures, then with an approved germicidal detergent clean tables, seats. After cleaning all cleaned areas shall be dry and have a uniform appearance, free from soil, streaks, smudges, dirt, nonpermanent stains, litter, etc.
“Common Areas” means areas outside the buildings, common corridors to and from restrooms, picnic areas, and parking lot accessible by the public as well as employees.
“Descale Toilets, Urinals and Sinks” means to remove scale, mineral deposits and nonpermanent stains, etc. from the interior of toilet bowls, urinals and sinks, using approved cleaning products. After cleaning, toilets, urinals and sinks shall be free from rings, mineral deposits and nonpermanent stains, and will have a uniform, bright and clean appearance.
“Dusting” means removing the dust from all vertical and horizontal surfaces. All furnishings, fixtures, and structural surfaces including ledges must be free of dust.
“Dust Building Surfaces” means using a treated dusting tool or cloth, remove dust, lint, dry soil and cobwebs from the surface of moldings, baseboards, fire extinguisher cabinets, ceilings, light fixtures, door and window ledges, door, window and relite casings, gratings and covers, etc. Cobwebs on walls, corners and ceilings shall also be removed at this time. After dusting, these surfaces will have a uniform appearance free from smudges, lint, cobwebs, etc. Any nonpermanent soil will be completely removed from these surfaces at this time.
“Empty Trash Receptacles/Remove Trash and Debris” means all trash receptacles will be emptied, liners replaced, and returned to their original locations. Cardboard, cans, and those papers containers, marked "TRASH" Contractor shall remove from the building areas. The Contract Administrator shall address questions as to what is trash and what is not trash. Should the Contractor need clarification they shall write in the Task Performance Checklist and ask to have clarification. The interiors and exteriors of trash receptacles will be free of trash, liquids, gum, grease, and other foreign substances. Those trash receptacles which are found to contain liquids or other substances which could be the cause of odors shall be washed out and dried out before new liners are installed. The removed trash shall be placed into the exterior dumpster/container in such a manner as to keep as to keep adjacent area litter free. All trash will be disposed of in litter receptacle in maintenance yard.
“Pick Up All Lose Trash, Butts, Debris From Grounds and Landscaping” means pick up all loose trash, butts debris, from Grounds, Landscaping, etc. and place them within the trash and remove from the premises with the other trash.
“Refill and Clean Paper Dispensers” means restock all paper towel dispensers to full levels. Replace consumed toilet tissue rolls and partial rolls which are down to the last few sheets. Toilet seat cover dispensers shall be filled with a new package when empty or when only a few sheets remain in the package. The dispenser’s exterior and adjacent surfaces shall be cleaned with an approved germicidal detergent to remove fingerprints and smudges after filling. Dispenser shall be checked for proper operation after filling.
“Refill and Clean Soap Dispensers” means all soap dispensers will be filled to within 1/2 inch of the top with either powder or a liquid anti-bacterial soap. The dispenser’s exterior surfaces will be cleaned with an approved germicidal detergent to remove fingerprints and smudges after filling. The dispenser shall be checked after filling for proper operation.
“Remove Weeds From Around Buildings, Sidewalks, Curbs, and Picnic Tables” means pull any weeds that have grown around the building foundation, walkways, and curbs and place them within the trash and remove from the premises with the other trash.
“Site Cleanup” means during each scheduled maintenance visit, upon completion of required tasks, Contractor shall clean up all Contractor-created work site debris prior to leaving the site. All material or scraps shall be removed at this time. In the event the Contractor does not perform the cleanup tasks, the State will perform the tasks and the Contractor will be charged for direct costs plus $100. These charges will be deducted from the payment for that month.
“Site Coordinator” means the person designated in Section 1.
“Snow Removal and Ice Melt” will be billed and invoiced separately on a monthly basis as set forth in Section 3 -. Removal of Snow and Ice from Walkways and Interior Surfaces.
“Surfaces” means tables, countertops, benches, door handles, restroom walls, entry doors, partition walls and doors, plumbing fixtures, dispensers, shelves, lockers, trash and sanitary napkin receptacles.
“Sweep Floors” means all floors shall be swept (or dust mopped using a treated mop head) including behind doors, under coin operated machines, desks and other non-moveable furniture and equipment.
Prior to sweeping/dust mopping, easily moved furniture and items such as chairs, carpeted floor mats, trash and recycle receptacles, etc. will be relocated as necessary to allow sweeping/dust mopping underneath, and all large surface litter, dry soil, spills and debris will be removed. After sweeping/dust mopping, non-carpeted surfaces, including corners, abutments, edges and places accessible to the broom or dust mop, shall be free of visible dust, dirt, litter or debris, and all items that were moved shall be returned to the original position.
“Sweep Exterior Entrances” all exterior entrance areas such as steps, stairs, ramps, landings, walks, etc.
shall be swept and cleaned of debris and cobwebs. Upon completion of this task, a 180 degree area 20 feet from each exterior entrance (as applicable to each site) shall be clear of litter, trash, cigarette butts, weeds, heavy soil, etc.
“Wet Mop” means prior to wet mopping; easily moved items will be relocated as necessary to allow mopping entire floor surface.
Cleaning shall begin by sweeping floor with a treated dust-mop to remove all dirt, dust, trash, particles, and other debris. A mildly abrasive pad (or equivalent) shall be utilized to remove all scuff marks, scars, streaks, spills, stains, gum, tar, and other foreign substances. All accessible non-carpeted areas, such as behind doors and under equipment and furniture, shall be wet mopped using clean hot water and appropriate chemical detergent and then rinsed with clean water. When wet mopping, ensure that the floors, walls, baseboards, corners, thresholds, and adjacent surfaces are free of dirt, dust, marks, scars, streaks, spills, stains, gum, tar, and other foreign substances, including those resulting from the cleaning equipment and the splashing of cleaning solution. All cleaning solutions shall be mixed according to manufacturer’s directions and be appropriate for the floor surface. After wet mopping is complete, the non-carpeted floor surface shall have a uniform appearance, free of odor, streaks, spots, film, swirl marks, detergent residue, mop strings, nonpermanent stains or other evidence of soil. When the floor surface is completely dry all items that were moved shall be returned to the original position.
“Wet Scrub” means the process that takes off only the top 1 or 2 layers of finish to eliminate imbedded dirt and scratches, includes a re-coating with 1 or two 2 layers of finish as needed to complete the process.
“Wet Scrub and Seal Restroom Floors” means the floors shall be stripped and sealed, with an approved sealer. No wax shall be applied. The floor shall be free of dirt, dust, mold, streaks, marks, stains, cleaning application residue, watermarks, cleaning equipment marks, splashing, and dissolved and finished particles, and other foreign substances. Walls, baseboards, and other surfaces shall be clean and free of watermarks, cleaning equipment marks, and splashing. These services shall be performed after close of business on a Saturday (or on a Friday before a 3-day weekend) to provide maximum amount of time for odors/fumes to dispel before the following workday, unless other arrangements have been made with the Site Coordinator.
NOTE: Abrasives such as AJAX or Comet shall not be used on bowls, paint, or other finished surfaces.
Harsh acid products such as hydrochloric acid bowl cleaners shall not be used on metal fixtures, paint, or other finished surfaces.
2. FACILITY LOCATION - Brothers Safety Rest Area, US 20 East of Bend Oregon at milepost 42.8
Total Sq. Feet: 200 Sq. Ft. Hard Floor: 200
3. REMOVAL OF SNOW AND ICE FROM WALKWAYS AND INTERIOR SURFACES
Contractor shall remove snow accumulation of 2 inches or more prior to 7:30 AM and continued throughout the business day, Monday through Friday, or whenever two or more inches accumulate.
After hours clean-up may be needed in the parking lot.
Snow removal will be performed in such a manner as to provide reasonable access to and use of walkways, sidewalks, access and parking areas. Snow may be piled on site, as agreed with the ODOT project manager contact regarding any accumulation of snow-plowed areas. In no instance shall shoveled, blown or plowed snow accumulation block sidewalks, walkways, access areas or driveways, vehicles, equipment or obstruct the view of directional or informational signs.
All work shall be carried out in a manner as to provide the least possible inconvenience to and maximum protection of the public while removing snow.
3.1 Equipment and Labor: Contractor shall provide the equipment, labor and incidentals adequate to perform the snow removal work. The price shall be the total cost per snow removal for 2 inches or more accumulation. One snow removal clearing includes all walkways, sidewalks, access areas and parking areas.
Contractor shall apply Snow and Ice Melt as needed on walkways of the Safety Rest Area and up to the curb/edge of the parking lot to help prevent a slipping hazard.
If needed, subsequent snow removal for an additional 2” or more accumulation will be paid as a separate snow removal and clearing during any snow event.
Contractor shall keep a daily log for all services rendered. Log shall include date, time(s) and weather conditions, labor and equipment hours, and any incidents or exception work (breakdowns, accidents or incidents, etc.). Logs shall be available to ODOT upon request.
Contractor shall use equipment and methods commonly used in the industry for a contract of this size and scope. Equipment shall be maintained in good working order and operated in a safe manner by trained, experienced operators.
Contractor is responsible for all maintenance and operating costs of contractor’s equipment.
3.2 Control of Parking: The Contractor is responsible for removal of snow around any parked vehicles or equipment and shall not accumulate snow in a manner that obstructs vehicles or equipment. Contractor’s operations will not damage any parked vehicles, equipment, public or personal property while performing the work described in the Contract.
3.3 Clearing of Obstacles: The Contractor is responsible for the surface and other conditions of the parking area (including irregular surfaces or speed control bumps) to facilitate the safe operation of snow removal equipment. Should windfall trees, rocks or other obstacles interfere with snow removal activities, the contractor is to notify the ODOT representative of the situation, note the issue in the snow removal log, and proceed with snow removal in as much of the area as safely possible. Contractor should be prepared to remove minor debris such as small branches, which interfere with snow removal. Minor debris is to be moved outside the snow removal area.
Removal of minor debris is considered incidental to snow removal services.
3.4 Contacts: As part of the contract, the Contractor shall provide a contact person and phone number that will be available to ODOT 24 hours per day.
4. WORK TO BE PERFORMED: Contractor shall provide all staffing, training, supervision and equipment required to perform all Services, at the facilities identified in sections 2 and 3 above, in accordance with the Contract, the detailed requirements of this Statement of Work, and any applicable laws and OSHA standards.
5. TASK PERFORMANCE: Contractor shall perform the tasks at the required frequency and shall meet or exceed the requirements specified in Section 21 - TASK PERFORMANCE STANDARDS/ TECHNICAL
SPECIFICATIONS AND SCHEDULE OF SERVICES.
6. SERVICE SUMMARY AND DAILY CHECKLIST: Contractor shall complete a copy of Exhibit E - JANITORIAL SERVICE DAILY CHECKLIST (“Checklist”) each day Service is provided under the Contract.
Contractor shall check-off all completed Tasks, provide the time Contractor arrived and completed Services at the facility and sign and date the document.
6.1 Contractor shall leave the completed checklist in a location determined by the Site Coordinator.
6.2 The Site Coordinator will review the checklist and determine whether the Tasks completed meet the requirements of the Task Performance Standards.
6.3 If the Site Coordinator finds deficiencies, those deficiencies will be noted on the Checklist and forwarded to the ODOT Contract Administrator.
6.4 ODOT will determine whether the deficiency warrants issuance of “Notice to Cure” as per
Exhibit B.
6.5 Repeated failure to meet the requirements of Section 21. TASK PERFORMANCE
STANDARDS/
TECHNICAL SPECIFICATIONS AND SCHEDULE OF SERVICES, will result in Contract termination.
7. CONTRACTOR’S WORK SCHEDULE: Contractor shall perform Janitorial Services Monday, Wednesday and Friday, including holidays observed by the State of Oregon. Services for items specified in the
Service Summary, shall be performed between 6:00 a.m. and 6:00 p.m., including holidays observed by the State of Oregon. Any deviation from this schedule must be approved in advance by ODOT's Site Coordinator. The Services specified in the Service Summary will be performed at such times and during such hours as required by ODOT. Performance of the Services shall not interfere with the conduct of business or activities of ODOT.
8. CONTRACTOR’S REPORTING METHOD (EMERGENCIES): Items requiring repairs such as flooding due to broken pipes, plugged toilets, serious leaks or any health, life and safety concerns the Contractor employees shall immediately report, upon discovery, to the Contractor’s Supervisor or Lead person.
Contractor shall immediately contact the Contract Administrator or designee for remedial action. The Contract Administrator will provide an appropriate contact list to Contractor for this purpose.
9. CONTRACTOR’S REPORTING METHOD (DAY-TO-DAY NEEDS): All communications from Contractor’s employees shall be through their Custodial Supervisor or Lead person or using the on-site log or shall be by emailed to the ODOT Contract Administrator or designee.
Contractor shall use the Task Performance Checklist to communicate needs, requests, or observations requiring action by Contractor or ODOT. Contractor’s employees and the ODOT Contract Administrator or designee shall review the log each workday for required actions and or responses to issues.
The Contractor shall report any item requiring maintenance or repair such as: slow draining sinks or toilets, leaking fixtures or pipes, broken or cracked windows, loose flooring, ceiling or wall tiles, inoperative or broken fixtures, lights, outlets and switches, etc. daily. The Contractor shall write issues into the Task Performance Checklist, if available, or forwarded to the ODOT Contract Administrator or designee via email the next workday.
The log will be available and reviewed by the ODOT Contract Administrator or designee and Contractor during all walk-through inspections.
The Contractor shall email a written report the next workday to the ODOT Contract Administrator or designee of unusual occurrence, malfunction or property damage. Failure to provide the State with this information within the timeframe is a failure to perform and may lead to contract termination.
10. EXCEPTION/EMERGENCY CLEANING SERVICE: Contractor may occasionally be required to perform Services on an exception basis for items or areas not covered by the Service Summary. Contractor may occasionally be required to perform cleaning services on an emergency basis and must be on site in less than 1 hour from receiving notification. Such Services shall be requested by the ODOT Site Coordinator or designee on an individual basis, and shall be billed separately on a monthly basis as applicable at the per-hour cost specified in the Pricing section of the Contract.
11. INITIAL CLEANUP SERVICES: At the request of ODOT, and prior to commencement of the Services, an inspection of the premises will be jointly conducted by Contractor and the ODOT Site Coordinator or designee. A determination will be made as to initial cleanup Services, if any, required to place the facility in a condition of cleanliness mutually acceptable to both parties. An initial cleanup fee, based on a time and materials charge, shall be submitted to the ODOT Site Coordinator for approval prior to the start of this work. Work shall not begin until notification to proceed is given. Upon completion of the work, Contractor shall forward a separate itemized invoice to the ODOT Site Coordinator. All Cleanup Services must be completed within 30 calendar days following issuance of the Contract.
12. STORAGE/SECURITY OF CONTRACTOR’S EQUIPMENT: Contractor will be responsible for adequately insuring its equipment stored on the State's premises against loss by fire, theft, accident, or otherwise.
13. STORAGE OF EQUIPMENT AND SUPPLIES: Contractor shall ensure at the end of each work shift that all equipment, materials and supplies, etc. are accounted for and returned to the appropriate storage area. Failure to perform these requirements will allow ODOT to utilize its staff to perform these tasks and bill Contractor for its time or withhold such sum from future payments to Contractor.
14. INSPECTIONS: If requested, Contractor shall arrange with the State's Contract Administrator or designee to schedule monthly inspections of facilities. The Contractor shall arrange additional inspections or on-site visits through the State's Contract Administrator or designee.
Results of inspections utilizing the “Monthly Custodial Report” provide in the specification shall be given to the Contractor. If on two (2) successive monthly review shows that work rates “Does Not Meet Standards” the Contractor work is “Not Acceptable.” The State reserves the right to withhold any or all of the monthly payment due for work rated “Not Acceptable.”
15. TOOLS, EQUIPMENT AND SUPPLIES TO BE FURNISHED BY CONTRACTOR: Except as otherwise provided for herein, all tools, equipment, machines, labor and supplies (such as, but not limited to, cleaning solutions, mops, brooms, wipers etc.) necessary for the performance of Services shall be provided by Contractor. Contractor shall purchase and provide all products listed in this Section. Contractor shall invoice Site Coordinator monthly for those products used the previous month. Contractor shall maintain and provide an accurate inventory and accounting for Site Coordinator and provide this information with the monthly invoice. The Site Coordinator Purchaser will provide Contractor with appropriate on-site storage area to locate these supplies. Contractor is responsible for assuring that adequate backup quantities of supplies are on hand in storage.
Contractor shall use recyclable products to the maximum extent economically feasible in the performance of the Contract services set forth in this document.
Green Chemistry: In accordance with State policy set forth in the Governor’s Executive Order no. 12-05, Contractor shall use “green”, non-toxic cleaning products to the maximum extent practicable in the performance of this Contract.
All cleaning products must be approved by Site Coordinator or his/her designee.
15.1 CLEANING PRODUCTS SHALL MEET THE FOLLOWING REQUIREMENTS:
a. Labeling of Supplies/Chemicals: Contractor shall purchase and issue all cleaning products in their original containers. Materials that require precautionary warnings shall have affixed to all containers such labels or markings as are prescribed by law, regulatory agencies, or this Contract.
Markings or labeling of materials containing hazardous or toxic substances or wastes shall be in accordance with all Federal, State and County laws, ordinances, rules and regulations.
b. Slip Resistance: Contractor shall verify that all floor finishes, sealers, spray buff solutions and other such chemicals applied to non-carpeted floors provide adequate protection against slippery floors. Any observed instances of slippery or slick floors shall be corrected immediately upon discovery.
c. Product Specifications for Sustainable Cleaning Products. Unless a suitable “green” product is not available for a particular purpose, Contractor shall use environmentally-friendly cleaning products per the specifications in the table
Product Type Specification/Technical Requirement General/Multi-Purpose Bathroom and Glass Cleaners (including descales/shower cleaners)
• Green Seal GS-37 and/or UL 2759 certified
Carpet Cleaners • Green Seal GS-37 certified and/or UL 2795 certified Other hard surface cleaners • UL 2759 certified Degreasers • UL 2792 certified Hard Floor Care Cleaning Products • Green Seal GS-40 certified and/or UL 2777 certified
Metal Polish • Percent Volatile Organic Compound (VOC) by weight must not exceed 30%
Disinfectants or Sanitizers
• EPA registered active disinfectant/sanitizer ingredient(s)
• Disinfectant/sanitizer shall not contain benzalkonium chloride (a surfactant belonging to the quaternary ammonium compound group with a CAS # 8001-54-5)
• Percent Volatile Organic Compound (VOC) by weight must not exceed 1% for non-aerosol products or 70% for aerosol products.
Graffiti Remover
• Percent Volatile Organic Compound (VOC) by weight must not exceed 30% for non-aerosol products of 50% for aerosol products
• Products cannot contain methylene chloride, perchloroethylene, or trichloroethylene.
Misc. Specialty Cleaners spot removers, gum remover, etc.
• Comply with the California Code of Regulations maximum allowable VOC levels for the specific product category
Hand Soaps
• No antimicrobial agents (other than a preservative) except where requirement by health codes and other regulations
• Green Seal GS-41 or UL 2784 certified
Waterless Instant Hand Sanitizers • Product must contain at least 60% alcohol
• UL 2783 certified below. Any cleaning products not meeting the specifications below must be approved by ODOT’s Site Coordinator.
16. ITEMS PROVIDED BY ODOT: ODOT will furnish toilet tissue, deodorants, plastic liners, hand soap, paper cups, seat covers, sand for urns and paper toweling for use in restrooms and other areas within the Facility and chemical for ice removal on sidewalks. ODOT is responsible for purchase of light globes or fluorescent light tubes.
Contractor shall ensure that adequate backup quantities of supplies are on hand in storage and shall request these products from the Site Coordinator or designee a minimum of 5 working days prior to need.
17. INTERFERENCE WITH ODOT BUSINESS: Occasionally it may be necessary for ODOT and Contractor to coordinate additional Services (see Section 8. “EXCEPTIONAL CLEANING SERVICES"). The Site Coordinator and Contractor agree to work together so that a minimum amount of interruption or interference occurs in the performance of any such additional Services. All additional Services, if any, shall be coordinated in advance through the Site Coordinator.
18. EMERGENCIES: In the event of emergency situations (including but not limited to problems with water leakage/standing water, broken locks, cracked windows, torn carpets, possible fire hazards, and other conditions posing either a potential risk to building security, or of causing structural damage or injury to persons) involving either the Facility or ODOT, Contractor shall immediately report the situation to the Site Coordinator. In case of the Building Coordinator’s absence, Contractor shall contact any other Agency management personnel. Contractor may use an Agency phone in case of emergencies only.
Contractor shall follow up with submittal of a written report to Site Coordinator whenever the above occurrences, malfunctions or property damage are noted.
19. MAINTENANCE OF STORAGE AREAS: Contractor shall maintain janitorial closets and/or storage areas in a clean, orderly, and safe manner at all times. Contractor shall ensure that basic equipment and cleaning chemicals are always available in these areas for emergency clean-up use by Contractor's staff during working hours. Contractor shall ensure that equipment and chemicals are stored in such a
Miscellaneous Cleaning Products
Identify the least-toxic option by:
• Seeking products the meet the intent of the Green Seal of ECOLOGO (UL) standards
• Referring to the EPA Safer Choice for products recognized by that program (e.g. deicers, graffiti removers) that are not certified by Green Seal of ECOLOGO.
• Products do not contain known carcinogens, reproductive toxins, asthamagens, and other toxic ingredients
• Minimize impact on indoor air quality and the environment (e.g. products that are low-VOC and readily safely biodegrade in aquatic environments)
• Research least-toxic options from other resources as applicable.
manner as to maintain the required access, paths and clearances to and from such items as electrical panels, hot water tanks, telephone racks or other similar items in accordance with regulatory requirements.
Continued failure to maintain these areas in a safe and orderly fashion in violation of applicable fire and/or safety codes will be considered a material breach and may lead to Contract termination.
20. RESCHEDULING OF SERVICES; SCHEDULING PERIODIC WORK: Contractor shall notify and receive approval in advance from the Site Coordinator or his/her designee if any Services are to be rescheduled.
Services that are not performed according to the Service schedules or that are not rescheduled through the Site Coordinator shall be deducted from the current or next subsequent monthly payment. This deduction shall be based upon the itemized list of costs for Services provided by Contractor.
21. TASK PERFORMANCE STANDARDS/TECHNICAL SPECIFICATIONS AND SCHEDULE OF SERVICES
TASKS
DAILY SERVICES - Monday, Wednesday and Friday Restrooms Sweep and Wet Mop Floors Clean and Disinfect Counter Surfaces Clean and Disinfect Door Handles Clean and Disinfect Paper Dispensers, Walls, Partitions, and Doors Clean and Disinfect Sinks Clean and Disinfect Toilets, Toilet Seats, Urinals, and Exposed Plumbing Clean Mirrors Clean, Disinfect and Refill Soap Dispensers Empty, Clean and Disinfect Trash and Sanitary Receptacles Replace Trash Liners and Sanitary Bags Refill Toilet Tissue, Seat Covers, Paper Towels, Sanitary Disposal Bags, and Verify there are Backup Supplies
(Inform ODOT Site Coordinator (via email) when supplies are needed (can liners, paper towels, hand soap, toilet tissue, toilet seat covers, sanitary disposal bags, and urinal blocks) Building Security Building Security Check and Set Alarm WEEKLY SERVICES (Friday) Restrooms Dust Building Surfaces, Ceilings, Walls, Corners, and Light Fixtures Exterior Building Areas Dust Building Surfaces, Ceilings, Walls, Corners, and Light Fixtures Sweep Exterior Entrances Remove Cobwebs and Debris Empty Trash Receptacles Empty Ash Receptacles/Sand Urns Remove Trash and Debris Clean Picnic Tables, Seats, Etc. - Pick Up All Lose Trash, Butts and Debris from Grounds and Landscaping Pick Up All Lose Trash, Butts and Debris from Grounds and Landscaping Remove Weeds from Around Buildings, Sidewalks, Curbs, and Picnic Tables MONTHLY SERVICES (1st Week of the Month) Restrooms Replace Urinal Blocks Exterior/Interior Areas Check/Replace Lamps/Fluorescent Tubes 2-TIMES PER YEAR (March and August) Restrooms Clean Restroom Ceiling Vents and Light Fixtures Wet Scrub and Seal Floors (the cost for this work shall be separated from the monthly services) WINTER TIME SERVICES - Snow & Ice Removal (Mon-Fri with an accumulation over 2-inches) Exterior and Interior Areas Removal of Snow and Ice from Walkways and Interior Surfaces (Refer to Section 3)
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