11-02. Specific Terms and Conditions - SBCS-2026 RFP.pdf

Cherokee County School District Specific Terms and Conditions

School Bus Stop-Arm Camera System SBCS-2026 RFP

1. The Cherokee County School District (CCSD) is soliciting proposals from qualified proposers to provide turn-key services solution for a school bus stop-arm enforcement system for the District. The system must include an automated camera system to be installed on all CCSD’s school buses that is capable of detecting and recording school bus stop arm violators and a turnkey violation processing system for the issuance and adjudication of school bus stop arm violator citations.

2. All questions regarding the SBCS-2026 RFP must be submitted through the CCSD Euna Procurement (formerly Bonfire) Message Center by 2:00 p.m. on Tuesday, September 23, 2025. Questions should be submitted individually in order to receive a response.

3. All information requested for this solicitation must be submitted through the CCSD Euna Procurement (formerly

Bonfire) portal. RFP proposals must be submitted in the portal on Tuesday, September 30, 2025 by 9:00 a.m.

Paper submissions will not be accepted.

Proposals must be submitted in the templates and/or format prescribed in the electronic platform. Elaborate proposals in the form of brochures or other presentations beyond that which is necessary to present a complete and effective proposal are not desired and will not be reviewed or considered.

4. The sixty (60) month term for the School Bus Stop-Arm Camera System RFP will be February 1, 2026 through January 31, 2031. The term may be extended if requested by the awarded proposer(s) at least 120 days in advance of current term expiration.

5. The solution will be at no cost to CCSD, CCG, the Solicitor, and the Clerk, at any time during or at termination of the contract. Any and all financial risk will be the sole responsibility of the proposer. CCSD, CCG, the Solicitor, and the Clerk will not be charged fines, penalties, or fees based on performance or lack thereof, or any other criteria including, but not limited to, a minimum number of citations per bus per day, week, or month. CCSD, CCG, the Solicitor, and the Clerk will not be responsible for operation costs, monitoring fees, or any other expenses the proposer incurs as a result of being awarded a contract.

The proposer’s sole compensation will be a negotiated percentage of the paid citations from the first to the last paid citation for the duration of this contract. CCSD, CCG, the Solicitor, and the Clerk will not be held responsible for or make the proposer responsible for unpaid or uncollected citations in any way.

The proposer agrees that any camera system installed and in place on any school buses at the end of the contract term will be removed from the buses by the proposer, at no cost to CCSD, CCG, the Solicitor, or the Clerk.

Quantities/amounts shown in the RFP are estimates. Proposers are advised that the actual number purchased/required may vary from those in the RFP, depending upon the needs of CCSD/CCG and the availability of funds.

Responses that contain minimum order amounts will not be accepted.

6. A current Certificate of Insurance must be submitted with the proposal even if current insurance limits do not meet CCSD’s required amounts. The awarded proposer(s) is required to maintain the insurance requirements as specified in CCSD General Terms and Conditions (General Term #30-32).

If awarded, all insurance required limits must be met within five (5) business days. Failure to meet required insurance limits within five (5) business days of award will result in removal from the RFP award. The awarded proposer must maintain insurance coverage for the duration of the contract with CCSD including all renewals.

7. All proposers, including any persons affiliated with or in any way related to the proposer, are strictly prohibited from contacting Cherokee County Board of Education members, CCSD employees or consultants on any matter having to do in any aspect with this RFP, other than the CCSD Department of Procurement Services. Contact of this nature will result in immediate disqualification of the proposer.

8. Supervision of and monitoring the performance of the contract will be performed by CCSD’s representative Buster Cushing, CCSD Chief of Police, or designee. CCG’s representative, State Court Clerk’s representative, Patty Baker, or designee, and Cherokee County Solicitor, Todd Hayes, or designee.

9. Background

A. Cherokee County School District

CCSD is the ninth largest school district in Georgia. During the 2024 – 2025 school year, more than 42,000 students attend classes in 23 elementary schools, 7 middle schools, 6 high schools, 3 educational centers, and 4 preschool centers.

• Bus Drivers – 376

• Bus Monitors – 60

• Conventional Buses – 400

• Special Needs Buses – 85

• Routes Per Day – 3,680

• Bus Stops Per Day – 70,000

• Miles Traveled Per Day – 26,000

• Students Transported Each Day – 28,000

B. Cherokee County Government CCG operates serving a population of almost 300,000 citizens with approximately 205,000 registered drivers.

C. Clerk of State Court, Cherokee County The Clerk of State Court performs all administrative record keeping functions of the State Court. The Clerk’s Office maintains accurate and complete records for all court proceedings, including civil actions, and document the disposition of cases. The Clerk’s office has an elected Clerk and Chief Deputy Clerk. In addition, all monies of the Court are received and disbursed by the Clerk. State Court is a court of record and currently has two (2) elected Judges and an appointed Director of State Court Services. The class of court has a separate elected Solicitor General who serves as the prosecutor.

10. General Requirements

A. The proposer will be required to develop a mutually beneficial scope of work with all relevant parties, which will become part of the final contract. This solicitation will not be awarded until a Service Agreement has been negotiated and signed by the proposer, CCSD, Cherokee County Board of Commissioners (CCG), and the Clerk of the Cherokee County State Court (Clerk). Proposers must submit a service agreement that can be negotiated after award.

B. The solution, and any related technology, equipment, or component must not compromise the effectiveness or integrity of any existing CCSD, CCG, or Clerk system. This includes but not limited to the bus safety or court case management systems.

C. Proposers must not use sub-contractors to perform any services related to the software systems.

D. All confidential information, video footage, and data pertaining to any portion of the CCSD Stop-Arm Camera

System must be held in the strictest of confidence and not be released to anyone without the express consent of the CCSD Executive Director of Transportation and CCG’s representative. Proposer must agree to CCSD terms for Data Security, Privacy, and Protection and agrees to incorporate these terms, as written, in the governing CCSD Software Agreement – Attachment A.

E. The proposer will assume full responsibility and be held liable for any damage or claim done by the proposer’s personnel to any item owned by CCSD/CCG/ Clerk of State Court and must be reported immediately to a CCSD representative. Any damage that is considered a safety issue must be repaired or replaced on the same day at no cost to CCSD. Other damages must be repaired or replaced at no cost to CCSD/CCG/Clerk of State Court within thirty (30) days and to the satisfaction of a CCSD/CCG representative.

F. If the proposer wishes for CCSD/CCG/Clerk to sign a separate agreement with regard to any products/service listed in this RFP, the agreement must be submitted with the RFP response for review.

G. The proposer acknowledges and agrees that any business license, professional license, and registration will remain current for the duration of any resulting contract and such documents are a material term to any resulting contract.

H. The proposer will be required to maintain all license, bonds, permits, pay all license fees and taxes, etc.

related to the work.

I. Disposal of all debris mut be in a manner required by Federal, State, and County regulations/laws. Proposers will not be allowed to use CCSD or General Contractor’s dumpsters for disposal purposes.

11. Scope of Work

A. Proposer will complete the initial installation of camera systems for an overall fleet of approximately 500 buses. Additional camera installations will be agreed upon by all parties. CCSD is looking for a turn-key stop arm camera solution to include interior monitoring of each bus. CCSD reserves the right to add or delete buses in its fleet during the life of the contract.

B. CCSD expects all buses will be implemented with camera installation.

C. All services, hardware, installation, and program management will be violator-funded and therefore provided at no cost to CCSD, CCG, and the Clerk.

D. The proposer’s staff must be available for consultation with CCSD, CCG, and Clerk staff on an as-needed basis between the hours of 8:00 a.m. EST and 5:00 p.m. EST, Monday through Friday. This service will be provided at no cost to CCSD, CCG, or the Clerk.

E. The proposer will assist CCSD, CCG, and the Clerk in developing a communications plan to increase public awareness of the school bus stop-arm program. All “Community Awareness/Marketing/Education” will be provided at no cost to CCSD/CCG.

11.1 Solution Requirements

A. The solution must be solely based on the most current manufacturer hardware and software released during the term of the contract.

B. The solution must be proposer-hosted, and all network provisioning must be provided by the proposer at no cost to CCSD, CCG, or the Clerk.

C. The solution must be equipped with a cellular network plan to transmit all data and imagery in real-time from school buses to the cloud or local servers as agreed. The proposer will be responsible for the cost of the cellular network plan.

D. The solution should not require any manipulation or intervention by CCSD, CCG, or the Clerk resources.

E. Camera Housing – At a minimum, weather and vandal-proof housing must be provided to protect the camera units and ancillary equipment and must have the following:

• External cameras must be water and spray-resistant with a sealed access panel.

• Cameras must have rust-proof finish (e.g., baked enamel) in a color and sheen matching that of the surface(s) on which it is mounted.

• The camera housing cabinets must be designed in a manner to ensure system operation under an ambient temperature range of -10 degrees Fahrenheit to 122 degrees Fahrenheit and an outside humidity of 100%.

• The camera housing must contain a system that automatically activates to reduce any fogging on the windows that may obstruct the view of the camera.

• The camera enclosures must be designed in such a fashion that maintenance and other operations can be accomplished easily and quickly without creating a public safety hazard.

F. Upon removal of any exterior camera housing, the property must be fully restored to its original condition.

G. The proposer will be responsible for any damage to school buses due to the installation or removal of equipment.

11.2 Digital Camera System

The camera system must be capable of capturing “recorded images’ as defined by O.C.G.A §40-6-163. At a minimum, the camera system must:

• Be equipped to detect a violating vehicle, activate the camera system, and produce color images of the vehicle approaching and overtaking the school bus. All violation images must be in color or as otherwise approved by CCSD and CCG. Violation images must be saved in 24-bit or better color at 16 megapixels or greater resolution for still photographs, and 1080p or greater resolution for video cameras. Images must allow for the easy recognition of the violation, vehicle license plates, and vehicle make and model when displayed on standard color monitors. Images must be equally visible when printed to a hardcopy citation. Images must be saved in a universally acceptable format (i.e., JPG, BMP, TIFF, or other CCSD and CCG approved alternate) and saved at a resolution of no less than 600 PPI.

• Be capable of clearly photographing and recording the rear of the vehicles so as to clearly identify the rear license plate and make of the vehicle that is reasonably believed to have been violating the school bus stop arm.

• Be capable of consistently photographing license plates regardless of glare or materials used to obscure the license plate from clear view at various viewing angles.

• Be capable of accurately monitoring up to four traffic lanes at once.

• Have the ability to operate effectively during all weather conditions, including extreme heat and cold, fog, rain, high humidity, etc.

• Account for all lighting conditions and operate to CCSD/CCG’s satisfaction under any condition.

• Be able to use existing ambient lighting (natural or artificial) to photograph violations and tag shots under low light or night conditions. A flash-free system is desired. The camera mut offer light sensitivity to ambient light that can provide night and low-light images with standard street lighting, so a flash is not necessary. The lighting mut be sufficient to illuminate all images taken for the violation from 4:00 a.m.

EST to 10:00 p.m. EST regardless of the season.

• From the point of data capture, all violation images must be capable of secure storage and transmission and capable of maintaining a secure chain of evidence.

• Be easily removable from cabinet housing. Camera units mut be interchangeable to allow easy relocation to other vehicles.

• Provide a display of the site/bus/route number, current day, date, and time in 24-hour military time so it can be easily verified as functioning and correct. At a minimum, the system clock should maintain the correct time to within ten (10) seconds over a period of no less than seven (7) days. Service personnel mut be able to easily set the time and date at the camera site. The system must also be capable of remote adjustment of date and time (24-hour military time) and remote verification of same.

• Be designed so that malfunctions can be easily identified and corrected.

• The proposer must store all photographs or screenshot images regardless of citation issuance for a minimum of twelve (12) months. Violation images from cases that are being appealed mut be held until, and in compliance with, the applicable CCG records retention schedule. Any data storage device(s) used to store violation images, including the images themselves, must be destroyed within CCG and Clerk evidence destruction protocol.

• Retain all daily recorded video from all cameras for a minimum of thirty (30) days to ensure it is available for on-demand internet-based request and retrieval.

• Allow for on-demand, live access to individual, as well as groups of, cameras based on user rights and system access.

• Provide the ability to download and retrieve recorded video via remote portal within three (3) hours elapsed time from the moment of recording.

• Allow for instant onsite retrieval of all videos continuously recorded on local DVRs. Onsite access to data and video must be available via USB adapters, flash drives, Wi-Fi and/or another convenient means as agreed. Removing hard drives or DVRs to obtain access to video or imagery is not acceptable. The proposer must train designated CCSD personnel to retrieve video from the respective DVRs in the event proposer personnel are unavailable for urgent matters.

• Be equipped with global positioning satellite (GPS) systems featuring Open Application Programming Interface (API) to allow for ease of integration into CCSD chosen bus routing systems.

• Provide camera angles to record violators as they approach from both the rear and front of the school bus.

• Be designed so that malfunctions can be easily identified and corrected.

11.3 Citation Photograph/Screenshot Data Bar

A. Each violation photograph must contain a clear and legible data bar atop the image. The data bar must be positioned to avoid making critical violation elements. The data bar mut contain the following data information for each image.

• Date (MM/DD/YY)

• Time (24-hour clock)

• Elapsed time of violation from stop arm activation

• Number of seconds (in truncated 1/10th second increments) that the amber indication was displayed

• Number of seconds (in truncated 1/10th second increments) that the red indication and stop arm was displayed

• GPS coordinates of where the violation occurred

B. The system mut be capable of performing a self-test on location. A record of completed system self-tests will be kept and made available for court evidence at the discretion of CCSD/CCG. Designated data elements are only necessary on one of the two photographs taken for each self-test if the self-test consists of two photographs. At a minimum, the data recorded on the self-test should include the following:

• Date (MM/DD/YY)

• Time (24-hour clock)

• The designation of Test Mode Operation

• The time or distance interval for the second photo image selected

• The length of the yellow and red signal phases in the test

• Location code

11.4 Violation Processing System Requirement

A. The proposer must review stop arm enforcement imagery, access and interface the Georgia State

Department of Motor Vehicle (DMV) and the National Law Enforcement Telecommunications System (NLETS) to obtain motor vehicle registration data, screen potential violations, perform quality control, print and mail notices, perform field installation, maintenance and repair services, conduct continuous training of employees, provide public awareness and provide adjudication management. The processing system must be a SaaS (Software as a Service) fully managed system, accessible online by approved users via computer, tablet, and/or mobile application. Users must be able to log into the processing system with single sign-on security credentials. Proposers mut also provide multifactor authentication, such as Cisco DUO or a similar solution. The proposer must provide specific rights for multi-tiered user access.

B. The violation processing system must allow the Clerk to produce evidence packages that include the violation images and data, all issued and disputed notices, violation history (in compliance with O.C.G.A. §40-6- 163(d)(3)(D)), payment history, and other relevant documents as needed by the Clerk and State Court Solicitor. This package will be made available to the Clerk and Solicitor, or their designees, for each scheduled hearing.

11.5 Contract Responsibilities

A. Proposer Responsibilities

The awarded proposer must:

• Act as primary liaison to work with sworn CCSD School Police officers and CCG staff to implement citation review and issuance procedures and resolve any technical issues.

• Provide and install camera systems, which include above-ground detection devices.

• Provide and install housing, wiring, and infrastructure as needed.

• Provide an electronic means to transfer color images and video from the stop arm cameras to the CCSD

Transportation Department, CCSD School Police.

• Process events captured by the camera systems and provide CCSD School Police with digital color images and video of the event, including a cropped close-up digital image of the captured vehicle’s license plate, in a secure web-based application for review and determination by the CCSD School Police.

• Seek records from vehicle registration databases and use such records to print and mail citations issued by CCSD School Police/Clerk.

• Make available to the Clerk copies of the first citation to establish a court record and copies of the second and final citations, if necessary, for the Clerk to print and mail to the alleged violator who did not respond to the first citation.

• Maintain the automated web-based citation processing system including image review and processing, and printing and first-class mailing of a citation per chargeable event. Each citation must be mailed to the owner within the statutory period.

• Maintain a dedicated demand deposit account for receipt of violation payments using the proposer’s payment portals. Fines must be paid in full. Partial payments will not be accepted. Program revenue will be transferred by ACH each day from this account to the Clerk’s designated account.

• Authorized to charge, collect, and retain a convenience fee for electronic payments processed by the proposer (through web or phone) in accordance with Georgia law § 13-11-1 and § 7-2-239.6. The violator must pay such fee.

• Agree to comply with all audit requirements of the National Law Enforcement Telecommunications Systems in order to obtain Division of Motor Vehicle records on behalf of the CCSD School Police.

• Provide maintenance of the transmission system.

• Provide regularly scheduled maintenance, in addition to normal maintenance and emergency maintenance of the camera systems.

• Provide a service level agreement which provides for functionality at least 99% of the time for software solution, and if that is not achieved, credit for downtime.

• Bear the cost of all equipment, maintenance, repair, and/or replacements to the school bus camera systems.

• Provide CCSD and CCSD School Police approved security system to safeguard image security.

• Provide a secure SSL connection to the proposer’s solution.

• Provide comprehensive documentation on system operation that may also be utilized as court testimony or court evidence, as needed.

• Provide a proposed installation plan to CCSD Executive Director of Transportation, or designee, prior to the installation of any camera system.

• Provide as-built drawings after installation to include field modifications to CCSD Executive Director of

Transportation, or designee.

• Warrant and fully maintain all equipment, software, and services provided throughout the duration of the contract.

• Agree to and provide a conversion plan, in the event of contract non-renewal, detailing how to accomplish a six (6) month camera conversion to a new proposer. The conversion plan must be submitted for approval to CCSD/CCG no less than nine (9) months prior to the expiration of the term of the contract.

• Assist with setting up payment accounts for funds to be collected, as needed.

• Perform all back-office violation processing, printing, and mailing at no cost to CCSD, CCG, or the Clerk.

• Bear all expenses to set up and establish a fully operational communication facility.

• Maintain the communication facility and related equipment, software, and services.

• Proposer must provide the automated transfer of files/integration between the proposed solution and

CCG’s court case management system(s). The interface must be in place prior to implementation. In no event will CCG process citations manually.

B. CCSD’s Responsibilities

• CCSD will allow the proposer’s employees and/or subcontractors access to buses for the installation, maintenance, and repair of camera systems as may be required during the life of the contract.

• CCSD will alert the proposer for reassignment of equipment to a different bus.

C. Cherokee County Government Responsibilities

• CCG will process each potential violation in accordance with Georgia Law and any local standing order using proposer’s violation processing system to determine which potential violations will be issued as citations.

• CCSD School Police will employ reasonable efforts to make an issuing decision in the proposer’s violation processing system within seven (7) business days of the availability of the potential violation to the County, however in no event will the County make an issuing decision in the proposer’s violation processing system later than nine (9) business days following the date the DMV data was obtained for the alleged violation.

• CCSD School Police will maintain the DMV Services Subscriber Authorization to provide verification to the State Department of Motor Vehicles, National Law Enforcement Telecommunications System, or appropriate authority indicating that the proposer is acting on behalf of CCG for the purpose of accessing vehicle ownership data pursuant to the list of permissible uses delineated in the Drivers Privacy Protection Act 18 U.S.C. 2721, Section (b) (1) and as may otherwise be provided or required by any provision of applicable State law.

• CCG will cooperate with the proposer’s in-house Communications Department and CCSD regarding public information content and outreach campaign strategies.

• The Clerk may implement reasonable processes available by law to collect any unpaid violation notices or summonses issued pursuant to this contract. However, CCG is not responsible for the prosecutorial discretion or independent judicial decisions regarding the manner by which any violation notices or summonses issued pursuant to this contact are pursued, prosecuted, or collected.

• Each month the Clerk will accurately report within thirty (30) days all revenue from paid violation notices and summonses from the previous month to the County General Fund to ensure the proposer’s monthly invoices that are sent to the Clerk are properly prepared.

• Fees and Payment: CCG will remit the percentage of program revenues as awarded under this contract to the vendor for all services provided. CCG will pay all fees due based on invoices from the preceding month within thirty (30) days of submission.

11.6 Termination

Upon termination of this contract for any reason and unless prohibited by law, the parties recognize that CCG will process violation notices in the pipeline, and that the proposer must assist CCG in this regard. Unless otherwise directed by CCG or prohibited by law, the proposer will continue to process all images taken before termination and provide all services associated with payment processing in accordance with the contract for up to one (1) year following the termination date and will be entitled to all fees specified in the contract, as if the contract were still in effect. This provision will survive termination.

11.7 Reports

The proposer will provide monthly reports to CCSD and CCSD School Police in an electronic format. The monthly reports will include, but not be limited to statements of violations, collections, distributions made, second or subsequent violators, whether a violator was arrested or issued a citation for the same violation, and custom reports, as requested by CCSD, CCG, the Clerk, or CCSD School Police. The proposer will provide automated daily financial reconciliation/ACH report, or ability to generate report from solution.

12. Proposers must provide a brief company background including, but not limited to, the following:

• Number of years in business of providing school bus stop-arm enforcement services similar to those requested in this RFP;

• Size of the company, including the number of employees company-wide and the number of employees in

Georgia; and

• Description of the company’s direct experience in providing school bus stop-arm enforcement services comparable in size and scope to CCSD in the last five years.

13. Proposer must provide the name and contact information of the person who will be the primary point of contact for CCSD’s account.

14. If your company has done business with other K-12 school districts within the last three (3) years, provide the name of the school system, number of equipment installed, and revenues received.

15. If your company has ever been in default of a contract or has ever been denied an award due to non-responsibility to perform, provide the facts and circumstances.

16. Indicate whether your company has filed for bankruptcy in the last five (5) years. If so, provide an explanation.

17. Proposer Capabilities

Proposers must submit a response to all items listed in this section. Each section must be clearly labeled with the corresponding letter (i.e., a, b, etc.).

A. Describe in detail the hardware and software proposed, the function for each, and how they integrate.

Include the following in your response:

• Diagram(s) of the components to show a visual representation of the system and integrations with court case management systems.

• Clearly identify if the components are self-contained in the system or will leverage any external components.

• Describe the proposed software operating systems.

• Describe the system update process and how system enhancements are communicated to your clients.

B. Describe in step-by-step detail the proposed citation process from identifying and capturing the violation through violation fine collection, including the methodology and logic behind their unique approach and why it is in the best interest of CCSD, CCG, and the Clerk to implement this process to increase student safety and enforce State and local ordinances.

C. Describe how notification will be provided to CCSD School Police when a second or subsequent violation is identified, by registration number. Include the following:

• Describe how all violations issued by CCSD School Police from the beginning of the original stop-arm violation program will be included in the notification or reporting method.

• Describe how notification or reporting methods will be integrated into the violation review portal, be prominently visible during CCSD School Police review, and not require the reviewer to access a different portal or system.

D. Provide ACH/Accounting reporting – Supply accounting samples of paid in full violations to be reconciled to the following:

• Citation number

• Case number

• Amount of payment

• Violator name

• Date of violation

• Form of payment (i.e., credit care, e-check)

• Method of payment (i.e., Wed, phone/IVR)

• Payment status

• Fine amount

E. Provide an estimated timeline for the installation of equipment/software for the initial 500 buses and a timeline for the system to go live once all required equipment/software is installed.

F. Describe the process and timeline for moving equipment from one bus to another once a request for reassignment has been received from CCSD.

G. Include any additional features available that would be of value to CCSD to further student safety.

18. Proposers must submit their workflow process.

19. Proposers must submit a service agreement that can be negotiated after award.

20. Training and Support Proposers must submit a response to all items listed in this section. Each section must be clearly labeled with the corresponding letter (i.e., a, b, etc.).

A. Describe the training for hardware and software that will be provided to CCSD, CCG, and the Clerk. Include a training plan and training resources.

B. Describe the support available to CCSD/CCG/the Clerk for this project. Include the following in your response:

• The name(s) and contact information for support staff.

• Indicate how equipment will be serviced.

• Describe how the support is offered.

• Provide hours of availability.

• Describe support infrastructure for software systems, including but not limited to help desk, online support, and maintenance.

• Provide your company’s service level agreement.

21. Presentations

Upon receipt and analysis of all proposals, respondents may be selected to meet with the RFP committee for a presentation regarding their proposal and qualifications. Selected proposers will be notified prior to the presentation scheduled to take place on October 31, 2025 at a CCSD site. The final award will be based upon an evaluation of both written and oral presentation responses of each proposer.

22. Warranty Information

Proposers must include warranty with information detailed warranty procedures, along with a list of Authorized Manufacture Warranty repair locations. All manufacturers are required to be authorized and certified for making warranty repairs. A copy of certification must also be included.

23. ACH/EFT payments are highly recommended. If awarded, the proposer(s) may submit the payment information with the W-9. ACH/EFT requires the following information:

• Bank Name

• Account Number

• Routing Number

• Email Address to send remittance

24. Any deviations to the above specific terms must be stated with written documentation clarifying any such nonconformity and must be submitted with proposal response.

25. The services being sought under this RFP are professional in nature. Submissions will be evaluated on a combination of factors. They include, but are not limited to the following award criteria:

• 45 points Qualifications and Experience

• 25 points Service and Support

• 20 points Percentage of Revenue Shared

• 10 points References