10-Visit Ocala FY2025 Visitor Journey Report.pdf
PDF 8 MB Posted
- Attached to
- 26P-053 Long Range Tourism Plan 2027-2031
- Solicitation number
- 26-053
- Issued by
- Marion County, Orlando City, Florida
About this file
This is a Visitor Tracking Report prepared for the Ocala/Marion County Visitors and Convention Bureau (OMCVCB), a Marion County government department serving as the destination marketing organization for the region. The report documents visitor journey data collected from October 2024 through September 2025, providing comprehensive analysis across four key phases: pre-visit, travel party profile, trip experience, and post-trip evaluation. The report tracks visitor behavior including trip planning cycles, travel party composition, accommodation preferences, activities, spending patterns, and satisfaction metrics to inform the development of the FY 2027-2031 Long Range Tourism Plan.
Key findings indicate that nearly 50% of visitors plan trips one month or less in advance, with an average planning window of 62 days. The typical visitor is 50 years old with a household income of $96,300, traveling in a party of 2.8 people, with approximately 39% traveling with at least one person under 18. Approximately 37% of visitors were first-time guests, while roughly 20% visited more than 10 times. Visitors spent an average of 4.1 nights in the area and $1,305 per trip, with 81% driving and 12% flying via Orlando International Airport. Top activities included visiting restaurants (66%), family and friends (43%), Downtown Ocala (32%), area springs (29%), shopping/antiquing (26%), and attending horse-related events (25%). Visitor satisfaction was exceptionally high, with 99% reporting their visit met or exceeded expectations, 95% indicating intent to return, and 91% willing to recommend the destination. The report identifies high-performing marketing opportunities including nature/birdwatching, horse-related events, springs visits, and emerging opportunities such as canoeing/kayaking, sporting tournaments, and specific attractions like Fort King and Canyon Zipline.
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OCALA/MARION
COUNTY VCB
Visitor Tracking Report October 2024 – September 2025
EXECUTIVE
SUMMARY
TOURISM SNAPSHOT
» More visitors recalled seeing, reading, or hearing an advertisement, promotion, or travel story about the area, +6% points compared with the previous fiscal year.
» April–June 2025 visitors exhibit longer planning windows, creating additional opportunities to reach them with targeted messaging about the destination and its offerings. The typical planning window throughout the year was consistent with 2024, suggesting that the destination appeals to the market less responsive to the overall economic fluctuations.
» The area attracted more first-time visitors in 2025 compared with 2024 (+7% points), and those who are seeking dining (+9% points) and shopping/antiquing experiences (+5% points).
» Consistent with the quadrant analysis*, visitors most frequently participated in and reported exceeding expectations for activities such as nature and birdwatching, horse-related events, and visits to the area’s springs.
» Additionally, some activities, though pursued less often, consistently exceed expectations and represent strong marketing opportunities. These include canoeing/kayaking/tubing, other horse-related activities, sporting tournaments, and attractions like Fort King and Canyon Zipline.
*Analysis of visitor activities using their frequency and expectation rating (i.e., exceeded, met, and did not meet).
QUARTERLY DIFFERENCES
Oct – Dec 2023 Jan – Mar 2024
Pre-Visit Visitors planned their trip 57 days in advance 26% recalled Ocala/Marion
County promotions
Travel Party Profile
Post Trip Evaluation
Trip Experience
Average Travel Party size: 2.7 Region of origin:
Florida: 61% Southeast: 14%
First-time visitors: 36% Nights spent in Ocala: 3.8 Spending per travel party: $1,214
Visit Met + Exceed Expectations: 99% Will return to Marion County: 95% Will recommend Marion County: 94%
Pre-Visit Visitors planned their trip 62 days in advance 28% recalled Ocala/Marion
County promotions
Travel Party Profile
Post Trip Evaluation
Trip Experience
Average Travel Party size: 2.9 Region of origin:
Florida: 47% Southeast: 15%
First-time visitors: 40% Nights spent in Ocala: 4.8 Spending per travel party: $1,608
Visit Met + Exceed Expectations: 99% Will return to Marion County: 94% Will recommend Marion County: 90%
Pre-Visit Visitors planned their trip 73 days in advance 33% recalled Ocala/Marion
County promotions
Travel Party Profile
Post Trip Evaluation
Trip Experience
Average Travel Party size: 2.8 Region of origin:
Florida: 48% Southeast: 22%
First-time visitors: 36% Nights spent in Ocala: 3.7 Spending per travel party: $1,160
Visit Met + Exceed Expectations: 99% Will return to Marion County: 95% Will recommend Marion County: 92%
Pre-Visit Visitors planned their trip 54 days in advance 32% recalled Ocala/Marion
County promotions
Travel Party Profile
Post Trip Evaluation
Trip Experience
Average Travel Party size: 2.8 Region of origin:
Florida: 56% Northeast: 17%
First-time visitors: 35% Nights spent in Ocala: 4.0 Spending per travel party: $1,264
Jan – Mar 2025
Visit Met + Exceed Expectations: 100% Will return to Marion County: 94% Will recommend Marion County: 88%
Oct – Dec 2024 Apr – Jun 2025 Jul – Sep 2025
VISITOR JOURNEY: PRE-VISIT
Pre-Visit Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
Destination
TRIP PLANNING CYCLE
» Nearly 1 in 2 visitors planned their trips to the Ocala/Marion County area a month or less in advance
» Visitors planned their trip on average 62 days in advance
8% Personal social media
51% Talk to friends and family
48% Search engine
TOP TRIP PLANNING SOURCES*
*Multiple responses permitted
8% Destination Social Media
TOP REASONS FOR VISITING*
28% Visit friends/relatives
*Multiple responses permitted
16% Visit area springs
20% Attend horse shows, sales, events
10% Business/conference
10% Relax/unwind
» 30% of visitors recalled advertising about the Ocala/Marion County area
» 70% of visitors who recalled advertising were influenced by this information to visit the area (represents 21% of all visitors)
PRE-TRIP RECALL OF ADVERTISING
19% Billboard27% Online advertisement
SOURCES OF ADVERTISING EXPOSURE*
*Multiple responses permitted.
19% Television
Base: 30% of visitors who noticed advertising.
VISITOR JOURNEY: TRAVEL PARTY PROFILE
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
REGIONS OF ORIGIN
12%
17%
11% 3%
4% of visitors traveled to the Ocala/Marion County area from outside of the U.S.
53%
TOP STATES OF ORIGIN
Over 8 in 10 visitors traveled to Ocala/Marion County from 13 states
53% Florida
5% Georgia
4% New York
3% Ohio
2% Illinois
2% North Carolina
2% Michigan
2% New Jersey
2% Pennsylvania
2% Tennessee
2% Texas
2% Virginia
2% Maryland 2%2%
2%
2%
2% 2%
2%
2%
4%
5%
3%
© GeoNames, Microsoft, TomTom Powered by Bing
2%
2%
2%
2%
2%
2%
2%
5%
4%
3% 2%
53%
2%
TOP MARKETS OF ORIGIN
16% Orlando
7% Gainesville
4% Miami-Fort Lauderdale
4% West Palm Beach-Ft. Pierce
9% Tampa-St. Petersburg
7% Jacksonville
4% New York City*
*New York City includes areas of New York, New Jersey and Connecticut
4% Atlanta
TRAVEL PARTIES
» The typical visitor traveled in a party composed of 2.8 people
» 39% traveled with at least one person under the age of 18
VISITOR PROFILE
» The typical Ocala/Marion County area visitor:
» Is 50 years old
» Has a household income of $96,300 per year
NEW & RETURNING VISITORS
» Nearly 2 in 5 were first-time visitors to Ocala/Marion County area
» Around 1 in 5 visitors came to the area over 10 times
VISITOR JOURNEY: TRIP EXPERIENCE
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
TRANSPORTATION
» 81% of visitors drove to the Ocala/Marion County area
» 12% of all visitors flew via the Orlando International Airport
OVERNIGHT VISITORS
» Nearly half of visitors stayed overnight in a hotel, motel, or resort
» Typical visitors spent 4.1 nights in Ocala/Marion County area
» Over 7 in 10 visitors traveled to Ocala/Marion County only on their trip
TOP ACCOMMODATIONS
46% Hotel/Motel
12% Friends and relative’s home
28% Day tripper
6% Vacation rental home
25% Horse-related event
TOP ACTIVITIES DURING VISIT*
*Multiple responses permitted.
66% Go to restaurants
26% Shopping/ Antiquing
32% Visit Downtown
Ocala43% Visit family/friends
29% Visit the area springs
Relax/unwind
QUADRANT ANALYSIS
Done Infrequently & Exceeds Expectations
Canoeing/kayaking/tubing Other horse-related activities
Sporting tournament/event Attraction
Done Often & Exceeds Expectations
Nature/birdwatching Horse-related event
Visit the area springs
Done Infrequently & Meets Expectations Business/conference
Go to bars/nightclubs Biking/hiking/running
Art galleries/museums/culture Looking to move here
Golf/tennis Fishing/hunting
Spas
Done Often & Meets Expectations
Shopping/antiquing Go to restaurants
Visit Downtown Ocala
TRAVEL PARTY SPENDING
» Travel parties spent $322 per day and $1,305 during their trip
VISITOR JOURNEY: POST-TRIP
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
VISITOR SATISFACTION
» 99% of visitors said their visit met or exceeded expectations (41% exceeded expectations) » 91% will recommend Ocala/Marion County to a friend » 95% will return to Ocala/Marion County (50% will definitely return)
AREA DESCRIPTIONS
Unique place:
“Very pretty and unique place to visit for a peaceful, fun day in nature with family.”
Home away:
“A place far from home yet very like home. Where you can connect with all aspects of life.”
Great community:
“Great for scenic horse and golfing community.”
DETAILED
FINDINGS
VISITOR JOURNEY: PRE-VISIT
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
TRIP PLANNING CYCLE
15%
15%
19%
18%
13%
10%
10%
<1%
Less than a week
1 to 3 weeks
A month or so
2 months
3 months
4 to 5 months
6 months or more
Not sure
» 49% of visitors planned their trips to the Ocala/Marion County area a month or less in advance
» On the other hand, 1 in 3 visitors planned their trips at least 3 months in advance
» Visitors planned their trip on average 62 days in advance
TRIP PLANNING SOURCES*
51% 48%
8% 8%
7% 6% 6%
5% 5%
4% 4% 4%
2% 2% 2% 2%
5% 6%
Talk to friends or family Search engine
Destination social media Personal social media
Go to a hotel/resort website Go to online travel agency website
Been here before Use a trip planning app
Online advertisement Go to OcalaMarion.com
Print advertisement Go to an airline website Contact a travel agent
Look in travel sections of newspapers Look at travel magazines
Read travel guides Other
None *Multiple responses permitted
» Talking to friends and search engines (i.e., Google) are the top planning sources for trips to Ocala/Marion County
» Nearly 1 in 12 visitors planned their trip using Visit Ocala’s social media or their personal social media
REASONS FOR VISITING*
28% 20%
16% 10% 10%
8% 6% 6% 6% 6% 5% 5% 4% 3% 2% 2% 1% 1% 1% 1% 1% <1%
7%
Visit friends or family Horse-related event
Visit area springs To relax and unwind
Business, conference, meeting Attend or participate in a sporting event
Special occasion Go to restaurants
Visit Downtown Ocala Other horse related activities
Nature, environment, bird watching Canoeing, kayaking, tubing
Special events Shopping, antiquing
Attractions Looking for a second home/place to retire
Biking, hiking, running Visit art galleries, museums, cultural events
Golf, tennis Go to bars and night clubs
Fishing, hunting, etc.
Spas
Other *Multiple responses permitted.
» Visiting friends and relatives is the number one reason for visiting, as nearly 3 in 10 travelers come to Ocala/Marion County for this reason
» Around 2 in 10 visitors come to Ocala/Marion County for a horse-related event or to visit area springs
» Another 1 in 10 visitors come to Ocala/Marion County because of a business conference or to relax and unwind, and nearly as many visitors are attracted by a sporting event
30%
67%
3%
Yes
No
Not sure
RECALL OF ADVERTISING
» 3 in 10 visitors recalled advertising about the Ocala/Marion County area
» Of the visitors who recalled advertising, 7 in 10 were influenced by this information to come to the area
Recalled Advertising
ADVERTISING SOURCE*
» Nearly 3 in 10 visitors who recalled advertising saw it via online ads
» Another around 2 in 10 recalled seeing an advertisement via:
» Billboard » Television » Social media » Print
27%
19%
19%
17%
17%
12%
11%
9%
6%
3%
3%
3%
Online advertisement
Billboard
Television
Print advertisement
Social media
Video streaming service
Magazine/newspaper article
Radio
Music streaming service
Blog
Email Advertisements
Other
*Multiple responses permitted.
Base: 30% of visitors who recently saw advertising
SPONSORED ADVERTISEMENT*
14%
10%
8%
6%
5%
4%
3%
50%
Explore Ocala/Marion County
Attraction (such as Canyons Zip Line etc.)
Hotel, campground, etc.
Restaurant
Chamber of Commerce
Event Organizer
Other
Not sure
» Around 1 in 10 visitors who recalled advertising for the area remembered primarily Ocala/Marion County as a sponsor of the advertisement, followed by an attraction, a hotel/campground, or a restaurant
*Multiple responses permitted.
Advertising efforts mentioned on this slide include VCB’s efforts and the efforts of other organizations
Base: 30% of visitors who recently saw advertising
VISITOR GUIDE
4%
9%
2%
83%
2%
Yes- printed
Yes- online
Both
No
Don't know
» 15% of visitors viewed the print and/or online visitor guide
» Usefulness Rating: 8.2 out of 10*
*On a scale from 1 to 10 where 10 is extremely useful and 1 in not useful at all
VISITOR JOURNEY: TRAVEL PARTY PROFILE
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
REGION OF ORIGIN
Florida 53%
Southeast 17%
Northeast 12%
Midwest 11%
West 3%
Int'l 4%
TOP ORIGIN STATES
State Percent
Florida 53% Georgia 5% New York 4% Ohio 3% North Carolina 2% Illinois 2% Michigan 2% New Jersey 2% Pennsylvania 2% Tennessee 2% Texas 2% Virginia 2% Maryland 2%
» Over 8 in 10 visitors came to Ocala/Marion County from 13 states
» Florida, Georgia, and New York remained key origin states for the Ocala/Marion County area
TOP ORIGIN MARKETS
Market Percent Orlando-Daytona Beach- Melbourne
16%
Tampa-St. Petersburg 9%
Jacksonville 7%
Gainesville 7%
Miami-Fort Lauderdale 4%
Atlanta 4%
New York City* 4%
West Palm Beach-Ft. Pierce 4%
» Orlando-Daytona Beach-Melbourne and Tampa- St. Petersburg were key origin markets this year, followed by Jacksonville and Gainesville
» Florida markets dominated the top markets for Ocala/Marion County
*New York City includes areas of New York, New Jersey, and Connecticut
TRAVEL PARTIES
» For all visitors, the typical travel party size was 2.8 people
» Nearly 2 in 5 travel parties included children under the age of 18
Didn't travel with children 61%
Travel with children
39%
AGE
1%
15%
33%
34%
17%
Under 20
20 to 34
35 to 49
50 to 65
Over 65
» The median age of visitors to the Ocala/Marion County area was 50
HOUSEHOLD INCOME
13%
19%
22%
25%
21%
Less than $50,000
$50,000 - $74,999
$75,000 - $99,999
$100,000 - $149,999
$150,000 or more
» Visitors to the Ocala/Marion County area had a median household income of $96,300 per year
» Nearly half of visitors had household incomes over $100,000
GENDER*
Female 54%
Male 46%» 54% of visitors interviewed were female
*This may be influenced by a visitor's willingness to take a survey.
NEW & RETURNING VISITORS
37%
21%
15%
10%
6%
11%
<1%
1st time
2 – 3
4 – 5
6 – 10
11 – 20
21+
Don’t know
» Around 2 in 5 visitors said this was their first time coming to the
» Nearly 1 in 5 visited over 10 times
VISITOR JOURNEY: TRIP EXPERIENCE
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
VISITOR CENTER
6%
1%
2%
90%
1%
Yes - Visited
Yes - Called
Both
No
Don't know
» 9% of visitors stopped at and/or called the Visitor Center
» Usefulness Rating: 8.4 out of 10*
*On a scale from 1 to 10 where 10 is extremely useful and 1 in not useful at all
TRANSPORTATION
» 81% of visitors drove to the Ocala/Marion County area for their trip
» 12% of all visitors used the Orlando International Airport
81%
12%
4%
1%
1%
1%
Drove
Orlando International Airport
Tampa International Airport
Jacksonville International Airport
Miami International Airport
Other
ACCOMMODATIONS
46%
12%
6%
4%
4%
<1%
<1%
28%
Hotel/motel
Friends/family home
Vacation rental home*
Personal second home
Campground/RV
Bed & Breakfast
Other
Not staying overnight
» Nearly half of the visitors stayed overnight in a hotel, motel, or resort
» Visitors stayed 4.1 nights in Ocala/Marion County
» Visitors stayed in paid accommodations** for longer, 4.5 nights
» Those staying in a vacation rental home spend 7.6 nights in the area
*Includes Airbnb, Vrbo, etc.
**Those staying in a hotel/motel, vacation rental home, campground/RV, Bed & Breakfast, and other.
VISITING OTHER AREAS
» Over 7 in 10 visited only Ocala/Marion County on their trip
Only destination
72%
Other areas 28%
VISITOR ACTIVITIES*
66%
43% 32%
29% 26% 25% 25%
17% 13%
11% 11%
9% 9% 8% 8% 7%
5% 5% 5% 5% 4%
2%
Go to restaurants Visit friends/family
Visit Downtown Ocala Visit area springs
Shopping/antiquing Relax/unwind
Horse-related event Nature/birdwatching
Other horse-related activities Business/conference
Canoeing/kayaking/tubing Sporting tournament/event
Special occasion Go to bars/night clubs
Special event Biking/hiking/running
Art galleries/museums/culture Looking to move here
Golf/tennis Attraction
Fishing/hunting Spas
*Multiple responses permitted.
» Going to restaurants is the number one activity, as nearly 7 in 10 visitors went out to eat
» Over 4 in 10 visited friends and family in the area
» About 3 in 10 visitors additionally participated in one or more of the following:
» Visited Downtown Ocala » Visited the area springs » Engaged in shopping/antiquing » Enjoyed relaxing/unwinding » Attended a horse-related event
» Another nearly 2 in 10 came for nature/birdwatching
VISITOR ACTIVITY RATINGS
70%
67% 64%
62% 61%
60% 51% 51%
49% 49%
48% 47%
44% 42%
41% 39% 39% 39%
38% 36%
33% 30%
30% 33%
36% 38%
38% 39%
49% 48% 51% 51%
52% 52%
56% 58%
55% 61%
60% 58% 61%
64% 66%
70%
<1% <1% <1% <1% 1% 1%
<1% <1% <1% <1% <1% 1%
<1% <1% 4% <1% 1% 3% 1%
<1% 1%
<1%
Horse-related events Horse-related activities
Sport tournament/event Special occasion
Visit area springs Canoeing, kayaking, tubing
Nature, environment, bird watching Attraction - zip line, etc.
Biking, hiking, running Visit friends or family
Visit Downtown Ocala Special event
Business, conference, meeting, etc.
To relax and unwind Fishing, hunting, etc.
Looking to move here Art galleries, museums, cultural activities
Spas Go to restaurants
Go to bars and night clubs Golf, tennis, etc.
Shopping, antiquing
Exceeded expectations Met expectations Did not meet expectations
43%
29% 25%
11% 9% 9%
66% 32%
13% 17%
11% 8%
26%
Visitor Activities
ACTIVITIES VS. REASON FOR VISIT*
*Multiple responses permitted.
28% 20%
16% 10% 10%
8% 6% 6% 6% 6% 5% 5% 4% 3%
Reason for Visiting Visit friends/family
Horse-related event Visit area springs
Relax/unwind Business/conference
Sporting tournament/event Special occasion
Go to restaurants Visit Downtown Ocala
Other horse-related activities Nature/birdwatching
Canoeing/kayaking/tubing Special event
Shopping/antiquing
TRAVEL PARTY SPENDING
Daily Spending:
All Visitors
Total Spending:
All Visitors
Accommodations $721 $291 Restaurants $79 $321 Groceries $20 $82 Shopping $52 $211 Entertainment $42 $171 Transportation $27 $109 Other $30 $120 Daily Spending $322 $1,305
1 Includes visitors staying with friends and relatives and day trippers
VISITOR JOURNEY: POST-TRIP
Travel Party
Profile Trip
Experience Post Trip
Evaluation
Economic Impact on
TRIP EXPERIENCE
41%
58%
1%
Exceeded
Met
Did not meet expectations
» Over 2 in 5 visitors’ expectations were exceeded on their visit to the
RECOMMENDATION
91%
1%
8%
Yes
No
Don't know
» Over 9 in 10 visitors would recommend the Ocala/Marion County area to others
LIKELIHOOD OF RETURNING
50%
45%
3%
<1%
2%
Definitely will return
Probably will return
Probably will not return
Definitely will not return
Don’t know
» 95% of visitors will return to the
QUARTERLY
COMPARISIONS
QUADRANT ANALYSIS OCT-DEC 2024
Done Infrequently & Exceeds Expectations
Other horse related activities Sporting tournament/event Canoeing, kayaking, tubing
Fishing, hunting, etc.
Done Often & Exceeds Expectations
Horse-related event Visit area springs
Visit friends and family Visit Downtown Ocala
Nature, environment, etc.
Done Infrequently & Meets Expectations
Bars & nightclubs Art galleries & museums
Biking, hiking, running Spas Golf
Attraction
Done Often & Meets Expectations Shopping, antiquing
QUADRANT ANALYSIS JAN-MAR 2025
Done Infrequently & Exceeds Expectations
Attractions Sporting tournament/event
Done Often & Exceeds Expectations
Canoeing, kayaking, tubing Horse-related event
Visit area springs Visit friends and family
Other horse related activities
Done Infrequently & Meets Expectations
Bars & nightclubs Art galleries & museums
Biking, hiking, running Spas Golf
Fishing, hunting, etc.
Done Often & Meets Expectations Shopping, antiquing Go to restaurants
Nature, environment, etc.
QUADRANT ANALYSIS APR-JUN 2025
Done Infrequently & Exceeds Expectations
Canoeing, kayaking, tubing Spas
Sporting tournament/event
Done Often & Exceeds Expectations
Horse-related event Visit area springs
Nature, environment, etc.
Other horse related activities
Done Infrequently & Meets Expectations
Bars & nightclubs Attractions
Art galleries & museums Biking, hiking, running
Golf Fishing, hunting, etc.
Done Often & Meets Expectations Shopping, antiquing Go to restaurants
Visit friends and family
QUADRANT ANALYSIS JUL-SEP 2025
Done Infrequently & Exceeds Expectations
Nature/birdwatching Canoeing/kayaking/tubing
Other horse-related activities Sporting tournament/event
Biking/hiking/running
Done Often & Exceeds Expectations
Visit Downtown Ocala Visit the area springs Horse-related event
Done Infrequently & Meets Expectations
Business/conference Go to bars/nightclubs
Art galleries/museums/culture Looking to move here
Golf/tennis Fishing/hunting
Spas
Done Often & Meets Expectations
Shopping/antiquing
PRE-VISIT
Visitor Metrics Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025
Ocala/Marion County was the only destination 68% 67% 78% 74%
Viewed Visitors Guide 12% 15% 16% 18%
Interacted with the Visitors Center 10% 9% 8% 9%
Planned trip a month or less in advance 52% 50% 41% 55%
Average number of days planned 57 62 73 54
Used OcalaMarion.com to plan their trip 3% 4% 5% 6%
Recalled Ocala/Marion County promotions 26% 28% 33% 32%
Reason for Visiting Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025 Visit friends/family 22% 28% 35% 25% Horse-related event 23% 25% 15% 17% Visit area springs 19% 13% 14% 17% Relax/unwind 8% 8% 13% 11% Sporting tournament/event 9% 8% 7% 10% Business/conference 12% 11% 9% 9% Canoeing/kayaking/tubing 5% 6% 4% 7% Special occasion 5% 6% 6% 6% Visit Downtown Ocala 3% 4% 10% 6% Other horse-related activities 5% 7% 7% 6% Go to restaurants 4% 6% 10% 5% Special event 5% 3% 5% 5% Nature/birdwatching 5% 3% 6% 4% Shopping/antiquing 3% 2% 5% 4% Looking to move here 2% 2% 2% 2% Biking/hiking/running 2% 1% 1% 2% Fishing/hunting 1% 1% <1% 2% Attraction 2% 3% 3% 1% Art galleries/museums/culture 1% 1% 1% 1% Go to bars/night clubs 1% 1% 1% 1% Golf/tennis 1% 1% 1% <1% Spas 1% <1% <1% <1% Other 7% 10% 6% 6%
Visitor Metrics Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025
Travel party 2.7 2.9 2.8 2.8
Kids <18 35% 40% 36% 45%
Median age 51 51 50 49
Estimated median household income
$95,000 $102,000 $91,700 $96,700
From Southeast (excluding Florida)
14% 15% 22% 17%
From Florida 61% 47% 48% 56%
Drove 79% 77% 86% 81%
Night spent 3.8 4.8 3.7 4.0
Direct expenditures (entire trip)
$1,214 $1,608 $1,160 $1,264
1st time visitor 36% 40% 36% 35%
Visitor Activities Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025
Go to restaurants 65% 70% 67% 59%
Visit friends/family 41% 41% 49% 42%
Visit Downtown Ocala 31% 33% 33% 33%
Visit area springs 21% 31% 31% 33%
Shopping/antiquing 23% 26% 27% 28%
Relax/unwind 21% 24% 29% 27%
Horse-related event 23% 32% 20% 23%
Nature/birdwatching 14% 18% 19% 19%
Business/conference 12% 11% 10% 12%
Canoeing/kayaking/tubing 9% 13% 10% 12%
Other horse-related activities 10% 16% 14% 11%
Sporting tournament/event 9% 9% 8% 11%
Special occasion 10% 10% 8% 10%
TRIP EXPERIENCE (CONTINUED)
Visitor Activities Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025
Go to bars/night clubs 6% 9% 8% 8%
Biking/hiking/running 7% 10% 5% 7%
Special event 8% 10% 7% 6%
Art galleries/museums/culture 4% 6% 3% 6%
Looking to move here 2% 6% 5% 6%
Golf/tennis 4% 7% 5% 5%
Fishing/hunting 3% 4% 5% 5%
Attraction 4% 8% 5% 4%
Spas 2% 3% 2% 3%
Other 7% 7% 5% 6%
POST TRIP EVALUATION
Visitor Metrics Oct – Dec 2024 Jan – Mar 2025 Apr – Jun 2025 Jul – Sep 2025
Visit Met + Exceeded expectations 100% 99% 99% 100%
Will return to Ocala/Marion County 95% 94% 95% 94%
Will recommend Ocala/Marion County 94% 90% 92% 88%
YEAR-TO-YEAR
COMPARISIONS
Visitor Metrics Fiscal Year 2024 Fiscal Year 2025
Ocala/Marion County was the only destination 67% 72%
Viewed Visitors Guide 7% 15%
Stopped at Visitors Center 8% 8%
Planned trip a month or less in advance 52% 49%
Average number of days planned 59 62
Used OcalaMarion.com to plan their trip 6% 4%
Recalled Ocala/Marion County promotions 24% 30%
Reason for Visiting Fiscal Year 2024 Fiscal Year 2025
Visit friends/family 26% 28%
Horse-related event 18% 20%
Visit area springs 14% 16%
Relax/unwind 13% 10%
Business/conference 7% 10%
Sporting tournament/event 10% 8%
Special occasion 4% 6%
Go to restaurants 7% 6%
Visit Downtown Ocala 7% 6%
Other horse-related activities 5% 6%
Nature/birdwatching 6% 5%
Reason for Visiting Fiscal Year 2024 Fiscal Year 2025
Canoeing/kayaking/tubing 5% 5%
Special event 5% 4%
Shopping/antiquing 5% 3%
Attraction 3% 2%
Looking to move here 3% 2%
Biking/hiking/running 2% 1%
Art galleries/museums/culture 1% 1%
Golf/tennis 1% 1%
Go to bars/night clubs 1% 1%
Fishing/hunting 1% 1%
Spas <1% <1%
Other 7% 7%
PRE-VISIT (CONTINUED)
TRAVEL PARTY PROFILE
Origins-Markets Oct 2023 – Sep 2024
Oct 2024 – Sep 2025
Orlando-Daytona Beach- Melbourne
15% 16%
Tampa-St Petersburg 10% 9%
Jacksonville 7% 7%
Gainesville 5% 7%
Miami-Fort Lauderdale 4% 4%
Atlanta 4% 4%
New York City* 4% 4%
West Palm Beach-Ft Pierce 3% 4%
Top Origin States Oct 2023 – Sep 2024
Oct 2024 – Sep 2025
Florida 51% 53%
Georgia 5% 5%
New York 3% 4%
Ohio 2% 3%
Top Origin Regions Oct 2023 – Sep 2024
Oct 2024 – Sep 2025
Southeast (w/Florida) 69% 70%
Northeast 12% 12%
Midwest 11% 11%
West 4% 3%
International 4% 4%
*New York City includes areas of New York, New Jersey and Connecticut
Visitor Metrics Oct 2023 – Sep 2024 Oct 2024 – Sep 2025
Travel party 2.9 2.8
Kids <18 41% 39%
Median age 50 50
Estimated median household income $86,600 $96,300
1st time visitor 30% 37%
10+ visits to Ocala/Marion County 21% 17%
Visitor Metrics Oct 2023 – Sep 2024 Oct 2024 – Sep 2025
Drove 81% 81%
Nights spent 4.0 4.1
Direct expenditures (entire trip) $1,287 $1,305
Visitor Activities Oct 2023 – Sep 2024
Oct 2024 – Sep 2025
Go to restaurants 53% 66%
Visit friends/family 39% 43%
Visit Downtown Ocala 30% 32%
Visit area springs 29% 29%
Shopping/antiquing 21% 26%
Relax/unwind 29% 25%
Horse-related event 27% 25%
Nature/birdwatching 19% 17%
Other horse-related activities 9% 13%
Business/conference 9% 11%
Canoeing/kayaking/tubing 12% 11%
Sporting tournament/event 11% 9%
Visitor Activities Oct 2023 – Sep 2024
Oct 2024 – Sep 2025
Special occasion 7% 9%
Go to bars/night clubs 10% 8%
Special event 7% 8%
Biking/hiking/running 8% 7%
Art galleries/museums/culture 4% 5%
Looking to move here 6% 5%
Golf/tennis 7% 5%
Attraction 7% 5%
Fishing/hunting 6% 4%
Spas 3% 2%
Other 6% 6%
POST TRIP EVALUATION
Visitor Metrics Oct 2023 – Sep 2024 Oct 2024 – Sep 2025
Visit Met + Exceeded expectations 99% 99%
Will return to Ocala/Marion County 96% 95%
Will recommend Ocala/Marion County 93% 91%
METHODOLOGY
PARTNER AND EVENT INVOLVEMENT
Partner and Event Involvement » Winter Series at WEC
» Ocala International Horse Show
» Various WEC events over the course of the year
» FLAGS Long Course Championships
» Babe Ruth World Series
» Cal Ripken Rookie World Series
» WEC Summer Series
» FHSAA State Meet
» Various FAST events over the course of the year
» Grandview Invitational
» Live Oak International
» Florida Huddle/Encounter
» Rock the Country
» Ocala Comicon
» Outdoor Expo
» KP Hole Park
» Silver Springs State Park
» HDG Hotels
» Hampton Inn and Suites
» Circle Square Cultural Center
» MCA & Brick City Center for the Art
» Santos Bike Shop
» Ft. King National Historic Landmark
» Downtown Ocala Square
» Ocala Farmers Market
METHODOLOGY
Visitor Tracking Study » Interviews were completed in person and online with 2,891 visitors at local hotels, attractions, and events between October 1st, 2024, and September 30th, 2025
Economic Impact » Total economic impact of tourism on the Ocala/Marion
County area is a function of direct spending by visitors to Marion County, as well as the indirect and induced effects of this spending, such as increased business and household spending generated by tourism dollars.
Multiplier » Downs & St. Germain Research uses IMPLAN economic modeling to calculate the multiplier based on direct expenditure data collected from visitors to the Ocala/Marion County area. Agencies such as FEMA, EPA, Federal Reserve Bank, and the Bureau of Land Management use IMPLAN modeling.
OCALA/MARION
COUNTY VCB
Visitor Tracking Report October 2024 – September 2025
Downs & St. Germain Research 850-906-3111 | www.dsg-research.com contact@dsg-research.com
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| QUADRANT ANALYSIS |
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| VISITOR SATISFACTION |
| AREA DESCRIPTIONS |
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| SPONSORED ADVERTISEMENT* |
| VISITOR GUIDE |
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| REGION OF ORIGIN |
| TOP ORIGIN STATES |
| TOP ORIGIN MARKETS |
| TRAVEL PARTIES |
| AGE |
| HOUSEHOLD INCOME |
| GENDER* |
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| VISITOR CENTER |
| TRANSPORTATION |
| ACCOMMODATIONS |
| VISITING OTHER AREAS |
| VISITOR ACTIVITIES* |
| VISITOR ACTIVITY RATINGS |
| ACTIVITIES VS. REASON FOR VISIT* |
| TRAVEL PARTY SPENDING |
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| TRIP EXPERIENCE |
| RECOMMENDATION |
| LIKELIHOOD OF RETURNING |
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| QUADRANT ANALYSIS OCT-DEC 2024 |
| QUADRANT ANALYSIS JAN-MAR 2025 |
| QUADRANT ANALYSIS APR-JUN 2025 |
| QUADRANT ANALYSIS JUL-SEP 2025 |
| PRE-VISIT |
| PRE-VISIT |
| TRIP EXPERIENCE |
| TRIP EXPERIENCE |
| TRIP EXPERIENCE (CONTINUED) |
| POST TRIP EVALUATION |
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| PRE-VISIT |
| PRE-VISIT |
| PRE-VISIT (CONTINUED) |
| TRAVEL PARTY PROFILE |
| TRIP EXPERIENCE |
| TRIP EXPERIENCE |
| POST TRIP EVALUATION |
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File details come from the government source that posted it. Updated .