10-EXH 1 - RLI 26004JD - PROMOTIONAL TESTING AND ASSESSMENT SERVICES FOR BSO (FINAL).pdf

RLI 26004JD | PROMOTIONAL TESTING AND ASSESSMENT SERVICES

BACKGROUND, OBJECTIVES, REQUIREMENTS, RESPONSIBILITIES

1. BACKGROUND AND OBJECTIVES:

The Broward Sheriff’s Office (BSO) is seeking a qualified Proposer(s) to design, develop, administer, and validate promotional testing and assessment services in accordance with the Terms and Conditions and other provisions of this RLI. BSO conducts promotional testing and candidate assessments for key leadership positions within the Department of Law Enforcement (DLE), Regional Communications, Department of Detention (DOD), and Fire Rescue & Emergency Services (BSOFRES). These assessments directly impact the selection of supervisors and leaders responsible for public safety operations, inmate supervision, emergency response, fire prevention, and overall organizational effectiveness. Accurate, reliable, and defensible testing processes are essential to maintaining high standards of performance, accountability, and public trust.

1.1 It is anticipated that Broward Sheriff’s Office (BSO) will award all services to one (1)

Proposer outlined in this solicitation. However, BSO reserves the right to award to more than one Proposer at the sole discretion of the Broward Sheriff’s Office. Separate agreements may be awarded for specific services based on Proposer’s qualifications.

The volume of services required is not guaranteed, and this agreement is non-exclusive.

1.2 The specifications set forth herein are for informational purposes and to provide a general description of requirements. Proposers will be responsible to submit a technical Proposal based upon their program that will meet the goals, objectives and requirements set forth herein.

1.3 It is anticipated that the term of this agreement will be for five (5) years with five (5) one-year renewal options, subject to mutual agreement of both parties. Pricing shall remain firm and fixed for the entire initial five (5) year term. The Agreement shall commence upon full execution by both parties and all necessary approvals.

1.4 Proposer shall provide all labor, materials, equipment, and professional expertise necessary to successfully design, develop, administer, and validate promotional assessments and selection processes for BSO as set forth in this Solicitation.

1.5 BSO reserves the right to expand the scope of services to include additional phases, tasks, or projects. Any additional services requested of the Proposer shall be subject to mutual written agreement on the scope, schedule, and compensation, which shall be documented through a formal amendment to this agreement, work order, or supplemental authorization signed by both parties before the additional work begins.

2. RESPONSIVENESS AND RESPONSIBILITY CRITERIA

2.1 Responsiveness Criteria:

2.1.1 A Responsive Proposer means a contractor, business entity or individual who has submitted a Proposal that conforms in all material respects to the requirements of this solicitation. The requirements of this solicitation include, but are not limited to, the scope of work requirements; the required forms included in this solicitation which contain all requested information, signatures, notarizations, insurance, bonding, security and any other solicitation documents.

2.1.2 Failure to provide the information required may result in a Proposer being deemed non-responsive. BSO reserves the right to waive minor technicalities or irregularities as is in the best interest of BSO.

2.2 Responsibility Criteria:

2.2.1 A Responsible Proposer means a contractor, business entity or individual who is capable of meeting all the requirements of this solicitation and resulting contract. Capable includes the financial and technical ability to perform as contractually required.

2.2.2 At any time prior to award, BSO may find that a Proposer is not responsible to receive a particular award.

3. REQUIREMENTS OF THE SOLICITATION:

Failure to meet the following requirements listed in this Section may result in removing your Proposal from consideration. Any documents/information requested anywhere in the Scope of Services should be included in the Proposal and labeled as indicated in this Section 3.

Documentation which is not included with Proposal, or other documentation requested within Bonfire, must be received within five (5) working days of request by BSO unless otherwise extended in writing by BSO at its discretion.

3.1 General:

3.1.1 Responsibilities of Proposer. It is the responsibility of each Proposer to:

3.1.1.1 Examine the solicitation documents thoroughly.

3.1.1.2 Visit the site, if applicable, to become familiar with conditions which may affect cost, progress, performance of furnishing of required services.

3.1.1.3 Take into account any federal, state, local laws which may affect cost, progress, performance or furnishing of required services.

3.1.1.4 Carefully correlate Proposer’s observations with the RLI solicitation and supporting documents.

3.1.1.5 Carefully review solicitation and supporting documents and notify BSO through

Bonfire’s "Public Q&A" section by clicking the "Ask a Question" button, of any questions or requests for clarifications.

3.1.2 Each Proposer acknowledges that:

3.1.2.1 The specifications set forth are for informational purposes and to provide a general description of the requirement. Proposers shall be responsible to submit technical submittal based upon their program that will meet the goals, objectives and requirements set forth herein.

3.1.2.2 Proposer’s submittal in response to this RLI shall constitute an incontrovertible representation by Proposer that it has complied with the above requirements and that without exception, the Proposal is premised upon performing and furnishing the services required by the RLI solicitation.

3.1.2.3 In preparing a response to this solicitation, Proposer shall rely on its own assumptions, investigations, examinations, studies, interpretations, expertise and opinions. Proposer shall base its submission on its own judgment, analysis and opinion of feasibility of the project. BSO does not guarantee the details pertaining to existing reports, on any documents included with this solicitation to be more than a general indication of the services.

3.2 Laws, Ordinances, Regulations: Awarded Proposer(s) must comply with all Federal, State and Local laws, ordinances for work required for services listed in this Solicitation.

3.3 Questionnaire: If applicable, Proposer should answer all questions and provide as much information as possible in a concise manner. If responses exceed the maximum characters accepted on the Questionnaire(s), attach separate document to the proposal titled “Supplemental Reponses”. List the Questionnaire Title, question number, restate the question, and provide the supplemental information and/or detailed response.

Clarification to any of the questions must be submitted as a question through Bonfire before the Q & A deadline.

3.4 Financial Stability: Proposers will be stable and financially solvent.

3.4.1 Proposer shall include documentation of financial stability, including Proposer’s most recent three (3) years of Financial Statements, SEC filings, or Dun & Bradstreet Reports. Financial Statements are a Compilation, Review or Audit Report from a Certified Public Accountant and include, at a minimum, a balance sheet and statement of operations. SEC filings and/or Dun & Bradstreet Reports, if submitted, must also include this minimum data. The financial documentation submitted must include a classified balance sheet which shows the components of current assets and current liabilities and a statement of operations showing net income after interest, taxes, depreciation and amortization. This documentation should be uploaded to Bonfire when submitting the Proposal and labeled as “Financial Stability".

3.4.1.1 If not included in the Proposal, Proposer must submit these documents within five (5) working days upon request by Broward Sheriff’s Office, unless otherwise extended in writing by BSO at its discretion.

3.4.1.2 If Proposer provides financial statements from a parent company or any name other than Proposer’s name, a Letter to Guarantee Performance is required with financials submitted for this solicitation. This company will need to sign as a guarantor for the performance and also agreeing to be legally bound by all of the terms, conditions and covenants of the contract of Proposer if an award is made as a result of this solicitation The Letter to Guarantee Performance must be signed by an authorized company representative and on their letterhead.

3.4.2 BSO may consider the unavailability of the most recent year’s financial statements and whether the Proposer acted in good faith in disclosing the financial documents.

3.5 Any claim of confidentiality on financial statements should be asserted at the time of submittal.

3.5.1 Although the review of a Proposer's financial information is an issue of responsibility, the failure to either provide the financial documentation or correctly assert a confidentiality claim pursuant the Florida Public Records Law and the solicitation requirements (Public Record and Exemptions section) may result in a recommendation of non-responsiveness and/or release of Proposer’s proposal sections in accordance with Florida Public Records Laws and pursuant to a public records request placed upon BSO.

3.5.2 Throughout the RLI process and until a contract, if awarded, is executed, Proposer has an ongoing responsibility and obligation to notify BSO of any material changes to its financial stability and solvency. Such reported material changes shall include, but not be limited to, any bankruptcy proceeding. Failure to maintain updated financial stability may result in automatic disqualification of the Proposer or termination of Award, if awarded to Proposer.

3.6 Scope of Services:

Provide a complete response to section 3.6 Scope of Services of the Solicitation. Please note responses do not need to restate anything specifically requested to be uploaded as Exhibits in the subsections below. Response should be uploaded to Bonfire when submitting and label as “Proposal” and state the subsections corresponding to the information provided.

3.6.1 General Information

3.6.1.1 The Scope of Services set forth herein is general in nature and not intended to be a complete description of the services that may be required by BSO.

3.6.1.2 The scope of services includes, but is not limited to, providing comprehensive Promotional Testing and Assessment Services for BSO’s public safety personnel in full compliance with all applicable federal, state, and local laws, regulations, and professional standards. These services are critical to ensuring fair, valid, and legally defensible promotional processes for sworn and professional staff across multiple public safety departments. Proposer must be able to meet or exceed the specifications/requirements listed below

3.6.1.3 Proposer shall provide promotional testing and assessment services and any other related services in strict compliance with all applicable federal, state, and local laws and regulations, including but not limited to Florida-mandated certification standards (per FDLE (Florida Department of Law Enforcement)/CJSTC (Criminal Justice Standards and Training Commission) and State Fire Marshal) and BSO-specific promotional eligibility criteria. All assessments and testing shall be job-related to these requirements to ensure legal defensibility under Florida Statutes and federal guidelines.

3.6.1.4 Proposer must describe in detail how their operations, methodologies, systems, and quality control processes align with or exceed these requirements to ensure the assessments are job-related, legally defensible, fair, consistent, reliable, and non-discriminatory, while fully supporting BSO’s need for secure, valid, and transparent promotional testing and candidate evaluation processes across the agency. Response should be uploaded to BONFIRE when submitting the Proposal and labeled as Exhibit 3.6.1.4.

3.6.1.5 Proposer must explicitly affirm and certify ongoing compliance with all applicable federal, state, and local laws, regulations, and professional standards governing the design, development, administration, and validation of employment-related promotional assessments and selection processes.

Response should be uploaded to BONFIRE when submitting the Proposal and labeled as Exhibit 3.6.1.5.

3.6.1.6 Proposer shall provide licensure, registration, certifications, or compliance documentation demonstrating the firm’s and key personnel’s expertise in public safety promotional testing, psychometric validation, job analysis, and legally defensible assessment development. Response should be uploaded to BONFIRE when submitting the Proposal and labeled as Exhibit 3.6.1.6.

3.6.1.6.1 Proposer should demonstrate that its firm and proposed key personnel possess the necessary qualifications to deliver high-quality, legally defensible promotional testing services. At a minimum, the Proposer should:

3.6.1.6.1.1 Provide senior-level experts with advanced qualifications in industrial/organizational psychology who will lead and oversee the full operational lifecycle of the promotional selection processes.

These professionals shall ensure that all work is performed in accordance with industry best practices and generally accepted professional standards for employment testing and personnel assessment.

3.6.1.6.1.2 Demonstrate extensive experience in the design, development, validation, and administration of public safety promotional assessments in in accordance with generally accepted professional standards for employment testing and personnel selection.

3.6.1.6.1.3 Show proven ability to translate job analysis results into legally defensible examination blueprints, including the determination of appropriate cognitive levels (e.g., recall, application, analysis) for both written examinations and assessment center exercises.

3.6.1.6.1.4 Possess significant experience successfully managing non-routine testing challenges, candidate grievances, appeals, and legal defensibility issues.

3.6.1.6.1.5 Demonstrate strong expertise in psychometric quality control, including conducting item analyses (item difficulty, discrimination, and overall test functioning), auditing scoring formulas, validating complex scoring spreadsheets, applying transmutation formulas, and ensuring accurate allocation of collective bargaining agreement (CBA) points.

3.6.1.7 All materials, documents, products, data, test items, examination forms, scoring rubrics, assessment exercises, interview protocols, reports, manuals, blueprints, and any other work product created, developed, or modified by the Proposer specifically for the BSO under this contract shall be considered “Work Product” and shall be the sole and exclusive property of the Broward Sheriff’s Office (BSO).

3.6.1.8 Proposer must comply with the insurance requirements cited in this RLI at

General Terms and Conditions, Section One item 1.13. INSURANCE, and as further specified in the Sample Agreement.

3.6.1.9 Proposer must comply with all requirements set forth in Exhibit A – Performance Measures and Liquidated Damages.

3.6.2 COMPREHENSIVE JOB ANALYSES AND PLANNING

3.6.2.1 Proposer shall conduct comprehensive job analyses for each classification to identify essential job functions, knowledge, skills, and abilities (KSAs).

3.6.2.2 Proposer’s analyses shall be tailored to the unique operational requirements of each department and shall fully comply with the department-specific Florida certification and promotional eligibility standards outlined in this Solicitation.

3.6.2.3 Proposer shall review all relevant job descriptions, policies, standard operating procedures (SOP), standard operating guidelines (SOG), collective bargaining agreements (CBA), and other materials provided by BSO.

3.6.2.4 Proposer shall develop written examination content that is directly aligned with the identified job requirements and department-specific competencies.

Where applicable, Proposer shall also develop practical exercises and assessment center components, including hands-on apparatus operations for the Driver Engineer position.

3.6.2.5 Proposer shall develop structured interview protocols as required.

3.6.2.6 All assessment components shall be designed to be non-duplicative and shall collectively provide a comprehensive evaluation of the competencies required for each position.

3.6.3 Department of Law Enforcement (DLE) -

3.6.3.1 Including, but not limited to the following promotional ranks:

3.6.3.1.1 Sergeant

3.6.3.1.2 Lieutenant

3.6.3.2 Candidates must hold and maintain active FDLE Law Enforcement Officer Certification in accordance with Florida Statutes §943.13 and §943.1395.

3.6.3.2.1 BSO promotional eligibility will be determined by current BSO policy and collective bargaining agreement for the specific rank or position, typically requiring a minimum number of years of continuous full-time paid experience as a BSO DLE Deputy Sheriff, DLE Sergeant or in a comparable role within the Department of Law Enforcement.

3.6.3.2.2 Core competencies to be assessed include supervisory leadership, administrative leadership, application of Florida criminal and traffic law, patrol operations, criminal investigations, use-of-force decision-making, problem solving, community-oriented policing, and critical incident management, all aligned with CJSTC law enforcement training standards.

3.6.4 Regional Communications

3.6.4.1 Including, but not limited to the following promotional ranks:

3.6.4.1.1 Duty Officer (or equivalent)

3.6.4.2 Candidates for positions within Regional Communications are civilian public safety communications personnel and must meet BSO-specific training and certification requirements for public safety telecommunicators.

3.6.4.3 BSO promotional eligibility will be determined by current BSO policy for the specific position, typically requiring a minimum number of years of continuous full-time paid experience as a Regional Communications Officer III within the Regional Communications Division.

3.6.4.4 Core competencies to be assessed include high-volume emergency call handling and prioritization, radio communications protocols and procedures, computer-aided dispatch (CAD) systems mastery, crisis intervention and de-escalation techniques, multi-agency coordination during critical incidents, supervisory leadership in a 24/7 communications center environment, stress management and decision-making under pressure, Florida public safety communications standards, and any other competencies relevant to the Regional Communications Duty Officer or supervisory positions.

3.6.4.5 Promotional testing and assessment services for Regional Communications supervisory positions (including Duty Officer and other promotional ranks) shall be conducted on an annual basis, or earlier if the current eligibility list is exhausted, as determined by BSO.

3.6.5 Department of Detention (DOD)

3.6.5.1.1 Including, but not limited to the following promotional ranks:

3.6.5.1.1.1 Sergeant

3.6.5.1.1.2 Lieutenant

3.6.5.2 Candidates must hold and maintain active FDLE Corrections Officer Certification in accordance with Florida Statute §943.13, as applicable to the position.

3.6.5.2.1 BSO promotional eligibility will be determined by current BSO policy for the specific rank or position, typically requiring a minimum number of years of continuous full-time paid experience as a BSO Detention Deputy, Detention Sergeant, or in a comparable role within the Department of Detention.

3.6.5.2.2 Core competencies to be assessed include supervisory leadership, administrative leadership, inmate classification and supervision, facility security and control procedures, Florida statutes governing detention and jail operations, use-of-force decision-making, crisis intervention and de-escalation, problem solving, critical incident management, and compliance with CJSTC corrections training standards.

3.6.6 Fire Rescue & Emergency Services (BSOFRES)

3.6.6.1.1 Including, but not limited to the following promotional ranks:

3.6.6.1.1.1 Driver Engineer

3.6.6.1.1.2 Lieutenant

3.6.6.1.1.3 Captain

3.6.6.1.1.4 Battalion Chief

3.6.6.2 Candidates must hold and maintain State of Florida Certified Firefighter status issued by the Bureau of Fire Standards and Training (BFST) under the Division of State Fire Marshal pursuant to Florida Statute Chapter 633.

3.6.6.2.1 BSO promotional eligibility will be determined by current BSO policy for the specific rank or position, typically requiring a minimum number of years of full-time paid experience in Fire Rescue operations, Driver Engineer, or other specialized roles within BSO Fire Rescue & Emergency Services.

3.6.6.2.2 Core competencies to be assessed Emergency scene operations, apparatus operation and maintenance, pump hydraulics, fireground tactics, emergency medical services support, leadership and supervisory skills, critical incident management and any other competencies relevant to the specific position within BSO Fire Rescue & Emergency Services.

3.6.6.2.3 Candidates for Driver Engineer promotion must complete the Driver Engineer Task Book created by the BSO Training Division with input from the Labor-Management Promotional Committee. The Task Book may be started after initial Firefighter/Paramedic probation and must be submitted to the BSO Training Division prior to the promotional closing date. Only candidates with a Task Book deemed complete and accepted by the BSO Training Division shall be eligible for the promotional assessment.

3.6.7 Fire Prevention

3.6.7.1 Including, but not limited to the following promotional ranks:

3.6.7.1.1 Lieutenant

3.6.7.1.2 Battalion Chief

3.6.7.2 Candidates for Fire Prevention promotional positions must hold and maintain State of Florida Certified Firefighter status and appropriate Fire Inspector or Plans Examiner certifications issued by the Bureau of Fire Standards and

Training (BFST) under the Division of State Fire Marshal pursuant to Florida Statute Chapter 633.

3.6.7.3 BSO promotional eligibility will be determined by current BSO policy for the specific rank or position, typically requiring a minimum number of years of full-time paid experience in Fire Prevention, Fire Safety Inspection, or related roles within BSO Fire Rescue & Emergency Services.

3.6.7.4 Core competencies to be assessed include fire prevention and code enforcement, fire and life safety inspections, plan review processes, building and fire code application, hazardous materials recognition and compliance, public education and outreach, fire investigation support, administrative leadership and supervision, and any other competencies relevant to BSO Fire Prevention promotional positions.

3.6.7.5 Candidate s for Fire Prevention promotional ranks must complete the Fire

Prevention Task Book created by the BSO Fire Prevention Bureau Chief.

Candidates must attend a mandatory orientation to receive the Task Book.

The Task Book must be submitted to the BSO Fire Prevention Bureau Chief by the date outlined in the posting. Only candidates with a Task Book deemed complete and accepted by the BSO Fire Prevention Bureau Chief shall be eligible for the promotional assessment.

3.6.8 Department of Administration

3.6.8.1 Candidates for positions within the Department of Administration are generally civilian (non-sworn) personnel and may not require FDLE or BFST certifications unless the role specifically demands them.

3.6.8.1.1 BSO promotional eligibility will be determined by current BSO policy for the specific position, typically requiring a minimum number of years of continuous full-time paid experience in the relevant administrative, technical, or professional field within the Department of Administration.

3.6.8.1.2 Core competencies to assess: Administrative leadership and supervision, budget and fiscal management, human resources practices, procurement and contract administration, information technology systems, facilities management, organizational policy development, strategic planning, and any other competencies relevant to the specific position within the Department of Administration.

3.6.9 Written Examination Services

3.6.9.1 Proposer shall develop, review, and finalize written examination items that are valid, reliable, and directly related to the target positions.

3.6.9.2 Proposer shall establish appropriate scoring methodologies, including weighted scoring where necessary for each department’s promotional process.

3.6.9.3 Proposer shall prepare all testing materials, including answer keys and detailed scoring guides, and shall validate all exam content through subject matter expert (SME) review. In addition, the Proposer shall conduct thorough quality assurance and psychometric validation processes for all written examinations.

3.6.10 Printing and Duplication

3.6.10.1 Proposer shall be fully responsible for the printing, copying, and assembly of all written examination materials, including candidate test packets, instructions, and any supporting documents.

3.6.11 Scantron Validation

3.6.11.1 Proposer shall provide and/or validate Scantron (or equivalent optical scanning) testing systems. This shall include ensuring compatibility with the developed exam formats, verifying the accuracy of answer keys, conducting pre-test and post-test quality control checks, and confirming the accuracy of all scoring outputs.

3.6.12 Assessor Training and Approval

3.6.12.1 The Proposer shall develop and deliver comprehensive training for all assessors and role players who will participate in any Assessment Center or Practical Examination activities.

3.6.12.2 All assessor training programs must be submitted to BSO for review and written approval prior to implementation. The training shall include, at a minimum:

3.6.12.2.1 Detailed review of the assessment exercises, scoring rubrics, and behavioral anchors;

3.6.12.2.2 Training on objective observation, rating, and documentation techniques;

3.6.12.2.3 Strategies to minimize bias and ensure fairness and consistency in scoring;

3.6.12.2.4 Role-specific guidance for each exercise;

3.6.12.2.5 Practice scoring sessions with calibration exercises to achieve acceptable inter-rater reliability;

3.6.12.2.6 Review of BSO policies, professional standards, and legal considerations regarding promotional assessments.

3.6.12.3 Only assessors who have successfully completed the Proposer’s training program and received final approval from BSO shall be permitted to evaluate candidates. BSO reserves the right to observe training sessions, request modifications, and reject any proposed assessor who does not meet BSO’s standards.

3.6.12.4 Proposer shall maintain detailed records of all assessor training, including attendance, training materials, and calibration results, and shall provide these records to BSO upon request.

3.6.13 Practical Exam and Assessment Center Services

3.6.13.1 Where applicable, Proposer shall design and develop job-relevant assessment exercises specific to the promotional requirements of each department. Depending on the discipline, these exercises may include practical apparatus and pump operations; driving simulations; fire prevention exercises; code enforcement scenarios; inspection simulations; critical incident management exercises; role-play exercises (which may include the use of trained actors determined by the practical assessment); verbal or written in-basket exercises; and other hands-on or situational simulation-based exercises as appropriate for positions within Fire Rescue, Fire Prevention, Law Enforcement, Detention, or Regional Communications.

3.6.13.2 Proposer shall create detailed scoring rubrics and evaluation criteria, train assessors to ensure scoring consistency, administer and oversee all assessment exercises, and apply rigorous quality control measures throughout the scoring process.

3.6.14 Facility Requirements

3.6.14.1 BSO shall be responsible for identifying, securing, and managing the primary testing and assessment facilities.

3.6.14.2 Proposer shall be responsible for conducting a thorough validation of all proposed testing facilities to ensure suitability for the specific promotional testing and assessment activities. This validation shall include, at a minimum:

3.6.14.2.1 Confirming the facility provides a professional, secure, and distraction-free testing environment.

3.6.14.2.2 Verifying that the facility can adequately accommodate the anticipated number of candidates and all required assessment activities, including written examinations, practical exercises, and assessment centers.

3.6.14.2.3 Ensuring appropriate space and safety provisions for Fire Rescue practical exercises (such as apparatus operations, pump hydraulics, and Fire Prevention simulations) when applicable.

3.6.14.2.4 Confirming full compliance with accessibility standards (ADA), safety regulations, security requirements, and BSO policies.

3.6.14.2.5 Identifying any potential deficiencies or risks and providing written recommendations to BSO for mitigation or improvements prior to use.

3.6.14.3 Proposer shall conduct an on-site inspection of each facility and submit a Facility Validation Report to BSO for review and approval prior to the start of any testing activities.

3.6.15 Administration and Logistics

3.6.15.1 Proposer shall coordinate all scheduling and logistical arrangements for the testing and assessment processes. Proposer shall provide clear candidate instructions and orientation materials, ensure the proper handling and security of all testing materials, maintain a documented chain-of-custody for examinations and scoring data, and furnish on-site support throughout all assessment activities.

3.6.15.2 Proposer shall video record all assessment and promotional testing activities, including but not limited to:

3.6.15.2.1 All Assessment Center exercises and practical examinations;

3.6.15.2.2 All structured interviews (Cadet, Certified, Promotional);

3.6.15.2.3 Any other evaluative components where recording would support fairness, legal defensibility, or quality assurance.

3.6.15.3 Recordings must be:

3.6.15.3.1 Of sufficient quality to clearly capture candidate performance and assessor interactions;

3.6.15.3.2 Securely stored and maintained with strict chain-of-custody protocols;

3.6.15.3.3 Made available to BSO upon request for review, training, grievance resolution, or legal purposes;

3.6.15.3.4 Retained for a minimum of two (2) years after the completion of the promotional process, or longer if requested by BSO.

3.6.15.4 Proposer shall obtain written consent from candidates for recording as part of the testing process and shall comply with all applicable privacy laws and BSO policies regarding the creation, storage, and use of such recordings.

3.6.16 Scoring, Validation, and Reporting

3.6.16.1 Proposer shall score all components of the assessments, conduct statistical and quality control analyses, validate the scoring methodologies and final results, and provide BSO with final candidate rankings along with all supporting documentation.

3.6.16.2 Proposer shall also perform audits to ensure scoring accuracy and consistency.

3.6.17 Candidate Support and Challenge Process

3.6.17.1 Proposer shall respond promptly to candidate inquiries regarding the testing process, review and address any candidate challenges to examination items or scoring and provide clear documentation to support all scoring decisions.

3.6.18 Continuous Improvement and Reporting

3.6.18.1 Following each assessment cycle, the Proposer shall conduct a debriefing session with the BSO Human Resources director and deliver a comprehensive after-action report.

3.6.18.2 This report shall summarize the strengths and weaknesses of the process, provide actionable recommendations for improvement, and identify any risk factors along with appropriate mitigation strategies.

3.6.19 Interview Development Services

3.6.19.1 Proposer shall develop structured interview questions and evaluation protocols for Department of Law Enforcement Cadet candidates and Department of Law Enforcement Certified candidates every two (2) years, or earlier if the current eligibility list is exhausted, as well as for broader groups of BSO personnel as required.

3.6.19.2 All interview questions shall be aligned with the relevant job competencies and BSO organizational goals, shall be standardized and legally defensible, and shall be reviewed and approved by BSO stakeholders prior to finalization.

3.6.20 Retention Survey | Optional Service

3.6.20.1 Proposer may be requested to design, develop, administer, and analyze a retention survey as an optional additional service. The retention survey shall target promotional candidates, recent promotees, and broader groups of BSO personnel.

3.6.20.2 If requested, the Proposer shall develop a professionally designed, confidential survey instrument that assesses key factors influencing employee retention, such as satisfaction with the promotional process, career development opportunities, leadership support, work-life balance, compensation perceptions, and organizational commitment.

3.6.20.3 Proposer shall administer the survey electronically or in-person (as directed by BSO), collect and analyze responses using appropriate statistical methods, and provide BSO with a detailed report that includes findings, trends, benchmarks (where available), and actionable recommendations to support retention strategies.

3.6.20.4 All survey activities shall maintain strict confidentiality and comply with applicable data privacy laws.

3.6.21 Proposer Responsibilities

3.6.21.1 Provide qualified personnel with demonstrated expertise in public safety promotional testing, psychometric validation, and assessment center design, including a sufficient number of trained assessors to meet the requirements of the Practical Exam / Assessment Center Services in Section 3.6.12.

3.6.21.2 Maintain strict confidentiality of all candidate information, assessment materials, and related data throughout the contract term.

3.6.21.3 Adhere to all agreed-upon timelines, milestones, and deliverables.

3.6.21.4 Provide regular status updates to BSO, including written progress reports as requested.

3.6.21.5 Ensure all services are performed in accordance with professional and legal standards for employment testing and selection procedures.

3.6.22 Deliverables

3.6.22.1 At a minimum, the Proposer shall deliver the following:

3.6.22.1.1 Comprehensive job analysis documentation, explicitly mapping identified core competencies and knowledge, skills, and abilities (KSAs) to the department-specific requirements.

3.6.22.1.2 Written examinations, including all test items and corresponding answer keys.

3.6.22.1.3 Printed and assembled test materials, including candidate packets and instructions.

3.6.22.1.4 Validated Scantron or equivalent scoring systems, including verified answer keys and scoring protocols.

3.6.22.1.5 Practical exam and assessment center materials, including all exercise scenarios and detailed scoring rubrics.

3.6.22.1.6 Structured interview protocols, including those for cadet candidates, certified candidates, and broader groups of BSO personnel as required.

3.6.22.1.7 Candidate scores, final rankings, and all supporting documentation.

3.6.22.1.8 Validation and quality control documentation, including statistical analyses and audit reports.

3.6.22.1.9 After-action reports and continuous improvement recommendations following each assessment cycle.

3.6.23 Standards and Compliance

3.6.23.1 All services provided under this Scope of Work must:

3.6.23.1.1 Be job-related, valid, and legally defensible under applicable federal, state, and local laws.

3.6.23.1.2 Comply with industry best practices and generally accepted professional standards for employment testing and personnel assessment.

3.6.23.1.3 Ensure fairness, consistency, reliability, and non-discrimination in all assessment processes.

3.6.23.1.4 Maintain strict confidentiality and data security in accordance with all applicable federal, state, and local laws, including Florida Statutes Chapter 943 (Criminal Justice Standards and Training Commission), Chapter 633 (State Fire Marshal and Bureau of Fire Standards and Training), and all BSO policies and procedures.

3.6.23.2 Proposer shall promptly update all assessment materials, examination content, and related documentation to reflect any changes in Florida statutes, CJSTC rules, BFST standards, BSO job descriptions, or promotional eligibility requirements during the term of the contract.

3.6.24 BSO Responsibilities

3.6.24.1 Provide Proposer with timely access to relevant personnel, job descriptions, policies, standard operating procedures, and other job-related materials necessary to perform the services.

3.6.24.2 BSO shall be responsible for identifying, securing, and managing the primary testing and assessment facilities.

3.6.24.3 Designate a project manager or primary point of contact to coordinate with the Proposer.

3.6.24.4 Review and approve all deliverables submitted by Proposer in a timely manner.

3.6.24.5 Process payments to Proposer upon acceptance of deliverables in accordance with the contract terms.

3.6.25 PRICING

3.6.25.1 Pricing will be submitted in the line items on Bonfire Price Proposal in the spreadsheet labeled “Pricing Sheet” and shall include all costs and fees to provide all services outlined in this solicitation. These costs and fees include, but are not limited to, any surcharges for fuel, freight costs, be F.O.B.

destination, and be in US dollars.

4. RESPONSIBILITIES OF PROPOSER:

The specifications set forth are for informational purposes and to provide a general description of the requirement. Proposers shall be responsible to submit technical submittal based upon their program that will meet the goals, objectives and requirements set forth herein.

4. RESPONSIBILITIES OF PROPOSER: