10-J. Companys Background Response - 269-2026-007.docx

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Attached to
Citywide Vehicle Cleaning, Detailing, and Decontamination Services
Solicitation number
269-2026-007
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document is a Company's Background Response Form for a Request for Proposal (RFP #269-2026-007) issued by the City of Charlotte, North Carolina, seeking qualified companies to provide citywide vehicle cleaning, detailing, and decontamination services. The City requires basic washing, full cleaning, and decontamination services for its fleet of vehicles and construction-type equipment, with services to be performed either off-site at the contractor's facilities or on-site at City property. The standard cleaning frequency is monthly, with potential for more frequent cleaning based on departmental needs, and decontamination services will be requested on an as-needed basis.

The RFP includes a comprehensive 23-question form requiring detailed company information, including legal name, business history, public sector experience, corporate structure, ownership details, management organization, key personnel qualifications, staffing levels, security procedures, transition plans, and risk mitigation strategies. Respondents must provide extensive documentation about their company's background, capabilities, previous government contracts, potential litigation history, labor disputes, and technical approach to delivering the requested vehicle cleaning and decontamination services. The form is designed to thoroughly evaluate potential contractors' qualifications, experience, and ability to successfully perform the contract requirements for the City of Charlotte.

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FORM J - COMPANY’S BACKGROUND RESPONSE FORM

CITYWIDE VEHICLE CLEANING, DETAILING, AND DECONTAMINATION SERVICES

RFP # 269-2026-007

Companies shall complete and submit responses to the following questions:

#
Question
Answer
1
Company’s legal name.
2
Company Location (indicate corporate headquarters and location that will be providing the services.)
3
How many years has your company been in business? How long as your company been providing the Services as described in Section 3?
4
How many public sector (cities or counties) clients does your company have? How many are using the Services? Identify by name some of the clients similar to the City (e.g. similar in size, complexity, location, type of organization.)
5
List any projects or services terminated by a government entity. Please disclose the government entity that terminated and explain the reason for the termination.
6
List any litigation that your company has been involved with during the past two (2) years for Services similar to those in this RFP.
7
Provide an overview and history of your company.
8
If your company is a subsidiary, identify the number of employees in your company or division and the revenues of proposing company or division.
9
Identify the percentage of revenue used for research and/or development by the proposing company or division.
10
Identify any certifications held by your company if you are implementing or reselling another company’s products or services. Include how long the partnership or certification has been in effect.
11
Describe your company’s complete corporate structure, including any parent companies, subsidiaries, affiliates, and other related entities.
12
Describe the ownership structure of your company, including any significant or controlling equity holders.
13
Provide a management organization chart of your company’s overall organization, including director and officer positions and names and the reporting structure.
14
Describe the key individuals along with their qualifications, professional certifications and experience that would comprise your company’s team for providing the Services.
15
If the Proposal will be from a team composed of more than one (1) company or if any subcontractor will provide more than fifteen percent (15%) of the Services, please describe the relationship, to include the form of partnership, each team member’s role, and the experience each company will bring to the relationship, each team member’s role, and the experience each company will bring to the relationship to fulfill its role. Provide descriptions and references for t he projects on which team members have previously collaborated.
16
Explain how your organization ensures that personnel performing the Services are qualified and proficient.
17
Provide information regarding the level of staffing at your organization’s facilities that will be providing the Services, as well as the level of staffing at subcontractors’ facilities, if known or applicable.
18
If your company h as been the subject of a dispute or strike by organized labor within the last five (5) years, please describe the circumstances and the resolution of the dispute.
19
Describe your security procedures to include physical plant, electronic data, hard copy information, and employee security. Explain your point of accountability for all components of the security process. Describe the results of any third-party security audits in the last five (5) years.
20
What steps will your organization take to ensure that the transition of Services runs smoothly?
21
Prepare and submit a Project Plan to describe all times, tasks, resources associated with the performance of services.
22
Describe the communications scheme that your organization will use to keep the City informed about the Services.
23
Describe the risks associated with this Contract. What contingencies have been built in to mitigate those risks?

Date:

Company:

By:

Signature:

Print Name and Title of Signatory

RFP #: 269-2026-007

VEHICLE CLEANING, DETAILING, AND DECONTAMINATION SERVICES

Form J: Company’s Background Response Form 2 of 3

RFP #: 269-2026-007

VEHICLE CLEANING, DETAILING, AND DECONTAMINATION SERVICES

Form J: Company’s Background Response Form 2 of 2

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