RFP08EOMHA000042PartsI-III.pdf

RFP 08EOMHA000042 Parts I-III

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 DESCRIPTION OF SERVICES:

The Contractor shall provide all management, supervision, manpower, material, supplies, equipment (except as otherwise stated), and shall plan, schedule, coordinate and ensure the effective performance of all services described herein. The Contractor shall provide physical security services, for the Office of Medicare Hearings and Appeals (OMHA) office locations, in accordance with the requirements of this contract. Specific buildings or locations which include posts covered by this requirement are:

Mid-Atlantic Field Office 1700 North Moore Street, Suite 1600 Arlington, VA 22209

Mid-Western Field Office 200 Public Square, Suite 1200 Cleveland, OH 44114

Western Field Office 27 Technology Drive, Suite 100 Irvine, CA 92618

Southern Field Office 100 SE 2nd Street, Suite 1700 Miami, FL 33131

B.2 DEPARTMENT OF LABOR (DOL) WAGE DETERMINATION

B.2.1 GENERAL INFORMATION

The minimum wage rates and fringe benefits applicable to the initial (base period) of performance are outlined in the applicable U.S. Department of Labor Wage Determination(s) 2005-2103 (Rev.4) dated July 5, 2007; 2005- 2119 (Rev.5) dated August 16, 2007; 2005-2047 (Rev.4) dated July 24, 2007;

and 2005-2415 (Rev.3) dated July 18, 2007 contained in Section J, List of Attachments.

B2.2 APPLICABLE OCCUPATION CODE AND TITLE

The applicable Occupation Code and Title for this Solicitation/Contract is:

Guard II 27102

This is the minimum wage rate that the Contractor must pay to all guards working under the Contract. (Note: See paragraph B.2.1 above)

The Contractor shall be responsible for complying with all requirements of the wage determination.

B.3 PRICES - GUARD SERVICE

In consideration of satisfactory performance, the Government agrees to pay the Contractor each month for Standard Services on a Productive hourly rate basis. Temporary Additional Services (TAS) will be paid to the

Contractor on a Labor Hour basis. All shifts have been designated as Fixed with the exception of the Arlington Branch, and one shift on the Miami Branch, which are both designated as Fix/Roved, which will be denoted with an “*”.

Base Year 03/01/2008-02/28/2009 (Arlington, VA)

Productive CLIN Direct Labor by Category Hours Rate Total 0001 Guard II* (Shift 800-1630 M-F) 2,200 = $0.00 0002 Temporary Additional Guard Services 100 = $0.00

TOTAL HOURS 2,300

TOTAL ESTIMATED COST ___$0.00___

Base Year 03/01/2008-02/28/2009 (Miami, FL)

0001 Guard II (Shift 630-1430 M-F) 2,070 = $0.00 0002 Guard II* (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,390

Base Year 03/01/2008-02/28/2009 (Cleveland, OH)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

TOTAL ESTIMATED COST ___$0.00__

Base Year 03/01/2008-02/28/2009 (Irvine, CA)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 530-1130 M-F) 1,550 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Guard II (Shift 1030-1830 M-F) 2,070 = $0.00 0004 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,940

Option Year I 03/01/2009-02/28/2010 (Arlington, VA)

0001 Guard II* (Shift 800-1630 M-F) 2,200 = $0.00 0002 Temporary Additional Guard Services 100 = $0.00

Option Year I 03/01/2009-02/28/2010 (Miami, FL)

0001 Guard II (Shift 630-1430 M-F) 2,070 = $0.00 0002 Guard II* (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year I 03/01/2009-02/28/2010 (Cleveland, OH)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year I 03/01/2009-02/28/2010 (Irvine, CA)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 530-1130 M-F) 1,550 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Guard II (Shift 1030-1830 M-F) 2,070 = $0.00 0004 Temporary Additional Guard Services 250 = $0.00

Option Year II 03/01/2010-02/28/2011 (Arlington, VA)

0001 Guard II* (Shift 800-1630 M-F) 2,200 = $0.00 0002 Temporary Additional Guard Services 100 = $0.00

Option Year II 03/01/2010-02/28/2011 (Miami, FL)

0001 Guard II (Shift 630-1430 M-F) 2,070 = $0.00 0002 Guard II* (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year II 03/01/2010-02/28/2011 (Cleveland, OH)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year II 03/01/2010-02/28/2011 (Irvine, CA)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 530-1130 M-F) 1,550 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Guard II (Shift 1030-1830 M-F) 2,070 = $0.00 0004 Temporary Additional Guard Services 250 = $0.00

Option Year III 03/01/2011-02/29/2012 (Arlington, VA)

0001 Guard II* (Shift 800-1630 M-F) 2,208.5 = $0.00 0002 Temporary Additional Guard Services 100 = $0.00

TOTAL HOURS 2,308.5

Option Year III 03/01/2011-02/29/2012 (Miami, FL)

0001 Guard II (Shift 630-1430 M-F) 2,078 = $0.00 0002 Guard II* (Shift 830-1630 M-F) 2,078 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,406

Option Year III 03/01/2011-02/29/2012 (Cleveland, OH) Productive CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 830-1630 M-F) 2,078 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,078 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,406

Option Year III 03/01/2011-02/29/2012 (Irvine, CA)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 530-1130 M-F) 1,556 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,078 = $0.00 0003 Guard II (Shift 1030-1830 M-F) 2,078 = $0.00 0004 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,962

Option Year IV 03/01/2012-02/28/2013 (Arlington, VA)

0001 Guard II* (Shift 800-1630 M-F) 2,200 = $0.00 0002 Temporary Additional Guard Services 100 = $0.00

Option Year IV 03/01/2012-02/28/2013 (Miami, FL)

0001 Guard II (Shift 630-1430 M-F) 2,070 = $0.00 0002 Guard II* (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year IV 03/01/2012-02/28/2013 (Cleveland, OH)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Temporary Additional Guard Services 250 = $0.00

Option Year IV 03/01/2012-02/28/2013 (Irvine, CA)

CLIN Direct Labor by Category Hours Rate Total 0001 Guard II (Shift 530-1130 M-F) 1,550 = $0.00 0002 Guard II (Shift 830-1630 M-F) 2,070 = $0.00 0003 Guard II (Shift 1030-1830 M-F) 2,070 = $0.00 0004 Temporary Additional Guard Services 250 = $0.00

TOTAL HOURS 4,940

Base Period $0.00 Option Year I $0.00 Option Year II $0.00 Option Year III $0.00 Option Year IV $0.00

Grand Total $

B.4 PRICING REQUIRED FOR ALL SERVICES AND PERFORMANCE PERIODS

Offerors shall propose prices for all services required in all locations, inclusive of option periods, in order to be considered for award.

Partial pricing by an Offeror shall render the proposal non-responsive to the Government’s requirement, and the proposal shall not be considered for award of the Contract.

B.5 PRICING OF OPTIONS

Offerors shall price the option requirements for the four (4) additional twelve month option periods by assuming that the minimum hourly wages and fringe benefits established by the administrator, Wage and Hour Division, U.S. Department of Labor, attached to this Solicitation. The rates established for the initial 12 month period of performance will apply to the four (4) additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the Wage Determination’s contained in Section J.

In the event the Government exercises an available option, the Government will provide the Contractor with the most current wage determination available. The Contractor shall pay all guards the wages cited in the new wage determination, effective from the start date of the new option period.

Option price(s) will be adjusted in accordance with FAR Clause 52.222-43 Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multiple Year and Option Contracts).

B.6 PERMANENT CHANGES:

The Government reserves the right to increase or decrease the number of hours required by the contract. The increase or decrease will be computed at the above hourly bid rate.

B.7 TEMPORARY ADDITIONAL SERVICES (TAS):

The price per man-hour for providing services that are in excess of the man-hours and services specified herein is established below in Section C.1. Orders for additional service may be placed orally by the Contracting Officers Technical Representative (COTR). Each guard assigned to temporary additional services must be equipped in accordance with existing contract specifications. This provision is intended to satisfy the Government’s short term nonrecurring needs for service. Should a continuing need for additional service arise, a contract modification will be issued by the Government to provide for those services.

Each Offeror shall propose a rate in accordance with Section B.3 per man-hour for providing Guards for temporary additional/special services that are in addition to the man-hours and services specified for the basic services. Offerors must include all costs associated with providing the services described herein and required by this Solicitation/Contract.

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 OBJECTIVE

The Contractor shall furnish all contract oversight management, supervisory, and technically trained personnel, uniforms, equipment, materials, and supplies necessary to provide routine and emergency security protection and support services required. This includes, but is not limited to, armed security patrols, entrance control, personal escort duties, and parking lot control, law and order duties, and security and fire safety surveillance. The Contractor shall provide trained employees, at all times, to perform the services as prescribed in and required by the contract.

C.2 REQUIREMENTS

A. The Contractor shall provide, operate, manage, and maintain a uniformed protective security force for the physical protection of all OMHA locations for the periods noted herein. The Contractor shall provide the required number of security officers to properly perform the specific duties outlined in the Post Orders for each post. No post shall ever be left unattended without prior approval from the on-site Contracting Officer’s Technical Representative

(COTR).

B. The Contractor shall provide routine and emergency protection and security support services in accordance with the contract, locations’ Post Orders, Officer's Duty Book, and national standards.

In the event of conflicts, the contract takes precedence over the other documents. The Contractor shall also provide security officers to ensure that critical (agency) resources are protected. The Contractor shall remain abreast of current issues, trends, laws, regulations, and technologies.

C. The Contractor shall ensure all duties are performed in accordance with the locations Guard Assignments/Posts Orders and Special Orders. Post Orders (which can be amended by the onsite COTR as needed) have been prepared for each guard post; a copy shall be issued to all guards, on all applicable shifts. These orders define the basic work to be performed at each post including the exact hours of duty.

D. The COTR shall provide all details, procedures, and instructions necessary for proper performance at each post. A summary/outline of each guard post is shown in EXHIBIT 1. Corporate Management and Oversight or an authorized representative for the Contractor shall sign each Post Order to indicate receipt. The Contractor shall not refuse to accept Post Orders or Memorandum for any post or supervisory position. The Contractor is responsible for enforcing compliance with all such orders. Any discrepancies in Post Orders/Memorandums and work actually performed shall be brought to the attention of the onsite COTR immediately. If the Contractor's employees fail to work the required hours or fail to perform the required duties, deductions shall be taken. (EXHIBIT 9). Continued failure may result in contract termination.

E. The COTR may make technical/administrative revisions to Post Orders, which would provide clarity and avoid misunderstanding. The Contracting Officer (CO) through a written modification to the contract shall make formal changes to Post Orders, if deemed necessary, which permanently change the terms of the contract.

F. The Contractor shall provide training to security force management, and officers to appropriate levels of security industry standards as well as training and certification standards specified in this

G. The Government (HHS) shall provide training/orientation on the supplied systems.

H. The Contractor shall provide continuous assessment and evaluation to identify security weaknesses and vulnerabilities and provide recommended corrective action to the COTR.

I. The Contractor and all Officers must be licensed and certified by their respective states to carry firearms.

J. The Contractor shall ensure all officers performing on-site duties comply with all current Federal, State and local firearms suitability, licensing, and permit requirements.

K. The Contractor shall provide qualified, trained replacement security personnel for emergency purposes (i.e. sickness) to start within one hour of the regular tour of duty.

L. The Contractor shall ensure all officers are in proper uniform (this includes insignia, accessories, and equipment) throughout their tour of duty. Jewelry other than described in this contract shall not be worn. Officers who are not in proper uniform may be replaced at the discretion of the COTR, who shall notify the Contractor or Corporate Management and Oversight (CMO).

M. The Contractor shall establish procedures to ensure all operations are performed in a safe manner.

N. The Contractor shall establish and maintain a Quality Control Program to provide independent Corporate Management and Oversight surveillance and inspection of Contractor security operations. The Contractor shall at a minimum provide the COTR with a written plan outlining the method of inspection, frequency and management response.

O. The Contractor shall ensure that all officers working under this contract have successfully passed all screening processes required in this contract.

P. The Contractor shall comply with the following regulations and policies:

I. Federal Property Management Regulations, Title 41, Code of Federal Regulations, Subpart 101-20.3 at http://www.access.gpo.gov/nara/cfr/waisidx_01/41cfr101-20_01.html

II. United States Code, Title 18, Section 930, Possession of Firearms and Dangerous Weapons in Federal Facilities at http://www4.law.cornell.edu/uscode/18/930.html

Q. The Contractor shall ensure all officers are trained in all required

Cardiac Pulmonary Resuscitation (CPR) procedures and/or programs, Automated External Defibrillator (AED) procedures and first aid, in accordance with the requirements of the American Red Cross and/or the American Heart Association.

R. The Contractor shall ensure all officers are in good physical condition and health and able to protect themselves and others, and withstand sudden physical exertion in apprehension of suspects and violators.

S. The Contractor shall be responsible and accountable for all

Government furnished property in accordance with the requirements of the contract.

T. The Contractor shall provide all reasonable support to the

Government and the successor Contractor to ensure an orderly transition and minimize any impact on the operation.

U. The Contractor shall test for substance use. Substance abuse is illegal in the workplace.

C.3 REPORTS

A. Officer’s Register: The Contractor shall require employees to sign in and out on GSA Form 139 Record of Time of Arrival and Departure from Building (during security hours)or on an approved contractor's form when reporting for duty and when leaving at the end of the tour. In addition, the form shall be used to register the entry and departure of all guard supervisors, Contractor inspectors and Government inspectors of this contract. The entries must be legible in order that credit can be given for services performed. The form shall be turned in weekly to the on-site COTR.

B. Emergency Reports: The Contractor shall promptly report to local officials noted on the Post Orders or other internal documents all security violations, incidents of fire, accident, property damage or personal injury which may occur on the premises. A list of emergency telephone numbers shall be supplied with Post Orders.

C.4 POLICE AUTHORITY AND JURISDICTION

a. Police Authority and Jurisdiction: The Contractor shall make and complete all necessary arrangements with the appropriate City, County and/or State Officials, to: (1) have each employee licensed as a Security Guard II, (2) obtain a permit for each employee designated by the contract to carry a firearm, and (3) furnish the Contracting Officer with proof of the above for the jurisdiction in which they will be assigned.

b. Bonds: The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the licensing of employees as Security Guards, and/or provide authorization for the arming of any employee engaged in providing services specified under this

c. Liability: The Contractor shall assume full liability for any employee(s) action in the exercise of any such police authority.

C.5 SPECIAL QUALIFICATIONS

Citizenship: Each employee of the Contractor shall be a citizen of the United States of America.

C.6 CLEARANCE OF PERSONNEL

Criminal Liability: Disclosure of any information pertaining to the services required hereunder to any person not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor or any person under his control in connection with work under this contract, may subject the Contractor, his agents, or employees to criminal liability under Title 18, Section 793, 794, and 798 of the United States Code. In situations involving unclassified information, criminal liability may be applicable under Title 18, USC, section 641, 1905, and 2071.

C.7 HOURS OF SERVICE:

Hours of service are indicated on EXHIBIT 1. In the case of a natural disaster, (i.e., water shortage, fire, hurricanes) or when Government employees cannot work normal duty hours, the Contractor shall furnish guard services during such periods as requested by the COTR.

C.8 CONTRACT WORK-HOURS

A. Productive Work Hours

Productive work-hours are the hours that officers are required to man guard posts and be on duty as shown in EXHIBIT 1. The work hours required, for each post, have been determined by the Government as essential for the protection of Government property, personnel and equipment. If the Contractor fails to provide the specified number of productive work-hours, deductions may be made as specified in

EXHIBIT 9.

B. Limitations on man-hours to be provided by Individual Employees

No contract employee shall provide more than twelve (12) hours of service in any twenty-four (24) hour period unless the work periods are separated by an eight (8) hour non-duty period. Violations of these limitations may result in deductions as specified in EXHIBIT 9.

C. Work Scheduling Procedures

The criteria for establishing work schedules and the requirements for relief periods, and for starting and stopping work are contained herein:

(1) The work schedules for productive guards shall be prepared on separate schedules. Changes to schedules shall be posted in sufficient time to assure that employees affected by a change are properly notified. A COPY OF THE SCHEDULES AND ALL CHANGES

SHALL BE FURNISHED TO THE ON-SITE COTR.

(2) No guard shall leave his/her post until properly relieved, except for emergencies, in which case they shall call the individual(s) listed in the Post Orders for authorization prior to leaving the post. If a post is operational only during specified hours, the last guard shall leave at the end of the post's duty hours only after properly securing the post. If a guard must stay to complete a report on an emergency situation, the guard shall request approval from the on-site COTR.

(3) All guards shall be in the prescribed uniform, on-post, and ready for duty at the start time for their shift and shall remain on the job and in full uniform until properly relieved.

All guards must remain in uniform during their entire shift.

All uniforms shall be in accordance with the Federal Protective Service Contract Guard Information Manual (copy can be obtained from the COTR).

(4) Meal break periods are mandatory and relief guards shall be provided by the Contractor to ensure coverage of the post.

Failure to provide these relief periods shall be cause for a deduction. (EXHIBIT 9). Use of additional personnel to provide meal and relief breaks shall not increase the number of productive hours.

C.9 SERVICES REQUIRED

a. General: At all times the Contractor shall provide trained employees to perform the services as prescribed by (1) the contract, (2) Guard Post Assignment Record (GSA Form 2580) and

(3) Officers Duty Book. In the event of an inconsistency, the contract takes precedence over other documents.

b. Guard Post Assignment Record (GSA Form 2580): Perform the duties outlined in Exhibit 4. The GSA Form 2580 has been prepared for each post for all applicable shifts. These forms define the basic work to be performed at each post including the exact hours of duty. Except for emergencies, no deviations shall be made. All GSA Form 2580's are prepared by the on-site COTR or his designated representative. The on-site COTR may add or revise Guard Post Assignment Records to change shift start and stop times and post locations, provided the change has no impact on the Contractor's price. Such changes shall not require modification to the basic contract. Changes which increase or decrease the total number of labor-hours specified, increase or decrease the amount of equipment and /or supplies, or otherwise affect the Contractor's price must be made by the Contracting Officer via a written modification to the contract.

c. Typical Duties: Post assignments may include but are not limited to the following duties:

(1) Entrance Control Post. Operate and enforce a system of personnel identification; perform package inspection when directed to do so by the Guard Post Assignment Record; operate X-ray and metal detector devices where equipped; assure that special access requests are enforced.

(2) Roving Patrol Posts. Make patrols in accordance with routes and schedules established in the Post Assignment Record; maintain electronic watch tour devices used in several facilities (Deister or MDI).

(3) Relief Posts. Sufficient personnel shall be provided by the Contractor, at no additional cost, to afford adequate relief to officers stationed at fixed posts during tours of duty.

(4) Traffic Control. Direct traffic (vehicle and pedestrian), control parking, issue traffic courtesy violation notices, etc., as prescribed by the Guard Post Assignment Record. Confront/inspect/question drivers of vehicles that stop along the exterior of the building.

(5) Control Issuance and Storage of Keys. Receive, issue and account for all keys to the buildings, various offices, gates, and devices that are assigned to the contractor personnel.

(6) Building Rules and Regulations. Observe building occupants and visitors for compliance with posted rules and regulations including the Code of Regulations, Subpart 101-20.3, Conduct on Federal Property (to be provided by Government upon award).

(7) Lost and Found. When required through written instructions from the on-site COTR the Contractor shall receive, issue receipts for and store found articles pending disposition.

(8) Law and Order. Maintain law and order within the areas of assignment. This includes signing complaints, warrants or other similar documents required to maintain law and order. Contractor personnel signing such documents must provide the COTR copies within 24 hours.

(9) Unauthorized Access. Discover and detain persons attempting to gain unauthorized access to the property.

Arrest procedures are contained in the General Services Administration's "Contract Guard Information Manual", provided in the certification training program.

(10) Hazardous Conditions. Report any potentially hazardous conditions and items in need of repair, including inoperative lights, leaky faucets, toilet stoppages, broken or slippery floor surfaces, etc., immediately to the COTR.

(11) Injury or Illness. In the event of injury or illness to Government employees or others in the building or on the grounds, obtain professional assistance in accordance with procedures in the Officer's Duty Book. The on-site COTR must be notified of any incidents.

(12) Flying the United States Flag. The United States Flag (and other flags as authorized) shall be flown as directed by the on-site COTR. Flags in deteriorating condition shall be reported to the onsite COTR for replacement.

(13) Additional Duties. Turn off unnecessary lights; check safes, lock-type repositories and cabinets; close windows; open and secure doors and gates as needed.

(14) Reports and Records. Prepare logs and required reports on accidents, fires, bomb threats, unusual incidents and unlawful acts and provide these reports to the on-site COTR daily.

(15) Civil Disturbances. Perform other such functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts which adversely affect the security and/or safety of the Government, its employees, property and the general public lawfully in the buildings or on the grounds under the control of the Government.

(16) Emergencies. In case of an emergency condition requiring immediate attention, the Project Manager shall, at the discretion of the on-site COTR, divert uniformed personnel from their normal assigned duties to meet the condition and summon appropriate assistance as may be required in the Occupant Emergency Plan. This diversion may be for any duration as authorized by the COTR.

(17) Assistance of personnel with disabilities. As instructed by the COTR, assist personnel with disabilities as needed. Assistance is to include unloading and loading of wheelchairs and power scooters into an employee’s personal or a Government vehicle. No additional cost shall be charged to the Government for the diversion, and the Contractor shall not be penalized for normal daily work not done which was otherwise scheduled.

Incidents of this nature shall be reported in accordance with procedures outlined in the Officer's Duty Book which will be provided at time of award.

(18) Confront/inspect/question delivery vehicles entering loading dock and delivery lot. Check driver manifest against cargo.

C.10 SUPERVISION

The Contractor shall provide the level of supervision necessary to ensure that employees:

(1) are properly trained to perform all duties as specified in accordance with the contract and GSA Form 2580 (Guard Post Assignment Record) for the security post assigned.

(2) are properly uniformed and present a neat appearance.

(3) maintain a continued state of proper training.

(4) possess the necessary permits and authority, as set forth in Section C.11 below.

(5) perform their duties in a professional and customer-friendly manner.

C.11 AUTHORITY AND JURISDICTION

The Contractor shall make all the necessary arrangements with the appropriate City, County and/or State Officials to:

a. obtain a permit for each employee to carry a firearm. Firearm permits shall be carried by each designated employee on their person while on duty and armed. The Contractor shall assume the cost of any licensing related item; costs associated with licensing shall not be passed on to contract employees.

b. provide any official bond required and pay any fees or costs involved in, or related to, the licensing of employees as armed Security Guards under this contract.

c. assume full responsibility for the actions of employee(s) during the course of their employment as Security Guards pursuant to this contract.

d. provide copies of the licenses and permits described herein to the COTR.

C.12 EQUIPMENT, UNIFORMS, AND MATERIALS

a. Use, Accountability and Care of Government Furnished Property:

(1) Government Furnished Property:

(a) Electrical and mechanical equipment where installed, such as alarm and surveillance systems, communications equipment, closed-circuit televisions, including written operating procedures and instructions, vehicle barriers. X-ray screening, magnetometers, under carriage surveillance, and bomb detection equipment is also provided. Complete and current inventories of equipment will be maintained by the COTR.

(b) Officer's Duty Book, including all inserted information required. The COTR will provide all initial information and changes. The Contractor shall be responsible for posting these changes in the Officer's Duty Book.

(c) Telephones and personal computers deemed necessary by the Government for the conduct of official Government business under this contract.

(d) Guard office, locker space, lockers, and office equipment.

(e) All administrative forms prescribed for use by the

Contractor's employees while on duty may be obtained from the COTR.

(f) Classroom for on-site training of personnel employed by the Contractor, in the operation of all fire alarm systems, security systems and devices, and emergency operating procedures for all buildings covered by the contract.

(g) Building utilities and services will be afforded the Contractor in accordance with established GSA operational procedures. This includes the use of concession facilities (when open) restrooms, and the use of medical facilities when available for emergency purposes.

(2) Accountability for Government Property: All property furnished by the Government under this contract shall remain the property of the Government. Upon termination of the contract, the Contractor shall render an accounting of all such property which has come into his/her possession under this contract.

Any property furnished by the Government which is lost or damaged, resulting from improper use or negligence by the Contractor's employees, shall be repaired or replaced by the Government and the cost of such repairs or replacement shall be deducted from the Contractor's invoice.

(3) Use of Government Property: Government property (including telephones) shall be used for official Government business only in the performance of this contract. Government property shall not be used in any other manner: for personal advantage, business gain, or other personal endeavor by the Contractor or the Contractor’s employees.

(4) Safeguarding Government Property: The Contractor shall take all reasonable precautions to safeguard and protect Government property.

(5) Malfunctioning of Government Property: The Contractor shall report the malfunctioning of any Government equipment used by the Contractor or the Contractor's employees, to the COTR in writing.

b. Use, Accountability and Care of Contractor Furnished Items:

(1) Contractor Furnished Property: The Contractor shall furnish and maintain, in acceptable condition, and at no cost to the Contractor’s employees, all items of uniform and equipment (as described below) necessary to perform work required by this

The Contractor shall provide proof of possession of uniforms and equipment as discussed in this paragraph.

(a) Equipment

(1) Firearms and Ammunition: Firearms and ammunition shall be furnished to equip the guard force while on duty. Personal weapons shall not be used.

Firearms shall be 9 millimeter, standard police service type handgun only. Other weapons loaded with 9 millimeter caliber ammunition will not be accepted by the Government. The Contractor is responsible for ensuring that the firearms furnished comply with the requirements outlined herein. Appropriate and ample supplies of upkeep and maintenance equipment, (cleaning solvents, lubricating oil, rods, brushes and patches, and other normal maintenance tools), shall be provided by the Contractor. Firearms shall be inspected by contractor. Firearms shall be cleaned and oiled weekly (or more frequently as weather and/or environmental conditions may require) to ensure optimum operating condition. Firearms shall be handled in a safe and prudent manner. Loading and unloading of ammunition and the cleaning of the firearm shall take place in designated areas only and with the duty officer present.

The Contractor shall provide a list of serial numbers of firearms to be used to the COTR at contract start date. This list shall be kept current.

Ammunition for authorized firearms shall be provided by the Contractor. Each designated armed guard entering onto duty shall be issued a full clip. Ammunition shall be inspected and cleaned daily to ensure its safe and effective use. When required, the Contractor shall provide a loading “drum” (approved for indoor use) to be used when officers are loading or unloading their firearms.

The Contractor shall maintain written documentation attesting that all weapons and ammunition have been cleaned in accordance with this section shall be available to the COTR.

The Contractor shall account for all rounds on a daily basis.

(b) Uniforms: Uniform type and the wearing of the same shall conform to standards and usage prescribed and in effect for General Services Administration Federal Protective Officers, as shown in the Contract Guard Information Manual, available from the United States Government Printing Office.

(1) The Contractor's guard force uniforms shall be a color in general use by large guard or police organizations. All employees performing under this contract shall wear the same color and style of uniform. Appropriately styled feminine uniforms shall be worn by female members of the guard force.

(2) Appropriate breast and cap badges and shoulder patches shall be worn as part of the uniform.

Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the left shoulder of the uniform jacket and shirt.

Identification name tags shall be worn over the right breast shirt pocket (see paragraph (3) below). No other identification of the Contractor or employee shall be worn or displayed on the uniform.

(3) The Contractor shall, no later than contract start date, submit to the COTR documentation that the following items of uniform and equipment have been issued to each employee. The COTR shall ensure that the standards contained in the Contract Guard Information Manual are met.

NOTE: Uniforms and equipment must not necessarily be new, but must be in good condition, and meet the standards outlined in the Contract Guard Information Manual.

ITEM

Shirt, long sleeve - male/female, as required Shirt, short sleeve - male/female, as required Trouser, all season weight - male/female, as required Necktie Cap ornament, metal, silver (non-supervisory) or gold (supervisor) Uniform style cap - male/female, as required Jacket, winter, patrol type (Reefer style) Jacket, light weight

Gloves, pair (color to match accessories) Pistol belt w/o shoulder strap (Sam Browne) Holster, firearm (slide on belt type) w/hammer safety strap, left/right as required (to be worn only when armed) Keepers, belt

Key strap w/flap Flashlight, metal or plastic Flashlight holder, (snap-away) (D-cell) Insignia, shoulder patch (each shirt and jacket) Whistle, thunder, w/chain attachment (metal) Silver (non-supervisory) or Gold (supervisor) Handcuffs, pair, w/case Nameplate, 3 1/2" X 3/4", Black/Blue, 1/2" lettering on Silver (non-supervisory) or Gold (supervisory) metal (initial and last name) Hand-held radios, one per guard, standardized to communicate with Government personnel for each location

(4) Long sleeve shirts will be required beginning October 1st and short sleeve shirts beginning June 1st. The on-site COTR in coordination with the Contractor has the option to change the dates to accommodate for the weather conditions.

(5) Shoes shall be low-quarter or high-topped, lace type with police or plain toe and standard heel and in good condition. Any deviation from the above requirements must be approved by the COTR.

(6) Uniform accessories and equipment and the wearing of same shall conform to standards and usage prescribed in the Contract Guard Operations Manual. Uniform accessories and equipment shall be standardized as to color, etc., as may be appropriate to match the uniform.

All guards shall wear the same color and style or type of uniform accessories and equipment.

NOTE: NO GUARD MAY ENTER ON DUTY UNTIL HE/SHE HAS A COMPLETE UNIFORM

(INCLUDING ACCESSORIES) MEETING THE STANDARDS CONTAINED IN THE

CONTRACT GUARD INFORMATION MANUAL. FLASHLIGHTS ARE TO BE OPERABLE AT

ALL TIMES.

(c) Supplemental Equipment: Each guard on duty shall be equipped with supplemental equipment including, but not limited to, notebook, pen, pencil, traffic control safety apparel (reflective vest, gloves, etc.), police baton, and inclement weather clothing (raincoats, cap covers, overcoats, overshoes, etc.) as appropriate to operations. Guards shall not be permitted to provide themselves with any unauthorized supplemental or personal equipment, such as chemical agent devices, concealed firearms, knives, "come-alongs", or other such non-standard items.

(1) The Contractor shall provide and maintain, on-site, an adequate supply of batteries and bulbs for all flashlights, traffic control batons, and hand batons.

(2) Police batons (nightsticks with holders) shall be made available to guards on duty, as appropriate to operations. The COTR shall approve the on-site storage of any or all police batons as may be required.

(d) Grooming Standards

(1) The Contractor shall ensure that employees maintain a neat appearance during periods of service. Employees shall be in complete uniform at all times while on duty.

Employees who are not in the prescribed uniform may be replaced. Employees who are out of uniform more than twice may be subject to permanent removal from the contract. If an employee is removed from duty for failure to be in uniform, deductions may be taken in accordance with EXHIBIT 9.

(2) Eyeglasses - Only prescription eyeglasses may be worn with the uniform. Sunglasses or dark-tinted glasses shall not be worn inside the buildings, except upon the written recommendation of a physician.

(3) Beards and Mustaches – Beards are not permissible. The face shall be kept clean except for a mustache, if desired. See the GSA Contract Guard Information Manual for further information with regard to mustaches.

C.13 QUALIFICATIONS OF PERSONNEL

a. General: To be eligible to perform under this contract, each contract employee must meet the following education, experience, health and security requirements, to the satisfaction of the COTR.

b. Education/Experience: Possess a high school education or equivalent, and have two (2) years of experience demonstrating:

(1) the ability to meet and deal with the general public;

(2) the ability to read, understand, and apply printed rules, detailed orders, instructions, and training materials;

(3) the ability to type, using either a computer or a typewriter, in a manner that is proficient. For example, guards must have sufficient typing skills to process visitors into the facilities in a timely manner.

(4) the ability to maintain poise and self-control under stress;

(5) the ability to write clear, concise, accurate and detailed reports;

(6) proficiency in the use and safe handling of firearms prior to entry on duty, in accordance with EXHIBIT 2.

NOTE: Any type of military service or a graduate from a security program from a recognized educational institute can be substituted for experience.

c. Health and Physical Fitness Requirements: The Contractor shall ensure that all employees assigned are well proportioned in height and weight, and in good general health without physical defects or abnormalities which would interfere with the performance of duties.

They should be free from any communicable disease. They should possess binocular vision, correctable to 20/20 (Snellen), and shall not be color blind. They shall be capable of hearing ordinary conversation at 20 feet. Physical fitness shall be evidenced on Standard Form 88, Report of Medical Examination. Physical examinations shall be administered by a licensed physician and the completed Standard Forms submitted to the COTR prior to the employees’ assignment to duty. (EXHIBIT 11).

If employees have submitted a Report of Medical Examination while employed by the current Contractor, new certificates will not be required if the original certificate was submitted within the past three (3) years, unless the Contracting Officer or his/her representative specifically requests that the employee submit an updated certificate.

d. Pre-Employment Check: The Contractor must assure that each person proposed to be employed on the contract complete a comprehensive pre-employment check which will be used to determine suitability for employment on the basis of qualifications for the job. The Contractor must also furnish a certificate to the Government stating that the investigation was made, as well as results. This certification may be provided either in the form of a letter or on a Contractor provided form.

e. Security Requirements: Unless otherwise specified, the Contractor shall submit to the COTR no later than the contract start date and monthly thereafter, documentation certifying that two (2) completed Fingerprint Chart, Section J, EXHIBIT 13 and one (1) FPS 176T, Statement of Personal History, EXHIBIT 12 have been submitted to GSA initiating a Security Clearance for those officers of the firm, who, for any reason, may visit the worksite during the period of this contract, and for all employees who, have access to the buildings in performance of the contract work. This documentation shall also be submitted for replacement employees before entrance on duty. If the COTR finds a prospective employee unsuitable or unfit for his/her assigned duties, the Contractor shall be advised immediately that such employee cannot continue to work or be assigned to work under the contract. At the discretion of the COTR, the employee may be immediately removed from duty.

For employees cleared through this process while employed by the current Contractor, the new Contractor is not required to submit another set of forms if the employee has been cleared within the past calendar year, one (1) year, unless requested to do so by the

COTR.

The Government shall have and exercise full and complete control over granting, denying, withholding, or terminating clearance for employees.

The Government may, as it deems appropriate, authorize and grant temporary clearances to employees of the Contractor. However, the granting of a temporary clearance to any such employee shall not be considered as assurance that a full clearance will follow as a result or condition thereof, and the granting of either a temporary or full clearance shall in no way prevent, preclude or bar the withdrawal or termination of any such clearance by the Government.

All applicable forms must be completed by each designated employee.

Temporary suitability clearances will be granted by the GSA for a period of six (6) months from the date of the granting of such clearance or the issuance of the GSA Contract Guard Certification Card, NCR Form 1691. All contract employees working under this security contract after the expiration of the six (6) month temporary clearance, who have yet obtained a final suitability or security clearance, will be dismissed from further work until such time as a full suitability determination has been completed. This requirement applies to National Agency Checks (NAC) conducted by GSA. The Government shall provide the Contractor with the appropriate address to which the completed forms are to be forwarded.

f. Age: All Contractor employees shall be a minimum of twenty-one (21) years of age. Age requirements may be waived by the COTR for veterans of Military service as evidenced by DD Form 214 Certificate of Release or Discharge from Active Duty and under Honorable Conditions.

g. Physical Demands:

Contract employees are expected to be physically able to perform the following functions in the performance of their assigned duties:

(1) Frequent and prolonged walking, standing, sitting, and stooping;

(2) Occasional running or sprinting; and

(3) Subduing violent or potentially violent individuals

Physical stamina in all of its forms (endurance, temperature/climate, etc.) is a basic requirement of this position. Individuals deemed incapable of meeting the physical requirements of their assigned position will be removed from the Contract upon the CO’s request.

The Contractor shall be responsible for encouraging and promoting employees assigned to this Contract, to maintain an ongoing and regular program of physical fitness, at no cost to the Government.

h. Government Requested Screening Drug Screening:

The CO or COTR shall have the express right to request random urine drug screenings at any time during Contract performance. Random screenings shall be conducted by the COTR drawing a name from a container that has the names of all guards on duty at the time of the drawing. A representative of the Contractor shall be in attendance at the drawing. Tests will be conducted at an appropriate facility of the Government’s choosing. The Contractor shall pay the Contract employee the normal hourly rate/salary for all time off given to the employee for taking the screening.

The CO or COTR shall have the express right to request targeted urine drug screenings where there is a reasonable belief by the Government that the Contract employee(s) may be under the influence of, or using illegal substances. Targeted screenings shall be conducted in a similar fashion to random screenings, with the exception that the COTR will advise the CO in writing that he/she requests a drug screening of a specific guard. Once the written request is received, the CMO should make arrangements for the test to be conducted as soon as possible and within 3 working days. The Contractor shall pay the Contract employee the normal hourly rate/salary for all time off given to the employee for taking the screening.

Contract employees who undergo either random or targeted urine drug screenings may continue working under the Contract until the results have been provided to the Contractor. In the event that the results of any urine drug screening, whether random or targeted, are negative, the Government shall bear the expense of the screening.

(NOTE: this does not apply to the pre-employment urine drug screening). The Contractor shall invoice the Government for the actual cost of the drug screening plus the hourly rate paid to the Contract employee(s) to take the test. In the event that the results are positive, the Contractor shall immediately remove the Contract employee(s) with a positive reading from the Contract and immediately inform the COTR and CO of the result and the employee’s removal from the Contract. Additionally, the Contractor shall bear all the expenses relating to the test for the employee(s) with the positive reading.

Any Contract employee who undergoes either a random or targeted urine drug screening and tests positive for any of the substances against HHS policy shall be permanently disqualified from working under this Contract. Since most drugs are metabolized within a short period of time, the affected Contract employee shall not be authorized to take additional tests to achieve an acceptable reading.

C.14 TRAINING

The Contractor shall provide training for guard employees performing under this contract. The Contractor shall certify completion of all training requirements using Report of Training Completion Form EXHIBIT 15. The training requirements are as follows:

a. PHASE I

(1) The Contractor shall provide instruction and training in the subjects listed on EXHIBIT 9.

(2) The Contractor shall instruct each employee in Firearms Safety and Practical Weapons Handling using the Federal Law Enforcement Training Center - Practical Pistol Course outline provided in EXHIBIT 2.

Each employee shall successfully complete PHASE I requirements before advancing to PHASE II.

b. PHASE II

(1) The Contractor shall coordinate certification scheduling with a representative of the Federal Protective Service.

(2) The Federal Protective Service will administer a written test on all subjects listed in EXHIBIT 3 AND 5. The firearms qualifications shall be limited to two (2) opportunities within a thirty-day (30) period.

The Federal Protective Service will administer training courses in the subjects listed in EXHIBIT 7a.

All written test and firearms qualification requirements shall be designed and administered by the Federal Protective Service. The tests and firearms qualifications will be given at the local servicing General Services Administration location.

Contract employees may transfer this certification with employment under other National Capitol Region security guard contracts having the same requirements. Further information on test procedures and firearms qualifications can be obtained from the Test Center.

(3) Firearms: Firearms qualification and training shall be with weapons and ammunition as specified in EXHIBIT 2. The Contractor shall provide the necessary weapons for qualifications.