11-RFP 2025-306 Workbook - Final.xlsx

XLSX spreadsheet 1 MB Posted Sep 13, 2025

Attached to: RFP 2025-306 Johnson County Employee Assistance Program (EAP)
Solicitation number: 2025-306
Issued by: Jefferson County, Texas

About this file

Written by GovTribe AI · Sep 24, 2025

This document is an Employee Assistance Program (EAP) Request for Proposal (RFP) issued by Johnson County, Texas for their 2026 contract period. The RFP seeks formal quotes for an EAP service with a proposed 3-year contract term, including two 1-year renewal options, effective January 1, 2026. Key dates include the RFP release on September 13, 2025, a bidder question deadline of September 22, 2025, and the final proposal submission deadline of September 29, 2025, with Johnson County planning to finalize carrier selection by October 10, 2025. The contract will cover 817 benefit-eligible employees, with the current EAP being 100% employer-paid.

The RFP includes detailed requirements for vendors to provide comprehensive EAP services, with a focus on core services such as counseling (telephonic, face-to-face, and virtual), employer services, critical incident support, and various consultative services including financial, legal, child care, and elder care assistance. Vendors are required to complete multiple workbook tabs covering plan design, financial exhibits, geographic access, and a comprehensive questionnaire. The county is seeking a strategic partner and will evaluate proposals based on service capabilities, implementation process, account management, member services, communication tools, and web-based resources. The RFP emphasizes confidentiality and requires vendors to provide detailed information about their service offerings, provider networks, and technological capabilities.

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Other files

File	Type	Posted
4-Vendor References.pdf	PDF	Sep 13, 2025
10-RFP 2025-306 Johnson County Employee Assistance Program.pdf	PDF	Sep 13, 2025
12-Addendum 1.pdf	PDF	Sep 13, 2025
2-For Disadvantaged Business Enterprises Only.pdf	PDF	Sep 13, 2025
3-Certification Of Eligibility Federal.pdf	PDF	Sep 13, 2025
6-Compliance with Federal and State Laws.pdf	PDF	Sep 13, 2025
7-CIQ Conflict of Interest.pdf	PDF	Sep 13, 2025
9-Residence Certification.pdf	PDF	Sep 13, 2025
1-CertificationsOf Eligibilty State.pdf	PDF	Sep 13, 2025
5-PROPOSAL SIGNATURE FORM.pdf	PDF	Sep 13, 2025
8-Verification V5 08052024 Israel Energy Firearms Chld Sup China.pdf	PDF	Sep 13, 2025

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Cover

RFP 2025-305 Johnson County Employee Assistance Program (EAP)
	EAP RFP Workbook
	January 1st,2026

Instructions There are BLUE tabs that you are required to complete as part of the EAP RFP.

Enter your responses in the PEACH highlighted cells provided in each tab of the Workbook.

Do NOT edit the formatting of the tabs in any way; if you edit the formatting of the tabs your response will not be considered.

RFP Overview

RFP OVERVIEW
	RFP INTRODUCTION
	Johnson County's 2026 contract for their Employee Assistance Program expires 1/1/2026. Johnson County is conducting a Request for Proposal (RFP) to obtain formal quotes for an EAP for the 2026 contract period. In addition, Johnson County is leveraging this RFP as an opportunity to understand the strategic direction of selected carriers in the market to evaluate the organization best positioned to partner with them.

See attached EAP benefit summary. All respondents should match in-force, current plan design.

Contract Term: The requested contract term is 3 years, with two 1 year renewal options. Each renewal will be based upon the same terms and conditions as the original, except for performance guarantees. Performance guarantee results will be reviewed each year and may be revised by mutual agreement. Other contract terms and conditions changes must be made by mutual agreement. The contract may be terminated by either party for any reason by giving sixty (60) days written notice of intent to terminate.

Effective Date: The proposed effective date for this plan is January 1st, 2026.

Commissions: Please quote net of commissions.

COMPANY INTRODUCTION

Johnson County

SIC Code: 75-6001030 Nature of Business: Government Entity Corporate Address Johnson County 2 N Main St Cleburne, Tx 7633 WEBSITE: https://www.johnsoncountytx.org/

Benefits Administration Vendor: ComPsych

ELIGIBILITY AND PARTICIPATION

Plan Eligibility:

Plan Eligibility: Full-time (30+ hours) Benefits Effective: First day of the month following 60 days of continuous service Domestic Partner Coverage: Not Covered Employer Contribution:

The current EAP is 100% Employer paid.

Participation:

Number of Benefit Eligible Employees: 817

RFP TIMELINE

September 13, 2025: Johnson County releases RFP to market.

September 22, 2025: Bidder deadline to submit questions regarding the meaning or interpretation of the RFP to Johnson County by 2:00 PM CST. Questions and answers will be blinded and provided to all respondents invited to participate in the RFP.

September 26, 2025: Blinded questions and answers provided to all respondents.

September 29, 2025: Quoting carrier deadline to submit RFP response by 2:00 PM CST.

October 10, 2025: Johnson County to finalize carrier selection decision (subject to change).

January 1, 2026: Plan Effective date.

RFP EXAMINATION & CONFIDENTIALITY

The respondent is expected to examine this RFP carefully, understand the terms and conditions for providing the pertinent services and respond completely in the format provided. All information included in this RFP is considered confidential and should not be shared with anyone outside of your organization. All reference herein to Johnson County includes employees and their representatives.

RFP QUESTION SUBMISSION

Bidder questions regarding the meaning or interpretation of this RFP must be sent via by 2:00 p.m. CST on September 22, 2025 Questions and answers will be blinded and provided to all respondents selected to participate in the RFP by 5:00 p.m. CST on September 26, 2025. Any additional written information given to respondents should be considered an amendment to the RFP and will be addressed to all with an Addendum.

Submit all questions related to this RFP to Johnson County via Bonfire - Vendor Discussion

Respondents shall not contact Johnson County staff or any representative acting on behalf of Johnson County to explain, clarify or discuss their proposals before an award has been made, except as set out in this section. Violation of this provision may lead to disqualification from consideration.

RFP RESPONSE SUBMISSION

Final bidder responses to this RFP must be sent to bonfire by 2:00 p.m. CST on September 29th, 2025. Any additional written information given to respondents should be considered an amendment to the RFP.

Submit a copy of final RFP response to Johnson County via Bonfire at the link below:

https://johnsoncountytx.bonfirehub.com Please see the RFP Document for additional submission instructions.

All responses, inquiries, and correspondence relating to or in reference to this RFP, and all electronic media, reports and other documentation submitted by the respondent shall become the property of Johnson County. Any cost or expense incurred by the respondent that is associated with the preparation of the proposal will be at the respondent's sole cost and expense. By submitting the proposal, the respondent certifies and represents to Johnson County that the respondent has not offered, conferred or agreed to confer any pecuniary benefit or other item of value for the receipt of special treatment, advantage, information, opinion, recommendation, or any other exercise of discretion concerning this RFP.

CONTACT & COMMUNICATION

During the period between proposal submission and the contract award, the respondent shall not directly discuss or promote their proposal with Johnson County unless requested by Johnson County. No publicity or news release about this RFP, the response, or discussion of any kind related to this RFP, or to the award of any contract, may be released without the prior written approval of Johnson County.

PROPOSAL SUBMISSION REQUIREMENTS

All tabs in highlighted in blue are to be completed by the respondent. Enter your responses in the teal highlighted tabs. Instructions for completion are located at the top of each tab. Additional requested exhibits or those provided by you as supplemental information should be referenced in your response in the workbook and should be submitted at the same time as the workbook. The required tabs and exhibits include:

- Plan Design

- Financial Exhibit

- Geo Access

- Questionnaire

RESERVATIONS OF RIGHTS

Johnson County reserves the right to:

- Reject any and all proposals received

- Issue a subsequent RFP

- Cancel the entire RFP

- Remedy technical errors in the RFP process

- Negotiate with any, all or none of the respondents to the RFP

- Accept the written proposal as an offer

- Waive informalities and irregularities

- Accept one or more proposals Release of this RFP does not commit Johnson County to enter into a contract nor does it obligate it to pay any costs incurred in preparation and submission of proposals or in anticipation of a contract.

&"Arial,Bold"EAP RFP WORKBOOK

&A Holmes Murphy - CONFIDENTIAL &P

Census

Census as of August 2025 - All Active Employees
EE DOB	Gender	Home Zip Code	Tier Status

(EE, E+S, E+C, FAM)

10/01/2004	F	76009	Employee Only
08/08/2002	F	76033	Employee Only
09/10/1958	M	76028	Employee Only
08/23/2001	M	76131	Employee Only
12/20/1974	F	76009	Employee Only
04/16/1997	F	76033	Employee + Children
04/19/1980	F	75054	Employee Only
07/31/2003	F	76050	Employee Only
09/18/1979	M	76033	Employee Only
05/23/1993	F	76033	Employee + Children
09/01/1988	F	76692	Employee Only
01/03/1975	F	76033	Employee + Children
11/23/1965	F	76093	Employee Only
04/09/1977	F	76033	Employee Only
07/14/1964	F	76044	Employee Only
11/16/1968	F	76009	Employee + Spouse
02/18/1993	M	76033	Employee + Children
10/22/1995	M	76033	Employee Only
09/08/1994	F	76033	Employee Only
12/20/1971	M	76033	Employee Only
11/21/2000	F	76033	Employee Only
12/14/1988	F	76058	Employee Only
12/08/1985	F	76009	Employee Only
05/30/1971	M	76033	Employee Only
06/15/1979	M	76050	Employee Only
09/06/1964	M	76009	Employee Only
06/04/1985	F	76033	Employee + Children
05/30/1973	F	76028	Employee Only
04/29/1976	F	75165	Employee Only
12/09/1945	M	76033	Employee Only
12/11/1975	M	76652	Employee + Spouse
09/10/1999	M	76050	Employee Only
10/14/1969	M	76087	Employee + Family
10/27/1990	F	76031	Employee Only
12/03/1958	M	76093	Employee Only
11/21/1988	F	76140	Employee + Children
07/02/1969	M	76033	Employee Only
09/15/1969	F	76033	Employee Only
03/22/1980	F	76050	Employee + Children
02/25/2000	M	76033	Employee Only
05/13/1971	M	76690	Employee Only
06/09/2003	F	76652	Employee Only
09/27/1996	F	76028	Employee + Children
11/17/1964	F	76009	Employee Only
10/10/1953	F	76111	Employee Only
09/29/1983	M	76058	Employee Only
02/18/1997	M	76031	Employee Only
05/26/1984	F	76058	Employee Only
06/02/2001	M	76033	Employee Only
04/18/1965	F	76028	Employee Only
10/23/1995	M	76058	Employee Only
10/08/1975	M	76033	Employee Only
09/19/1984	F	76028	Employee Only
01/03/1983	F	76058	Employee Only
04/20/1981	M	76084	Employee Only
07/03/2001	F	76009	Employee Only
06/12/1987	F	76033	Employee + Children
07/22/1969	F	76031	Employee Only
12/11/1968	F	76033	Employee Only
06/20/1992	M	76033	Employee Only
05/10/1961	M	76048	Employee + Spouse
08/09/1952	M	76265	Employee Only
08/01/1984	M	76058	Employee Only
10/03/2006	M	76031	Employee Only
04/23/1992	F	76033	Employee Only
12/16/1984	F	76070	Employee Only
03/24/2004	F	76070	Employee Only
05/15/1987	M	76033	Employee + Family
10/11/1967	F	75165	Employee + Children
09/01/1986	M	76050	Employee Only
04/03/1996	M	76182	Employee Only
12/15/1974	M	76033	Employee + Spouse
05/10/1969	F	76033	Employee Only
02/18/1975	M	76009	Employee Only
12/01/1964	M	76033	Employee + Spouse
03/18/1971	M	76044	Employee Only
07/11/1979	F	76033	Employee Only
08/28/1989	F	76660	Employee Only
04/11/1974	F	76031	Employee Only
09/08/1962	M	76031	Employee Only
12/02/1983	F	76028	Employee Only
09/17/1970	M	76033	Employee + Spouse
03/05/1981	F	76031	Employee Only
05/11/1992	F	76050	Employee Only
07/14/1997	M	76028	Employee Only
02/04/1978	F	76058	Employee Only
07/28/1956	M	76048	Employee Only
10/12/1960	M	76028	Employee Only
06/20/1961	F	76033	Employee Only
05/03/1999	F	76050	Employee Only
12/07/1962	F	76009	Employee Only
02/14/1968	M	76101-1120	Employee Only
04/25/1991	M	76043	Employee Only
04/06/2004	M	76031	Employee Only
03/24/1961	F	76031	Employee + Spouse
06/15/2001	M	76627	Employee Only
12/05/1977	M	76028	Employee Only
12/31/1974	F	76033	Employee Only
11/09/1984	F	76028	Employee Only
03/21/1964	F	76050	Employee Only
12/01/1986	F	76093	Employee + Children
02/07/1982	F	76050	Employee + Children
12/14/1988	M	76033	Employee + Family
08/13/1969	M	76055	Employee Only
08/30/1964	F	76009	Employee Only
03/27/1990	M	76114	Employee Only
11/21/1981	F	76058	Employee Only
07/18/1985	M	76033	Employee + Family
05/25/1994	F	76097	Employee Only
03/19/1987	F	76058	Employee + Children
07/11/1999	F	76028	Employee Only
07/12/1973	F	76058	Employee Only
08/03/1990	M	76028	Employee Only
08/07/1978	F	76033	Employee Only
06/18/1980	F	76058	Employee + Children
06/09/1982	F	76033	Employee Only
11/27/1963	F	76033	Employee Only
01/20/1966	M	76033	Employee Only
06/08/2001	M	76033	Employee Only
07/26/1961	M	76033	Employee Only
07/07/1972	F	76033	Employee + Children
09/07/1984	M	76106	Employee + Children
01/31/1985	F	76033	Employee + Children
12/03/1965	F	76692	Employee Only
07/15/1955	F	76031	Employee Only
03/21/1995	F	76033	Employee Only
11/12/2003	F	76033	Employee Only
05/23/1985	F	76093	Employee Only
10/21/1994	F	76031	Employee Only
04/10/1999	M	75152	Employee + Spouse
05/09/1968	F	76033	Employee + Spouse
09/10/1971	F	76033	Employee Only
07/14/1975	F	76028	Employee Only
11/23/1973	F	76031	Employee Only
07/31/2006	F	76058	Employee Only
04/17/1992	F	76031	Employee Only
10/12/1975	F	76033	Employee Only
12/19/1988	M	76652	Employee + Family
12/04/1995	F	76063	Employee + Children
07/18/1987	M	76033	Employee + Children
04/08/1990	F	76033	Employee Only
06/23/1976	F	76093	Employee + Children
10/13/1975	F	76055	Employee Only
11/22/1971	F	76033	Employee Only
11/16/1995	M	76033	Employee Only
12/29/1956	F	76033	Employee Only
08/28/1995	F	76044	Employee + Family
09/03/1971	F	76009	Employee + Children
06/21/2001	M	76020	Employee Only
04/19/1979	F	76093	Employee Only
12/09/1972	M	76028	Employee Only
07/07/1966	F	76043	Employee Only
07/24/1975	M	76009	Employee + Children
07/15/1955	F	76033	Employee Only
11/18/1982	F	76031	Employee Only
11/29/1960	F	76009	Employee Only
09/19/1985	F	76049	Employee + Children
08/09/1970	F	76031	Employee Only
07/21/1976	M	76050	Employee Only
04/22/1975	M	76140	Employee Only
09/10/1982	M	76036	Employee Only
02/13/2005	M	76028	Employee Only
07/30/1996	M	76109	Employee + Spouse
08/18/1999	M	76119	Employee Only
01/29/1965	F	76033	Employee Only
06/19/1990	F	76033	Employee Only
10/27/1988	F	76059	Employee Only
10/17/1973	F	76028	Employee Only
01/28/1996	M	76033	Employee + Children
10/05/1990	M	76031	Employee Only
09/20/1967	F	76033	Employee Only
11/24/2003	M	75165	Employee Only
09/08/1981	M	76033	Employee Only
10/18/1958	F	76028	Employee Only
09/15/1999	M	76009	Employee Only
09/28/1983	F	76050	Employee + Children
03/01/1980	M	76043	Employee Only
03/06/1986	F	76031	Employee Only
05/10/1986	M	76031	Employee Only
09/09/1951	M	76028-5011	Employee Only
07/01/2004	F	76031	Employee + Children
06/02/2004	M	76033	Employee Only
02/06/1997	M	76031	Employee + Family
03/10/1994	M	76059	Employee Only
12/27/2001	F	76634	Employee Only
08/12/1973	F	76033	Employee + Children
06/20/1990	M	76028	Employee Only
02/27/2001	M	76033	Employee Only
06/10/1970	M	76033	Employee Only
08/22/1974	F	76033	Employee + Children
01/24/1976	F	76033	Employee Only
09/22/2005	M	76058	Employee Only
10/28/2002	M	76059	Employee Only
04/05/1989	F	76104	Employee + Children
06/16/1964	M	76028	Employee Only
08/03/1963	F	76033	Employee Only
08/24/1966	F	76033	Employee Only
05/24/1994	M	76164	Employee + Spouse
03/15/1991	M	76033	Employee Only
01/25/1979	F	76033	Employee Only
11/05/1984	M	76058	Employee Only
05/15/1991	M	76140	Employee Only
04/15/1988	M	76043	Employee Only
09/07/1970	F	76050	Employee Only
12/01/1968	M	76031	Employee Only
01/12/1978	F	76463	Employee + Children
12/30/1976	F	76033	Employee + Children
11/18/1986	F	76031	Employee + Children
01/15/1992	F	76058	Employee + Children
02/28/1970	F	76671	Employee Only
11/09/1970	M	76671	Employee Only
01/18/1978	F	76050	Employee Only
01/22/1997	F	76009	Employee Only
04/11/2000	M	76031	Employee Only
08/16/2000	F	76058	Employee + Children
06/25/1999	M	76033	Employee Only
10/28/1990	M	76044	Employee + Family
08/06/2003	M	76028	Employee Only
11/16/1960	M	76093	Employee Only
11/06/1995	F	76028	Employee Only
03/01/1971	M	76028	Employee Only
09/04/1963	M	76050	Employee Only
05/23/1970	F	76084	Employee Only
06/30/1996	F	76036	Employee Only
07/17/1995	M	76035	Employee Only
10/03/1972	M	76627	Employee Only
01/13/1987	F	76009	Employee Only
08/06/1971	F	76033	Employee Only
01/22/1975	F	76031	Employee Only
01/06/1978	F	76050	Employee + Children
03/22/1991	F	76031	Employee Only
05/11/1989	M	76033	Employee Only
05/08/1973	M	76645	Employee + Spouse
08/20/1992	M	76033	Employee Only
08/18/1982	M	76033	Employee Only
03/03/1999	M	76028	Employee Only
09/19/1991	F	76033	Employee + Children
05/05/1989	F	76033	Employee + Children
04/22/1964	F	76058	Employee Only
06/07/1991	F	76033	Employee Only
01/04/1961	M	76028	Employee + Children
08/08/1998	M	76033	Employee Only
12/12/1995	F	76033	Employee Only
09/16/2003	F	76028	Employee Only
10/07/1968	F	76058	Employee Only
12/25/1989	F	75104	Employee + Family
02/22/1961	F	76036	Employee Only
07/04/1997	M	76049	Employee Only
11/06/1984	M	76050	Employee Only
09/21/1992	F	76093	Employee + Children
04/25/1970	M	76043	Employee Only
05/21/1974	M	76033	Employee Only
11/05/1979	M	76692	Employee Only
09/08/1993	M	76017	Employee Only
05/18/1993	F	76123	Employee + Family
06/06/1995	M	76033	Employee Only
10/20/1982	F	76058	Employee + Children
08/22/1979	F	76033	Employee Only
01/15/1985	M	76033-5404	Employee Only
10/28/1975	F	76028	Employee Only
11/09/1967	M	76050	Employee Only
11/30/1967	M	76033	Employee Only
06/13/1956	F	76084	Employee Only
07/06/2003	M	76119	Employee Only
11/10/1995	M	76031	Employee Only
11/12/1970	M	76036	Employee Only
06/02/1998	M	76636	Employee Only
09/22/1976	M	76043	Employee + Spouse
04/12/1985	M	76050	Employee + Family
11/17/2000	F	76058	Employee Only
09/04/1982	F	76050	Employee + Family
06/27/1989	F	76087	Employee Only
04/07/1972	F	76049	Employee Only
05/30/1967	M	76033	Employee Only
01/26/1971	F	76028	Employee Only
12/03/1970	F	76058	Employee Only
03/23/1990	F	76031	Employee Only
06/06/1957	M	76031	Employee Only
10/30/1975	F	76033	Employee + Children
03/25/1986	M	76028	Employee + Children
11/09/1958	F	76031	Employee Only
08/01/1979	F	76028	Employee Only
02/18/1967	F	76044	Employee Only
07/16/1991	M	76028	Employee Only
02/14/1989	F	76033	Employee Only
03/04/1997	F	76033	Employee Only
08/06/1998	M	76093	Employee Only
03/16/1981	M	76008	Employee + Children
03/11/1991	F	76132	Employee Only
06/28/1971	F	76028	Employee Only
12/13/1986	F	76031	Employee Only
07/27/1975	F	76009	Employee Only
08/23/1983	F	76028	Employee Only
07/26/1985	F	76033	Employee + Children
12/22/1984	M	76065	Employee + Family
09/03/2002	F	76140	Employee Only
07/28/1975	F	76050	Employee Only
12/23/1987	M	76058	Employee + Children
04/11/1971	F	76133	Employee Only
10/27/1997	M	76033	Employee Only
08/03/1965	F	76692	Employee Only
01/23/2003	F	76093	Employee Only
01/02/1984	F	76093	Employee + Children
10/29/1998	F	76645	Employee Only
10/22/1980	F	76031	Employee Only
12/29/1951	M	76008	Employee + Spouse
10/09/1979	F	76033	Employee Only
03/20/2006	M	76031	Employee Only
01/11/1976	F	76048	Employee + Family
07/02/1954	M	76009	Employee + Family
12/04/1967	F	76043	Employee Only
07/22/1978	M	76028	Employee Only
08/13/1960	F	76033	Employee Only
07/29/1962	M	76044	Employee Only
01/11/1971	F	76009	Employee Only
08/19/1997	F	76692	Employee Only
09/24/1975	M	76009	Employee + Spouse
12/04/1969	F	76690	Employee Only
03/07/1988	F	76033	Employee Only
09/09/1951	M	76028	Employee Only
09/02/1990	F	76033	Employee Only
03/25/2002	M	76031	Employee Only
07/22/1979	M	76031	Employee + Spouse
08/07/1954	M	76033	Employee Only
04/01/1996	M	76036	Employee Only
04/04/1965	M	76028	Employee Only
04/10/1992	M	76033	Employee + Children
02/28/1959	M	76048	Employee Only
07/05/1964	F	76692	Employee Only
04/04/1968	F	76031	Employee Only
07/30/2003	F	76028	Employee + Children
09/16/1966	F	76033	Employee Only
10/06/1963	F	76028	Employee Only
03/20/1984	F	76058	Employee Only
08/07/1970	F	76033	Employee Only
06/13/2003	M	76033	Employee Only
05/06/1998	F	76033	Employee Only
11/18/1973	F	76033	Employee + Children
01/25/1958	M	76028	Employee Only
08/12/1982	M	76058	Employee + Children
10/21/1969	M	75109	Employee Only
08/07/1973	M	76033	Employee Only
05/28/1982	F	76036	Employee + Children
04/16/1998	F	76627	Employee + Children
10/15/2006	F	76044	Employee Only
09/19/1978	M	76148	Employee Only
10/23/1983	F	76148	Employee + Children
12/19/1980	F	76033	Employee + Children
06/28/1996	F	76044	Employee Only
06/18/1992	F	76033	Employee Only
07/12/1976	F	76031	Employee Only
11/12/1989	F	76058	Employee Only
02/04/2003	F	76028	Employee Only
06/18/1997	M	76033	Employee Only
08/12/1980	M	76058	Employee Only
10/25/1988	F	76033	Employee + Children
02/27/1977	F	76050	Employee Only
12/15/1999	M	76028	Employee Only
06/30/1995	F	76033	Employee Only
08/13/2001	M	76108	Employee Only
06/03/1993	F	76033	Employee Only
10/10/1989	M	76033	Employee + Children
07/01/1964	M	76058	Employee Only
01/07/1981	M	76058	Employee Only
12/11/1996	F	76009	Employee + Family
03/08/1964	F	76093	Employee Only
01/09/1961	M	76050-4414	Employee Only
04/29/1985	M	76028	Employee + Children
12/15/1960	M	76050	Employee Only
09/21/1985	F	76050	Employee Only
10/22/1997	F	76009	Employee + Spouse
04/14/1975	M	76009	Employee + Spouse
07/09/1962	M	76028	Employee Only
01/19/1992	M	76093	Employee Only
12/03/1965	F	76043	Employee + Spouse
07/05/1973	F	76033	Employee Only
04/06/1974	M	76652	Employee Only
09/29/1992	M	76020	Employee Only
12/29/1987	F	76636	Employee Only
01/22/1971	M	76009	Employee Only
02/17/1978	M	76044	Employee + Family
08/31/1973	M	76033	Employee + Children
03/08/1988	F	76033	Employee Only
10/11/1966	F	76133	Employee + Spouse
03/05/1960	M	76033	Employee Only
04/18/1988	F	76028	Employee Only
11/02/1967	M	76033	Employee + Children
09/22/1988	M	76016	Employee Only
02/13/1966	F	76050	Employee Only
09/11/1981	M	76028	Employee Only
05/31/1982	M	76636	Employee Only
10/15/1975	M	76058	Employee Only
10/29/1963	F	76050	Employee Only
04/09/1981	F	76031	Employee Only
09/03/1968	F	76028	Employee Only
11/09/1982	F	76031	Employee Only
09/23/1970	M	76065	Employee + Children
07/06/1974	M	76031	Employee Only
11/23/1987	F	76627	Employee Only
05/29/1996	F	76044	Employee Only
08/31/2004	M	76028	Employee Only
05/14/1993	F	76692	Employee + Children
05/06/1959	F	76033	Employee Only
11/07/2001	F	76033	Employee Only
04/11/1995	F	76031	Employee + Children
04/19/1989	M	76033	Employee + Family
10/20/1988	F	76093	Employee + Children
09/27/1958	F	76627	Employee Only
09/27/1988	F	76031	Employee + Children
05/18/1984	M	76028	Employee Only
10/13/2004	M	76028	Employee Only
06/28/1991	F	76028	Employee + Family
07/02/1970	F	76033	Employee Only
12/14/1995	M	76033	Employee + Children
09/24/1999	M	76036	Employee Only
04/20/1979	F	76028	Employee Only
12/21/1970	F	76043	Employee Only
10/14/1980	F	76050	Employee Only
07/26/1979	M	76028	Employee Only
08/22/2000	M	76009	Employee Only
05/03/1981	F	76033	Employee + Family
12/28/1992	F	76028	Employee Only
05/02/1975	M	76033	Employee Only
04/12/1997	M	76033	Employee + Family
12/23/1972	F	76058	Employee Only
05/28/1956	M	76058	Employee Only
02/16/1983	F	76058	Employee + Children
04/30/1964	F	76031	Employee Only
02/03/1971	M	76059	Employee Only
12/13/1991	F	76055	Employee + Children
10/15/1977	F	76028	Employee + Children
01/17/1958	M	76031	Employee Only
03/09/1993	M	76050	Employee Only
04/25/1995	M	76028	Employee Only
02/02/1976	F	76036	Employee Only
04/16/1970	M	76033	Employee Only
08/05/1964	M	76058	Employee Only
09/23/1985	M	76627	Employee Only
03/28/1963	F	76033	Employee Only
07/01/2002	F	76031	Employee Only
12/16/1957	F	76033	Employee Only
08/21/1979	M	76058	Employee + Spouse
03/20/1951	M	76009	Employee Only
07/20/1998	M	76031	Employee Only
11/22/1988	F	76033	Employee Only
08/24/1998	F	76009	Employee Only
08/08/1987	F	76033	Employee Only
07/27/2001	F	76031	Employee Only
10/14/1971	F	76033	Employee Only
05/30/1967	M	76028	Employee Only
03/08/1974	F	76044	Employee Only
09/18/1979	M	76126	Employee + Family
12/19/1973	M	76028	Employee Only
08/08/2002	F	76033	Employee Only
04/05/1983	F	76244	Employee + Children
01/31/1964	F	76108	Employee Only
04/17/1947	M	76033	Employee Only
12/26/1984	F	76044	Employee + Children
11/27/1956	M	76645	Employee + Children
03/22/2001	M	76028	Employee Only
10/29/1976	F	76009	Employee Only
06/18/1951	M	76033	Employee Only
01/08/1967	F	76031	Employee + Spouse
02/05/1974	M	76009	Employee Only
11/24/1967	F	76033	Employee Only
04/27/1994	M	76033	Employee + Children
05/21/1985	M	76028	Employee + Children
07/28/1963	M	76126-3810	Employee Only
09/17/1984	F	75167	Employee + Children
03/28/1980	M	76627	Employee Only
08/04/1982	F	76058	Employee + Spouse
07/12/1995	M	76033	Employee Only
08/29/1975	F	76033	Employee + Children
11/09/1959	F	76031	Employee Only
11/14/1984	F	76058	Employee Only
06/08/2005	M	76050	Employee Only
01/01/1961	M	76093	Employee Only
10/06/1995	M	76028	Employee Only
05/07/1989	F	76058	Employee Only
05/04/1996	M	76033	Employee Only
08/15/1966	F	76028	Employee Only
10/11/1954	M	75006	Employee Only
06/09/1983	F	76028	Employee Only
06/08/1983	M	76033	Employee Only
01/04/1966	M	76028	Employee Only
10/03/1964	F	76033	Employee Only
03/15/1967	M	76033	Employee Only
10/08/1961	F	76033	Employee + Spouse
12/18/1986	M	76031	Employee Only
08/07/1962	F	76028	Employee Only
12/22/1982	F	76033	Employee Only
03/04/1970	M	76058	Employee Only
01/11/1977	F	76058	Employee Only
11/09/1990	F	76009	Employee Only
04/15/1971	M	76058	Employee Only
11/15/1971	F	76123	Employee Only
07/01/1962	M	76058	Employee Only
05/14/2000	F	76028	Employee Only
02/12/1993	M	76058	Employee Only
10/19/1952	M	76028	Employee + Spouse
08/27/1975	M	76033	Employee + Children
01/21/1969	F	76031	Employee Only
11/25/1969	M	76028	Employee Only
03/26/1962	M	76033	Employee + Spouse
02/17/1997	F	76050	Employee Only
01/23/1985	F	75152	Employee + Children
01/02/1996	F	76009	Employee Only
01/03/1970	F	76033	Employee Only
08/12/2000	F	76033	Employee Only
08/01/1996	F	76050	Employee + Children
02/26/1981	F	76044	Employee Only
05/07/1960	M	76031	Employee Only
02/03/1955	F	76044	Employee Only
05/02/1996	F	76033	Employee Only
03/17/2002	M	76033	Employee Only
09/12/1996	F	76009	Employee Only
04/03/1959	M	76084	Employee Only
05/06/1984	M	76087	Employee Only
12/20/1985	F	76692	Employee Only
08/18/1984	M	76043	Employee + Children
11/02/1999	M	76126	Employee Only
12/16/1972	M	75110	Employee Only
04/11/1989	F	76031	Employee Only
02/06/1960	M	76028	Employee Only
02/03/1998	F	76108	Employee Only
12/15/1980	F	76036	Employee + Spouse
03/24/2004	M	76036	Employee Only
04/12/1965	M	76033	Employee Only
07/17/1991	M	76622	Employee Only
03/20/2000	M	76036	Employee + Children
08/17/1995	F	76033	Employee + Spouse
07/12/2005	F	76033	Employee Only
04/24/1973	M	76028	Employee + Family
02/07/1986	F	76058	Employee + Children
07/26/1971	M	76031	Employee + Spouse
08/31/1977	M	76002	Employee Only
03/25/1994	F	76401	Employee + Children
11/17/1969	M	76028	Employee + Children
12/21/1991	F	76009	Employee Only
04/23/1992	M	76048	Employee Only
03/16/1957	M	76033	Employee Only
06/07/1992	F	76050	Employee + Children
08/06/1988	F	76033	Employee Only
11/27/1987	F	76033	Employee + Children
01/28/1962	F	76031	Employee Only
06/09/1972	M	76059	Employee Only
06/29/1977	M	76033	Employee Only
09/14/1998	F	76059	Employee + Family
09/01/1983	F	76044	Employee Only
11/23/1961	F	76033	Employee Only
07/17/1992	F	76671	Employee Only
03/20/1983	F	76016	Employee Only
05/26/1958	F	76033	Employee Only
06/28/1994	M	76033	Employee Only
10/29/1998	M	76033	Employee Only
10/06/1978	F	76033	Employee Only
02/16/1996	M	76033	Employee Only
08/03/2004	F	76009	Employee Only
03/03/1971	M	76028	Employee + Children
12/23/1988	M	76001	Employee Only
08/24/1969	M	76671	Employee + Spouse
02/19/1993	F	76031	Employee + Family
07/13/1959	F	76692	Employee Only
09/23/1989	M	76028	Employee Only
12/08/1970	F	76692	Employee Only
02/17/1962	M	76065	Employee + Spouse
02/22/1972	M	76043	Employee Only
05/15/1968	F	76033	Employee Only
10/15/1969	F	76033	Employee Only
03/15/1989	M	75061	Employee + Children
08/06/1998	F	76031	Employee Only
08/10/1981	M	76028	Employee + Family
06/10/2001	M	76031	Employee + Children
02/02/1998	F	76033	Employee Only
07/10/1979	F	76058	Employee + Children
11/17/1998	M	76058	Employee Only
04/23/1968	M	76028	Employee + Children
11/14/1995	F	76044	Employee Only
10/14/1997	F	76033	Employee Only
08/08/1967	M	76033	Employee Only
02/06/1979	F	76028	Employee Only
05/25/1959	F	76033	Employee Only
04/27/1988	F	76009	Employee Only
06/08/1998	M	76031	Employee + Family
04/05/1972	M	76031	Employee + Spouse
05/19/1970	F	76028	Employee Only
03/02/2005	M	76652	Employee Only
09/23/1973	F	76009	Employee Only
05/31/1977	F	76031	Employee Only
09/11/1986	M	76031	Employee + Children
03/04/1981	F	76049	Employee + Children
04/15/1988	F	76033	Employee + Children
04/20/1992	F	76028	Employee + Family
09/25/1976	F	76031	Employee Only
01/09/1965	F	76061	Employee Only
03/22/1971	M	76636	Employee Only
04/08/1975	F	76028	Employee Only
06/21/1988	M	76031	Employee + Spouse
12/29/1989	M	76033	Employee Only
02/07/1969	F	76031	Employee Only
06/28/1967	M	76028	Employee Only
08/03/1992	M	76031	Employee + Children
03/14/1956	M	76019	Employee Only
07/24/1985	M	76009	Employee + Family
12/05/2001	F	76033	Employee Only
08/17/2003	F	76033	Employee Only
09/16/1967	M	76043	Employee Only
10/05/1972	M	76031	Employee Only
06/21/1979	M	76033	Employee Only
05/14/1987	F	76033	Employee Only
12/19/1960	F	76033	Employee Only
11/07/1989	M	76031	Employee Only
09/18/1966	F	76044	Employee Only
08/02/1989	F	76049	Employee + Children
07/25/1986	M	76028	Employee Only
12/24/1963	M	76043	Employee Only
09/11/1974	F	76031	Employee Only
08/06/1995	F	76059	Employee Only
02/17/2003	M	76031	Employee + Children
01/19/1960	M	76033	Employee + Spouse
08/18/1967	F	76028	Employee Only
02/26/1971	F	76050	Employee Only
02/22/2001	F	76009	Employee Only
02/22/2001	F	76009	Employee Only
05/28/1992	M	76031	Employee Only
06/27/1997	M	76117	Employee Only
05/11/1973	F	76627	Employee Only
12/03/1955	F	76058	Employee Only
09/19/1960	F	76033	Employee Only
07/09/1997	M	76033	Employee Only
04/30/1973	F	76009	Employee Only
02/08/1986	F	76031	Employee Only
08/22/1980	F	76033	Employee Only
11/19/1963	F	76645	Employee Only
06/28/1982	F	76028	Employee Only
05/28/1964	M	76031	Employee + Spouse
04/03/1998	F	76036	Employee Only
02/19/1991	M	76028	Employee + Family
12/02/1991	M	76033	Employee Only
03/18/1970	F	76033	Employee Only
02/14/1957	M	76036	Employee Only
05/14/1973	F	76033	Employee Only
02/03/1958	F	76049	Employee Only
05/06/1992	M	76179	Employee Only
07/12/1964	F	76033	Employee + Children
04/17/1970	F	76033	Employee Only
10/14/1975	F	76033	Employee Only
09/04/1984	M	76009	Employee Only
06/02/1962	F	76048	Employee Only
09/05/1996	M	76059	Employee Only
08/07/1969	M	75154	Employee Only
11/27/1985	F	76009	Employee + Children
12/07/1966	M	76033	Employee Only
05/27/2001	M	76058	Employee Only
01/24/1986	F	76058	Employee Only
06/21/1983	M	76044	Employee + Family
02/19/1963	F	76059	Employee Only
02/23/1987	M	76063	Employee Only
07/19/2003	F	76058	Employee Only
03/25/1984	F	76028	Employee + Children
01/08/1970	F	75167	Employee + Spouse
07/08/2003	F	76059	Employee Only
01/08/1982	F	76036	Employee Only
12/30/1971	M	76031	Employee + Children
06/13/1990	F	76028	Employee Only
09/11/1972	M	76033	Employee + Children
06/15/1980	F	76033	Employee + Spouse
04/05/1971	F	76671	Employee + Children
09/07/1957	M	76009	Employee Only
02/08/1968	M	76671	Employee Only
05/18/1946	M	76033	Employee Only
01/18/1971	M	76692	Employee + Children
04/04/1999	F	76065	Employee Only
03/18/1980	F	76044	Employee Only
10/10/1976	F	76033	Employee Only
01/20/1994	M	76028	Employee + Children
02/01/1964	M	76031	Employee Only
12/20/1986	M	76009	Employee + Family
10/14/1968	M	76634	Employee Only
01/01/1986	F	76033	Employee + Children
04/26/1998	M	76033	Employee Only
10/05/1977	F	76028	Employee + Children
02/20/1982	M	76033	Employee + Children
12/31/1983	M	76692	Employee Only
12/14/1965	F	76665	Employee Only
01/03/1952	M	76028	Employee Only
11/16/1988	F	76009	Employee Only
06/24/1964	M	76636	Employee Only
01/12/1977	F	76028	Employee + Children
06/21/2001	F	76031	Employee Only
12/04/1982	M	76009	Employee + Family
07/26/1975	F	76009	Employee Only
07/19/1992	F	76634	Employee Only
06/24/1985	M	76033	Employee Only
10/02/1987	M	76401	Employee + Family
08/13/1965	F	76009	Employee + Spouse
12/12/1986	M	76028	Employee + Children
11/30/1983	M	76133	Employee Only
07/26/1983	M	76044	Employee Only
03/28/1962	F	76033	Employee Only
08/07/1952	M	76472	Employee Only
03/18/1955	F	76033	Employee Only
03/12/1992	M	76028	Employee + Children
07/31/1976	M	76133	Employee Only
03/15/1999	M	76093	Employee Only
07/31/1971	M	76033	Employee + Family
12/19/1980	F	76093	Employee Only
11/24/1977	M	76033	Employee Only
10/18/1963	F	76055	Employee Only
10/08/1983	F	76044	Employee Only
04/20/1989	M	76652	Employee Only
08/18/2002	F	76065	Employee Only
12/14/1986	F	76033	Employee + Children
05/14/1982	M	76033	Employee Only
08/17/1986	M	76028	Employee Only
04/10/1981	M	76043	Employee Only
08/31/1971	F	76033	Employee Only
11/16/1998	M	76692	Employee + Family
10/26/1988	F	76043	Employee + Children
10/31/1952	F	76009	Employee Only
07/02/1991	M	76028	Employee Only
05/25/1976	F	76033	Employee Only
03/05/1976	F	76028	Employee + Children
08/05/2001	M	76033	Employee Only
08/01/1990	F	76031	Employee Only
08/03/1988	F	76028	Employee + Children
02/19/1967	F	76028	Employee Only
03/27/1980	F	76033	Employee Only
10/24/1980	M	76009	Employee + Children
01/20/1983	F	76028	Employee Only
07/14/1999	M	76028	Employee Only
03/28/1978	M	76044	Employee Only
09/06/1973	M	76033	Employee Only
01/18/1995	F	76049	Employee + Children
07/04/1987	F	76058	Employee + Family
05/24/2002	M	76028	Employee Only
02/21/1990	F	76033	Employee Only
09/13/1985	F	76049	Employee Only
08/27/1989	F	76028	Employee Only
11/23/1961	F	76031	Employee + Spouse
04/05/1971	M	76028	Employee Only
09/16/1965	M	76050	Employee Only
05/19/1986	F	76652	Employee + Children
01/10/1967	M	76044	Employee Only
03/09/1984	F	76033	Employee Only
10/26/1964	F	75167	Employee Only
07/28/2000	M	76652	Employee + Family
04/10/1988	F	76028	Employee Only
06/24/1978	M	76033	Employee Only
12/10/1962	F	76690	Employee Only
05/10/1999	M	76058	Employee Only
07/11/1981	F	76033	Employee + Family
12/18/1977	F	76033	Employee Only
11/16/2000	F	76631	Employee Only
01/09/1976	F	76033	Employee Only
09/23/1980	F	76009	Employee Only
11/08/1992	F	76033	Employee + Children
09/28/1982	F	76033	Employee Only
07/06/1972	M	76050	Employee + Spouse
12/05/1969	F	76070	Employee + Family
12/20/1999	M	76036	Employee + Children
07/07/1964	M	76050	Employee Only
08/24/1961	F	76636	Employee Only
10/05/1973	M	76031	Employee Only
09/23/1963	M	76028	Employee Only
03/31/1976	M	76067	Employee + Family
06/16/1989	M	76179	Employee Only
02/21/1986	F	76009	Employee Only
10/02/1970	M	76033	Employee Only
10/08/1999	F	76093	Employee + Children
09/22/1997	M	76093	Employee Only
09/19/1973	F	76033	Employee Only
10/01/1986	M	76712	Employee Only
12/20/1989	F	76033	Employee Only
03/01/1946	F	76033	Employee Only
03/23/1989	F	76636	Employee + Children
03/01/1996	F	76179	Employee + Children
10/06/2001	M	76028	Employee Only
09/16/1961	F	76031	Employee Only
01/14/1961	F	76028	Employee Only
04/28/1971	M	76028	Employee + Children
04/10/1986	M	76131	Employee + Children
08/31/1981	F	76033	Employee Only
06/22/1960	M	76033	Employee Only
01/12/1992	F	76031	Employee + Children
02/21/1991	F	76031	Employee + Family
11/06/2000	F	76033	Employee Only
06/27/1962	M	76033	Employee Only
12/06/1969	M	76009	Employee Only
07/01/1981	F	76031	Employee Only
11/27/1978	F	76058	Employee Only
10/01/2002	F	76050	Employee Only
07/09/1981	F	76093	Employee Only
11/19/1998	M	76028	Employee Only
07/25/1963	M	76002	Employee Only
12/18/1973	F	76033	Employee Only
09/22/1990	M	76033	Employee + Family
05/07/1979	F	76009	Employee Only
12/30/1959	M	76084	Employee Only
04/05/1987	M	76033	Employee Only
10/15/1998	M	76636	Employee Only
07/10/1998	M	76028	Employee Only
12/18/1990	F	76058	Employee + Children
08/19/2002	M	76033	Employee + Children
09/15/1984	F	76119	Employee Only
09/09/1969	M	76088	Employee Only
05/27/1975	F	76476	Employee + Children
08/12/1958	M	76033	Employee Only
08/23/1951	M	76031	Employee Only
01/26/1976	F	76058	Employee Only
05/21/1970	M	76093	Employee Only
05/02/2006	M	76020	Employee Only
03/22/2005	M	76001	Employee Only
08/29/1992	F	76033	Employee Only
01/04/1991	F	76093	Employee + Children
11/11/1969	M	76009	Employee + Spouse
05/13/1954	M	76028	Employee Only

&"Segoe UI,Bold"EAP RFP WORKBOOK

&A Holmes Murphy - CONFIDENTIAL &P

Plan Design

EAP Plan Design

Does your program include the following Core Services as part of the PEPM Fee or is there additional cost? Please chose from the dropdown list and provide comments as appropriate.

	Service	Quoted Plan	Additional Cost
(If applicable)	Comments
	Counseling
	Telephonic Counseling
	Face-to-Face Counseling
	Virtual Counseling
	Employer Services
	Critical Incident Services
	EAP orientations
	Manager trainings
	Health Fair attendance
	Online Training Sessions
	Onsite Training Sessions
	Communications Materials
	Services / Assistance
	Financial Counseling
	Legal Counseling
	Child Care Consultation & Referral
	Elder Care Consultation & Referral
	Elder Care Services
	Child Care Search Services
	Adoption Services/Assistance
	Daily Living Assistance
	Smoking Cessation
	Stress Management Services
	Wellness Services
	Integrated ID Recovery
	Educational Assistance
	Other: Identify any other pertinent information you feel the client should consider in reviewing your quote.
	[Enter service/fee here]
	[Enter service/fee here]
	[Enter service/fee here]
	[Enter service/fee here]

&"Segoe UI,Bold"EAP RFP WORKBOOK

&A Holmes Murphy - CONFIDENTIAL &P

Financial Exhibit Financial Exhibit

EAP Product	Response
6-Visit Model (PEPM Fee)
Number of Years of Rate Guarantee
Number of Eligible Employees	817
Estimated Monthly Premium	$0.00
Estimated Annual Premium	$0.00

&"Arial,Bold"&10EAP RFP WORKBOOK

&"Arial,Regular"&10&A &"Arial,Regular"&10Holmes Murphy - CONFIDENTIAL &"Arial,Regular"&10&P

Geo Access Geo Access

Please note that you must complete this information in the following requested formats in order for your quote to be considered. Enter only the networks that are included in your quoted rates. Please provide the analysis for all employees/zip codes in the grids below.

Please provide full detailed report attachments for the Geo Access within your formal proposal.

Carrier Name
Measurement: Providers in Network
# of Psychologists	#
# of Psychiatrists	#

	Geo Access
	# of Employees / Zip Codes Evaluated	#
	Providers
	# of Providers Available to Employees
(Do Not Provide Total National Number of Providers)	#
	# of Locations Available to Employees
(Do Not Provide Total National Number of Locations)	#
	X Providers within X Miles	2 / 20
	% of Employee WITH access	%
	# of Employees WITH access	#
	% of Employee WITHOUT access	%
	# of Employees WITHOUT access	#

Average distance to 2 providers for employees WITH desired access (in miles)	# miles
Average distance to 2 providers for employees WITHOUT desired access (in miles)	# miles

&"Segoe UI,Bold"EAP RFP WORKBOOK

&A Holmes Murphy - CONFIDENTIAL &P

Questionnaire Questionnaire

EAP vendors are required to respond to all requests for information contained in this questionnaire. This questionnaire will be scored; therefore, it is necessary that you provide concise answers. Your responses to the questions should be based on your current proven capabilities. Should there be instances where certain questions are not applicable to your organization or its operations, please so indicate. If you are selected to administer the Client's employee benefit plans, your responses to the questionnaire will be considered part of your contractual responsibilities. You are also requested to return the indicated exhibits as part of your proposal.

Answers should be summarized in short format and not exceed the allotted space within the cell(s) provided. DO NOT add extra rows/columns--work within the allotted space. Additional information in carrier format may be submitted along with the "Attachments" spreadsheet, if a vendor would like to include "more detailed" information.

#	Question	Response
General
1	Please provide the following information about your organization:

Name of company Headquarters address Phone number Website Primary contact and title

2	Does your organization have any accreditations? If so, please list them.
3	How long have you been providing EAP services?
4	Do you anticipate any changes in your organizations basic ownership structure or any other significant changes in your organization (i.e. mergers acquisitions) within the next five years?
5	How many providers do you contract with nationally? Please provide a break down of the providers you contract with nationally in terms of provider type.
6	What differentiates you from the EAP market?
Account Service
1	Describe your implementation process and timing. Please provide a sample timeline, indicating the responsibilities of each party.
2	Describe the team, including their locations that would service our account. Will Johnson County have a dedicated Account Manager? If so, please provide bios of the dedicated team members.
3	Are utilization reports available? At what frequency? Please provide sample utilization reports.
4	Describe any Performance Guarantees you are willing to put in place. Which fees are at risk and what criteria will be tracked?
Member Service
1	Do the in-take personnel work for your company or are they outsourced? What qualifications do your in-take personnel possess, and what licensure, if any, are they required to have?
2	Do you provide unlimited live 24/7 toll-free access?
3	What languages and TDD services are available?
4	Will you refer to providers that are in the medical plan (BCBSTX) network?
5	Please provide a brief description of the services offered that are listed below. If there are any limitations on the service or consultation, please indicate.
	Legal consultations
	Financial management consultations
	Child/elder care
6	Please provide information on Critical Incident services. How many hours are included? What is the cost for Critical Incident hours, and the cost for travel, if additional? What qualifies, and who makes the final decision if something qualifies?
Communications
1	What types of employee communication pieces are available? Are they customizable?
2	Are communication pieces available in multiple languages? If so, which languages?
3	Is the printing/mailing of communications included within your fee? Please clarify if this includes bulk shipment to a client office or individual mailings to employees' home address.
Billing
1	Is your billing list-bill, self-bill, or either option?
2	If self-billing, do you require a list of each person on the plan each month?
3	How will the monthly premium invoices be sent to the client? What are the acceptable methods of premium payment?
Web Tools
1	Please describe the services that employees can access online.
2	Please describe the services that the employer/client can access online.
3	What is the average length of time that a member spends on your website?
4	Can a member request and schedule a face-to-face consultation online?
5	Do you have virtual consultations / visits available?

&"Segoe UI,Bold"EAP RFP WORKBOOK

&A Holmes Murphy - CONFIDENTIAL &P

File details come from the government source that posted it. Updated Sep 24, 2025.